Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
756 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 305
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
756 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the contact became aware of an abnormally strong gasoline odor. Additionally, there was white smoke coming from the tailpipe. The contact stated that while inspecting the vehicle, the contact became aware that the engine was blown. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with low compression coming from the engine and a failure of the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 42,000. | Crash: No Fire: No Towed | 42,000 |
| May 2024 | ENGINE | while driving, engine went to full hot and shut down some cylinders, decreasing power, in traffic. causing the car to slow down and others had to avoid me. mechanic found the block is cracked, but this VIN # was not included in the recall. cost is $8000.00 to replace engine at less than 70,000 miles. Ford is no help. No warning lamps, until the event, then check engine light and temp gauge going full hot. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that cylinder #2 was misfiring. The dealer replaced the coil pack; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that there was a coolant intrusion in cylinder #2 and in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 56,000. | Crash: No Fire: No | 56,000 |
| May 2024 | POWER TRAIN | The Ford Edge 2018 has a common issue with its transmission - it fails to start at low mileage, causing the car to lose power unexpectedly. This could lead to dangerous situations and potentially render the car completely uncontrollable. Ford dealers acknowledge that it's a common problem for this model, but they do nothing about it. | Crash: No Fire: No | Unknown |
| Apr 2024 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | I had my 2018 Ford Edge in Gerald Jones Ford Lincoln dealership services department at Augusta, GA on [XXX] (soonest appointment schedule available) due to check engine light turning on that I detected on [XXX] According to their diagnosis, my vehicle is now in need of total engine rebuild/replace. On [XXX], 12 days prior to the check engine light turning on, my vehicle was at the dealership for its regular maintenance (oil change, tire pressure, top off fluid, etc.) that also included a multi-point inspection. There were no engine issues detected on the vehicle 12 days prior. All of a sudden, 12 days later, the vehicle's engine light turned on and now in need of serious repair. This vehicle has less than 40k mileage. I did some research and based on submitted complaints online from other vehicle owners, I became aware that there are known issues to the engine design causing misfires and coolant leaking into the combustion chamber/engine that is specific to my vehicle's make and model. Ford has not issued a recall but many have reported similar if not exact problems I am experiencing. I reached out to the dealership's General Manager on [XXX] regarding my concerns. I also called his number on [XXX] and left a voicemail message. It has been 3 business days and I have not received any email response or callback from the General Manager. At the moment, I have the vehicle in my possession while I am trying to deal with the current situation. fINFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | Right after I returned home from a 1500 mile trip on a Saturday, my car started having an issue starting. Once I got it started and drove to the store, the Service Engine Soon light came on so I returned home. I checked the owners manual & it said I could drive 50-100 miles so I did make some required stops on Sunday. Had an issue starting the car again. On Monday I called a repair shop & took it in to them on Tuesday morning. They diagnosed the problem as Engine Intrusion - an internal issue causing coolant getting into the engine. They found coolant on the pistons & the TSB says to replace the engine. I contacted Ford Customer service & they had me bring it to a Ford Dealer - who diagnosed the same issue. I have followed all of Ford's maintenance recommendations for my car. If the issue had happened while on my trip home, I would have hesitated to stop so could have risked my safety or others. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that coolant intrusion into the cylinders had damaged the engine, and the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 73,000. | Crash: No Fire: No | 73,000 |
| Apr 2024 | ENGINE | Due to a Ford design flaw my car has experienced what is called "coolant intrusion". TSB 19-2346. My check engine light appeared, solid in color and I brought it in for service/check on [XXX] at Apple Ford in Shakopee, MN. Diagnostics showed a P0302 Cylinder 2 misfire detected. The car was running rough on start-up and idle but once warm would run fine. Replaced all spark plugs & boots as it appeared some corrosion occurred on them. On [XXX] in the AM I was leaving my house to go to work. I pulled out from my townhouse complex onto the road and my car would not accelerate leaving me in the middle of the road. I had to shift my car into neutral and back into drive to be able to move from the middle of the road. Thankfully no other cars were coming at the time to avoid a collision. Once I was back in drive my car would accelerate but the check engine light came back on. I brought it into the dealership on [XXX] and the same code came up P0302 of a cylinder 2 misfire. I was unable to be without a vehicle so I continued to drive it. Thursday the check engine light was no longer illuminated. It did not come back on. I decided to still have it checked as I did not want to be stuck in the middle of the road again unable to accelerate with my child in the car. Dropped it back off Friday night for them to diagnostic again on Saturday AM. I was then called and told I was needing to replace the entire engine due to the design flaw of Ford. Coolant was leaking into cylinder 2 causing the misfire. The only fix is to get a new engine. My car is currently at the Apple Ford Shakopee dealership awaiting the possibility to be fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving from a complete stop, the vehicle shuddered, and the engine was misfiring. The contact stated that the failure had been recurring mostly during cold starts. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the cylinders. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000. | Crash: No Fire: No | 58,000 |
| Apr 2024 | ENGINE | In 2015 Ford Motor Company made an engine block modication on the 2.0 Liter Ecoboost (USA made) engines in an effort to keep the turbo boosted engine running cooler. The engine was used till 2019 in Edge and Escape models. For 2020 to current year the engines were redesigned ending the problem. At the end of 2023 I began experiencing a rough idle at times, check engine light displaying, white smoke from the exhaust and intermittent stalling. I was advised by a Ford dealer that I had coolant in my #3 cylinder indicating the problematic block. Ford's TSB (#19-2346 12/19/19) fix was a new engine assembly and also stated itcould result in a engine fire. A estimate roughly $8800.00. I purchased the Edge September 2022 with 32,000 miles. Ford would not extend any warranty coverage since the 5yr drivetrain warranty had passed. Currently the like new Edge (40K miles) sits in my driveway because my daughter is affraid to stall in traffic again with her 7 year old with her. I researched and found the NTSB made Ford perform a recall on 2012-2015 1.5 liter ecoboost engines due to similar problems. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE AND ENGINE COOLING | The contact owns a 208 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000. | Crash: No Fire: No | 84,000 |
