Complaint volume
755 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
755 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
755 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 304
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
755 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | UNKNOWN OR OTHER,ENGINE | 2018 Ford Edge 2.0L EcoBoost. Vehicle CEL came on, took it to the dealership for diagnostic and report indicated a known TSB 22-2229 to apply to my vehicle's condition. Trouble code P0302. White exhaust smoke, misfire at start up, low coolant levels, runs rough. Dealer performed a borescope inspection and found the engine long block has internal fluid leak. My safety, my kids, and others on the road were put as risk because at any given moment, the car could have overheated, stalled and caused an accident. The engine is available for inspection upon request. Prior to the CEL, the car began shaking and blowing white exhaust smoke. Now I'm left with no car as a single mom trying to make ends meet. Ford won't help to pay $13K for a new engine with a known manufacturing defect. | Crash: No Fire: No | Unknown |
| May 2026 | BACK OVER PREVENTION | See attached document for complaint. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | Error code, cylinder 2. This is 2018 Ford Edge 2L ecoboost and personal mechanic looked in cylinder and saw small amount of coolant. The car is sitting at Ford dealership in Albemarle NC at this time for full diagnostics. The car has mostly been parked since getting error code but husband said coolant is full, oil looks normal, is not cloudy and car drove fine to dealership. We are hoping this will be a minor (not replace the whole engine) fix. But I am bracing for worst, and scared it is the "well known to Ford" coolant intrusion issue due to defective engines in models 2015-2018. If so I hope Ford will do the right thing. My husband and I have been life long Ford customers, but if I have to pay for that engine with no assistance from them I will never owl another Ford. This seems to be a chronic issue with these engines. Im not sure exact date we got the error code but sometime in April. I can probably get exact date my husband had it checked from parts store if need be. I bought this car brand new (although it was technically NOT new. It was advertised and sold as new but I later found out it had been previously titled to dealership...but this is another story). I changed oil regularly, with full synthetic and I am in my late [XXX] and drive accaccordingly. This vehicle has been well taken care of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket needed to be replaced; the independent mechanic made the contact aware of an unknown technical service bulletin associated with the failure. The vehicle was not repaired. The vehicle was taken to a different independent mechanic where it was diagnosed once again that the head gasket needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000. | Crash: No Fire: No | 78,000 |
| May 2026 | ENGINE | 2018 Ford Edge 2.0l ecoboost engine that has a design flaw that allows coolant to leak into the cylinders and destroys engine. Approximately 65,600 ish miles and it was just diagnosed with coolant intrusion and new engine is needed. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving, the vehicle began to vibrate excessively. There was an abnormal swishing sound detected. The check engine light was illuminated. The vehicle was taken to the local dealer, where a video was sent to the contact displaying coolant intrusion into the cylinders. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 79,000. | Crash: No Fire: No | 79,000 |
| May 2026 | POWER TRAIN,ENGINE | Blown head gasket, coolant leak into engine tsb222229 | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | My 2018 Ford Edge (VIN: [XXX] ), equipped with a 2.0L EcoBoost engine, suffered a catastrophic engine failure due to internal coolant intrusion into the cylinders — a known defect covered under Ford Technical Service Bulletin TSB 22-2229. Approximately four months before the failure, I brought the vehicle to Red McCombs Ford in San Antonio after the check engine light illuminated. Despite this warning, the authorized Ford dealer failed to diagnose the issue or recommend any repair, and advised me it was safe to continue driving. Shortly thereafter, while driving on a busy highway with my grandchildren in the vehicle, the engine suddenly lost all power with no additional warning. We were forced to coast to the shoulder, placing us and other motorists at serious risk of collision. The vehicle was towed immediately to McCombs Ford West (7111 Northwest Loop 410, San Antonio, TX 78238), another authorized Ford dealer in the same Red McCombs Automotive Group, where technicians confirmed the engine requires full replacement at an estimated cost of $7,415.89. A warranty claim was submitted but denied on the basis that I allegedly drove too long after the problem began — a determination I dispute, as the vehicle was towed immediately upon failure without further operation. The failed engine remains at the dealership, has not been repaired, and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | The Long block of the engine, which has seemingly been a known issue, is causing damage to the engine and spark plugs. It is. This could leave me stranded or cause an accident with how violent it makes the car misfire, and sometimes it's hard to accelerate. This is an issue that Ford has acknowledged as well as the Ford dealership. It has undergone a diagnostic run at the Ford dealership. There were no warnings prior to this. The problem makes it seem like it is another issue, and with further investigation, it shows that it is the long block of the engine that is the root cause. