452 Total complaints
9 Crash reports
2 Fire reports
3 Injury reports
Quick answer: The 2018 Chevrolet Traverse has 452 consumer-submitted complaints in our database. The most common complaint categories are power train, unknown or other, electrical system. Enriched records show 9 crash reports, 2 fire reports, and 3 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

452 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 9 crash reports, 2 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 186 complaints, with an average reported failure mileage of 69,149 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to power train, unknown or other, electrical system?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2018 Chevrolet Traverse?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2018 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2018 Chevrolet Traverse complaints?

Enriched complaint indicators from official bulk records.

9 Crash
2 Fire
3 Injury
0 Fatality
11 Towed
4 Medical attention

Mileage at failure is available on 186 complaints ; average reported mileage is 69,149 miles.

Most common incident states: TX (4), NC (3), CA (2), FL (2), IA (2), NJ (2), OH (2), WA (2).

What are the most common 2018 Chevrolet Traverse complaint categories?

452 total complaints on record

Latest complaints

Showing 376-400 of 452 complaints.

Date Component Summary Severity Mileage
Oct 2019 UNKNOWN OR OTHER OCTOBER 11, 2019 - WHEN GOING TO TURN VEHICLE OFF I GET AN ALERT TO PUT VEHICLE IN PARK ON CONSOLE EVEN THOUGH VEHICLE IS ALREADY IN PARK. HAS BEE DOING THIS FOR 1 WEEK. JIGGLING SHIFTER SOMETIMES WORKS. SOMETIMES NECESSARY TO RESTART VEHICLE AND MOVE FORWARD AND BACK. APPEARS THERE ARE MULTIPLE OTHER REPORTS OF THIS BUT NO RECALL AS OF YET.
Incident: Oct 2019
Crash: No Fire: No 37,000
Oct 2019 POWER TRAIN WHEN I SHUT OFF MY CAR IT SAYS TO SHIFT INTO PARK REGARDLESS OF THE FACT THAT IT IS AND WON'T SHUT OFF FOR A WHILE I THINK THE SHIFTER HAS A DEFECTIVE PROBLEM
Incident: Sep 2019
Crash: No Fire: No Unknown
Sep 2019 ELECTRICAL SYSTEM,UNKNOWN OR OTHER WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.
Incident: Sep 2019
Crash: No Fire: No 15,000
Sep 2019 POWER TRAIN THE VEHICLE AUTO-STOPPED AT A STOP SIGN. WHEN IT RESTARTED AND I MADE A RIGHT TURN OUT OF MY NEIGHBORHOOD, THE VEHICLE WOULD NOT ACCELERATE, IT WOULD ONLY LURCH. IT LURCHED AS IF SOMEONE WAS PUNCHING THE GAS PEDAL QUITE AGGRESSIVELY. THE VEHICLE'S ENGINE LIGHT EVENTUALLY ILLUMINATED. THE CAR HAD TO BE TOWED. AT THIS TIME THERE IS A SERVICE BULLETIN FOR THIS ISSUE (FROM FEBRUARY 2018) BUT NO KNOWN REPAIR.
Incident: Sep 2019
Crash: No Fire: No 15,000
Sep 2019 ELECTRONIC STABILITY CONTROL (ESC),FORWARD COLLISION AVOIDANCE TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
