Complaint volume
503 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
503 consumer-submitted complaints on record for the 2018 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
503 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 4 fire reports, 8 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 195 complaints, with an average reported failure mileage of 44,903 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
503 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2021 | SERVICE BRAKES | My 2018 chevy silverado started making weird squeaky/popping sounds it almost sounds like something is rubbing against something else when stepping on the break pedal. When driving at any rate of speed the pedal seems to not make the squeaking noise but when I make a complete stop for example at a traffic light and let go of the break pedal and press again I can hear that noise loud and clear even passengers can hear it, Another example would be going in a drive thru of a restaurant that pretty much break pedal is used every 3 seconds as you pulling forward there the noise becomes constant every time stepping and letting go of the break pedal. My silverado has about 80,000 miles on it | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Started vehicle and engine diagnostic displayed that the anti-lock braking system needs to be service, the power steering system needs to be serviced, parking assist needs to be serviced. This issued occurred one other time and a module needed to be replaced. This is the second time this has occurred in a year. | Crash: No Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM,ENGINE | Twice now GM has recalled the block heater for my truck. The first remedy did not fix the issue and had to be recalled again. This was back in July 2021. It is now the end of November 2021 and nothing more has been done. My truck requires a block heater in order to start in the upcoming cold months. This will make two years in a row I cannot use my truck when the temperatures fall below freezing. It directly affects my livelihood because I need a truck for work. What more can I do to speed this process up? How is it GM can still sell new diesel pickups with working block heaters, but are not required to fix the older diesel pickups? | Crash: No Fire: No | Unknown |
| Nov 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | Trailer brake system failure we noticed the sudden drainage of power resulting in death of battery multiple times alert was present after we notice the loss in voltage in battery to battery drainage after research I found that it is usually a short or a bad wiring harness which causes this and could pose a danger considering how I at one point in time have trilled things this could be an issue and a danger to others on the road | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING | Power steering reduced | Crash: No Fire: No | Unknown |
| Nov 2021 | POWER TRAIN,ENGINE | The engine gave out at 60k miles. Only covered buy the extended warranty I bought. the transmission thunks on downshifts. The exhaust adaptive valve started making a terrible noise at 40k miles. I took it to the dealership for them to tell me my extended warranty doesn't cover it and to buy an aftermarket exhaust because it would be too expensive to replace it. I think they quoted me at $1200 | Crash: No Fire: No | Unknown |
| Nov 2021 | SERVICE BRAKES | It started 400 miles after I bought the truck new and was on vacation with my family, the trailer break system lights started coming on so I detached my travel trailer and took it into a Chevrolet dealership in flagstaff Arizona they couldn’t find out why it was doing it and told me it must be the plug in the trailer it self . So on our trip we were driving threw Zion National Park when my trailer break did not engage down a steep grade and my truck break barley held enough to stop us down the grade , lucky for us the exhaust break gave us just that little bit to help us stop the truck. And now I see people on you tube showing the problem and wonder why GM has not done anything about it , I have paid many time for my truck to be fully serviced and I’m still dealing with this broken piece . | Crash: No Fire: No | Unknown |
| Nov 2021 | AIR BAGS,ENGINE | On Saturday the check engine light came on then Sunday it flashed service restraint system soon dash lights came on clicked and lights stayed on about a memory then went off truck wouldn’t start on Sunday night no lights on dash worked | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES | Brake pedal gets hard and you will need to step on the brake hard in order to brake. | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES | Service Brake Assist warning on message center. Brakes go from power to manual | Crash: No Fire: No | Unknown |
| Oct 2021 | TIRES | The contact owns a 2018 Chevrolet Silverado 1500 equipped with Continental Tires, Tire Line: Cross Contact LX20, Tire Size: 275/55/R20, DOT Number: A32AWD402917. The contact stated that while the vehicle was parked, the contact inspected the front driver’s and passenger’s side tires and noticed the threads were coming off in chunks. The dealer was made aware of the failure and informed the contact that there was a recall, but the tires were outside the date of manufacturing for the recall. The manufacturer was made aware of the failure but informed the contact that the tires were beyond the three-year warranty and did not provide any assistance. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On 10/03/21 at approximately 1251 hours, I was driving my 2018 Chevrolet Silverado which is the vehicle with the above mentioned VIN. As I was traveling towards a heavily traveled intersection in my current city, I approached a steady red signal on the traffic light. It should be noted that this particular part of the roadway is a slight decline towards the intersection and traffic control signal. It should also be noted that on this particular day, there were no inclement weather or roadway conditions that would affect the vehicle to deviate from normal maneuvering. As I applied the brakes at a reasonable distance from the stop light, almost all pressure and power towards braking was lost. As a result, I was forced to apply extensive pressure to the brake pedal as the vehicle failed to slow and stop in a timely fashion. After gaining some braking power, the vehicle and brakes began to shake and produce a clunking sound. This was troublesome because had I failed to stop in a timely manner, I or other motorists could have suffered serious injury or death as a result of a crash at a heavily traveled intersection. Prior to this incident, there were no warnings or alerts provided by the vehicle, dealer, or manufacturer about this issue. As the event occurred, an alert flashed on my dashboard that read “Service Brake Assist.” Following the incident, my vehicle was inspected by a certified mechanic. Said mechanic deemed that the problem with the braking was a result of a failure of the brake booster vacuum system. After doing some research, it is apparent that other years, makes, and models of GMC products suffered the same issue with the braking system. Said issues were remediated with a recall by the manufacturer. This defect also caused numerous vehicle crashes with reported injuries. | Crash: No Fire: No | Unknown |
