Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
756 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | ENGINE | Coolant leaking into engine cylinders. Had an independent service center state we need a new engine. The labor cost to replace the gasket would add up to the cost of a new engine. Told us Ford had corrected the engineering problem that caused the leak. Said it was common problem with the Ford Edge vehicle. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power, and decelerated to 30 MPH. The contact stated that the check engine warning light illuminated, with the “Low Coolant” message displayed. The contact restarted the vehicle and continued driving. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant intrusion into the engine had caused engine damages and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000. | Crash: No Fire: No | 95,000 |
| Jan 2025 | SEAT BELTS | We have had 2 seatbelts in this vehicle fail. The drivers seat belt would not pull out all of the way and was replaced under warranty. The rear left (drivers side) seatbelt has now failed in a similar way. The belt is stuck retracted and will not pull out. The part is back ordered with no estimate of availability. I have never had a seatbelt fail and to have 2 fail on the same vehicle raises concerns. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | I bought the car and 2 days later the check engine light came on so I took it to Wendle Ford Town in Spokane Washington and I was told that the Engine was leaking antifreeze into the cylinders so I became concerned that if it was doing that then it could cause the Engine to overheat or stop unexpectedly because of overheating and cause an accident | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that the check engine light had illuminated upon starting the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was advised that the coolant intrusion was responsible for the failure and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000. | Crash: No Fire: No | 102,000 |
| Dec 2024 | ENGINE | Car has a defect that causes coolant to leak into the engine’s cylinders, which can caused corrosion, oil dilution and contamination, and engine failure. Ford failed to disclose these defects and created a safety risk, because the lack of coolant created by the leaks caused overheating and resulted in total engine failure. Car is available for inspection. Mechanic has confirmed car needs a new engine. See attached. Car has not been inspected by any others. ' The car has multiple error codes indicating failure. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant leaking into the engine and the cylinder was cracked. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The manufacturer offered to assist with the cost of the repair. The failure mileage was approximately 33,000. | Crash: No Fire: No | 33,000 |
| Dec 2024 | POWER TRAIN | Slips out of gear when starting up again from stop then back in gear suddenly causing jerky start | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle was abnormally shaking. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced Technical Serviced Bulletin: 22-2229; however, the contact was informed that the repair was not covered under the program. The failure mileage was approximately 57,900. | Crash: No Fire: No | 57,900 |
| Dec 2024 | ENGINE | Coolant intrusion to engine cylinder bay which leads to misfires, white smoke and constant lagging, jerking and rough starts. Dealership confirmed new engine is required to remedy this issue. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | The car has 64,000 mi on it. They had to change the long block because of coolant infusion into the number 2 cylinder. They denied my lifetime warranty because I had the oil changed at the dealership twice at 6 months and 2 weeks. I had the oil changed religiously at 5, 000 or less miles at the dealership where I bought the car, Ricart Ford. Also they denied it because I changed the cabin air filter on my own. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | Coolant intrusion into engine cylinder. Requires long block +engine build. Issue reported at around 75000 miles. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | Check engine light came on and I checked the code with a reader. The code came up to a cylinder 2 misfire. Made an appointment with local dealership for diagnostic of the issue. Before the appointment was able to happen the check engine light went off. Appointment cancelled and 2 days later the check engine light came back on so made a new appointment. Continued to drive car with no issues. Brought car in for service and received a report back that cylinder 2 & 3 misfire and was advised coolant leaking into the engine and recommended repair is a new engine. After a quick google search found that this is a widespread issue with this engine. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | In September 2024 (just over 68k miles) my check engine light came on in my 2018 Ford Edge, car overheated, smoke from tailpipe and would no longer run. I had it towed to the dealership where it was determined that it needed a whole new engine. This is the same engine that is recalled or warranty extended for the Escape but not the Edge! 2 weeks later, I paid thousands of dollars to have the engine replaced. Today, less than 3 months later and only a few hundred miles after a new engine- the check engine light is flashing and the vehicle is sputtering. This vehicle is used to transport our children and get us to/from work. This is completely unacceptable and unsafe. The vehicle is, once again, unable to be driven. I have contacted Ford Customer Service who has advised we make another dealership appointment and they are not open currently. Something needs to be done about this vehicle! | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | Car went into limp mode and over temp light came on. Coolant reservoir empty. Research led to TSB 19-2346. Prior to this CEL was coming on and off and throwing code P0301 errors. Replaced plugs and coil packs at the suggestion of the dealer but made no different. Started out with rough idle but smoothed out after about 30 seconds. Dealer diagnosed issue and quoted $6,900.00 plus tax to install new long block. Safety concern is the engine started to overheat. Fortuantely we stopped before anything serious happened, but found several reports online of this causing engine fire and destroying the car. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that the heater was not working properly. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that coolant was leaking into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 19-2208 and 22-2229. The manufacturer was notified of the failure. The approximate failure mileage was 44,900. | Crash: No Fire: No | 44,900 |
