Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
756 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 305
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
756 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | ENGINE,ENGINE AND ENGINE COOLING | Ford Ecoboost 2.0 engine in my 2018 Ford Edge failed at 71,945 miles due to cooling leaking into cylinder #2. Engine started rough for about two weeks but leveled out after about 5 seconds. When the check engine light came on while my wife was leaving home, we stopped driving the car until I could get an appt with Conway Heaton Ford in Bardstown KY. There the engine was found to have coolant leaking into the #2 cylinder. Dealer said the car was unsafe to drive and the engine needed to be replaced. They would not return the keys to me due to the safety hazard the car had become. Engine was replaced on [XXX] at a cost of $6916.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | In early 2023 I was driving on the highway and the engine shut down with a low coolant message on the dashboard. After a couple different trips to different mechanics, the local Ford dealer determined there was coolant intrusion in the engine block due to a cracked block. On approx 4/10/23 we ordered the vehicle to be fixed at a cost of $7329.04. Ford customer service was unwilling to help with the issue. This is a known issue among ecoboost Ford engines of this generation. So much so that there was a recall for the 1.5l engines(this is a 2.0l). We called Ford customer service who seemed like they were going to help at first but once the supervisor came on she told us she would not help and "if we truly cared about our vehicle we would have purchased an extended warranty". I personally know 4 other people who have been struck by the ecoboost bug and have had to replace their engines due to the coolant intrusion issue. This issue is a safety issue as the vehicle will shut down once it rears its head. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that upon start of the vehicle, the check engine warning light intermittently flashed on the instrument panel. The vehicle was taken to a dealer where a diagnostic test was performed, and it was discovered that there was coolant intrusion into cylinder #2. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Mar 2024 | ENGINE,ENGINE AND ENGINE COOLING | First indication of an issue was when the check engine light illuminated (2/1/2024). I took car to an independent repair shop who identified the codes as PO304 - misfire cylinder 4 and P0316 - misfire on start up. Borescope revealed coolant leaking thru #4 cylinder wall & cylinder #1 showing stream of coolant from cylinder head gasket. Ford TSB recommends long block engine replacement due to coolant intrusion in the engine. The car remained parked from 2/2/24 to 3/13/2024. 3/13/2024. On 3/13 I took the car to the local Ford dealership whose service department confirmed the original diagnosis. Safety issue - coolant intrusion into the combustion chamber could induce an engine fire or cause the engine to seize up while being driven. The car is still at the Ford dealership. The mileage when the CELcame on was 72944 miles. Current mileage approximately 72960. Toatal cost to repaired quoted at $ 9,110.01. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE,ENGINE AND ENGINE COOLING | 2018 Ford Edge purched certified pre-owned in Novemeber 2023. In February, engine light displayed after diagnostic was ran, we were told that there is a coolant intrusion and we would need to replace the entire engine, approximately $8k. Ford Autonation, Valencia and Ford customer service directed us to contact you so we can report the coolant issue which is a known recall for Ford Edge. The VIN number doesn't fall within the recalled models, but since our vehicle is having the same issue, Ford told us to report this issue to you so that the VIN or Factory can be included in the recall. Ford case # CXH01736957. Car is currently at the Ford Autonation, Valencia Service dept. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the vehicle was idling abnormally rough. The contact stated that the vehicle shuddered, and an abnormal odor was detected, and white smoke was observed coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed as coolant intrusion with coolant leaking into cylinder #3. The vehicle was not repaired due to the cost. The contact was informed of Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 100,000. | Crash: No Fire: No | 100,000 |
| Mar 2024 | ENGINE AND ENGINE COOLING | The contact's wife owns a 2018 Ford Edge. The contact stated while his wife was driving 65 MPH, the message "Engine Hot" was displayed and the vehicle was overheating. The contact's wife pulled to the side of the road and allowed the engine to cool down. The contact stated that his wife turned on the hazard lights and drove to the nearby residence at slow speeds. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was 70,642. | Crash: No Fire: No | 70,642 |
| Mar 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact self-diagnosed the vehicle and retrieved DTC Code: P0303 (Cylinder 3 Misfire Detected). The contact replaced the ignition coils; however, the failure recurred with the engine coolant overheating message displayed. Upon inspection, the contact discovered the engine coolant was low and there was coolant intrusion into the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 62,000. | Crash: No Fire: No | 62,000 |
