Complaint volume
503 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Chevrolet Silverado Complaints
503 consumer-submitted complaints on record for the 2018 Chevrolet Silverado, grouped by component category.
503 Total complaints
10 Crash reports
4 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 4 fire reports, 8 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 195 complaints, with an average reported failure mileage of 44,903 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Chevrolet Silverado complaints?
10 Crash
4 Fire
8 Injury
1 Fatality
15 Towed
6 Medical attention
What are the most common 2018 Chevrolet Silverado complaint categories?
POWER TRAIN 103
ENGINE 45
SERVICE BRAKES 39
UNKNOWN OR OTHER 31
ELECTRICAL SYSTEM 28
SUSPENSION 15
POWER TRAIN,ENGINE 14
STEERING 13
ELECTRICAL SYSTEM,SERVICE BRAKES 12
SERVICE BRAKES, HYDRAULIC 9
503 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2021 | ENGINE | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 55 mph, the vehicle lost motive power with the check engine warning light illuminated. The contact restarted the vehicle. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000. | Crash: No Fire: No | 23,000 |
| Jul 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | The DIC and infotainment both change settings on their own. It will change radio stations or call people on the infotainment and the DIC will change information displayed. The safety issue is it will also flash that the trailer has been disconnected/connected and when it thinks the trailer has been disconnected the trailer brakes will fail to function. It is a known problem with the display issue but I am unaware of any reports on trailer brake function. I have had a few serious conditions on two trailers when the truck does not recognize the trailer being connected and fails to apply the brakes. | Crash: No Fire: No | Unknown |
| Jul 2021 | SERVICE BRAKES | The trailer brake control module stopped working on the interstate while pulling a 37' fifth wheel camper. This defective part caused the truck to not have any electric brakes on the camper. A warning message appeared on the dash. A new trailer brake control module fixed the problem. Since the vehicle was out of warranty (37,878 miles) the part was not covered by the dealer. The dealership where the part was purchased informed me that it was a common problem. This problem occurred while traveling at 65 miles per hour. There was only the truck brakes to stop the camper without the trailer brakes working. This is a serious problem and should be addressed. | Crash: No Fire: No | Unknown |
| Jul 2021 | TIRES | Severe cracking in the sidewalls of all the tires on my 2018 Chevy Silverado Pickup truck, 44,338 miles, all driven in Michigan. No significant tread wear, just deep cracks on the sidewalls.P285/45R22 110 H M=S | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | Radiator started leaking at 40,000 miles. Leaking at a weld where tube connect to side tanks. | Crash: No Fire: No | Unknown |
| Jul 2021 | SEATS | The drivers seat moves while turning. It feels like the seat is sliding when turning then there is a "catch" and a sudden stop in movement. While driving and making a turn the feeling the seat will come unbolted from the floor is a unnerving feeling to say the least | Crash: No Fire: No | Unknown |
| Jul 2021 | STRUCTURE | UNDERCAR BODY EXCESSIVELY RUSTING AND CORRODING | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN | The transmission clunks and slips a lot. | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN | Radiator developed a leak as described in General Motor's Service Bulletin PI1513F dated January, 2019. Safety was put at risk due to having a vehicle which could have a sudden radiator failure and permanently damage the vehicle. The Dealership I had my radiator replaced at would not state if they have had this issue occur often. No warning lamps or messages prior to the radiator losing 1.5 gallons of coolant. My first symptom was the engine overheating. | Crash: No Fire: No | Unknown |
