Complaint volume
258 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Toyota Sienna Complaints
258 consumer-submitted complaints on record for the 2025 Toyota Sienna, grouped by component category.
258 Total complaints
2 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seats, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 2 crash reports, 0 fire reports, 2 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 10,880 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seats, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Toyota Sienna?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Toyota Sienna
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Toyota Sienna complaints?
2 Crash
0 Fire
2 Injury
1 Fatality
1 Towed
2 Medical attention
What are the most common 2025 Toyota Sienna complaint categories?
SEATS 188
UNKNOWN OR OTHER 15
VISIBILITY 9
STRUCTURE 8
VISIBILITY/WIPER 7
SEATS,UNKNOWN OR OTHER 6
STRUCTURE,SEATS,UNKNOWN OR OTHER 4
STRUCTURE,SEATS 3
SEAT BELTS 2
SEATS,BACK OVER PREVENTION 2
258 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2026 | SEATS | My children were at risk riding in an improperly welded second row. The dealer issued a recall and my vehicle has been out of service since | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | The contact owns a 2025 Toyota Sienna Hybrid. The contact had received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact had been calling a local dealer and the manufacturer, and was advised that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | My 2025 Toyota Sienna (VIN: [XXX] ) is subject to Safety Recall 25TA12 involving defective welds and second-row seat anchor systems. This defect directly affects child restraint anchoring and crash safety. I have four children and require three car seats. Due to this unresolved defect, my children cannot safely ride in this vehicle. Toyota has had approximately five months and still has no available repair remedy. The vehicle has been sitting unused in my yard while I continue making payments. Toyota provided a rental, confirming the severity of the safety concern, but no permanent repair exists. This prolonged delay in correcting a child safety defect places my family at unreasonable risk and raises serious safety and compliance concerns. I request regulatory review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | Seats are improperly welded (the middle row where our children / car seats ride) and it is unsafe to have passengers in those seats. The recall was put out by Toyota in October 2025 and there is no remedy. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6/2025. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA." | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | Hi, we purchased the Toyota Sienna in February 2025 for our family of 7. We received the notification in the app in October 2025 that there was a recall on the 2nd row seat welding. We freaked out since our kids use that row just about everyday. When we contacted Toyota, they hadn't even heard of the recall and we were the first to notify them. They said they would follow up but they didn't. We have asked them every time we brought the van in for service since the hatch was also faulty which they had to fix, we were at the dealership often. They said they would reach out when a remedy was determined. It is now February 2026, a year after our purchase date and we are very hesitant and weary of what to do. We again called and spoke to a Toyota rep and they told us to put the kids in the 3rd row. I am not sure how we can fit 5 bodies in the 3rd row when there are only 3 seats with seatbelts. Again, we told them we have 5 kids. We purchased this car for the family to take trips and to be together. We have two big trips coming up this spring and summer where the 2nd row will be utilized. We are unsure of how to proceed since the van was not cheap but it was a necessary purchase for our family of 7. We really don't want to learn this the hard way and do not want to put our children at risk but what other choice do we have when this is the only way we can all travel together. Toyota should have a remedy by now. Are they waiting for a death to occur? How many children will need to be injured for this recall to be taken seriously? Please advise. I love my children and their safety is our upmost concern. We keep the car use to local driving and avoid highway use. Again, this is not what we purchased this vehicle for. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats): however, the part for the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | STRUCTURE | vehicle has had an active recall since october of 2025. I was told by the dealership the recall made it unsafe to have people occupy the passenger seat as was confirmed by Toyota. I then asked to get a loaner car until the recall was remedied. That was denied. I am now asking for the lease to be terminated early due to me making payments on a vehicle that doesnt allow my children to be safe. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | I am told not to drive the vehicle while putting anyone in the second row (it is a mini van and I have young kids). Still no fix available for almost 6 months - Paying interest on a vehicle I cannot safely drive is wrong. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | Toyota issued a recall due to suspected second row seat welds failing in a crash on October 7, 2025, with Safety Recall Notice mailed beginning of December 2025, and has not offered a remedy. The suggestion of not having anyone sit in the second row for over four months now is absurd and warrants investigation. We purchased the van with needing the space to occupy 5+ passengers and are not able to have all passengers sit in the third row. Using third row is inconvenient for car seats and parents in their mid [XXX] . This is complete negligence by Toyota. Keeping the van on a dealer lot for months on end will be bad for batteries, brakes and rotors. With no timeline for a remedy and by doing a welding repair it may cause future issues with the van from rust prevention, electronics and etc. We noticed unusual vibrations from 2nd row seats both with car seats in place and with just grocery bags within the 1st week of driving the van back in July 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA. Thank you. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | The second row seat rails have been improperly welded, and we have been told not to use the second row. The recall was issued in October 2025. There is no fix scheduled. We have a baby and a young child. This car is unsafe for them. | Crash: No Fire: No | Unknown |
| Feb 2026 | STRUCTURE,SEATS,UNKNOWN OR OTHER | We purchased a 2025 Toyota Sienna Woodland Edition in July 2025. On October 7, 2025 we were notified that vehicle is subject to a safety recall [NHSTA Recall No. 25V-668, Toyota Recall No. 25TA12 (Interim Notice 25TB12)] due to improperly welded seat rails. The recall states: "The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. All known owners of the subject vehicles will be notified to return their vehicles to a Toyota dealer. For all involved vehicles, the dealer will replace the second-row seat rails with rails that have proper welding, free of charge. For all involved vehicles, Toyota will notify customers by early December 2025." Following the recall notice, we returned our Toyota Sienna to the dealer due to the safety risk of putting our children (or any passenger) in the second row seats and we are currently driving a rental car. Toyota has not yet indicated a solution for this recall and has not provided a remedy as originally stated by December 2026. Given that it is now February 20, 2026 and our vehicle has been out of service for it's intended purpose for over 120 days without a remedy, we would like to officially log a complaint with the NHSTA. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | Toyota said fix would be by Dec 2025. No fix yet, they have not given any other communication and in the recall letter said not to use the second row. Paying for a car where I can’t use the second row seats and they need to fix this now and stop delaying this costly repair to them. They continue to make new cars even though all 55K of us in the recall are waiting for them to help us. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS,UNKNOWN OR OTHER | We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this till this day 2/20/2026 and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | There is a safety recall on my car (second row seats not welded correctly) that has not been fixed in a timely fashion, resulting in me not being able to use my car for over four months. There is no information from the manufacturer regarding when a fix will be available. This recall puts my children who sit in the second row seats at danger and I am thus unable to use my car. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. The seat always shook but we assumed it was the carseats shaking, but, upon removing them to take the car to the dealer, we were still hearing the shaking even without the carseats. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS,UNKNOWN OR OTHER | We purchased a brand-new Toyota Sienna Hybrid in April 2025 and were informed in October 2025 that there was a safety recall on the vehicle involving the rear seats and that we cannot drive the van with our kids in the back seat. This rendered the van unusable for us. We have been told on several occasions that that there currently is no remedy for this safety issue. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |