Recall record
No official recalls are listed for this model year in our current data. That lowers one type of homework, but it does not replace a VIN lookup or a mechanical inspection.
Vehicle report
2020 Mazda CX-5
Recalls, consumer complaints, safety ratings, fuel cost estimate, and next steps from official public data sources.
0 Total recalls
None Latest recall date
105 Complaint reports
$1,819 Estimated fuel cost
Buyer interpretation
What this record means before you buy
The useful question is not just whether this page has records. It is what those records should make you verify before money changes hands.
Owner complaint pattern
Owner complaints most often mention unknown or other, electrical system, engine. Scan those categories before the test drive so you know what symptoms, warning lights, or service history to ask about.
Service bulletin signal
446 manufacturer communications are listed. These are not recalls, but they can reveal repair instructions, warranty extensions, software notices, or known service patterns.
Ownership-cost check
The fuel-cost estimate is based on a representative EPA match, not every trim. Confirm the actual engine, drivetrain, and tire setup before comparing this listing with another year or model.
Questions to ask the seller
- Can you show the current VIN recall status for this 2020 Mazda CX-5?
- Can you confirm there are no open campaigns on the exact VIN?
- Have you noticed any issues related to unknown or other, electrical system, engine?
- Can I review recent maintenance records before the test drive?
Used-car checklist
Thinking of buying this vehicle?
Use our buyer checklist to know what to inspect, ask, and verify before the test drive.
2020 Mazda CX-5 Regular Gasoline
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Safety ratings
Official safety ratings were found for 2 tested variants of the 2020 Mazda CX-5.
Safety ratings can vary by tested body style, trim, drivetrain,
or variant. Do not assume every trim has the same rating unless
the official record says so.
| Variant | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Mazda CX-5 SUV FWD Default | 5/5 stars | 5/5 stars | 5/5 stars | 4/5 stars |
| 2020 Mazda CX-5 SUV AWD | 5/5 stars | 5/5 stars | 5/5 stars | 4/5 stars |
How many recalls does the 2020 Mazda CX-5 have?
Verify with official VIN lookupNo official recalls on record for this vehicle and model year.
Recall data is based on official records. This page is not an official VIN
recall check. Always confirm open recalls with an official VIN lookup, the
manufacturer, or an authorized dealer.
Completion reports are campaign-level, delayed, and not VIN-specific.
Are there manufacturer notices for the 2020 Mazda CX-5?
Official records show 446 manufacturer communications on record for the 2020 Mazda CX-5.
28 warranty 0 service campaigns 0 software/OTA
Manufacturer communications are not recalls. They can include
service bulletins, repair instructions, warranty extensions,
software updates, service campaigns, and other notices.
| Date | Type | Component | Summary | ID / document |
|---|---|---|---|---|
| Jun 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open. | 11034447 |
| Jun 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. REPAIR PROCEDURE 1. Perform appropriate repair to vehicle. If needed, use the Battery Diagnostics of the DCA-8000 to test the charging and starting systems by following the on-screen instructions for entering the appropriate information. Refer to the Mazda DCA-8000 Instruction Manual for more information. | 11034439 |
| May 2026 | Service Bulletin/Repair Instructions | POWER TRAIN | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed. REPAIR PROCEDURE If the tensioner is found to be "No Good" after completing the Drive Belt Auto Tensioner Inspection, replace it with a modified part according to the instructions on MGSS online: | 11032003 |
| Apr 2026 | Service Bulletin/Repair Instructions | STRUCTURE:BODY | DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the Bpillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact information is not available, refer to the Dealer & Field Contact Directory. | 11032104 |
| Apr 2026 | Service Bulletin/Repair Instructions | POWER TRAIN | This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.). | 11032103 |
| Apr 2026 | Service Bulletin/Repair Instructions | ENGINE | This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage. Clean the intake manifold internally to remove any debris from old engine before installing the new replacement engine assembly. If the intake manifold cannot be properly cleaned internally, replace it. | 11032101 |
| Apr 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps): CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery’s Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda DCA-8000, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries. TEST PROCEDURE 1. Connect the charger clamps to the appropriate battery posts. | 11032102 |
| Apr 2026 | Service Bulletin/Repair Instructions | FUEL/PROPULSION SYSTEM | This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. | 11032019 |
| Apr 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly painted fender stay (2) may be causing a poor front harness (1) ground connection. The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. NOTE: DO NOT paint ground point (3) attachment bolt (4) is seated. NEWLY INSTALLED FRONT FENDER STAY NOTE: CAUTION: If the bolt (4) contact area (3) is painted when the front fender stay (2) is newly replaced, it could cause a malfunction in the PCM. Before painting a newly replaced part, protect the bolt (4) contact area (3) with masking tape (5) as shown in the figure. | 11032100 |
| Mar 2026 | Service Bulletin/Repair Instructions | ENGINE | This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not. A mechanical seal (A) is used for the water pump. This mechanical seal can seal coolant (B) by sliding a mating ring (C) against a seal ring (D). When the sliding surface temperature of the mechanical seal is more than 248 °F (120 °C) while driving, a small amount of steam (E) is leaked and bleeds through the bleeding hole (F). After drying, the steam leaves a green coolant deposit near the water pump bleed hole (F). This is a normal condition and does not require water pump replacement. The water pump should only be replaced if there is an accumulation of crystallized coolant near the bleed hole. When you encounter a water pump with coolant seepage marks, decide to replace it or not based on the following criteria using sample photos. NOTE: During the initial period of use*, the sliding surfaces of the seals may not yet be fully settled, which can temporarily increase the amount of leakage. Continued use will allow the surfaces to settle, reducing the leakage. Replacing parts that are already settled with new ones will increase the leakage again until the new parts become conditioned. Therefore, replacement should be avoided in this initial period of use. *As a guideline, this applies to vehicles with less than 1,860 miles (3000 km) of mileage. | 11030636 |
What are the most common 2020 Mazda CX-5 complaints?
UNKNOWN OR OTHER 14
ELECTRICAL SYSTEM 12
ENGINE 10
POWER TRAIN 7
SERVICE BRAKES 6
STRUCTURE 5
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 4
FORWARD COLLISION AVOIDANCE 4
AIR BAGS 3
VISIBILITY/WIPER 3
105 total complaints on record
How much does the 2020 Mazda CX-5 cost in fuel?
Estimated annual cost $1,819 $152/month at 12,000 miles/year
Effective efficiency 27.4 MPG
Energy used 438 gal/yr
Price assumption $4.15 $/gal
Assumptions: 25 city / 31 highway / 28 combined MPG · Regular Gasoline · efficiency ratings from official public data when available · fuel price default: official public data (U.S. average, Jul 18, 2026)
322 g/mi CO2Fuel score 6/10Smog 7/10