| Apr 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had caused the engine to misfire, resulting in damage to the engine and requiring for the engine to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000. | Crash: No Fire: No | 74,000 |
| Apr 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the vehicle was shuddering with white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs; however, the failure recurred. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #2 and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000. | Crash: No Fire: No | 61,000 |
| Apr 2024 | ENGINE | On [XXX], at a little less than 80,000 miles, the service engine soon light came on one day and my car ran rough. However, it went off for the next day and ran fine, but went back on a few days later and ran rough once again. I took it the Liberty Ford in Parma, OH on [XXX]. They performed an electronic engine diagnostics and determined that the vehicle did run rough and that there was a miss fire in cylinder 3. Based on the Ford bulletin related to this engine, they followed procedure and performed a tune up and replaced the cylinder. I was advised that the bulletin also indicated that there could be a coolant intrusion into the engine assembly. However, Ford requires the service department to follow the process and that is why they did the cylinder replacement. If the engine light came on again in the next few hundred miles, it could be the engine and I should bring it back in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY/WIPER,VISIBILITY | When I got into my vehicle one morning after it had been parked outside overnight the panoramic sun/moonroof glass looked like it had big cracks throughout, but initially thought it was just puddled water outlines since we'd had a good rain event overnight. After vehicle dried later that day I still saw the lines and when I investigated I could feel the cracks/crevices in the outer glass but it had not cracked on the inner layer of glass. I am not certain if that cracking happened overnight in the rain and/or night cold temp fluctuations in WI, or whether it had started smaller earlier in the week and hadn't immediately noticed it. I am not aware of any stones or hail hitting it that could have pinpointed the cause & and the repair technicians did not find any indication of an impact point which could have been the starting point. I have been limiting my driving until I get it fixed to ensure it doesn't either crack all the way thru and let moisture inside and cause interier damage or completely break apart and fly off into roadway while I'm driving | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed and determined that the head gasket was cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,500. | Crash: No Fire: No | 79,500 |
| Apr 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while idling, the vehicle was blowing cold air while the heater was activated. The contact then inspected the coolant level and discovered that it was low and added a gallon of antifreeze. No warning light illuminated. The contact mentioned that a gallon of antifreeze needed to be added every week. The vehicle was taken to an independent mechanic where it was diagnosed that there was a coolant leak and that the failure was related to TSB 22-2229. The dealer was contacted and it was confirmed that the VIN was not included in a related recall. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The failure mileage was 127,000. The contact is requesting her vehicle to be added to the recall. | Crash: No Fire: No | 127,000 |
| Apr 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that coolant had leaked into the cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 107,000. | Crash: No Fire: No Towed | 107,000 |
| Apr 2024 | ENGINE | [XXX] 2018 FORD EDGE TITANTIUM: [XXX] Engine failure due to coolant intrusion into the cylinders of the Ecoboost 2.0 engine [XXX]. Coolant leaks into the cylinders which leads to corrosion of the piston, gasket, and other parts in the engine causing engine failures and misfires and eventually can trigger a full-blown fire. For this reason, there was a Ford ecoboost coolant leak recall. There has been no fire, but the Ford dealership states that the engine needs replacement due to coolant leaks into the cylinders. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | 131,699 |
| Apr 2024 | POWER TRAIN,ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the engine started to overheat. The contact was able to move the vehicle to the shoulder before taking the vehicle to the dealer. The dealer determined there was a crack in cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000. | Crash: No Fire: No | 88,000 |
| Apr 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that the vehicle was experiencing coolant intrusion in cylinder #2, causing the engine to misfire. The contact related the failure to TSB Number: 19-2346 with NHTSA ID Number 10169807 (Engine and Engine Cooling). The contact took the vehicle to the dealer where it was diagnosed that the engine had failed and confirmed it was because of a misfire within cylinder #2. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in a recall nor was the repair covered under warranty. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 86,000. | Crash: No Fire: No | 86,000 |
| Apr 2024 | VEHICLE SPEED CONTROL,ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while driving at slow speeds, the vehicle began to buck when the accelerator pedal was depressed. The vehicle was slow to respond when the accelerator pedal was depressed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact to add two bottles of fuel cleaner to the fuel. The mechanic was unable to duplicate the failure. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter needed to be replaced. The contact was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 75,000. The VIN was not available. | Crash: No Fire: No | 75,000 |
| Apr 2024 | STEERING | Adaptive steering fault and steering wheel is off center when driving. Ford dealer can’t figure out problem. A serious safety concern. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE,ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the Coolant Level Low message displayed, and there was white smoke coming from the exhaust pipe. The vehicle experienced rough idling. The contact pulled over and turned off the vehicle to cool down the engine. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 19-2346 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 130,000. | Crash: No Fire: No | 130,000 |
| Mar 2024 | ENGINE | Smelled gasoline under the hood? Technican ran test of engine and here is his report: "Checked the engine light found multilpe codes, I looked up the codes and they all said replace the engine. Did a headgasket test and found the headgasket is bad and that the coolant smells like fuel also." I was advised not to drive the vehicle! The car has only 58,208 miles on it, as senior citizen my acerage is less than 10,000 miles a year. I replaced the engine --$6,178.08. I have also been advised that I may have transmission problems. A search of the web to check for recallssrongly suggests I am not alone as this problem had been identified by other EDGE owners nation wide! I feel the Ford Motor Company has a major responsibilty for the defect. | Crash: No Fire: No | Unknown |