Complaint volume
57 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
57 consumer-submitted complaints on record for the 2025 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
57 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, engine, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 3 crash reports, 1 fire report, 0 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage-at-failure is not available for enough matched complaints here. Ask for maintenance records and inspect wear items instead of relying only on complaint totals.
Build a buyer checklist to turn these issues into questions and inspection points.
57 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | FUEL/PROPULSION SYSTEM | Vehicle shut down without warning while driving 6 times within an hour time period trying to get to nearest repair facility. No throttle response and loss of power steering upon occurrence. After pulling over and restarting the vehicle, the vehicle functioned normally for 5 to 10 more minutes but a check engine light stayed illuminated. Vehicle was operating on battery power, not gas engine, each time. Dealership has possession of the vehicle currently. | Crash: No Fire: No | Unknown |
| Sep 2025 | EQUIPMENT | We were flat towing our Jeep Wrangler behind our RV using a new Blue Ox Avail tow bar and the right-side tow arm failed. Once the tow bar failed it was difficult to keep the Jeep within the lane behind the RV until we could find a safe place to exit the interstate and unhook. Blue Ox sent us a replacement Avail tow bar since it was under warranty, and the exact same thing happened on the first trip with the brand new replacement. The right-side tow arm failed traveling down the interstate. Two failures with two brand new units….Blue Ox Avail tow bar. | Crash: No Fire: No | Unknown |
| Sep 2025 | STRUCTURE | I rented a Jeep Wrangler from Enterprise in Kingston, NY. While driving on the highway, my 12-year-old daughter pulled a lever in the passenger seat, and the roof panel detached and flew onto the road. There were no warnings, no instructions, and no disclosure from Enterprise. This posed an extreme danger to drivers. This vehicle design and rental practice presents a major public safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM | This is an unmodified 2025 Jeep Wrangler with less than 3000 miles. While driving between 20 and 30 miles per hour, the vehicle went completely dead in traffic. No power, no lights, no dashboard, no blinkers, no brake lights. It stalled and was stuck in drive. It proceeded to roll a few feet after failing. It would not start as nothing was functioning. Because there was no power to the vehicle at all, I could not open the tailgate to get tools or a light. I had to climb over the seats. The vehicle failed in traffic while driving and came to an immediate stop in the road. In approximately 50ft I would have been turning left into and intersection. After a few days at the dealer, they recreated the problem. They drove it about a mile and it failed in traffic and needed to be towed to the dealership again. There was no warning or check engine light. Everything just went black/dead. The dealer states "The ground wire under the TIPM/Fuse Panel was loose, causing intermittent short to ground canceling all power to vehicle." The vehicle has only 3000 miles on it, so this was a defect from the factory, as the wire is not even accessible without disassembly of the engine compartment. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,ENGINE | Just purchase unit right from [XXX] , Driven very home 100 miles, pick the unit up with 20 miles. Went to get into it then morning unit when you try to first start Jeep creeps for long period of time, for periods over 45 seconds , engine should not take 45 seconds to start. Then you have to turn vehicle off briefly and turn it back on finally starts.. Brand new vehicle less then 500 miles on shouldn't be doing this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | Engine surge while braking. New 2025 Jeep Wrangler Rubicon with 450 miles. V-6 engine and 8-speed automatic transmission. No modifications. Autonomous braking. Came to a traffic circle with yield sign. Slowed by braking for vehicle on right to enter traffic circle. The engine suddenly surged, began bucking as I depressed the brake further, and entered the traffic circle, just barely missing the vehicle to the right. One wheel (not sure which) began skidding as if the ABS had come one. I pulled over, shut the Jeep down and restarted. Problem did not recur. I tested pushing the brake while using the accelerator and the brake easily held the vehicle in stop. I am certain I did not "accidentally step on both the accelerator and brake at the same time." An hour later I took the vehicle into the Service Department of the local Jeep dealer. They did not run a diagnostic but said that there were various possible caused but had not seen it on Jeeps they had serviced. I looked on the various Jeep chatrooms on line and discovered that many people had had the identical problem over the last 5 years. Some say they reported it to NHTSA. This is likely a software or computer issue and is extremely dangerous. It needs to be addressed by the manufacturer It was only by sheer luck I did not hit the right-of-way vehicle Thank you for your interest. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | I am writing to formally notify you of a serious issue I am experiencing with my recently purchased 2025 Jeep Wrangler Rubicon X , purchased on 17 June 2025 from your dealership. Just two weeks after taking delivery of the vehicle, I encountered a major electrical malfunction that rendered the car unsafe and undrivable. While driving, I received an alarming safety message on the dashboard stating: "For safety reasons, please park the vehicle. It will shut off automatically." Shortly after, multiple critical warnings appeared, including: Check Engine light illuminated Gear indicator began blinking Transmission failed to shift properly Loss of acceleration control and other electronic functions This sudden failure occurred without any prior warning and has caused significant inconvenience, as well as concern regarding the vehicle’s reliability and safety—especially considering it is a brand-new car with only approximately [insert mileage] miles on it. I am requesting a prompt investigation into this issue and an explanation regarding the cause of the failure. I would also appreciate immediate support in resolving this matter, including warranty service, temporary transportation arrangements, and a clear action plan moving forward. Please confirm receipt of this message and advise on the next steps. I look forward to a swift and responsible resolution to this matter. | Crash: No Fire: No | Unknown |