Incident: Sep 2018
Crash: No Fire: No 4,000
Sep 2019 POWER TRAIN,ENGINE THE CAR DOES NOT REGISTER WHEN THE CAR IS IN PARK AFTER I TURN IT OFF. IT READS 'SHIFT TO PARK' AND I HAVE TO SPEND SEVERAL MINUTES JIGGLING THE SHIFTER OR RESTARTING THE CAR AND GOING THROUGH DIFFERENT GEARS. IT IS A VERY BIG INCONVENIENCE. I TOOK IT TO THE REPAIR SHOP AS IT STARTED RIGHT AFTER THE WARRANTY RAN OUT. THEY SAID EITHER THE SHIFTER NEEDS TO BE REPLACED OR THE GEARBOX VIA A CONVERSATION THEY HAD WITH SOMEONE THEY HAD AT CHEVY. THEY WERE TOLD CHEVY AND GMC ARE AWARE OF IT BEING A PROBLEM BUT IT'S NOT ON A RECALL LEVEL YET.
Incident: Aug 2019
Crash: No Fire: No 37,109
Sep 2019 POWER TRAIN TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR AND THE "SHIFT TO PARK" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO CAMINO REAL CHEVROLET (2401 S ATLANTIC BLVD, MONTEREY PARK, CA 91754, (323) 264-3050) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9. THE VIN WAS UNKNOWN.
Incident: Feb 2018
Crash: No Fire: No 9
Sep 2019 UNKNOWN OR OTHER WHEN PARKING SHIFT INTO PARK AND CAR SAYS TO" SHIFT INTO PARK", AND WILL NOT TURN OFF. TAKES MULTIPLE SHIFTS TO GET CAR TO RECOGNIZE IT ALREADY IS IN PARK. THIS HAS DONE THIS FOR WEEKS, NOT JUST ON DATE LISTED BELOW. STILL UNDER WARRANTEE AND THEY CHARGED US TO FIX IT ON 09/16/2019. HEADING TO DEALER SHIP 09/17/2019 TO FIGHT FOR MONEY BACK.
Incident: Sep 2019
Crash: No Fire: No 19,900
Sep 2019 ELECTRICAL SYSTEM MULTIPLE INSTANCES HAVE OCCURRED WHERE ENTERTAINMENT SYSTEM AND OTHER AREAS OF DASH RANDOMLY SHUTDOWN WHILE DRIVING. MUSIC CAN NOT BE PLAYED, TURN SIGNAL SOUNDS ARE NO LONGER HEARD, AND VOICE OPERATIONS DO NOT WORK. TURNING CAR ON AND OFF DOES NOT SOLVE PROBLEM, HOWEVER AFTER SITTING OVER NIGHT SEEMS TO WORK NORMAL. MOST RECENT TWO INSTANCES HAPPENED SEPTEMBER 14TH, 2019 AND SEPTEMBER 8TH, 2019 SO JUST A WEEK APART.
Incident: Sep 2019
Crash: No Fire: No 17,000
Sep 2019 SERVICE BRAKES,ENGINE 2018 CHEVY TRAVERSE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS WITH VEHICLE. *LD THE CONSUMER STATED THE AUTOSTOP BECAME INOPERABLE, A POPPING SOUND WAS HEARD ON THE PASSENGER SIDE, PARKING WOULD NOT RELEASE, AND THE LOW ENGINE OIL LIGHT ILLUMINATED. THE CONSUMER ALSO STATED THE RADIO WOULD NOT WORK PROPERLY, THE REAR BRAKE CALIPERS LOCKED UP, THE GEAR WOULD NOT SHIFT INTO PARK, THE WINDOWS INADVERTENTLY ROLL DOWN WHILE THE VEHICLE WAS OFF AND THE DASHBOARD WAS BROKEN. *JS
Incident: Oct 2017
Crash: No Fire: No Unknown
