Recall record
No official recalls are listed for this model year in our current data. That lowers one type of homework, but it does not replace a VIN lookup or a mechanical inspection.
Vehicle report
2023 Mazda CX-5
Recalls, consumer complaints, safety ratings, fuel cost estimate, and next steps from official public data sources.
0 Total recalls
None Latest recall date
59 Complaint reports
$1,888 Estimated fuel cost
Buyer interpretation
What this record means before you buy
The useful question is not just whether this page has records. It is what those records should make you verify before money changes hands.
Owner complaint pattern
Owner complaints most often mention exterior lighting, unknown or other, engine. Scan those categories before the test drive so you know what symptoms, warning lights, or service history to ask about.
Service bulletin signal
431 manufacturer communications are listed. These are not recalls, but they can reveal repair instructions, warranty extensions, software notices, or known service patterns.
Ownership-cost check
The fuel-cost estimate is based on a representative EPA match, not every trim. Confirm the actual engine, drivetrain, and tire setup before comparing this listing with another year or model.
Questions to ask the seller
- Can you show the current VIN recall status for this 2023 Mazda CX-5?
- Can you confirm there are no open campaigns on the exact VIN?
- Have you noticed any issues related to exterior lighting, unknown or other, engine?
- Can I review recent maintenance records before the test drive?
Used-car checklist
Thinking of buying this vehicle?
Use our buyer checklist to know what to inspect, ask, and verify before the test drive.
2023 Mazda CX-5 Regular Gasoline
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Safety ratings
Official safety ratings were found for 1 tested variant of the 2023 Mazda CX-5.
Safety ratings can vary by tested body style, trim, drivetrain,
or variant. Do not assume every trim has the same rating unless
the official record says so.
How many recalls does the 2023 Mazda CX-5 have?
Verify with official VIN lookupNo official recalls on record for this vehicle and model year.
Recall data is based on official records. This page is not an official VIN
recall check. Always confirm open recalls with an official VIN lookup, the
manufacturer, or an authorized dealer.
Completion reports are campaign-level, delayed, and not VIN-specific.
Are there manufacturer notices for the 2023 Mazda CX-5?
Official records show 431 manufacturer communications on record for the 2023 Mazda CX-5.
14 warranty 0 service campaigns 0 software/OTA
Manufacturer communications are not recalls. They can include
service bulletins, repair instructions, warranty extensions,
software updates, service campaigns, and other notices.
| Date | Type | Component | Summary | ID / document |
|---|---|---|---|---|
| Jul 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio Opening the TCU Communication Line WI-FI How-To Conditions for Remote Engine Start Will Not Function WI-FI Trial Period Conditions for Remote Engine Start Function Will turn engine OFF Interacting With The App TCU Communication Line Status Service Issues Educational Videos Troubleshooting Resources MyMazda App Error Codes Customer Opt-Out | 11034448 |
| Jul 2026 | Service Bulletin/Repair Instructions | UNKNOWN OR OTHER | COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law §399CCCCC (Connected Vehicle Service; Domestic Violence Victims). This regulation is intended to protect victims of domestic violence by allowing them to request the termination of third-party access (including access by an alleged abuser) to connected vehicle services, such as vehicle location tracking and remote control functions. To support this requirement, this Service Information enables confirmation of whether a vehicle is subject to connected vehicle services by referring to the SUBJECT VIN & PRODUCTION DATE RANGE, and provides guidance on the procedure to terminate such services when a customer requests the removal of third-party access for an applicable vehicle. Effective July 1, 2026, if a customer requests action under this regulation, a CMU/CDC software update must be performed to enable appropriate control of connected vehicle service access. If no request is made by the customer, the CMU/CDC software update is not required. REPAIR PROCEDURE 1. Confirm that the customer has requested deactivation of connected services in accordance with New York State General Business Law related action. 2. Perform the CMU/CDC software update according to the procedures outlined in the appropriate TSB shown in the table below: | 11034292 |