| Dec 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while accelerating from a complete stop, the vehicle hesitated while responding. The contact stated that the failure progressively worsened. The contact also noticed that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The contact stated that upon starting the vehicle, the vehicle experienced a rough start and was shuddering temporarily. Additionally, the contact stated while attempting to drive from a complete stop onto the road, the message "Caution - Coolant Temperature Overheat" was displayed, and the check engine warning light was illuminated. The vehicle went into LIMP Mode. The contact stated that upon depressing the accelerator pedal again the vehicle was sputtering and was significantly sluggish. The contact stated that the vehicle was able to accelerate to 30 MPH after driving for 1 mile. The vehicle was driven to the residence. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 52,000. | Crash: No Fire: No Towed | 52,000 |
| Dec 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Symptoms: Coolent level would go low; White smoke from exhaust; Vehicle would run rough; Coolent was in cylinder; and Check engine light would indicate. I took vehicle to my local Ford dealer. I was told this is a known issue with my vehicle and that the engine needed replaced. See previous Complaint # 11558954 | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | I took my vehicle in for a check engine light to the dealership. It has been diagnosed with coolant intrusion. There is a current recall but I’ve been told my vehicle isn’t in it even though this is what is wrong with my vehicle | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | When refueling and the engine is on the revolutions (rpm) go up and down and then engine will turn off by itself. It then takes 2 to 5 minutes to restart engine and then you have to raise the rpm’s until it’s drivable. During this process you can also smell fuel from gas tank area. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | I am told my torque converter clutch is slipping, and I am recommended to replace my torque converter and pump despite the vehicle having only 64,000 miles driven. Transmission parts are failing despite having a relatively young car. The vehicle was inspected at a Ford dealership and a diagnostic was performed to find this defect. I have investigated if there is an open recall for my VIN and none appear, although the torque converter on 2018 Ford Edge Titanium vehicles have recalls on them. Prior to the failure, a wrench icon as well as the check engine light were turning on and off between uses of the vehicle. These icons both turned off prior to bringing my vehicle to the dealership, indicating to me that there was no longer an issue present, though the dealership stated through their diagnostic that there indeed was still an issue with the transmission. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | coolant is leaking into the cylinders and causing misfires and shuttering of the car, the engine temperature spikes and warnings go off. this is happening in my 2.0L engine. this is the same problem as the 1.5L engine problem that Ford has recalled, but Ford is refusing to recall the 2.0L engine with the same issue. Ford has required me to replace the engine at my expense and now a few months later it is exhibiting the same problem and it is back at the Ford dealer and there is no promise date for putting in engine #3. I am left still paying on the loan for the car and I have no car and don't know when I will get it back. Ford is not offering a loaner/rental vehicle while they are holding my vehicle for repairs. Ford said they would not provide a good trade-in value because of the known issues. I can't sell it on the open market because of the known maintenance issues with Ford vehicles in general, but specifically Ford Edge. Ford's handling of this situation is as bad or perhaps worse than the problem itself. | Crash: No Fire: No | 141,138 |
| Nov 2024 | ENGINE | - A certified Ford technician informed me there is a crack in the engine cylinder block, and coolant is leaking through to the pistons. One or more pistons is full of coolant and shakes the car when starting up, and has caused downstream issues with exhaust, catalytic converters, spark plugs, and O2 sensors. This resulted in the engine running too hot and welding the spark plugs to the engine. The dealer quoted me $8,400 just to replace the engine and said other components may be damaged and additional costs would likely be incurred. The vehicle along with all affected components is available for inspection upon request. - This issue put myself and another at risk while on the highway, I was forced to pull to the side of the road abruptly in fear of continued driving making the issue worse. - This issue has indeed been confirmed by a Ford dealer, who cited this as a common issue they see. - After contacting the manufacturer (Ford), they refused to offer any additional inspection, financial assistance, or anything else to further investigate or remedy this issue. The police and insurance representatives are not involved at this time. - A check engine light relating to bad O2 sensors appeared a year ago, but went away. The high engine coolant temperature warning sound & message appeared a week or so ago, which prompted me to take it in to get serviced immediately. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | Check engine light went on. Code was P0302/07E8 pd - Cylinder 2 misfire. After changing spark plugs - multiple times - and changing out the ignition coil, mechanic said he'd have to replace the entire engine. Took to Ford Dealer who confirmed concerns, performed test and found coolant in cylinder 2. Said that engine needed to be replaced. A mechanic said if engine wasn't replaced it could eventually cause overheating, engine fires and catastrophic failures. My car only had 56,244 miles on it when I had to replace the engine at dealer, at a cost to me of $8000. (Warranty expired at 5 years, 50,000 miles. Ford has recalled other models with this same problem. This model and year should be included in the recall. | Crash: No Fire: No | Unknown |
| Nov 2024 | STRUCTURE | The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the driver's front door was opened, and the contact noticed a popping sound. The contact's husband inspected the vehicle and noticed that there were cracks within the door well where the check arm was connected. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall repair or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was concerned about the failure, because four grandchildren were regular occupants in the vehicle. The contact was afraid that the doors would detach while the grandchildren were inside the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,000. | Crash: No Fire: No | 68,000 |