Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
756 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 305
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
756 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | ENGINE | Coolant is being used up but not leaking anywhere on the ground. It is mis-firing. It has run out of coolant - with NO leak found anywhere. Check engine light comes on and goes off. Looks like the Ford Fusion Recall Issue but there is no recall on my VIN. I cannot afford to repair this defect. Can you do anything to assist my 2018 Ford Edge with its internal coolant leak? | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #2. The mechanic replaced the ignition coils and all four spark plugs. Additionally, the mechanic noticed that the coolant level was low and added coolant to the vehicle. The contact stated that three days later, the check engine warning light illuminated and there was no coolant in the coolant reservoir. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer related the failure to TSB Number: 19-2346 and determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000. | Crash: No Fire: No | 62,000 |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the message “Engine Coolant Over Temperature” was displayed and the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed and confirmed with engine coolant over temperature failure. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall related to the failure. The failure mileage was 73,487. | Crash: No Fire: No | 73,487 |
| Jun 2024 | ENGINE | I have a 2018 Ford Edge SEL with 36,460 miles on it. Problem began a few months ago on startup, engine would shudder for a few seconds then clear up, no check engine light came on. A few weeks later I experienced the same issue but the engine light came on! The repair shop changed the ignition coil, the spark plugs and the #2 cylinder injector! Vehicle ran well for a few weeks. While driving on [XXX] in Virginia the engine misfired and the check engine light came on, I found a Ford Dealership nearby and had them do a diagnostic check on the engine! I was informed by the service manager that the problem was “coolant intrusion” in the #2 cylinder! He provided me with the technical service bulletin #22-2229 which clearly states that to correct the problem “the long block engine assembly” must be replaced! Price quoted for this repair was $7,000 plus labor! My local dealership filed a claim with Ford, waiting to hear back from them, not holding my breath! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | I own a 2018 Ford Edge Titanium with a 4 cylinder 2.0 Liter engine. After experiencing check engine light my local dealer stated I need a new engine because of a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure. The car does not run now and is parked. I HAVE READ SAFETY ISSUE REPORTS FROM MANY OTHER PEOPLE WITH THIS PROBLEM THAT HAS LEAD TO THE ENGINE MISFIRING BADLY CAUSING LOSS OF POWER AND CONTROL OF THE VEHICLE AND ALSO SOME CASES OF VEHICLE CATCHING FIRE. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | Coolant is leaking into cylinder 1 causing the engine to fail and needing to be replaced | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE | Engine light came on. Running rough. Low engine coolant. Dealer said code was a misfire in Cylinder #2 and coolant was leaking into cylinder #2. Said engine needs to be replaced for $8300. | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that the vehicle failed to start. The contact stated that the pressure cap of the coolant reservoir was removed, and the vehicle restarted. The check engine warning light illuminated. Additionally, the contact stated that the engine was idling rough. The vehicle was taken to a dealer where it was diagnosed that the long block engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000. | Crash: No Fire: No | 108,000 |
| Jun 2024 | POWER TRAIN,ENGINE | I have a 2018 Ford edge SEL with the 2.0 ecoboost engine in it that I just bought June 3rd, 2023. The engine light came on a couple weeks ago, so I took it to the dealership that I bought it from and found out the engine is bad because of coolant leaking into one of the cylinders. Upon further research I found that this is due to a design flaw in the engine by Ford but Ford has not recalled this engine. However Ford has recalled the 1.0 engines along with a couple others. I feel Ford should also recall the 2.0 ecoboost engine because this has been an ongoing issue for many people and the customers shouldn't have to pay for a new engine when it is a defective design that Ford even knows about but hasn't done anything | Crash: No Fire: No | Unknown |
| Jun 2024 | ENGINE,ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking. An unknown message was displayed, and the check engine warning light was illuminated. The contact checked the coolant level and discovered that it was empty. The contact added coolant to the coolant reservoir; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 42,800. | Crash: No Fire: No | 42,800 |
| Jun 2024 | ENGINE | I had my car serviced. I drove less than a mile and noticed the check engine light was on. I called the dealer to see if they could check it as I had to drive 120 miles round trip for a doctor’s appointment that day. I was told it indicated a misfire but not to be concerned; I was told it was ok to drive. They cleared the error message and told me I was good to go. The check engine light came on sporadically for a week then stayed on permanently. I called on a Friday and got it in for diagnostics the following Monday (2 weeks from servicing date.) I was told after diagnostics that the coolant was low and they needed 2 hours to remove a spark plug and check cylinder 3. I was advised that they had seen this issue previously on other Ford vehicles and it was not a cheap fix if what they suspected was happening. The Service department later confirmed there was a coolant intrusion (coolant was leaking into cylinder 3.) I was told that this has been an issue for Ford and they have redesigned the block so this can no longer happen. It would just be a matter of time before the engine would be ruined on my vehicle (2018 Ford Edge with slightly over 52000 miles.) Ford knows they have a problem with the design of the engine of the 2018 Ford Edges but they are handling each vehicle individually instead of voluntarily fixing all of them. I do not have an extended warranty so they may offer some financial assistance for the repair but if I had warranty coverage it would be entirely covered. They are pricing assistance based on warranty coverage. Ford knows they have a problem; they have redesigned the engine to eliminate the coolant intrusion. A new redesigned engine is what the dealer would put in my vehicle. