Complaint volume
508 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
508 consumer-submitted complaints on record for the 2018 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
508 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 4 fire reports, 8 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 195 complaints, with an average reported failure mileage of 44,903 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
508 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | Bought the truck new. Never towed a trailer till well after warranty. Service trailer brake light keeps coming on continuously. Then no trailer lights or trailer brakes. Found 2 blown fuses but now the same thing is happening again. After my research I found tons of information that lots of other people are having the same issues. I have not pulled my RV since because I'm worried about it not having brakes. It's quite large and without them this truck would not be able to stop in case of a quick emergency. | Crash: No Fire: No | Unknown |
| Dec 2021 | ENGINE | Vehicle will not start, starter is bad | Crash: No Fire: No | Unknown |
| Dec 2021 | ENGINE | Driving on highway 70 mph with out prior warning the truck begins to shake, backfire, lunging, loss of power, all the lights on the dash starting going crazy, cars behind me trying to avoid hitting me ,it wouldn't speed up, having a hard time getting it off the road and out of the way of highway traffic before getting rear ended by traffic behind me. The truck only has a little over 60000 miles on it which is just beyond the 60000 mile warranty, The truck lost compression because of a lifter failure in the motor. After this I have no interest in ever buying another Chevy product, If they cant build a motor that will last more than 3 years maybe they should rethink their future in the auto industry. | Crash: No Fire: No | Unknown |
| Dec 2021 | EXTERIOR LIGHTING | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at night, there was an abnormal movement from the passenger side headlight causing a distraction. The contact veered to the side of the road and inspected the vehicle but the failure was unknown. The vehicle was taken to a local dealer who replaced the headlight assembly however the failure persisted. The contact was concerned the failure may cause an accident. The manufacturer was made aware of the failure. The failure mileage was approximately 500. | Crash: No Fire: No | 500 |
| Nov 2021 | SERVICE BRAKES | My 2018 chevy silverado started making weird squeaky/popping sounds it almost sounds like something is rubbing against something else when stepping on the break pedal. When driving at any rate of speed the pedal seems to not make the squeaking noise but when I make a complete stop for example at a traffic light and let go of the break pedal and press again I can hear that noise loud and clear even passengers can hear it, Another example would be going in a drive thru of a restaurant that pretty much break pedal is used every 3 seconds as you pulling forward there the noise becomes constant every time stepping and letting go of the break pedal. My silverado has about 80,000 miles on it | Crash: No Fire: No | Unknown |
| Nov 2021 | ENGINE | radiator crack. and also looks like previous years have the exact problem and have a special coverage done on them, Special Coverage Adjustment 15829 Radiator Leak #PI1513A Bulletin No.: PI1513F | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Started vehicle and engine diagnostic displayed that the anti-lock braking system needs to be service, the power steering system needs to be serviced, parking assist needs to be serviced. This issued occurred one other time and a module needed to be replaced. This is the second time this has occurred in a year. | Crash: No Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM,ENGINE | Twice now GM has recalled the block heater for my truck. The first remedy did not fix the issue and had to be recalled again. This was back in July 2021. It is now the end of November 2021 and nothing more has been done. My truck requires a block heater in order to start in the upcoming cold months. This will make two years in a row I cannot use my truck when the temperatures fall below freezing. It directly affects my livelihood because I need a truck for work. What more can I do to speed this process up? How is it GM can still sell new diesel pickups with working block heaters, but are not required to fix the older diesel pickups? | Crash: No Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | Trailer brake system failure we noticed the sudden drainage of power resulting in death of battery multiple times alert was present after we notice the loss in voltage in battery to battery drainage after research I found that it is usually a short or a bad wiring harness which causes this and could pose a danger considering how I at one point in time have trilled things this could be an issue and a danger to others on the road | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING | Power steering reduced | Crash: No Fire: No | Unknown |
| Nov 2021 | POWER TRAIN,ENGINE | The engine gave out at 60k miles. Only covered buy the extended warranty I bought. the transmission thunks on downshifts. The exhaust adaptive valve started making a terrible noise at 40k miles. I took it to the dealership for them to tell me my extended warranty doesn't cover it and to buy an aftermarket exhaust because it would be too expensive to replace it. I think they quoted me at $1200 | Crash: No Fire: No | Unknown |
| Nov 2021 | AIR BAGS,ENGINE | On Saturday the check engine light came on then Sunday it flashed service restraint system soon dash lights came on clicked and lights stayed on about a memory then went off truck wouldn’t start on Sunday night no lights on dash worked | Crash: No Fire: No | Unknown |
| Nov 2021 | SERVICE BRAKES | It started 400 miles after I bought the truck new and was on vacation with my family, the trailer break system lights started coming on so I detached my travel trailer and took it into a Chevrolet dealership in flagstaff Arizona they couldn’t find out why it was doing it and told me it must be the plug in the trailer it self . So on our trip we were driving threw Zion National Park when my trailer break did not engage down a steep grade and my truck break barley held enough to stop us down the grade , lucky for us the exhaust break gave us just that little bit to help us stop the truck. And now I see people on you tube showing the problem and wonder why GM has not done anything about it , I have paid many time for my truck to be fully serviced and I’m still dealing with this broken piece . | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES | Brake pedal gets hard and you will need to step on the brake hard in order to brake. | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES | Service Brake Assist warning on message center. Brakes go from power to manual | Crash: No Fire: No | Unknown |