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | Vehicle, a 2018 Ford Edge SEL, recently experienced misfiring and overheating with the "check engine" light illuminated. Took the vehicle to an automotive repair shop and, after performing diagnostics, they advised the vehicle's engine coolant is leaking into the cylinders, which was the subject of a prior Technical Service Bulletin #19-2208 from Ford, and is a KNOWN DESIGN DEFECT with the 2.0L EcoBoost engine produced by Ford for this and other model vehicles. After researching this issue I determined it was the subject of a prior recall, technical service bulletin, and class action lawsuit which lead Ford to offer free repairs of the engine block and extended warranty coverage to affected vehicle owners. WE WERE NEVER NOTIFIED OF THE RECALL, TSB, OR CLASS ACTION and, therefore, were not aware of the problem and unable to take advantage of any corrective program. Now, Ford Customer Service and the Ford dealership are both refusing to effect the necessary repairs without cost to me. The vehicle's ENGINE has an ACKNOWLEDGED DESIGN FLAW that can cause misfires, hydro-locking, overheating, and total engine failure with a fire risk. The vehicle is available for inspection upon request. Safety risks to the driver, occupants and others is obvious. The problem has been confirmed by a Firestone automotive repair shop. No other inspections have occurred due to a fear of driving the vehicle. The "check engine" light did activate when the problem first occurred, approximately 5 days ago (04/29/2026). | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | The component or system that failed or malfunctioned due to this issue was our cylinder number 1 had a misfire code showing. Upon further inspection of the car at the shop with a borescope camera it was found that coolant is leaking into the cylinder causing a misfire to occur after the vehicle has been driven and then sits while cooling system is still under pressure. Our safety was put at risk because while driving the car on the interstate in [XXX] around end of February to sometime in March the car was jerking and acting as though it would die at any point where cars are travelling of speeds 65-70 mph plus. We had our [XXX] old and then [XXX] old who has a neurological condition and is under a neurologist for treatment of severe migraine headaches in the car with us. We had to pull over on the side of the road, then my husband started driving slowly with emergency blinkers on, we were able to get to a dealership who looked at it and ran a code and told us that the code showed a misfire in our cylinder 1 and that we needed to replace the ignition coil, which we just replaced in May 2024 and we have a rceipt to show proof of this. The car will no longer be in our possession because when my husband learned that the car was in engine failure he wanted to trade it in because we need a safe car but we do have the reports to it. The problem was confirmed by an independent service center- Christian Brothers Automotive in Crestwood, Ky. To fix the problem we have to have a total engine replacement which is priced at 12 grand. Manufacturer refuses to take responsibility for this. Engine blockhead was also found to not line up with the engine, which had to have happened at factory when car was built. The check engine light came on 2x recently, car was jerking in May 2024 and that's when the problem 1st started. Problem corrected for almost 2 years, but then same problem reappeared. Any other information I am willing to share with you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,SERVICE BRAKES,ENGINE | On April 15, 2026, I brought my 2018 Ford Edge SEL to an authorized Ford dealership with a loud rattling noise at startup and an illuminated check engine light. Ford Motor Company had previously sent me two written notices (September 2022 and June 2023) identifying a known cracked flexplate defect on my vehicle under Customer Satisfaction Program 22N12, describing these exact symptoms. The defect was never repaired at any of my 16 service visits. Additionally, on September 2, 2025 — just 8 days after Safety Recall 25S87 for the rear brake flexible hose was issued — the dealership presented that recall repair to me as a $532 optional paid service without disclosing it was a free safety recall I was entitled to by federal law. Safety Recall 25S89 for the rear-view camera also remains unperformed. The vehicle is currently undriveable. | Crash: No Fire: No | Unknown |
| May 2026 | STEERING,AIR BAGS,FORWARD COLLISION AVOIDANCE | Driving at 65 mph without warning car adaptive steering and airbag light comes on. Found there is a clock spring failure. There clockspring failures reported in 2020s. Ford haven’t achieved function of clocksprings | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | The ecoboost 2.0 engine allowed coolant to intrude into the block. The engine misfires, runs rough, and had the potential to allow large amount of coolant into the cylinder resulting in complete engine stoppage. The safety of the driver and those around the driver are at risk when the engine shuts off. The engine has been inspected by an independent service center. Yes, the engine light illuminated and a P0301 fault code was produced. | Crash: No Fire: No | Unknown |
| Apr 2026 | SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted, and occasionally the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000. | Crash: No Fire: No | 163,000 |
