Complaint volume
262 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Tucson Complaints
262 consumer-submitted complaints on record for the 2025 Hyundai Tucson, grouped by component category.
262 Total complaints
30 Crash reports
1 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 30 crash reports, 1 fire report, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 25 complaints, with an average reported failure mileage of 7,286 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Tucson complaints?
30 Crash
1 Fire
16 Injury
0 Fatality
8 Towed
7 Medical attention
What are the most common 2025 Hyundai Tucson complaint categories?
FORWARD COLLISION AVOIDANCE 53
UNKNOWN OR OTHER 43
ELECTRICAL SYSTEM 32
FORWARD COLLISION AVOIDANCE: WARNINGS 21
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 17
EXTERIOR LIGHTING 11
SERVICE BRAKES 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL 6
ENGINE 5
262 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | FORWARD COLLISION AVOIDANCE | The Forward Collision Assist system applies hard braking when there is no danger. This happened twice today at low speeds (1-2mph) Once in a drive through and once in traffic in a parking lot. Luckily, the truck behind me did not rear end me. My concern is what if it starts doing this at higher speeds? I feel it is dangerous. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | This has happened at least 6-10:times. We park the car put it into park and the car lurches forward. Once the car hit a sign in front of it, a few times to hit the transient in the ground in front of the car. Car was taken to the dealer and the mechanic could not get the event to occur. Nothing occurs prior to the vehicle lurching forward. Issue has been reported to the manufacturer case number assigned but manufacturer refuses to do anything about the issue. Case number is XXX. As I have written to the manufacturer - we are concerned that this may occur with a sold wall, another vehicle or good forbid a human being in front of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE | On March 16, 2026, my wife was driving our 2025 Hyundai Tucson westbound on Immokalee Rd in Naples, FL. She was traveling at a speed of 35mph, with no vehicles in front of her, but the Emergency Braking system engaged without warning and caused our car to come to a screeching stop. Several cars behind my wife's car had to avoid slamming into to our car. There are no bridges, overhanging tree limbs or other structures over the roadway. The weather was clear skies and sunny, and the time of day was noon. After this incident, we contacted the dealership from which we bought the car (11/15/25) here in Naples. We brough the car in for diagnosis but have not heard back from them. While there, my wife was approached by a dealership salesperson who overheard our story, and she implored my wife to "please report this incident...this phantom braking issue is a big deal..." Our salesperson did not admit to having heard of such issues, but he offered to buy the car back from us. We will wait to see what their formal evaluation produces and make a decision at that time. This could have been a deadly accident if the cars behind my wife had not avoided running into her. | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Automatic braking engages when there is no actual hazard present and brings vehicle to a full stop. This causes a serious whiplash hazard to me and my passengers as our heads are thrown forward unnecessarily. It also significantly increases the risk of being rear ended by the vehicle behind me. This has happened on several occasions. Today it occurred because the car hit a small bump in the road while doing less than 10 mph. Google Search confirms that this is a widespread and well-known defect and that Hyundai has not been willing to release a software upgrade that allows owners to turn-off they automatic braking feature from the dashboard control panel. Immediate action by NHTSA is required before somebody gets seriously injured or killed by this defect. | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES | The automatic braking system has slammed on when traveling at least three times now when there is nothing close by or in front of me. One time a piece of a bag was fluttering on the roadside by me and my t slammed to a full stop almost causing an accident. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | As of today, March 17, 2026 , my 2025 Hyundai Tucson keeps having safety issues. On March 8th , 11th, 14th and 25th the car once again shut down mid-drive. This issue occurred last month as well but dealership claims no DTCs were found. I am noticing that the forward collision warning comes on without any cars or objects in front periodically since the purchase of my car. The light will remain on for a few seconds and disappear. The automatic brake system seems to be causing issues as well which I believe causes the car to shut off completely mid-drive. Once the car shuts off the panel lights turn on to include the engine light, but then after a few seconds I able to change gears back to park in order to turn car back on and continue driving. This has happened now several times since last month. However, I have had issues with my brand new vehicle since I purchased it last year. My car remained in the dealership for 3 months last year due to an engine, ac and power train issues. Prior to the car shutting off, No actual warning lights illuminate other than the forward collision warning light and the notification of headlights are turned off even though it’s daylight and headlights do not need to be turned on . Periodically and intermittently an alert about consider taking a coffee break alert has also popped up in the past. It seems Hyundai has a severe issue with the FCA operating system and over 100 complaints have been made about this vehicle nationwide and no recalls have been issued. I am afraid for my life and the life of others on the road as this car should not be stopping and shutting off while driving for no apparent reason. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | Bought new, less that 400 miles in November 2025. Within 2 weeks dash board went blank/black. I consider this a driving distraction especially at night when nothing shows, no speed no gauges. Blackout time varies each occasion. Sometimes after a few seconds all warning light come on and stay on until vehicle shut off . Sometimes a NO GIGNAL message. Contiued after service visit with update to vehicle at about 7300 miles in January 2026. Service department acted like they have never heard of this issue. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE | After taking a left turn my car suddenly just stopped abruptly. There was a car behind me who just missed running into me. | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | WHILE TRYING TO PULL OUT OF DRIVEWAY IT WILL HARD STOP LIKE IM GOING TO HIT SOMETHING. I CAN BE DRIVING THRU TOWN AND ALL THE SUDDEN IT WILL TRY TO STOP ABRUPTLEY. IT DOES IT OFTEN. TOOK TO SHOP AND ALL THEY WOULD SAY IS ALL SYSTEMS WORK LIKE THEY ARE SUPPOSED TO. MY FONT COLLISION LIGHT COMES ON ALL THE TIME WITH SOME TIMES STAYING ON FOR A FEW DAYS. I HAVE TRIED TO WIPE IT OFF WITH NO LUCK KEEPING IT CLEAN. I DROVE IT OFF THE LOT TURNED AROUND ASND THEY HAD TO REPLACE A HEAD CAUSE IT STUCK OPEN. RUNS FUNNING. | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES | Since taking possession of the vehicle, I have experienced two incidents involving the automatic emergency braking system activating unexpectedly, despite no obstacle or hazard being present. During one of these incidents, the vehicle braked abruptly and forcefully enough to cause an injury to my wrist. On March 7, 2026, I brought the vehicle to the dealership for inspection, where it was confirmed that there is an issue with the front right camera, which appears to be affecting the forward collision and automatic braking system. In addition, the vehicle required premature brake pad replacement due to persistent squeaking. Experiencing brake component issues on a brand-new vehicle raises further concerns about the integrity and reliability of the braking system. Brakes are a critical safety component, and premature wear or abnormal behavior so early in the vehicle’s life undermines confidence in the system designed to protect drivers and surrounding traffic. There were no warning lamps, messages or symptoms prior to the failure. The first instance occurred within 30-days of taking possession of the vehicle. The second two months later. | Crash: No Fire: No Injuries: 1 | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE | I was driving inside a parking garage, making a right hand turn at a very slow speed (5 mph?), when my Hyundai Tucson Hybrid slammed on the breaks while in a right hand turn. There was a wall directly in front of me, perpendicular to the direction I was heading before I started to make my right hand turn. The wall was at least 15ft away. I was never at risk of hitting the wall. The breaks were applied after I was into the right hand turn. Most unusual, as I had the FCA (Forward Collision Avoidance) system turned OFF and I confirmed this by observing the symbol on my dashboard that indicated the FCA was off as soon as the breaks were applied. I don't understand how the car applied emergency braking going forward when the FCA was off. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE | I was driving on a clear day with no traffic in front of me, going approximately 35 miles an hour. My car abruptly took over the braking and suddenly stopped the car in the middle of the road. The cars coming from behind me had to swerve into the other lane to avoid a collision. It was terrifying. I contacted the dealer was told they had never heard of this happening and I probably had something stuck to the front of the camera. I said it wasn't the case and they said it was just an isolated incident and explained how I could disable the system each time I drive the Tucson if it made me feel better. There were no warning lights or other symptoms prior to this episode. They said I could bring it in and they could take it apart to look at it, but I would have to leave it for about 3 days, however they didn't think anything was wrong with it. Since they said they couldn't fix it, I didn't take it in and just disable it each time I get into the car. | Crash: No Fire: No | Unknown |