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | 2018 Ford Edge, well maintained, 67k miles. Coolant is leaking into Cylinder 4 through is microhole that can cause the engine to explore. The dealership quoted me nearly $11,000 to fix. The car according to Kelley Blue Book is worth that much. This care should be recalled IMMEDIATELY. There is a class action lawsuit against for for this very problem. It is not safe and ford is totally scamming customers out of money based on a manufacturing defect. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated. The contact stated that the temperature gauge indicated that the engine had overheated. The vehicle was taken to the dealer where the vehicle was diagnosed, and the contact was informed that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall however, the VIN was not included in the unknown recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 78,000. The VIN information unavailable. | Crash: No Fire: No | 78,000 |
| May 2024 | ENGINE | Coolant system started to leak into the cylinders, causing both low-coolant and corrosion of the spark plugs. We contacted a Ford repair center and they said the only remedy is to replace the entire engine. Apparently this is a design flaw. The engine light started go go on in December 2024 and the problem has only gotten worse and worse since then. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving 5 MPH, the vehicle made an abnormal clicking sound. The vehicle was taken to the dealer, where it was diagnosed that the flex plate was fractured, and the engine short block was replaced. Additionally, the contact stated that the vehicle was experiencing rough starts and a rough idling. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #1. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,500. | Crash: No Fire: No | 62,500 |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,000. | Crash: No Fire: No | 97,000 |
| May 2024 | ENGINE | Car began bucking at first and running rough about 82000 miles on it I changed plugs and shortly after it started again. It began to over heat when I drove from Maine to KY. I found it was low on Coolant. I had to fill it again a month or so later. Mechanic did not find any coolant leaks. I brought it to ford and they told me coolant was getting into the cylinders and I need an engine replacement. I am [XXX] drive like an old man and no reason engine should fail the way I drive I understand Ford recalled the 1.5 echo boost but not the 2.0 and they were made with the same defect. They are aware of this and redesigned the engine. It cost me 6.000 dollars to fix at a time I am nearing retirement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle jumpstarted; however, the check engine warning light was illuminated. The contact stated there was white smoke coming from the exhaust pipes. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000. | Crash: No Fire: No | 67,000 |
| May 2024 | POWER TRAIN | Two days after I bought this car I took it back to the dealership and told them that there was something wrong with the car. It didn't drive right and when I would put the car in reverse I felt a "flutter" feeling. After they finally got me in to have it looked at, they told me that there was nothing wrong with it. A few months later I took it back to another local Ford dealership after I got a notice in the mail about the transmission. It was not a recall. They also told me there was nothing wrong with it. At this point it would shift hard every now and again. about a month and a half ago, I was driving and a wrench light showed up on my dash. I had a mechanic hook it up to the computer and it was giving me codes P0741-00. I took it to Ford and had them run a diagnostic on it and they called me and told me that I needed a transmission overhaul. If they had fixed it the first two times I had it in to be looked at I wouldn't be without a car right now. I have been in contact with Ford Motor Co also and they are now saying that I still have to pay out over $3200 that I don't have. They were supposed to reach back with me on Fri and still have not heard from them. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The low-coolant warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that coolant was leaking into the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000. | Crash: No Fire: No Towed | 74,000 |
| May 2024 | ENGINE | Coolant Leaking Into Cylinders. Ford had already noticed this issue that coolant intrusion into the cylinder with tons of 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine. They have never recall, replace, or even try to fix this issue. It very easily causes engine overheated which is a significant risk. Please consider to have them do a nationally recall and help people on the way to be safe! Thank you | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked, after which the contact heard an abnormal sound emanating from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 93,000. | Crash: No Fire: No | 93,000 |
| May 2024 | ENGINE | Engine failed due to coolant intrusion on cylinder two! Been experiencing coolant loss with no evidence of where it was going. Have had multiple pressure tests performed with no results of a leak. Started experiencing a spurts of misfire when accelerating up hill or on a high at speeds of 60-75MPH, inconsistently. Happened again on 05/07/2024, called my local dealership and was advised to bring it in to have a tech take a drive. On that drive he was able to replicate misfire to the point a check engine light appeared while my edge was experiencing misfire. When misfire stopped engine light shut off. Once we were back the tech performed diagnostic measures and found coolant spewing into the engine. Resulting in the need of a new engine. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | My car is only 6 years old. I have maintained my car for the past 5 years of ownership. My car now needs a complete engine replacement due to coolant leaking into the cylinders. This was looked at by my local Ford dealership. After reading through other reviews it appears that other owners have experienced the exact same issue. I also was told my the dealership that Ford Escapes experienced the exact same issue and there was a recall. My car shakes and rattles and is unsafe to drive. I was told my the dealership that I could still drive it, but it is unknown when the engine will completely fail. I am a mom of two children and I cannot drive a car that could just randomly fail! My check engine line appeared about 2 weeks ago before I could get an appointment to be seen. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |