Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
756 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 305
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
756 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at unknown speed, there was smoke coming from the exhaust pipe and the vehicle shuddered. The check engine warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that there was a coolant intrusion into the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,600. | Crash: No Fire: No Towed | 94,600 |
| Sep 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the exterior light housing assemblies were filled with water. The contact stated that the lights became inoperable. The vehicle was not taken to the local dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified on the failure. The approximate failure mileage was 50,000. | Crash: No Fire: No | 50,000 |
| Sep 2024 | ENGINE | According to Ford's TSB 22-2229, the engine can overheat and eventually catch fire. The only repair is a new engine. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into an engine cylinder, resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Sep 2024 | SEAT BELTS,ENGINE | I have a 2018 Ford Edge that radiator fluid has leaked into the cylinder causing the vehicle to malfunction. Ford knows about this problem and refuses to do a recall. Also, I have a seatbelt that hasn’t worked in years and needs replacement. I contacted Ford years ago and have been told repeatedly that it’s on back order. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the vehicle experienced rough idling with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the head gasket had failed, and that there was coolant intrusion into the cylinders causing the engine to overheat. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 52,000. | Crash: No Fire: No | 52,000 |
| Sep 2024 | ENGINE | I started seeing a Check Engine light (CEL) on the dash of my 2018 Ford Edge Titanium (approx. 95k miles) and also noticed that the car was misfiring during acceleration. I took the car to a mechanic who found error code P0303. The mechanic subsequently found a cracked spark plug in the 3rd cylinder and I directed them to replace all 4 spark plugs. CEL came back within a week (verified same code) and so I replaced all 4 firing coils but the CEL still came back (this time flashing). After taking the car into a local Ford Dealer for service, I was informed by dealer that the car fell under TSB 11-2229 (leaking coolant into cylinders) and that the only recourse was to replace the engine block. The leaking coolant could have caused the car to seize up while in operation (I believe this is why the CEL was flashing instead of steady on) and that if I was at highway speeds when the engine seized then this would have been catastrophic. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact's in-laws own a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact stated that his in-laws were able to drive the vehicle to an independent mechanic and was referred to a dealer for assistance. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The failure mileage was approximately 63,000. | Crash: No Fire: No Towed | 63,000 |
| Sep 2024 | ENGINE | Coolant leaked into my combustion chambers and turbo destroying my engine and causing it to overheat. I was told this is a known issue with the ecoboost motor. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE | Eco boost engine causes coolant to leak into cylinders causing significant damage and engine failure. Check engine light was on and vehicle is a 2018 with only 28,000 miles. Vehicle is at Ford dealer now so this has been confirmed as they want me to pay $9200 for the repair. Research shows numerous TSB’s and consumer complaints as well as a class action law suit regarding this issue. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE | The engine overheated and shut down on the freeway. Car was taken to dealer and was diagnosed with coolant leaking into the block. Recommended repair complete motor replacement. Upon research this is a problem with all cars having this particular motor design. I feel this is a safety defect that could result in a car fire while traveling and should be repaired by the manufacturer. | Crash: No Fire: No | Unknown |
| Sep 2024 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | Engine light came on. Dealership says that I need a whole new transmission. Car is not slipping and seems to be driving fine. The car has less that 94,000 miles. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | My 2018 Ford Edge is equiped with Ecoboost engine and as a result all these problems are occurring: Ford failed to disclose that these vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. Ford dealers have stated that I need a new engine. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started, the check engine warning light illuminated with an engine misfire. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000. | Crash: No Fire: No | 74,000 |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while cold starting the vehicle, the vehicle was idling roughly and shaking abnormally until the engine had warmed up. The contact stated that while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine block. The dealer recommended that the engine be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 99,243. | Crash: No Fire: No | 99,243 |
| Sep 2024 | ENGINE | Check engine light on 7/11- Code diagnosed as engine cylinder misfire. Warning indicator 9/9- High coolant temperature. Inspection- low coolant level- added coolant. Possibility of engine overheating and catching fire. Few hours later 9/9- low coolant level again with no visible leaks and white smoke emitting from exhaust- brought vehicle to service station- diagnosed with faulty head gasket leaking coolant into cylinder. Ford service bulletin shows known problem with engine block design and recommendation to replace. Brought vehicle to Ford dealer for their diagnostics. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE | 2018 FORD EDGE LEAKING COOLANT INTO CYLINDERS 2 AND 3. WE HAVE BEEN TOLD THE ENGINE HAS TO BE REPLACED, FORD HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME AND WILL NOT FIX EVEN THOUGH ITS PROVEN THEIR DESIGN WAS FAULTY, VERY FRUSTRATING | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE | I had a engine failure on the highway causing me to holt to a stop! Lucky it was not super busy and was able to get pulled over safely without getting hit or hitting someone.Turns out I have coolant leaking into my cylinder 3 causing it to fail. Ford tech said it wasn't anything I did wrong most of these motors are going out! If this is that big of a problem why is ford not taking it apon themselves to recall this. From what I am hearing this problem is happening to alot of people. They are making me pay out of pocket for the repairs which just seems crazy because it was nothing I did wrong. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE | We had a po301 and a p316 changed plugs and coils and then the codes came back. The ford dealer said we need to replace the engine due to coolant in the #1 cylinder. After research there is a known problem with the engine design. | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while his wife was starting the vehicle, there was an abnormal sound coming from the engine compartment. The contact stated that after a while the sound ceased. The check engine warning light was illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, causing damages to the engine that could cause engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 106,000. | Crash: No Fire: No | 106,000 |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at 25 MPH, the coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak. The dealer determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000. | Crash: No Fire: No | 77,000 |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the vehicle experienced severe shaking and vibrations coming from the engine compartment. Additionally, there was a clanking sound coming from the engine compartment. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 64,000. | Crash: No Fire: No | 64,000 |
| Sep 2024 | ENGINE | 2018 Ford Escape Titanium with Ecoboost. Zero problems until 66,000 miles when the coolant started leaking into the spark plugs and cylinder 2 started misfiring. I was told I would need to replace the engine at $8,000 cost. Steve's Car Care had an email about this issue. Apparently, Ford knows about it. This is an issue that should definitely be a recall fix by Ford. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN,ENGINE | I have approximately 53000 miles on my vehicle. The Engine light turned on end of Aug. So I took it to a service center. They said the message code was P306 & P0316. They inspected and said the cylinder is misfiring, coolant has gotten into the cylinder, and the gasket is mush. The engine is rough running and told me to take it to Ford, I will need a new engine. In searching this problem I found a TSB 22-2229 & an NHSTA 19-2208, 19-2172. Ford can't get me in until end of September to verify. I've found several references to this problem causing an engine fire, I also found a class action suit recently filed in California for this problem. Ford has not issued a recall for this problem and I don't understand. They redesigned the engine in 2021 as they knew it was a faulty design. I didn't know that. I don't have another vehicle to drive, meanwhile I'm making car payments on it. Ford won't provide a car for me to use. I don't want to drive my car with [XXX] knowing this problem could cause harm to me, them and others. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000. | Crash: No Fire: No | 96,000 |