| Jun 2021 | POWER TRAIN | While driving or idling Transmission temp was around and staying at 240. | Crash: No Fire: No | Unknown |
| Jun 2021 | UNKNOWN OR OTHER | Consistent failure with AC condensor for 2014 thru 2019 Chevrolet trucks. So common, should have been fixed or replaced. | Crash: No Fire: No | Unknown |
| May 2021 | POWER TRAIN | While driving highway speed on cruise control the RPM levels start jumping up and down and it feels like your driving over the rumble strips. It only last for a second or two at a time, but it does do it a good amount of times while driving. | Crash: No Fire: No | Unknown |
| May 2021 | ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at various speeds during high weather temperatures, it was discovered that the air conditioning system failed to activate and cool the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with the radiator valve was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,540. | Crash: No Fire: No | 38,540 |
| May 2021 | SEAT BELTS | The rear seat belts do not retract once extended. The emergency locking mechanism locks the belt, but the belt does not retract. Installation of car seats that require seat belts to be locked and retracted until tight is not possible. | Crash: No Fire: No | Unknown |
| May 2021 | STEERING,ELECTRICAL SYSTEM | AT SLOW SPEEDS, SUCH AS WHEN PARKING, THE TRUCKS ELECTRICAL SYSTEM SHUTS DOWN, I LOSE POWER STEERING, DASH LIGHTS, RADIO, AND THEN THE TRUCK RESTARTS ITSELF AND CONTINUES. THIS HAS HAPPENED MULTIPLE TIMES AND CHEVROLET DEALERS DONT W WHAT THE PROBLEM IS. IF NEARLY COLLIDED TWICE DUE TO LACK OF POWER STEERING. | Crash: No Fire: No | 24,084 |
| Apr 2021 | POWER TRAIN | HARD DOWNSHIFT FROM 2ND TO 1ST | Crash: No Fire: No | Unknown |
| Apr 2021 | UNKNOWN OR OTHER | WENT TO TURN INTO PARKING STALL AND EVERYTHING SHUT OFF AND THE DOORS LOCKED. RADIO, LIGHTS, ENGINE EVERYTHING TURNED OFF. NEXT DAY TURNED INTO A DRIVE THRU AND IT FLICKERED AND CAME UP WITH SERVICE STABLI TRAK. I TALKED WITH A PLACE THAT COULD HOOK UP MY TRUCK TO SEE IF ANYTHING WAS WRONG. THEY COULDNT FIND ANYTHING. THEY SAID THEY DROVE THE TRUCK AROUND AND NOTHING HAPPENED. I LEFT AND IT SHUT COMPLETELY DOWN ONCE AND FLICKERED TWICE. IM HOPING THIS IS COVERED UNDER WARRANTY. IM AT 43000 MILES. HELP! | Crash: No Fire: No | 43,000 |
| Apr 2021 | POWER TRAIN | WHEN COMING TO A FULL STOP, THE TRANSMISSION DOWN SHIFT REALLY HARD. IT MAKES THE VEHICLE JERK FORWARD. IT DOESN'T MATTER IF YOU ARE GOING UP HILL/DOWNHILL OR ON A FLAT ROAD. I TOOK IT TO THE DEALER AT 4K MILES FOR THIS REASON AND WAS TOLD IT WAS A KNOWN CHEVY ISSUE BUT THAT THEY HAD NO WAY OF FIXING IT.I TOOK IT BACK A SECOND TIME AT 5K AND WAS TOLD THE JERKINESS AND POOP THE TRANSMISSION DOES IS A GM DEFECT DESIGN BUT THAT THEY HAD NO WAY OF FIXING. DEALER SAID OTHER OWNERS HAVE INSTALLED A 3RD PARTY SINGLE PIECE DRIVE SHAFT WITH ANGLE SPACERS BUT THAT WAS NOT COVERED BY GM WARRANTY. DEALER ESSENTIALLY WANTED ME TO FIX THE HARSH SHIFTING AND CLUNKINESS BY GOING WITH AN AFTER MARKET PARTS PROVIDER. A WORK AROUND THAT HAS SEEM TO MAKE THE ISSUE MORE BEARABLE IS PUTTING THE TRUCK IN 'TOW MODE' IT SMOOTHS THE RIDE OUT BUT IT TENDS TO MAKE THE TRANSMISSION RUN ABOUT 20'40 DEGREES HOTTER | Crash: No Fire: No | 5 |
| Apr 2021 | UNKNOWN OR OTHER | RADIATOR LEAKING FOR NO APPARENT REASON. TRUCK HAS ONLY 54K MILES AND IS IN EXCELLENT CONDITION SERVICED ACCORDING TO SCHEDULE BY CHEVROLET DEALERSHIPS. | Crash: No Fire: No | Unknown |
| Mar 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER | WHILE WAITING TO ORDER A MORNING COFFEE AT A LOCAL COFFEE SHOP DRIVE THRU (STATIONARY), THE REAR DEFROST/DEFOGGER CAUSED ONE OF THE GLASS PANELS OF THE REAR WINDSHIELD/BACK GLASS TO SHATTER/EXPLODE. THERE WAS ALSO SMOKE & AN UNMISTAKABLE ELECTRICAL BURNING SMELL PRESENT AT THAT TIME. PLEASE REFER TO GM CANADA RECALL N192220470, AS I BELIEVE THIS SHOULD BECOME A SAFETY RECALL IN THE UNITED STATES OF AMERICA AS WELL. | Crash: No Fire: No | 37,500 |