| Apr 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | The vehicle experienced engine failure due to coolant intrusion into the engine cylinders. The issue presented with engine misfire, including diagnostic trouble code P0302, rough running, and coolant entering the combustion chamber. The condition was confirmed by a dealership, which determined that the engine has internal damage and requires full engine replacement. There were no external coolant leaks observed. This failure occurred at approximately 88,000 miles and was not consistent with normal wear and tear. The issue developed without significant prior warning other than engine misfire and rough operation. This condition may create a safety risk, as engine misfire and internal damage can lead to loss of power, reduced vehicle performance, or potential engine stall while driving. Technical Service Bulletins have been issued for similar vehicles equipped with the same engine, including TSB 19-2172, TSB 19-2208, and TSB 22-2229, which describe coolant intrusion into engine cylinders and require engine replacement. This suggests the issue is not isolated and may affect other vehicles with the same engine design. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | My 2018 Ford Edge with the 2.0L EcoBoost engine (approximately 100,000 miles) has experienced coolant intrusion into the engine cylinders — a known manufacturing defect documented by Ford in TSB 19-2346 (NHTSA ID 10169807). The coolant leak was discovered over the course of several months as I noticed that heat wasn't coming out and I checked that the coolant was low. I replaced the coolant twice over six months. The dealership confirmed coolant in the cylinders and stated the only repair is a full long-block engine replacement, quoted at approximately $12,000. Ford Motor Company has acknowledged this defect affects 2015–2018 Edge vehicles with the 2.0L EcoBoost engine, yet has refused to issue a recall or provide financial assistance to affected owners. This is a manufacturing defect — not owner-caused damage — as Ford's own TSB identifies erosion and corrosion of the engine block as the root cause. Ford Customer Service declined to assist when contacted. I am requesting NHTSA investigate this issue and consider a formal recall, as thousands of owners of 2015–2018 Ford Edge, Escape, Fusion, MKZ, and MKC vehicles with the 2.0L EcoBoost are facing the same failure. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. While the contact’s wife was driving 40 MPH, the brake pedal was depressed, and the vehicle unexpectedly lost automotive power. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle started shaking abnormally. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 68,000. | Crash: No Fire: No | 68,000 |
| Apr 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN | When approaching a stop, the vehicle vibrates heavily as if it is trying to fight the brakes to continue moving and avoid downshifting. The wrench light on my dash came on, so I took it into the dealer to have the problem evaluated. The torque converter has failed on my Edge, according to the dealership evaluation. They also indicated that this could lead to complete failure of the transmission, inability to drive the vehicle and loss of power train control. The shop was able to verify the issue and confirm that it won't go away. There is no noted recall for bad torque converter according to Ford, but the service manager informed me that this is the most common issue with the Edge platform and it is expensive (between $5-10k). I contacted customer relations and ford says there is no issue with the platform and all vehicle repairs are the responsibility of the owner. I have independently reviewed documents regarding customer complaints and discussed the issue with Ford technicians and they confirm that Ford knows there is a problem and doesn't want to address it as a recall. Independent repair shops have refused to repair this transmission issue on the premise that it is a known issue that there is no resolution for and they do not want to have any responsibility over repairing a flawed powertrain and risk famage to their reputations, causing a disparate impact to the consumer. This needs to be addressed and remedied by Ford, especially since this is not an isolated issue, but platform wide. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | It has a miss in cylinder 2. I understand there is a recall about this problem and I would like Ford to take care of problem. I have been driving Fords since 1960 and I also retired from a Ford dealership in Texas after 22+ years of service. Would like to hear back from you on this matter. | Crash: No Fire: No | Unknown |
| Apr 2026 | BACK OVER PREVENTION | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Apr 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera had displayed a blank screen. The approximate failure mileage was 101,500. | Crash: No Fire: No | 101,500 |
| Apr 2026 | ENGINE | 2018 Ford Edge 116,000 Due to poor engine issues since 2015 Edge cars a new engine of nearly 10,000 needs to be replaced. Ford knew this but continued to use this failed engine. | Crash: No Fire: No | Unknown |
| Apr 2026 | BACK OVER PREVENTION | The contact owns a 2018 Ford Edge. The contact stated that while reversing, the back over prevention camera screen malfunctioned, and displayed either a dark image or no image. The contact stated that the failure created a visibility hazard for the driver. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The manufacturer and local dealer were contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 60,000. | Crash: No Fire: No | 60,000 |