| Oct 2021 | TIRES | The contact owns a 2018 Chevrolet Silverado 1500 equipped with Continental Tires, Tire Line: Cross Contact LX20, Tire Size: 275/55/R20, DOT Number: A32AWD402917. The contact stated that while the vehicle was parked, the contact inspected the front driver’s and passenger’s side tires and noticed the threads were coming off in chunks. The dealer was made aware of the failure and informed the contact that there was a recall, but the tires were outside the date of manufacturing for the recall. The manufacturer was made aware of the failure but informed the contact that the tires were beyond the three-year warranty and did not provide any assistance. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On 10/03/21 at approximately 1251 hours, I was driving my 2018 Chevrolet Silverado which is the vehicle with the above mentioned VIN. As I was traveling towards a heavily traveled intersection in my current city, I approached a steady red signal on the traffic light. It should be noted that this particular part of the roadway is a slight decline towards the intersection and traffic control signal. It should also be noted that on this particular day, there were no inclement weather or roadway conditions that would affect the vehicle to deviate from normal maneuvering. As I applied the brakes at a reasonable distance from the stop light, almost all pressure and power towards braking was lost. As a result, I was forced to apply extensive pressure to the brake pedal as the vehicle failed to slow and stop in a timely fashion. After gaining some braking power, the vehicle and brakes began to shake and produce a clunking sound. This was troublesome because had I failed to stop in a timely manner, I or other motorists could have suffered serious injury or death as a result of a crash at a heavily traveled intersection. Prior to this incident, there were no warnings or alerts provided by the vehicle, dealer, or manufacturer about this issue. As the event occurred, an alert flashed on my dashboard that read “Service Brake Assist.” Following the incident, my vehicle was inspected by a certified mechanic. Said mechanic deemed that the problem with the braking was a result of a failure of the brake booster vacuum system. After doing some research, it is apparent that other years, makes, and models of GMC products suffered the same issue with the braking system. Said issues were remediated with a recall by the manufacturer. This defect also caused numerous vehicle crashes with reported injuries. | Crash: No Fire: No | Unknown |
| Sep 2021 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, a bystander informed her that the vehicle was leaking fluid. The contact stated no warning light was illuminated. The contact stated she parked on the side of the road and called her husband for assistance. The contact stated her husband added antifreeze to the vehicle however, the leaking continued. The vehicle was not drivable. The vehicle was towed to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,700. | Crash: No Fire: No Towed | 38,700 |
| Sep 2021 | SERVICE BRAKES | When driving the brake pedal goes soft. In parking lots, areas of low speeds, making u-turns the brake pedal goes all the way to the floor and doesn’t stop. The brakes completely stop working until you release and pump the brakes again quickly before hitting something or someone. | Crash: No Fire: No | Unknown |
| Sep 2021 | SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC) | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 55 MPH and towing a trailer, the stabilitrak warning light illuminated on the instrument panel. The ABS and traction control warning lights were intermittently flashing. Soon after the warning lights appeared, the brakes started to lock up and the contact lost control of the vehicle and veered off to the right side of the roadway. The brake pedal released soon after the failure and the warning lights disappeared. The contact was able to resume normal driving at a low rate of speed with the hazard lights activated. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 12,000. The VIN was not available. | Crash: No Fire: No | 12,000 |
| Sep 2021 | UNKNOWN OR OTHER | 2018 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-496. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A RESONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. | Crash: No Fire: No | Unknown |
| Sep 2021 | TIRES | 3 of the 4 tires on this particular vehicle (ALL 3 HAD SAME DOT#) had APEX SEPARATION @ the bead. 4th tire was removed for having the same DOT as the 3 failing tires. The tire size is LT265/60R20 FALKEN WILDPEAK H/T02 HD. Tires were installed on 12/17/2020 and the incident occured in June 2021 @ 11,500 tire miles. | Crash: No Fire: No | Unknown |
| Aug 2021 | TIRES | The contact owns a 2018 Chevrolet Silverado 1500 used to haul a 2007 Tracker Marine NX18 boat trailer equipped with Trailer King Tires, Tire line: Value ST Radial, Tire Size: 215/75/R14, DOT Number: ADB6HFST1917. The contact stated that while his son was driving at an undisclosed speed, the boat trailer's front passenger’s side tire had a blowout. There were lumps and bulges on various parts of the tire. The contact's son was able to pull over and replace the tire with a spare. The dealer was not made aware of the failure. The manufacturer was made aware of the failure by email. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Aug 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | Truck loses power driving down the road. The service trailer brake system warning comes on the dash. The battery dies because of this also. | Crash: No Fire: No | Unknown |
| Aug 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle was parked and failed to start. The vehicle was towed to the residence. The contact stated he replaced the battery and was able to start the vehicle. The contact stated that the failure reoccurred while the vehicle was parked. The contact stated he was able to jumpstart and restart the vehicle however, as he was exiting the parking lot and making a right turn, the vehicle inadvertently stalled almost causing him to crash into a wall. Several unknown warning lights illuminated. The contact jumpstarted the vehicle however, the failure reoccurred while driving and he veered to the side of the road. Several unknown warning lights were illuminated. The radio, the headlights were engaging and disengaging independently. The vehicle was towed to a tow yard. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The manufacturer was made aware of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 56,500. | Crash: No Fire: No Towed | 56,500 |