| Mar 2021 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A WARNING LIGHT INDICATING THAT THE TRANSMISSION WAS OVERHEATING ILLUMINATED. THE CONTACT PULLED OVER AND TURNED-OFF AND RESTARTED THE VEHICLE AND CONTINUED DRIVING. THE WARNING LIGHT DISAPPEARED. THE CONTACT TOOK THE VEHICLE TO PENDARVIS CHEVROLET COMPANY, INC. (650 AUGUSTA RD, EDGEFIELD, SC 29824, (803) 639-8117) WHO FLUSHED THE TRANSMISSION AND REMOVED THE THERMOSTAT AND PLUGGED ONE LINE DIRECTLY TO THE TRANSMISSION. THE FAILURE RECURRED AND THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHO THEN REPAIRED THE TORQUE CONVERTER. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD ATTACH A LOAD TO THE VEHICLE AND THE VEHICLE WAS RETURNED TO THE DEALER A THIRD TIME HOWEVER, THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. | Crash: No Fire: No | 59,000 |
| Mar 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | WHEN THE VEHICLE WAS STARTED, A LOUD SQUEALING SOUND WAS HEARD COMING FROM THE VICINITY OF THE FRONT OF THE ENGINE. WHILE UNDER THE OEM BUMPER TO BUMPER WARRANTED PERIOD, CHEVROLET DEALER NUMBER ONE WAS NOT ABLE TO DETERMINE THE PROBLEM OR REPAIR IT. FURTHERMORE, THE PROBLEM WAS NOT REPORTED IN THE VEHICLE HISTORY AS REPORTED. A SHORT PERIOD LATER, CHEVROLET DEALER NUMBER TWO WAS ABLE TO LOCATE THE PROBLEM AND REPAIR IT AT MY PERSONAL EXPENSE AS THE WARRANTED EXPIRED ON TIME AS OPPOSED TO MILEAGE. I LEARNED THAT THE SAME PROBLEM WAS A PART OF A PREVIOUS RECALL WHICH DEALT WITH FAILURE OF THE BRAKE ASSIST PUMP. GM RECTIFIED THE RECALL BY CHANGING THE COMPUTER SOFTWARE TO OVERDRIVE THE PUMP BEYOND IT'S ORIGINAL DESIGN SPEED. THIS PROVIDED AN INCREASE IN PRESSURE WHICH TEMPORARILY CORRECTED THE FAILURE. THE CORRECTIVE ACTION ADDED MORE STRESS TO THE ORIGINAL DESIGN OF THE PUMP AND NOW THE PUMP IS MECHANICALLY FAILING AS A RESULT. THIS FAILURE COULD POTENTIALLY CAUSE AN IMMEDIATE UNEXPECTED BRAKE FAILURE POTENTIALLY RESULTING IN FRONTAL COLLISION AND LOSS OF LIFE!. THE DEALERS HAVE NOT PROVIDED COPIES OF SERVICE ORDERS OR REPLACED PARTS. I ONLY HAVE RENTAL AGREEMENTS TO SUBSTANTIATE THAT SOMETHING WAS DONE TO THE VEHICLE. GM'S CUSTOMER CARE IS INVESTIGATING THE UNPRECEDENTED BEHAVIOR OF THE FRANCHISED DEALERS WITH NO REPLY TO ME AT THIS TIME. | Crash: No Fire: No | 18,000 |
| Mar 2021 | POWER TRAIN | FAILED TO SHIFT GEARS. JERKING AND SHAKING. BUNNING SMELL. FAILED TO MOVE IN DRIVE OR REVERSE. CHECK ENGINE LIGHT EVENTUALLY CAME ON. STILL HAS TRANSMISSION FLUID. | Crash: No Fire: No | 115,000 |
| Feb 2021 | STEERING,SERVICE BRAKES,ENGINE | REDUCED POWER STEERING ASSIST ENGINE STALL IPC / RADIO / HVAC GOES BLANK VARIOUS DTC. HAD MY HEAD LIGHTS FLICKERING, HAD STABILITRAK ERRORS, POWER STEERING ERRORS, AND THE WORST OF ALL, THE STEERING WHEEL JERKING OUT OF MY HANDS. ISNT MY VIDEO BUT SIMILAR WHEN I WAS DRIVING ABOUT 5MPH [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | 47,000 |
| Feb 2021 | POWER TRAIN,STRUCTURE,SERVICE BRAKES | TRANSMISSION LOCKED UP AND FAILED. ACTED LIKE IT BOUND UP. THIS HAPPENED DURING A NORMAL SHIFT SEQUENCE, ACTED TIGHT THEN ENGINE JUST KEPT OVER REVVING. HAPPENED ABOUT 3-4 MONTHS AGO. DEALER FIXED FOR FREE. SAID IT WAS COMMON. THIS HAPPENED RIGHT AT 60K MILES. SAID IF IT HAPPENS AGAIN THEY WILL NOT WARRANTY IT AS THERE IS NO FIX FOR THIS PROBLEM. SUGGESTED I BUY ANOTHER NEW TRUCK. NEXT PROBLEM IS MY RIGHT FRONT CALIPER HAS FAILED TWICE AND NEEDED COMPLETE REPLACEMENT. IT IS NOW FAILING FOR THE THIRD TIME. THIS IS SERIOUSLY UNSAFE AND CRAZY. I HAVE ONLY ABOUT 73K MILES ON THIS TRUCK. THIRD THING IS MY CHROME TRIM ON MY DOOR HANDLES HAS REPEATEDLY FAILED. I WAS TOLD BY MY DEALER THIS IS NORMAL AND IT IS NOT FIXABLE UNLESS I PAY THEM. IT IS NOT NORMAL WEAR AND TEAR. THE TRUCK IS BABIED AND KEPT IN PERFECT CONDITION. | Crash: No Fire: No | Unknown |