| Mar 2026 | EXTERIOR LIGHTING | The HUD and dashboard on 2025 Hyundai tucson hybrid restart intermittently during driving, often during temperature change (e.g. from an indoor parking lot to outside) or on bumpy roads. Sometimes the HUD and the dashboard black out for a while during driving, making it impossible to determine the speed and vehicle conditions. This is threatening to safety on highways. This first happened on my new vehicle at about 5000 miles and was confirmed by a dealer. The dealer replace the main wire harness and the problem went away for a while. Now it comes back at about 8000 miles. | Crash: No Fire: No | Unknown |
| Mar 2026 | EXTERIOR LIGHTING | The heads up display and dashboard display go black while driving. Sometimes it flickers on and off repeatedly which is very distracting while driving. When it is off, I cannot see speed, fuel, etc. A recall was issued for this problem, however my vehicle VIN was not included in the recall, meaning the dealer will not address it. Additionally because it happens randomly it is impossible for the dealership to recreate it with the small amount of time they can allot to driving it try to recreate the issue. Because the dealership has not been able to reproduce the issue, it continues. | Crash: No Fire: No | Unknown |
| Feb 2026 | EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE | The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance warning light was illuminated for approximately 30-seconds to 4-minutes. Additionally, while driving in the daytime, the message “Headlights Off” was displayed. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The failure had occurred four times. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested that the dealer contact an engineer to go to the residence to inspect the vehicle. The failure mileage was 3,940. | Crash: No Fire: No | 3,940 |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | The brake assist feature engaged when a second car cut a corner in front of me in Peoria AZ. The brakes engaged, and while waiting for the auto brake to release, a third care came up very fast behind me. I hit the gas in fear of being rear-ended. Apparently, in fear I simultaneously pulled on the steering column and the steering column pulled out beyond its normal range. The telescoping adjustment feature no longer works. The steering wheel is locked in a downward and elongated position. I took it to the local AZ Hyundai dealer for warranty repair and they said it was due to the Kirkland Hyundai dealerships failure to install a pin that locks the steering column in place after installing a lo-jack system. The column is not covered by warranty. There were no warning signs except the dangerous auto braking system, that caused a series of failures in the vehicle. This is the 4th time this braking system has almost caused a rear-end crash. The AZ Larry Miller Hyundai dealership suggested I contact the Kirkland Hyundai dealership in WA for damages. Damages to replace the steering column and replace the missing pin lock are nearly $3000.00 There are no pictures as the steering column has been reassembled but is bent and needs to be replaced. | Crash: No Fire: No | Unknown |
| Feb 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I rented this vehicle for 5 days. In those 5 days, twice while driving on the highway (at 5-10 mph under the posted speed limit due to heavy traffic, dry and clear weather), I found it necessary to brake hard due to other vehicle traffic braking hard in front of me. When I had slowed down sufficiently and felt I had sufficient space between my vehicle and the one in front of me, I let off the brake pedal, but the "forward safety" feature continued to brake until the vehicle came to a complete stop nearly causing the vehicle behind me to hit my vehicle. To be clear, no accident occurred, but in one of those instanced the vehicle behind me was within 1ft of hitting my rear bumper. Had the vehicle behind me not been able to stop in time, there would have been an accident, and because the brakes were locked by the computer, I could not have done anything to prevent it. After the second incident (on 2-15-2026), I looked through the vehicle setup information and found it is possible to disable the "forward safety" feature to prevent additional incidents, however, that setting can only be changed then the vehicle is stationary, and it automatically turns back on every time you start the vehicle. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | The automatic braking that happens when the car sensor thinks you are too close to another car is dangerous. This has happened to me three different times when there were cars in front of me turning right. There was plenty of room and the car was turning so I was following, and it not only slams on the brake and makes you stop, but then it takes it a minute to reset before you can move again which then can slow traffic. I was almost rear ended two of these times. It is unsafe. You can manually turn it off, but you have to re set it every time you get in the car. I have seen many complaints about this occurring and causing people whiplash as well due to the sudden stopping on Hyundai sites. | Crash: No Fire: No | Unknown |