| Mar 2024 | ENGINE,ENGINE AND ENGINE COOLING | The heating in the car was not working. Then one morning the car started overheating and the check engine light came on. Taken to dealer to find the coolant was low and that it was leaking into cylinders 2 and 3 and now the engine needed to be replaced. This is an $8000 plus repair on a car I just bought for $20000 with under 75000 miles. | Crash: No Fire: No | Unknown |
| Mar 2024 | WHEELS | The contact owns a 2018 Ford Edge. The contact stated that upon taking the vehicle to the dealer for regular tire maintenance, he was informed that the lug nuts were defective. The contact stated that it was suggested that the lug nuts be cut off and replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,500. | Crash: No Fire: No | 79,500 |
| Mar 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle began to idle abnormally rough, and the contact observed white smoke coming from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #3 had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000. | Crash: No Fire: No | 110,000 |
| Mar 2024 | STRUCTURE | The contact owns a 2018 Ford Edge. The contact stated while opening the front driver’s side door, there was a squeaking sound and the contact had to hold the door to keep if from bending towards the front of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000. | Crash: No Fire: No | 78,000 |
| Mar 2024 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2018 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled while approaching a stop light. The vehicle continued to stall when it came to a stop. Several unknown warning lights were illuminated. There was an abnormal fuel odor was detected on the interior of the vehicle. A message that the accessories were available was displayed. The vehicle was taken to an independent mechanic, who checked the battery. The contact called the local dealer, who informed the contact about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was referred to the NHTSA Hotline. The failure mileage was approximately 53,000. | Crash: No Fire: No | 53,000 |
| Mar 2024 | POWER TRAIN | Summary: Some 2015-2018 Edge equipped with a 2.0L EcoBoost due to coolant intrusion into engine which could cause the potential for engine fires and failure, misfires, collision risk, and costly repairs. Vehicle did not exhibit a low coolant level, white exhaust smoke did not run rough. Automaker knew about the Ford EcoBoost engine defect since 2010 based on pre-production testing and complaints made by consumers to the NHSTA but didn’t address the cause of the problem. Now I have to pay $10,000 parts and labor!!! Called Ford Customer Service. No assistance unless a recall is sent. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | Coolant intrusion into the cylinder. This is a known issue by Ford for a 2018 Edge. The repair calls for replacement of the long block assembly. Since this is a known issue, Ford needs to issue a recall for full replacement, even after warranty expires. This vehicle currently has 74,000 miles. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE,ENGINE AND ENGINE COOLING | Car started to misfire and engine light came on. I took it to the autobody shop and was told I have coolant leakibg unto the combustion chamber and my car needs a new engine! | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | Check engine light will appear. Vehicle is blowing number two cylinder along with spark plug every two weeks. It is going through large amounts of antifreeze. Drives as if it is bogged down and shifts very hard and loud. While driving is shakes from front end. I have brought vehicle to a master mechanic and has started that the head gasket will eventually break or could catch fire. This is a on going issue at this time. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | The contact's son owns a 2018 Ford Edge. The contact stated while her son was driving at an undisclosed speed, the low coolant warning light illuminated. The contact's son drove the vehicle to his residence and parked the vehicle. The next day, the contact’s son attempted to start the vehicle however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with a failed engine and that the engine needed to be replaced. The contact was informed that the engine failure was due to coolant leaking into the cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 77,000. | Crash: No Fire: No Towed | 77,000 |
| Feb 2024 | ENGINE | My car began running rough and a check engine light came on. I took it to a reputable repair shop and the car presented a code indicating a problem with cylinder #4, so they proceeded with a routine tune up. The problem (rough idle and check engine light), then the heater quit working then without any warning the engine coolant temperature warning light came on. The shop examined the car to discover coolant was leaking into the cylinders. This problem is a known defect apparently, known not by me, but by the Ford Motor Co who sold this car with an engine they knew was defective and did not ever warn me. I am grateful the light came on while I was in the city and not out on an isolated highway somewhere without cell service. This is a very dangerous situation. My engine cannot be repaired it has to be replaced! There was no cracked manifold, no blown motor, just