Complaint volume
156 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
156 consumer-submitted complaints on record for the 2025 Nissan Rogue, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
156 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are unknown or other, visibility/wiper, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 5 crash reports, 1 fire report, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 16 complaints, with an average reported failure mileage of 12,877 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
156 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | VISIBILITY | The contact owns a 2025 Nissan Rogue. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. A local glass specialist arrived at the residence to inspect the vehicle. The vehicle was not officially diagnosed or repaired. The rear window was replaced, and the contact was informed that several vehicles had experienced similar failures. The dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000. | Crash: No Fire: No | 9,000 |
| Nov 2025 | VISIBILITY | The contact owns a 2025 Nissan Rogue. The contact stated while the vehicle was parked, the contact became aware that the rear glass had fractured. The contact stated that there was no impact to the glass to cause the fracture. The contact researched and noticed that it was a known failure with similar vehicles. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that there was an appointment scheduled to replace the glass. The contact stated that because of the known failure, the failure could have occurred while driving the vehicle. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 1,044. | Crash: No Fire: No | 1,044 |
| Nov 2025 | UNKNOWN OR OTHER | On saturday, november first I was driving down the road about sixty five miles per hour.No one around me and nothing on the road.And all of a sudden, my back glass shattered. | Crash: No Fire: No | Unknown |
| Oct 2025 | AIR BAGS | Only a few weeks after purchasing my brand new vehicle, the airbag warning light appeared. When I brought it in February, I was told a part was on backorder for about 4-6 weeks and, quite concerningly, advised to “not hit anything” in the meantime. At that point, I was not made aware that this meant the airbag system was disabled and that the vehicle was unsafe to drive. For months — and through multiple service visits and oil changes — no one at the dealership informed me of the continued safety risk or provided updates unless I reached out myself. It was not until July, after repeatedly escalating the issue and emailing Service Manager Ryan Hernandez, that I was finally provided a loaner vehicle, upon my request. Even then, the experience was disorganized, impersonal, and dismissive, especially given the nature of the safety defect. While I understand that the airbag part is on national backorder and some delays are out of peoples control, the fact remains: I purchased a new vehicle that was unsafe from the start, and Nissan — both at the corporate and dealership levels — has failed to address the issue in a reasonable timeframe. As of October 27th, I have spoken with the general manager, Josh Ingrim, about this matter for the FIRST time, because I was told service employees and by previous management in the service department that they would be expediting my situation. It has been 10 months since I’ve bought my car with no clear eta on my car repair or a an attempt to make right of the situation. The manager claims to have been in contact with consumer affairs and fixed operations manager but have not heard back. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,VISIBILITY/WIPER | On October 20, 2025, at approximately 10:30 a.m., my 2025 Nissan Rogue was parked in a public parking lot for several hours. When I started the engine, I heard a sudden loud pop, and the rear windshield immediately imploded, scattering glass both inside and outside the vehicle. There were no signs of impact, vandalism, or prior damage, and no hazards in the surrounding area. The vehicle’s climate control was set to “Auto” at 70°F, and the rear defroster was not on. This appears to have been a spontaneous glass failure, similar to other reports from Rogue owners. The incident created a serious safety concern due to the sudden explosion of tempered glass, which could easily cause driver or passenger injury, distraction while operating the vehicle, or potential loss of visibility if it had occurred while driving. The rear hatch now lacks structural integrity and requires full replacement. I am filing this report to document the defect and ensure this issue is investigated further for potential manufacturing or thermal-stress flaws in the rear glass assembly. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | I turned on the rear defrost feature for the first time on my brand new car and the window busted out. | Crash: No Fire: No | Unknown |