| Feb 2026 | VISIBILITY/WIPER | Repeatedly cannot clean windshield while driving because the sprayers spray way too low and cannot be adjusted. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Blindspot detection did not pick up car on my right side two times. Front collision warning is effected by the angle of the sun at certain times of the day. Dashboard dims randomly. Could be for a minute or much longer. Could dim on and off, or stay dimmed for over twenty minutes. Brought the car in twice for this problem. Claimed nothing found and tech reset the codes. Bought it in two weeks later, stating problem not fixed. Told them to check connection, suggested they might want to replace the cables, and its a known problem. Again, reset the codes. Only this time they fiddled with the dimmer control on the console and I can no longer adjust the setting. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The horn on my 2025 Hyundai Tucson Limited failed without warning in mid January 2026 and no longer functions. This creates a serious safety risk because I was unable to warn another driver while they were merging into my lane on the highway. Without a functioning horn, I cannot alert other drivers to avoid potential collisions. The vehicle was inspected by Balise Hyundai in Springfield, MA, on January 23, 2026, and the dealership confirmed the horn requires replacement. However, they cannot cannot order the replacement part because it is unavailable, possibly due to a redesign or manufacturer change. Hyundai Consumer Affairs has acknowledged the defect and confirmed there is no timeline for repair. They are not allowing dealerships to order the old part and do not have a timeline on when the redesigned part will be available. Because the horn does not function, my Massachusetts State Inspection sticker is expired and cannot be renewed until the horn is repaired, making the vehicle illegal to operate. There were no warning lamps or prior symptoms before the failure. The vehicle is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The horn in our 2025 Hyundai Tucson failed. We took the vehicle to two separate dealerships to get replaced, but were told the horns were out of stock with no ETA for parts. I followed up multiple times over several months with both dealerships, but got nowhere. This is a huge safety issue. How can Hyundai not correct this issue? | Crash: No Fire: No | Unknown |
| Feb 2026 | SERVICE BRAKES | The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed attempting to park in front of a building, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact stated that the vehicle lunged forward and independently accelerated. No warning lights were illuminated. The vehicle crashed into the building. The crash caused damage to the interior and the exterior of the building. The vehicle was driven to the contact's residence. The vehicle was later taken to a collision center. The contact was informed to bring the vehicle back at a later date. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No police report was filed. No injuries were sustained. In addition, the contact stated that the vehicle had experienced some electrical issues six months after owning the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,500. | Crash: Yes Fire: No | 4,500 |
| Feb 2026 | ELECTRICAL SYSTEM | The contact owns a 2025 Hyundai Tucson. The contact stated that the horn was inoperable. While another driver was reversing, the contact attempted to use the horn to alert the driver, but the horn failed to operate as intended. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was confirmed that the horn was not functioning properly. The dealer informed the contact that the necessary parts to repair the vehicle were on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,400. | Crash: No Fire: No | 8,400 |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | The adaptive cruise control reduces speed when the car's driver camera "senses" that driver is distracted when in fact, this occurs frequently within even a 30 minute drive: it senses "distracted driving" due to wearing sunglasses, short stature making in cab camera have difficulty seeing eyes of driver, etc. This is a frequent problem in my car and a frequent problem in driver forums. This is unsafe when it slows car without warning and is stressful. Upgrades needed for safety. | Crash: No Fire: No | Unknown |