this leakage that is the result of a serious design flaw, so serious that Ford quit manufacturing the engine and replaced it with a Series 2 version (it is an ecoboost engine) and my new engine will be the Series 2. I can't even buy the original engine as it has been pulled from the market. But my car was sold new to me in August, 2018 with this flawed engine. I am including pictures the mechanic has taken of the coolant in the engine. The mechanic would not allow me to pick up my car and drive it after discovering this issue as he said it was a safety issue and could lead to my or other driver's injury or fatality. That's pretty serious. the engine replacement is going to cost me $8700 plus the cost of the previous repairs and a rental car for a week while the car is repaired. That is a lot of money for a widow. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the vehicle was vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that coolant was discovered in cylinder #1, causing a crack in the engine long block. The contact was informed that the engine needed to be replaced. Additionally, the transmission pressure plate had failed causing the vehicle to vibrate. The vehicle was not repaired. The failure mileage was 98,000. | Crash: No Fire: No | 98,000 |
| Feb 2024 | POWER TRAIN,ENGINE | The contact owns a 2018 Ford Edge. The contact stated while driving 45–50 MPH, the check engine warning light illuminated. While starting the vehicle, the check engine warning light illuminated, and the wrench symbol was displayed. While driving at an undisclosed speed, the vehicle was shaking and slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed that a torque replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 18V390000 (Power Train). The failure mileage was approximately 126,000. | Crash: No Fire: No | 126,000 |
| Feb 2024 | VISIBILITY/WIPER | Windshield wiperblades motor out not working. On wiper blade makes a noise the other wiper blade comes up and doesn't go back down | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM | I recently bought my car and the battery light was on when I test drove it. They told me to bring it back and they would fix it. That it was a sensor problem easy to fix. I have brought the car back multiple times. They put a whole new sensor system in, new battery, and just recently rebuilt the alternator. As I was driving the car home, the light went on again it comes on a few times in the day, and eventually goes off by itself. None of the mechanics know what to do now. I looked up on Google if there were any recalls on my car and read something about” the power supply cables at the starter, and the alternator may not have been properly secured, possibly resulting in an electrical arc. “ I’m thinking, possibly could this be it? The light that comes on says charging system service now in red and there is a picture of at battery. I do not feel safe, especially not knowing what the problem is. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER,WHEELS | 2024- 2/1 issue with lug nuts. Purchased 4 new tires July 2023 at Walmart... The only time all 4 tires had been removed for new tires. Now 2/1 the lug nuts are swollen and no good. Walmart or Ford Problem?? Now it is my problem to replace. 1 year into the car the transmission was relaced, 2 years in the motor. 5 Star I do not think so. | Crash: No Fire: No | Unknown |
| Jan 2024 | ENGINE | I was driving to a client and while on the interstate the alarm for engine temperature high came on. I pulled off immediately and put my emergency flashers on. I turned off the engine and waited 15 minutes as the manual said to do. I immediately went to buy anti freeze because it was low which was strange because we had the vehicle for two months at this point. Once I put the coolant in I checked the oil and it was fine. The car was ok and ran fine for about 1 week.We had made several calls to the dealership to have it repaired but they would not tow it at first until.ot broke down. Three weeks later. I called Ford because there is a class action lawsuit against them for failing to notify owners of a possible defect with the leak in engine coolant. Now the car needs a new engine because of a blown head gasket which the car was not driven very much after the initial incident happened it was only driven when we thought it was okay we did not know how serious the problem was until we researched the fact that it could have caught on fire it could have broke down in the middle of the highway thankfully the day that it broke down I was getting ready to take my son to school and it stopped right there in the middle of the driveway I could not get it to my parking spot so it was almost in the middle of our street. They finally agreed to have it towed without payment from us because we did not know about any issues and this came on all of a sudden with the car being not that old we did not expect this to be a problem or did we know how serious it was if someone from the dealership or someone from Ford would have let us know that there was a potential engine coolant problem then we could have had it remedied much sooner but with the dealership being many miles away we could not drive it there to have it serviced. I talked to Ford and they said to call or report it to the place I'm reporting it to right now because they said there's nothing they can do to help. | Crash: No Fire: No | Unknown |