Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
756 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 305
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
756 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | WHEELS | The contact's wife owns a 2018 Ford Edge. While the contact’s wife was pulling into the driveway, the contact heard an abnormal hissing sound coming from the rear passenger’s side tire. The contact used a set of pliers to remove a stone from the tire, causing the tire to deflate. The contact attempted to replace the tire and discovered that the lug nuts were swollen, preventing the lug nuts from being removed. The contact called his son and was able to use other tools to remove the lug nuts. The spare tire was placed on the vehicle, and the vehicle was taken to an independent mechanic who acknowledged the lug nut failure and referred the contact to the dealer for assistance. The lug nuts on the other wheels were also swollen. The dealer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000. | Crash: No Fire: No | 49,000 |
| Nov 2024 | STEERING,FORWARD COLLISION AVOIDANCE | The adaptive steering fault light came on. My steering wheel is slightly turned to the right. I took it into the dealership for service and troubleshooting for this issue. As far as I can tell, there is not a recall for this issue, however I am reading about numerous incidents where this is happening in particular with the Ford Edge. The part is back ordered and the repair quote is $4,090, which is outrageous. In the interim, I was advised not to drive the vehicle because it could completely fail. I am completely disappointed in Ford. I bought my 2018 Ford Edge used and I love the car, but a $4k repair for a 6 year old car with about 55k miles is outrageous. Ford should issue a recall for this problem. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE AND ENGINE COOLING | The contact's wife owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine warning light illuminated. The contact used a code reader and determined the failure was due to the spark plug or cylinder #1. The contact replaced the spark plugs. The vehicle was taken to an independent mechanic, who informed the contact about TSB: 19-2346. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000. | Crash: No Fire: No | 45,000 |
| Oct 2024 | ENGINE | My car was leaking coolant into the engine not only causing the engine to fail and need replacing, but the engine overheated, causing me to have to pull over on the side of the road. It happened a few time before the issue could be found. The dealer finally found the cause of the overheating was due to coolant intruding into the engine causing cylinders to misfire. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Took my car in to get repaired as the heater was not working. Turns out that I am required to have a full engine replacement after ONLY 58,000 miles due to coolant intrusion. This is absolutely unacceptable. The risk of coolant leaking into an engine is complete engine failure which can result in engine fires. This was confirmed by the dealer service center. There was a check engine light on, but then it turned off after a week. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The mechanic recommended that the engine be replaced. The contact called the local dealer and was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,000. | Crash: No Fire: No | 97,000 |
| Oct 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that the vehicle had experienced rough starts and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who discovered coolant inside the cylinders and informed the contact that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 48,000. | Crash: No Fire: No | 48,000 |
| Oct 2024 | ENGINE | Misfire in the engine I took it into Ford did their inspection and said that it is due to coolant intrusion into the cylinders. There are recalls for this vehicle for this problem but this vehicle specific VIN numbers are not included in this recall. Engine started to fail while driving causing multiple cylinder misfires | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Recently, I had to replace the engine on my 2018 Ford Edge with only 73k miles on it. I spoke to an agent on July 10th with Case #: [XXX]. The total engine replacement cost was $7,700. Ford only covered $3,000, leaving me with the remaining balance of $4,700. I first noticed my check engine light was on in July, so I took it to the dealership (Tony Betten Ford, Grand Rapids, MI) to find out the engine block was cracked and needed to be replaced. The powertrain warranty only covers 5 years or 60k miles, and my vehicle is 6 years old with just over 73k miles, so it did not qualify. I should not have to replace an entire engine at this mileage, especially since other automakers' warranties are upwards of 100k miles. I've taken good care of this vehicle and bought it brand new (in 2018) and would expect better of a Ford Vehicle. Coincidentally, my brother also owns a 2018 Ford Edge. He had the EXACT SAME issue with his Edge around the same mileage (70k miles) and had to replace his engine too- This is clearly a known issue on these vehicles. Also, this is a current recall and known issue on 1.5L engine, so it's clearly an issue on 2L engine too. For the safety of all 2L engine owners, this should absolutely be a full recall. I've been a lifelong Ford vehicle owner and driver and I would hope the customer service from Ford would be to treat this as a recall and take care of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving 25-30 MPH, the check engine warning light illuminated. The vehicle was taken to an unknown dealer, where the sparks plugs were replaced; however, the failure progressively worsened. The contact stated while driving at various speeds, the failure recurred, and the vehicle shuddered. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000. | Crash: No Fire: No Towed | 117,000 |
| Oct 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at unknown speeds, the engine warning light illuminated. The driver checked the oil and noticed a milky substance in the oil. The vehicle was taken to an independent mechanic, who determined that the head gasket was blown. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer, who diagnosed it using a microscopic camera and determined that there was a notch in the base of the engine that caused the failure. The mechanic recommended that the engine be replaced. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Oct 2024 | STEERING | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed and making a right turn, the vehicle lost motive power and the steering wheel locked. The traction control warning light was illuminated, and the message "No Hill Start Assist" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the rack and pinion system had failed and needed to be replaced. The contact stated that the rack and pinion was previously replaced; however, the failure persisted. The vehicle was not repaired. No further information was provided. The manufacturer was not made of the failure. The failure mileage was approximately 116,000. | Crash: No Fire: No | 116,000 |