Sep 2019 POWER TRAIN,UNKNOWN OR OTHER TAKATA RECALL MY 2018 CHEVROLET 3LT AWD TRAVERSE THAT WAS PURCHASED IN MARCH 2018 AND WITH ONLY 15K MILES DOES NOT RECOGNIZE THAT IT IS IN PARK WHEN PLACED IN PARK. WHEN THE ENGINE IS SHUT OFF, AN ALERT POPS UP TELLING US TO SHIFT TO PARK AND WILL NOT FULLY SHUT DOWN. WE THEN HAVE TO WIGGLE AND MOVE THE SHIFT GEAR INTO DIFFERENT GEARS TO ATTEMPT TO GET IT TO ACCEPT THE FACT THAT IT IS IN PARK. MOST TIMES IT TAKES 10 MINUTES OR MORE TO SHUT IT DOWN. THIS HAPPENS EVERYTIME THE TRAVERSE IS DRIVEN. I HAVE BEEN STRANDED WITH MY KIDS BECAUSE OF IT NOT SHUTTING DOWN. WE WERE TOLD THAT WE NEED A NEW SHIFT GEAR ASSEMBLY.
Incident: Jul 2019
Crash: No Fire: No 15,000
Aug 2019 ENGINE I HAVE HAD ISSUES WITH MY 2018 TRAVERSE SINCE DECEMBER. THE PROBLEM STARTED AROUND 9,000 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE ISSUE. I WOULD PUT THE VEHICLE IN DRIVE AND THE "D" LIGHT WOULD BLINK BUT THE CAR WOULD NOT MOVE. IN MARCH AFTER SEVERAL TRIPS TO THE DEALERSHIP THEY FINALLY REPAIRED THE VEHICLE. THEY REMOVED THE TRANSMISSION AND REPLACED A SENSOR. THE VEHICLE DID NOT HAVE ANY ISSUES UNTIL JULY 23RD WHEN DRIVING ON A CITY ROAD THE CAR GOT STUCK IN FIRST GEAR. I WAS PUSHING THE GAS PEDAL AND THE CAR WOULD NOT GO OVER 20 MPH. I TOOK THE VEHICLE IN AND THEY REPLACED THE TCM AND SOLENOID SENSOR. I PICKED UP THE VEHICLE ON 8/8 ONLY TO RETURN ON 8/15 WHEN THE CAR STALLED AND JERKED WHILE I WAS DRIVING. ON 8/16 I SPOKE WITH THE DEALERSHIP WHO INFORMED ME CHEVROLET ADVISED THEM TO CLEAR THE CODE AND RETURN THE VEHICLE TO ME. THIS IS A KNOWN ISSUE TO THEM AND THE ENGINEERING DEPARTMENT IS WORKING ON FIGURING OUT THE PROBLEM. AS OF 8/18/2019 THIS VEHICLE HAS SPENT 47 DAYS IN THE SHOP FOR REPAIRS AND HAS 10 REPAIR ORDERS.
Incident: Aug 2019
Crash: No Fire: No 18,450
Aug 2019 ELECTRICAL SYSTEM,ENGINE BEGAN 6/19, WITH PROGRESSIVE WORSENING. WHEN THE VEHICLE IS PLACED INTO PARK AND SHUT-OFF, A WARNING APPEARS ON THE INFO DISPLAY STATING" SHIFT TO PARK". AT WHICH POINT THE VEHICLE KEEPS ALL LIGHTS ON THE INSIDE AND OUTSIDE OF THE VEHICLE ILLUMINATED, THE AC STAYS ON, THE RADIO/ENTERTAINMENT DISPLAY STAYS ON, IN ADDITION TO A WARNING BEEP/CHIME THAT IS TYPICAL WHEN THE VEHICLE IS LEFT "ON" AND YOU OPEN THE DOOR. IN OTHER WORDS, OUR VEHICLE STILL THINKS IT IS "ON" AND "IN" GEAR. IN THE BEGINNING IT WOULD TAKE 2-5 TIMES OF TURNING THE VEHICLE BACK ON AND OFF IN ORDER FOR THE WARNING TO GO AWAY AND THE VEHICLE TO SHUT-OFF PROPERLY. NOW, IT WILL NO LONGER SHUT-OFF REGARDLESS OF HOW MANY TIMES THE ENGINE IS RESTARTED AND THE STICK-SHIFT IS MOVED OUT OF PARK & BACK. HAVE RESORTED TO UNPLUGGING THE BATTERY EVERY TIME WE EXIT THE VEHICLE TO KEEP IT FROM BEING DRAINED. THE VEHICLE HAS ALSO NOT RE-STARTED AT ALL(TAKING 15 MINUTES OF RE-ENGAGING THE STARTER BUTTON AT ITS WORST). LEAVING MY WIFE & TODDLERS STUCK IN 100PLUS DEGREE HEAT. WHEN IT DOES NOT RE-START, THE DASH DISPLAY READS THE VEHICLE AT "0 MPH" AND ALLOWS THE GEARS TO BE SHIFTED. THERE ARE NUMEROUS OTHER PEOPLE ONLINE STATING SIMILAR ISSUES. SOME HAVE