| Oct 2025 | STRUCTURE | On Oct 15th, 2025 in the afternoon my vehicle was parked at my work and back hatch windshield complete shattered. Many other vehicles parked in the same parking lot. No signs of any foul play. Called State Farm insurance and they called the auto glass repair shop to file a claim and have fixed.This could have been tragic if would have been driving possibly. Seems many other owners of Nissan Rouge other year/model are having the same issue. Dealer is being contacted as well. The vehicle was bought brand new approx. 3 months ago in July 2025. No warning of any thing wrong with hatch/windshield. Vehicle may be looked at for inspection but it is to be fixed Oct 16th 2025. Pictures were taken and documented | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Our car is currently at the dealership again, (2nd time) for this particular issue that we feel is a safety issue. We are still experiencing an issue with the lift gate. It is coming down at random times, often coming down on us. The sensor always beeps (so far) so you have a very short warning before it comes down on you. However, when it comes down, it takes alot to stop it (force). Even though it meets resistance with putting up our hands to stop it, it takes quite a bit to make it halt. It has also come down with my back to the car, with no motion under the sensor (no feet under the car to trigger the sensor). I do not have a video of it however I do have someone who witnessed it. We are not sure if this is related to the other electrical issues we are having. We've been experiencing issues with it being hard to start, the complete computer screen going blank (on video) or car changes randomly the temperature and shuts down the radio randomly. We were told yesterday that they were able to duplicate the issue and acknowledged that the gate came down "hard" not fast, but does not respond quickly when coming against opposing pressure. However, today we were contacted and told that Nissan wanted them to test other cars on the lot for the same issue, and now they are telling us that those cars respond the same way ours does, (very sensitive- she did not mention anything about them coming down hard.) However, the loaner car they gave us was also a 2025 Nissan Rouge and we have NOT had that issue with it. The hatch opens and closes without issue. The computer has not malfunctioned or completely went blank. It has not been hard to start, nor has the computer malfunctioned-shutting the radio off or changing the temperature information. It was recommended that maybe to "shut off" the lift gate and raise it by hand. However, we find it a little "rich" of the dealership to even "go there" as the car is 10 months old! We would like it to be fixed. | Crash: No Fire: No | Unknown |
| Oct 2025 | VISIBILITY/WIPER | While parked my rear window imploded and shattered. There was no impact, or previous damage. I opened my driver door to get in and then it crumbled. | Crash: No Fire: No | Unknown |
| Oct 2025 | VISIBILITY | The contact owns a 2025 Nissan Rogue. The contact stated that while driving 55 MPH, the contact heard an abnormal popping sound and noticed that the rear windshield had shattered. The contact did not sustain any injuries. The contact pulled over to a safe location and called 911. The Police Officers arrived and confirmed that the windshield had shattered without impact. The defroster was not engaged at the time of the failure. The dealer was contacted and referred the contact to the Insurance Company for assistance because the VIN was not under recall. The dealer also referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and filed a case. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,830. | Crash: No Fire: No | 10,830 |
| Oct 2025 | VISIBILITY/WIPER | Enterprise Rental: Back window shattered spontaneously. Car WAS NOT IN MOTION, it was parked. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Did same as ever day going to work except for I used rear defrost I got to raised rear door I was standing under it I hear a pop and a crackle I look and my rear door glass shattered for no reason at first I researched it and found that it is a known problem Nissan knows about at any given time it can pop going down the road or just setting there | Crash: No Fire: No | Unknown |
| Oct 2025 | VISIBILITY/WIPER | On a cool morning (~53°F), I drove approximately 6.4 miles each way (about 12–13 miles total) to and from school with the rear defroster on to clear condensation. After returning home and parking, I heard a loud pop and saw that the entire rear hatch window was shattered. I called my husband outside, and we documented the damage with photos and video. When I closed the door, the shattered glass collapsed inward into the cargo area, with shards also scattered across the driveway. There was no external strike point, debris, or prior damage to the glass. The breakage was spontaneous and created a safety hazard by leaving sharp tempered fragments inside the vehicle and an open rear hatch. Other 2025 Rogue owners have reported the same failure, suggesting a recurring defect. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | Rear window exploded and broke without any cause and I have to replace through Safelite. Not due to vandalism or any other means | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | I purchased my 2025 Nissan Rogue Rock Creek Edition 5 months ago. The car was sitting in my driveway and the back glass shattered. I was home, no one was around. Warranty doesn't cover glass, so I had to pay out of pocket up to my $500 deductible with insurance. There were no cracks prior to this happening. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | After hitting the button to close my back hatch, my boyfriend noticed that the window was cracking from the upper left corner. When nearly fully closed, the window spontaneously shattered. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | I've only had my 2025 Rock Creek Rogue for 4 months. The back windshield all of a sudden shattered. I'm seeing a lot of customers complaining about the same issue. It's evident there's a defect in the glass,that's causing the glass to shatter and it needs to be addressed. I shouldn't have to come out of my pocket for a $500 deductible to pay for a windshield that's well known for having a problem. There should be a recall for this windshield. . | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | I bought Nissan Rouge 2025 and just after 234 miles warning light "Engine Malfunction Power Reduced Service Now" came on. I took it to dealership, and they checked and said nothing was wrong with the car. I was glad that nothing was wrong with my car. Same warning message light "Engine Malfunction Power Reduced Service Now" came back again at odometer reading of 569 miles. This time car started jerking, shaking, automatic accelerating for a while and then started working back on normal. I took it back to dealership. This time they replaced Engine control Module. They gave car with this assurance that all problems are fixed. I was glad to start driving my brand-new car again with only 569 miles on odometer. But just after driving 300 more-mile same warning message "Engine Malfunction Power Reduced Service Now" light came back on with same jerking and automatic acceleration for a while. I parked car and took it back to dealership. It's been with them for over a week now with odometer reading 872 miles. "Engine Malfunction Power Reduced Service Now" warning light comes at random and once you park car it goes away. But when light is on car jerks, shakes and it makes driving person very concerned and worried | Crash: No Fire: No | Unknown |
| Sep 2025 | VISIBILITY/WIPER | My back rear window basically shattered while it was just sitting. There was nothing that hit it. I had just driven it to. work and had the rear defrost on while I was driving. A little while after I arrived at work the window just sounded like it exploded. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | After closing the back passenger door the whole back hatch window shattered all inside car. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | While driving on the highway, I pressed the rear defrost button for the first time since purchasing the car last April due to a foggy rear window. Shortly after, I noticed through the rearview mirror that the rear gate window had shattered, even though nothing had struck it. When I arrived at work and exited the car, the rear window suddenly broke apart completely, leaving a large hole as if the glass had exploded. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | The back windshield shattered in my 2025 nissan rogue. It was sitting in my driveway, I got in my driver's seat, shut the door and my back windshield shattered. I'm unable to drive it because glass keeps falling everywhere. Nissan warranty doesn't cover windows even though there are multiple incidents of this same thing happening. There is no way to prove it is a manufacturer defect. If I took it to the dealership to access the damage there would be no window left and it is unsafe to drive. The dealership doesn't even replace windows so I have to pay out of pocket to fix it. There were no cracks or chips before it happened and it is not covered in bumper to bumper warranty even though it is only 4 months old. | Crash: No Fire: No | Unknown |
| Aug 2025 | VISIBILITY/WIPER | After my car being parked for 5 hours I opened my car door and before even shutting my door and starting my car my rear view windshield shattered to pieces, no forced trauma , literal shatter . | Crash: No Fire: No | Unknown |
| Aug 2025 | VISIBILITY/WIPER | The vehicle had been parked for 10 hours while I was at work. I got in the vehicle and shut the door and the back glass shattered. I had security pull up the camera footage of the area my vehicle was parked and no one tampered with it. | Crash: No Fire: No | Unknown |
| Aug 2025 | VISIBILITY/WIPER | The rear window shattered spontaneously with explosive force and sound while I was driving and parking it in the subsurface garage of my condominium complex, with my wife as a passenger. I can only surmise that substandard safety glass, combined with unusually high outside temperatures and extremely effective interior air conditioning was involved in the physics of the explosion. The incident was unprecedented in my 67 years of driving. The incident was preceded by intermittent and inexplicable hissing sounds for several miles before I entered my parking garage and parked the vehicle. No external projectile or impact was involved. | Crash: No Fire: No | Unknown |