| Sep 2021 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 40 MPH, a bystander informed her that the vehicle was leaking fluid. The contact stated no warning light was illuminated. The contact stated she parked on the side of the road and called her husband for assistance. The contact stated her husband added antifreeze to the vehicle however, the leaking continued. The vehicle was not drivable. The vehicle was towed to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 38,700. | Crash: No Fire: No Towed | 38,700 |
| Sep 2021 | SERVICE BRAKES | When driving the brake pedal goes soft. In parking lots, areas of low speeds, making u-turns the brake pedal goes all the way to the floor and doesn’t stop. The brakes completely stop working until you release and pump the brakes again quickly before hitting something or someone. | Crash: No Fire: No | Unknown |
| Sep 2021 | SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC) | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 55 MPH and towing a trailer, the stabilitrak warning light illuminated on the instrument panel. The ABS and traction control warning lights were intermittently flashing. Soon after the warning lights appeared, the brakes started to lock up and the contact lost control of the vehicle and veered off to the right side of the roadway. The brake pedal released soon after the failure and the warning lights disappeared. The contact was able to resume normal driving at a low rate of speed with the hazard lights activated. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 12,000. The VIN was not available. | Crash: No Fire: No | 12,000 |
| Sep 2021 | TIRES | 3 of the 4 tires on this particular vehicle (ALL 3 HAD SAME DOT#) had APEX SEPARATION @ the bead. 4th tire was removed for having the same DOT as the 3 failing tires. The tire size is LT265/60R20 FALKEN WILDPEAK H/T02 HD. Tires were installed on 12/17/2020 and the incident occured in June 2021 @ 11,500 tire miles. | Crash: No Fire: No | Unknown |
| Sep 2021 | UNKNOWN OR OTHER | 2018 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-496. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A RESONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. | Crash: No Fire: No | Unknown |
| Aug 2021 | TIRES | The contact owns a 2018 Chevrolet Silverado 1500 used to haul a 2007 Tracker Marine NX18 boat trailer equipped with Trailer King Tires, Tire line: Value ST Radial, Tire Size: 215/75/R14, DOT Number: ADB6HFST1917. The contact stated that while his son was driving at an undisclosed speed, the boat trailer's front passenger’s side tire had a blowout. There were lumps and bulges on various parts of the tire. The contact's son was able to pull over and replace the tire with a spare. The dealer was not made aware of the failure. The manufacturer was made aware of the failure by email. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Aug 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | Truck loses power driving down the road. The service trailer brake system warning comes on the dash. The battery dies because of this also. | Crash: No Fire: No | Unknown |
| Aug 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle was parked and failed to start. The vehicle was towed to the residence. The contact stated he replaced the battery and was able to start the vehicle. The contact stated that the failure reoccurred while the vehicle was parked. The contact stated he was able to jumpstart and restart the vehicle however, as he was exiting the parking lot and making a right turn, the vehicle inadvertently stalled almost causing him to crash into a wall. Several unknown warning lights illuminated. The contact jumpstarted the vehicle however, the failure reoccurred while driving and he veered to the side of the road. Several unknown warning lights were illuminated. The radio, the headlights were engaging and disengaging independently. The vehicle was towed to a tow yard. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The manufacturer was made aware of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 56,500. | Crash: No Fire: No Towed | 56,500 |
| Aug 2021 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the service brake assist message was displayed, and the brakes were slow to engage. The vehicle was taken to the dealer and diagnosed that the brake booster pump had failed and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. | Crash: No Fire: No | 60,000 |
| Aug 2021 | POWER TRAIN | I was on highway 65 coming out of Rocklin Ca going back to Yuba City Ca. The Chvey Silverado with out any warning it just lost power and I had to pull over. I am glad I was on the slow lane. If I was on fast lane with a big rig behind me. It would have been bad. After pulling over the Eng Light when on for the first time since I have owned the truck. Not any time before. I thought if a family with children was in the fast lane and this happened it would not be a good out come. I had it towed to my home the chevy dealer was close. On July 18 I had it towed to the dealer I had the truck towed to Wheeler Chevrolet In Yuba City They replace the engine computer and the tranny computer . And to day Aug 1 , 2021 they said they would fix the tranny. I am wondering if they know what they are doing ? This is very disturbing I am very apprehensive about the safety of the truck if this were to happen again !! | Crash: No Fire: No | Unknown |
| Aug 2021 | POWER TRAIN | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 75 mph, the traction control and the transmission overheating warning lights illuminated. The contact was able to park on the side of the road for 30 minutes for the transmission to cool down. The contact stated while driving to his residence, there was an abnormal sound coming from the vehicle. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not informed of the failure. The failure mileage was 24,158. | Crash: No Fire: No | 24,158 |
| Aug 2021 | ELECTRICAL SYSTEM | Hood latch sensor throws an engine fault code. The code says it cant determine if the hood is open or closed. After about 2 weeks the hood latch sensor keeps faulting every 1 second to 4 seconds for an extended period of time. | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | The "check engine" light keeps coming on. | Crash: No Fire: No | Unknown |