RESOLVED WITH A CHANGE OF THE SHIFTER MECHANISM, & OTHERS STILL WITH CONTINUED ISSUES AFTER THAT. THE DEALERSHIP STATED THERE IS ONLY 1 PART LEFT IN TOWN, AND THAT IT IS ON BACK-ORDER AND THEY CAN'T GET IT FROM THE MANUFACTURER(THEY TRIED THEIR TWO NATIONWIDE WAREHOUSE LOCATIONS). NOT ONLY THAT, THE DEALERSHIP SAID WE NEEDED TO LEAVE THE VEHICLE WITH THEM AND THEY WOULD NOT EVEN "LOOK AT IT" FOR UP TO 1.5 WEEKS, AND THAT THEY WERE OUT OF LOANER VEHICLES. THE VEHICLE IS STILL UNDER WARRANTY, AND WAS PURCHASED CERTIFIED-USED. NOTHING HAS OCCURRED WHILE DRIVING THE VEHICLE OR WHEN STOPPED AT A LIGHT/STOP-SIGN, BUT WE CERTAINLY DON'T WANT TO FIND OUT WHAT "COULD" HAPPEN.
Incident: Jun 2019
Crash: No Fire: No Unknown
Aug 2019 POWER TRAIN,ELECTRICAL SYSTEM VEHICLE STARTS INTERMITTENTLY AND ONCE STARTED IT WILL RUN FOR A WHILE, THEN ENGINE WILL TURN OFF, ALL POWER STEERING, BRAKES ETC WILL NOT WORK. TRIED JUMPING THE VEHICLE AND WOULD NOT POWER CYCLE.
Incident: Aug 2019
Crash: No Fire: No 14,700
Jul 2019 ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) WHEN I STOP DRIVING AND PUT IN PARK WARNING COMES UP ON DISPLAY "SHIFT TO PARK" IT TAKES A LITTLE BIT TO GET IT TO TURN OFF , BUT IF YOU DONT SEE IT YOU COULD HAVE DEAD BATTERY WHEN GET BACK IN CAR.. THIS SHOULD BE A RECALL , GETTING TIRED OF ALWAYS RESHIFTING IT EVERY TIME I TURN CAR OFF,
Incident: Jun 2019
Crash: No Fire: No 9,500
Jul 2019 UNKNOWN OR OTHER AS I WAS TURNING ONTO ROUTE 32 MY CAR LOST POWER, WAS SHAKING, AND VIBRATING; THE CHECK ENGINE LIGHT ALSO CAME ON. I TOOK THE CAR TO THE DEALERSHIP. THEY TOLD ME THE ISSUE IS BEING INVESTIGATED UNDER GENERAL MOTORS AND TO CONTINUE TO DRIVE THE VEHICLE EVEN THOUGH IT WAS A HAZARD TO MY LIFE AS IT COULD HAPPEN AGAIN AT ANY TIME.
Incident: Jul 2019
Crash: No Fire: No 29,600
Jul 2019 POWER TRAIN,ELECTRICAL SYSTEM AFTER I SHIFT CAR IN TO PARK I GET A WARNING ALARM TO "SHIFT TO PARK". I CONTACTED DEALER AND WAS ADVISED THAT IT WAS OKAY TO DRIVE AND SAFE HOWEVER IT TAKES ME ANYWHERE FROM 2-5 MINTUES TO GET IT TO SHUT OFF OR SOMETIMES I HAVE HAD TO LEAVE IT ON.
Incident: Jul 2019
Crash: No Fire: No 27,000
Jul 2019 STEERING,POWER TRAIN,ENGINE FROM A COMPLETE STOP WHEN STARTING OFF THE FRONT END PULLS TO THE RIGHT TOOK IT TO DEALER THEY SAID ITS NORMAL... GEAR SHIFTER WONT STAY IN PARK..HAVE TO START AND STOP SEVERAL TIME.. WHEN PULLING OFF CAR FILLS LIKE ITS SHAKING AND SHUDDERING..
Incident: Jun 2019
Crash: No Fire: No 24,000
Jul 2019 ENGINE,FUEL/PROPULSION SYSTEM I WAS DRIVING MY CAR, STRAIGHT, DOWN OUR ROAD AT ABOUT 40 MPH WHEN THE CAR SUDDENLY STARTED TO SHUDDER, LOOSE POWER AND THEN THEN ENGINE STALLED (LOST STEERING ABILITY AND ENGINE PROPULSION). IF THIS HAD HAPPENED AT A BUSY INTERSECTION, WHILE MAKING A LEFT HANDE TURN, IT COULD HAVE BEEN FATAL.
