Complaint volume
258 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Toyota Sienna Complaints
258 consumer-submitted complaints on record for the 2025 Toyota Sienna, grouped by component category.
258 Total complaints
2 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seats, unknown or other, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 2 crash reports, 0 fire reports, 2 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 10,880 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seats, unknown or other, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Toyota Sienna?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Toyota Sienna
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Toyota Sienna complaints?
2 Crash
0 Fire
2 Injury
1 Fatality
1 Towed
2 Medical attention
What are the most common 2025 Toyota Sienna complaint categories?
SEATS 188
UNKNOWN OR OTHER 15
VISIBILITY 9
STRUCTURE 8
VISIBILITY/WIPER 7
SEATS,UNKNOWN OR OTHER 6
STRUCTURE,SEATS,UNKNOWN OR OTHER 4
STRUCTURE,SEATS 3
SEAT BELTS 2
SEATS,BACK OVER PREVENTION 2
258 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | SEATS,VISIBILITY | The drivers mirror shakes every bump you hit so everything looks blury going above 30mph. This is a huge safety concern as you can't see cars clearly in the mirror. One of the second row seats also shakes considerably. I have brought it to the dealer multiple times and they will not fix it. | Crash: No Fire: No | Unknown |
| Mar 2025 | VISIBILITY/WIPER | With the TV pulled down, there is absolutely no visibility though the rear view mirror even when adjusting the seat and mirror. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | Driving roughly 60 mph on empty road with no cars in front. Sunroof was closed, and exploded with great force and 80% of the glass flew off. No objects impacted the sunroof prior to the sunroof exploding. | Crash: No Fire: No | Unknown |
| Feb 2025 | VISIBILITY | Driver side mirror visibly rattles when driving, but even worse when on highway. Safety concern is that visibility is blurred when driving. Vehicle is available for further inspection. Safety is put at risk since visibility becomes blurred when trying to change lanes. Yes concern has been reproduced, however I was told Toyota won't declare a warranty issue because other Sienna's and models of Toyotas have similar issue. Component has not been inspected by Toyota. However research I have done shows that Toyota is not acknowledging as a safety concern. No warnings. I purchased the 2025 Sienna Van February 8, 2025. I noticed almost immediately when I left the dealership, and turned back around for the dealership to inspect. | Crash: No Fire: No | Unknown |
| Jan 2025 | LATCHES/LOCKS/LINKAGES | Drivers and passengers front doors make the sound as if they unlock and lock. The manual lock lever will flip as well however the doors will not unlock. This happens randomly both while trying to exit the vehicle and enter. When locked inside you have to crawl over the console to get to a door that functions . This is a major concern if you are in an accident and cannot exit the vehicle. Dealer look at my vehicle but could not duplicate it. I have a video of this when it happens | Crash: No Fire: No | Unknown |
| Jan 2025 | VISIBILITY | Wobbling vibration on exterior mirror, driver side. It looks like incoming vehicles shake sideways. This happens on any bumpy road and it is easier to observe at highway speeds. Purchased on [XXX] Vehicle is available for inspection. The distorted image resulting from mirror wobbling affects driver's awareness of surroundings, visibility gets worse at nights/rain due to blurred lights. This can lead to an accident. My intuition when I first noticed was going to be a cold break but I realized that it was the mirror wobbling causing it. The car coming behind was far enough and I was able to react. Summary of actions and requests to Toyota: Two dealerships in central Texas have confirmed the issue but case was dismissed. Details below. 1. Dealership 1: Issue acknowledged by shop foreman , mirror changed but this did not fix the issue. Opened case with Toyota Brans Engagement and requested to work with a different dealership. This is the dealership where the car was purchased. Report wrongly stating rattled noise they weren't willing to correct it and pushed me to sign. 2. Dealership 2: Issue acknowledged again. Since mirror change did not fix issue shop foreman opened Dealer Product Request. 3. Current status: On 1/3/25 Toyota Brand Engagement advocate called to say that even though the shop foreman at the 1st and 2nd dealerships acknowledged the problem, the resolution was that it was a "normal" condition for the car. Case Reference #[XXX]. No warnings related to the problem. First occurrence: Day one, driving back from the dealership. Conditions were probably not met during test drive (you need to pay attention, more on that in the body of the post). Confirmation on day 2 on another drive, all with less 2 digit mileage, perhaps low 100s. Posting my case online has gotten 4 people reporting the same issue with cars since 2021 in multiple trims. Similar issue on RAV4 reported on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | SEATS | Headed seat barely warm | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | The sliding doors will shut off after 60+ minutes of being left open. In order to close them afterwards, you must fight with the power closing mechanism which makes it incredibly slow to close. This is dangerous if someone is threatening you and you need to get in your car and close the door. Or if a swarm of bees is coming at you. It takes about 30 seconds to close the door when this happens. Toyota claims this is to save power but this makes no sense as an excuse as the rear. Liftgate can stay open indefinitely without problem. | Crash: No Fire: No | Unknown |