| Oct 2024 | ENGINE | The vehicle started giving red overheating signals to the dash. I put in coolant. A week later it happened again and the car would only go 5 MPH. I called a mechanic and was told that this EcoBoost 2.0L was defective and that is was very common for the head gaskets to fail and poor coolant into the block. I had the vehicle towed to this mechanic and he confirmed the engine needed to be replaced. He quoted repairs at $8,000. I called FORD Motor Co direct and they told me in order to get help with repairs I had to take it to a FORD Dealer and get it evaluated. I had it towed once again to the local Dealership. They evaluated the vehicle and stated that the engine and turbo were both defective and it would be $9,000 to repair. They told me that this vehicle would definitely catch on fire if I had driven it after the failure. FORD is now denying any help with repairs and told me good luck. This is a safety hazard to my life and wellbeing and I feel FORD is negligant. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Engine failure due to coolant leaking into engine block. This is a problem known by Ford that causes catastrophic engine failure in vehicles equipped with 2.0 Ecoboost engines (technical service bulletin 22-2229). Cost of repair greater than $8000 | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while parked, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced Technical Service Bulletin 19-2346 as a probable cause for failure. The approximate failure mileage was 39,493. | Crash: No Fire: No | 39,493 |
| Oct 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the vehicle would shake and fail to turn over before starting. The check engine warning light would occasionally illuminate. The vehicle was taken to a local independent mechanic where it was diagnosed that coolant had leaked into the engine block. The vehicle was then taken to a local dealer where it was diagnosed with an error code: P0302 (cylinder #2 misfire) engine coolant leak and the engine needed to be replaced. The vehicle was left at the local dealer for further repairs and was not repaired due to cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Oct 2024 | ENGINE AND ENGINE COOLING,ENGINE | The contact's cousin owns a 2018 Ford Edge. While the contact's cousin was driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer where a diagnostic test determined that there was coolant intrusion into engine cylinder #4, which caused the engine long block to crack. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and informed the contact that there were no recalls or warranty on the vehicle for the repair. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 96,418. | Crash: No Fire: No | 96,418 |
| Oct 2024 | ENGINE | The check engine light came on for the first time two days ago, 10-October-2024 at the same time that the engine started roughly. I brought the vehicle into a Ford dealership for service. The diagnosis is that coolant has leaked into the cylinders which led to the check engine light being on. The issue could lead to corrosion, misfires, catastrophic failure and fires. The problem is confirmed by a Ford dealer. It has not been inspected by the manufacturer, police, insurance representatives. Just the Ford dealership's service department technician and service advisor. The corrective action is engine replacement at $8200. I'm the only owner of the vehicle which was purchased in 2018 and has approximately 67,000 miles on it. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, and the engine was replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 85,000. | Crash: No Fire: No | 85,000 |
| Oct 2024 | STRUCTURE | The contact's daughter owns a 2018 Ford Edge. The contact stated that the dashboard was fractured near the front passenger's side air bag housing. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The Manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000. | Crash: No Fire: No | 35,000 |
| Oct 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while pulling out of a parking space, the contact heard an alarm, and the message that the engine was overheating was displayed. The contact pulled back into a parking space and the alarm turned off. The contact checked the coolant level and noticed that the coolant level was low. The check engine warning light was illuminated. The contact added water to the vehicle and drove to the residence. The vehicle was taken to an independent mechanic who diagnosed that the Oxygen sensor had failed and that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the failure was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,542. | Crash: No Fire: No | 119,542 |
| Oct 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered and there was a temporary loss of automotive power. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinder; and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Oct 2024 | ENGINE | The car was taken in multiple times for rough idol and rough start, taken in multiple times for these two issues and nothing was said about the KNOWN coolant intrusion issue. Car overheated multiple times with no warning and then would stop running. The 2021 edge with the same engine has been recalled but I am just lucky it didn’t catch on fire! The car is now dead being stored in my garage and ford has left me without a vehicle. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | The contact's mother owns a 2018 Ford Edge. The contact stated that while her mother was driving 30 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,107. | Crash: No Fire: No Towed | 60,107 |
| Oct 2024 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Coolant leak into cylinder causing engine to misfire, caused by warped cylinder head. Chapman Ford and CarShop have inspected and confirmed this issue and have indicated it is a common, recurring issue with Ford engines. Ford issued a service bulletin about this specific problem in 2019. In August 2019, the engine light went on, “misfire in cylinder #2”. | Crash: No Fire: No | Unknown |