Incident: Jul 2019
Crash: No Fire: No 34,000
Jul 2019 POWER TRAIN,ELECTRICAL SYSTEM ISSUE 1 WHEN YOU STOP DRIVING THE TRAVERSE, PLACE IT IN PARK AND HIT THE BUTTON TO TURN OFF THE ENGINE, IT WILL SHUT OFF THE ENGINE BUT NOT THE ELECTRONICS. THE CAR DISPLAYS 'ACTION REQUIRED SHIFT TO PARK' EVEN THOUGH THE SHIFTER IS IN PARK WITH THE RED P LIT UP. YOU CANNOT TURN OFF THE VEHICLE UNTIL YOU REPEATEDLY START THE VEHICLE, PLACE IT IN DRIVE THEN BACK TO PARK. EVENTUALLY IT WILL WORK CORRECTLY. IT ALSO SEEMS TO CLEAR IF I SHIFT ALL THE WAY DOWN TO L THEN BACK TO PARK. ISSUE 2 RANDOMLY (BUT OFTEN) WHEN YOU START THE VEHICLE AND SHIFT IT INTO DRIVE THERE IS A LONG DELAY BEFORE THE VEHICLE SHIFTS IN GEAR. YOU SHIFT TO D AND HIT THE GAS AND THE ENGINE REVS LIKE IT'S IN NEUTRAL. LOOKING AT THE DISPLAY THE D KEEPS FLASHING THEN EVENTUALLY IT WILL STOP FLASHING AND THE VEHICLE WILL GO IN GEAR. THIS IS HAPPENING MORE AND MORE FREQUENTLY.
Incident: Jul 2019
Crash: No Fire: No 27,000
Jul 2019 POWER TRAIN,ELECTRICAL SYSTEM MY VEHICLE'S TRANSMISSION IS LAGGING. IT SOMETIMES WON'T GO WHEN IN DRIVE AND GIVEN GAS. THE ENGINE WILL REV UP BUT WON'T MOVE. IT SHIFTS HARD AS WELL. THE SHIFT TO PARK INDICATOR COMES ON WHEN THE VEHICLE IS IN PARK AND NOT MOVING. THE RADIO SCREEN SOMETIMES WON'T TURN OFF OR ON, LIKE IT'S FROZE. WHEN I TURN THE VEHICLE OFF AND ALL POWER IS OFF, I CAN WALK IN THE HOUSE AND ABOUT 4 MINUTES LATER MY RADIO COMES ON BY ITSELF. EVEN IF THE RADIO IS POWERED OFF. THE VOLUME WILL ONLY GO UP TO 32-36, AS FAR AS SOUND, WHILE THE RADIO SCREEN SHOWS 63. IT'S NOT LOUD AT ALL! WHEN I TURN THE VOLUME BUTTON DOWN, THE RADIO INCREASES VOLUME BUT STILL ISN'T AS LOUD AS BEFORE. IT HAS LESS THAN 30,000 MILES ON IT AND IT'S VERY UPSETTING. I'VE ALREADY HAD TO PUT IN THE SHOP TO REPLACE ONE FAULTY PART ALREADY.
Incident: Jul 2019
Crash: No Fire: No 27,000
Jun 2019 POWER TRAIN,ENGINE SLOWED DOWN FOR STOP LIGHT AND TRIED TO ACCELERATE AND ENGINE, TRANSMISSION AND ACCELERATOR FELT DISENGAGED, ENGINE BACKFIRED, CAR HESITATED AND JOLTED FELT TRANSMISSION DISENGAGED. THIS WAS ON A STREET.
Incident: Jun 2019
Crash: No Fire: No 20,000
Jun 2019 ELECTRICAL SYSTEM,ENGINE TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO TURN INTO A PARKING LOT, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO HAMPTON CHEVROLET (757-325-9604, LOCATED AT 1073 W MERCURY BLVD, HAMPTON, VA 23666) WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST AND FOUND CODES P0014 AND P0024. THE MANUFACTURER WAS MADE AWARE OF THE CODES AND ADVISED THE TECHNICIAN TO CLEAR THE CODES AND RETURN THE VEHICLE TO THE CONTACT. THE TECHNICIAN ACTED ACCORDINGLY. THE CONTACT STATED THAT THE MANUFACTURER AND THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE CONTACT INSISTED THAT THE VEHICLE WAS NOT REPAIRED AND UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 4,571.