| Jun 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 16-001/26 01/08/26 DESCRIPTION The release notes outlined below provide an overview of bug fixes, feature improvements, and updates included in the latest software release. The latest version of software contains all the updates of the previous versions. NOTE: If current version is not 7230C1A-NA01_***** or 7230C2A-NA01_*****, this TSB is not applicable. Version 7230C1A-NA01_10022 enables termination of connected services at customer request: Termination of Connected Services by customers at their initiative has been enabled. Accordingly, the following items have been updated. Add a "Data Communication Information" item under Settings > System Settings>Online Connectivity. ○ Updated the text displayed on the confirmation screen for disabling Connected Services. ○ • The list on the center display may appear distorted, giving a double image. • The system may reboot when the ignition is turned on. However, the camera images on the center display are not affected, and the back camera is usable. • The voice recognition function does not start. • Apple CarPlay® may fail to connect while driving on the highway. REPAIR PROCEDURE 1. Verify the customer concern. 2. Update MAZDA CONNECT with software version 7230C1A-NA01_10022/7230C2A-NA01_10014 or later with a USB memory stick using the 7TH GEN MAZDA CONNECT Update Instructions. | 11034279 |
| Jun 2026 | Service Bulletin/Repair Instructions | ENGINE | This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open. | 11034447 |
| Jun 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. REPAIR PROCEDURE 1. Perform appropriate repair to vehicle. If needed, use the Battery Diagnostics of the DCA-8000 to test the charging and starting systems by following the on-screen instructions for entering the appropriate information. Refer to the Mazda DCA-8000 Instruction Manual for more information. | 11034439 |
| Jun 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Index MAZDA CONNECT 2 Center Display Status Icon MAZDA CONNECT 3 Center Display Status Icon Remote Engine Start Will Not Function Remote Engine Start Function Will turn engine OFF Customer Subscription Status TCU Communication Line Status | 11034845 |
| Jun 2026 | Service Bulletin/Repair Instructions | UNKNOWN OR OTHER | This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: Document the vehicle's current MAZDA CONNECT CMU software version. • 2019-2022 Models - Go to TSB 16-003/23 and confirm the CMU Serial Number is not within the affected range. • Document customer device Brand/Model/Model Number/software version on the repair order. • Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS -> Infotainment -> MAZDA CONNECT Updates ○ • If possible, complete the Microsoft Forms Questionnaire. Go to MGSS -> Infotainment -> MAZDA CONNECT Questionnaire. | 11034443 |
| Jun 2026 | Service Bulletin/Repair Instructions | UNKNOWN OR OTHER | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. Index System Outline • MYMAZDA App Connected Vehicle (CV) Error Codes • Vehicle Confirmation Instructions • Troubleshooting Instructions • Resources | 11034444 |
| Jun 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure. REPAIR PROCEDURE HIGH VOLTAGE BATTERY MAINTENANCE Verify the State-of-charge (SOC) in the instrument cluster. MX-30 EV: If the SOC is lower than 26%, charge it to 50% (either by normal charging or quick charging). CX-90/CX-70 PHEV: If the SOC is lower than 1%, charge it to 10% (either by normal charging, quick charging or engine running). | 11033446 |
| May 2026 | Service Bulletin/Repair Instructions | UNKNOWN OR OTHER | This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: DO NOT swap TCU with another vehicle as the TCU is VIN locked after activation. A TCU swap with another vehicle will disable Connected Services on both vehicles. • If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs. • If the Telematics Control Unit (TCU) replacement is necessary, check "Vehicle Communication Line Status Reference" status detail first. The TCU can only be replaced under the following "Status Detail" conditions: Open Completed (OK) ○ Closed Completed (OK) ○ ○ If the TCU is replaced under the following "Status Detail" conditions, the customer may not be able to enroll into the replacement TCU. Processing (NG) ○ Request Failed (NG) ○ Open Failed (NG) ○ Flag Setting Failed TCU Activation 1. Install the new TCU. | 11033447 |
What are the most common 2023 Mazda CX-5 complaints?
EXTERIOR LIGHTING 8
UNKNOWN OR OTHER 8
ENGINE 5
ELECTRICAL SYSTEM,ENGINE 2
LANE DEPARTURE 2
SERVICE BRAKES 2
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 2
STEERING 2
VISIBILITY 2
VISIBILITY/WIPER 2
59 total complaints on record
How much does the 2023 Mazda CX-5 cost in fuel?
Estimated annual cost $1,888 $157/month at 12,000 miles/year
Effective efficiency 26.4 MPG
Energy used 455 gal/yr
Price assumption $4.15 $/gal
Assumptions: 24 city / 30 highway / 26 combined MPG · Regular Gasoline · efficiency ratings from official public data when available · fuel price default: official public data (U.S. average, Jul 18, 2026)
337 g/mi CO2Fuel score 5/10Smog 7/10