Incident: Jun 2019
Crash: No Fire: No Towed 4,571
Jun 2019 POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM DRIVING LATE AT NIGHT WITH FAMILY DOWN A STATE HIGHWAY/CITY STREET WITH SOME STOPLIGHTS AND ROTARY, VEHICLE SUDDENLY SEEMS TO BE INTERMITTENTLY LOSING POWER OR TRANSMISSION SLIPPING WHEN DRIVING. WHEN GIVING GAS ENTERING ROTARY, INTERMITTENT SLIPPING/POWER LOSS (LIKE A SKIPPING POWER/SLIPPING TRANSMISSION) WORSENED - FELT GREATER LOSS OF POWER AND FOR SLIGHTLY LONGER PERIODS. NOTED ENGINE LIGHT CAME ON. WORSENING INTERMITTENT POWER FAILURE/SLIPPING/HESITATION/JERKING CONTINUED WHEN GIVING GAS TO ENGINE FOR ~1/4 MILE UNTIL PULLED INTO SHOPPING MALL PARKING LOT. FELT LUCKY TO BE ABLE TO REACH LOT, CALLED FOR FLATBED TOW TO DEALER. DEALER HAD VEHICLE FOR 1 WEEK, AND WHEN ASSESSMENT COMPLETE, REPORTED DTC P0011, P0014, P0021 AND P0024 CAM CODES. THEY VISUALLY INSPECTED WITH NO CONCERNS, TEST ACTUATOR SYSTEM OPERATING. SEARCH FOR BULLETINS REVEALED DOCUMENT 5251270 WITH NO REPAIR YET FOR ANOMALY, WHICH DESCRIBES "SOME CUSTOMERS MAY COMMENT THAT THE SES [SERVICE ENGINE SOON] LAMP IS ILLUMINATED. THIS LAMP MAY HAVE COME ON BY ITSELF OR IN SOME CASES, THE CUSTOMER MAY EXPERIENCE DRIVABILITY ISSUES SUCH AS A STALL, LURCH, STUMBLE, HESITATION OR POWER LOSS AFTER AN AUTO STOP/RESTART." NOTES TECHNICIAN MAY FIND THE ABOVE LISTED CODES. CAUSE IS LISTED AS "A SOFTWARE ANOMALY THAT ALLOWS THE 'VERIFY SYNC' STATUS TO NOT RESTART AND REACH FULL 'SYNC' WHEN THE ENGINE RESTARTS. THE ECM THEN REPORTS ACTUAL CAM POSITIONS AS '0' WHILE IT CONTINUES TO COMMAND THE ACTUATORS TO MOVE RESULTING IN ENGINE ROUGHNESS AND/OR DRIVABILITY CONCERNS (AS STATED ABOVE) WITH THE POSSIBILITY OF SETTING MULTIPLE CAM PHASER PERFORMANCE DTCS." INSTRUCTIONS ON THE BULLETIN ARE TO CHECK AND CLEAR CODES AND RETURN VEHICLE TO CUSTOMER. BULLETIN CREATED ON 5/7/2018 WITH 5 UPDATES SINCE. BROUGHT VEHICLE BACK TO DEALER DUE TO CONCERNS OF LACK OF FIX AND SAFETY WHEN RECURS, DEALER UNABLE TO REPLICATE.
Incident: May 2019
Crash: No Fire: No 18,991
May 2019 STEERING,SERVICE BRAKES,ENGINE CAR HAD ABOUT 10000 MILES AND IN TWO SEPARATE OCCASIONS HAS STALLED, STEERING WHEEL HAD STOP WORKING, COULDN'T STEER, CAR TURNS OFF WHEN STOPPED AT TRAFFIC LIGHTS, ALRMS GO OFF AND DEALER JUST SAYS THEY CAN ONLY REPROGRAM THE COMPUTER, NO REPAIRS AVAILABLE. ON A THIRD TIME BRAKING SYSTEM ALARMS WENT OFF AND DEALER HAD TO REPLACE THE BRAKING SYSTEM. VEHICLE HAS ALWAYS FAILED WHILE IN MOTION. DEALER AND MANUFACTURER WILL BE RESPONSIBLE IF SOMEONE GETS HURT BECAUSE THIS CAR DOES NOT FUNCTION AS IT SHOULD.
Incident: May 2019
Crash: No Fire: No 5

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