Complaint volume
245 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Tucson Complaints
245 consumer-submitted complaints on record for the 2025 Hyundai Tucson, grouped by component category.
245 Total complaints
25 Crash reports
1 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 1 fire report, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 6,521 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Tucson complaints?
25 Crash
1 Fire
14 Injury
0 Fatality
5 Towed
4 Medical attention
What are the most common 2025 Hyundai Tucson complaint categories?
FORWARD COLLISION AVOIDANCE 74
UNKNOWN OR OTHER 35
ELECTRICAL SYSTEM 21
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 19
EXTERIOR LIGHTING 6
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 4
POWER TRAIN 4
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 4
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 4
245 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2026 | FORWARD COLLISION AVOIDANCE | The automatic braking that happens when the car sensor thinks you are too close to another car is dangerous. This has happened to me three different times when there were cars in front of me turning right. There was plenty of room and the car was turning so I was following, and it not only slams on the brake and makes you stop, but then it takes it a minute to reset before you can move again which then can slow traffic. I was almost rear ended two of these times. It is unsafe. You can manually turn it off, but you have to re set it every time you get in the car. I have seen many complaints about this occurring and causing people whiplash as well due to the sudden stopping on Hyundai sites. | Crash: No Fire: No | Unknown |
| Feb 2026 | VISIBILITY/WIPER | Repeatedly cannot clean windshield while driving because the sprayers spray way too low and cannot be adjusted. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Blindspot detection did not pick up car on my right side two times. Front collision warning is effected by the angle of the sun at certain times of the day. Dashboard dims randomly. Could be for a minute or much longer. Could dim on and off, or stay dimmed for over twenty minutes. Brought the car in twice for this problem. Claimed nothing found and tech reset the codes. Bought it in two weeks later, stating problem not fixed. Told them to check connection, suggested they might want to replace the cables, and its a known problem. Again, reset the codes. Only this time they fiddled with the dimmer control on the console and I can no longer adjust the setting. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The horn on my 2025 Hyundai Tucson Limited failed without warning in mid January 2026 and no longer functions. This creates a serious safety risk because I was unable to warn another driver while they were merging into my lane on the highway. Without a functioning horn, I cannot alert other drivers to avoid potential collisions. The vehicle was inspected by Balise Hyundai in Springfield, MA, on January 23, 2026, and the dealership confirmed the horn requires replacement. However, they cannot cannot order the replacement part because it is unavailable, possibly due to a redesign or manufacturer change. Hyundai Consumer Affairs has acknowledged the defect and confirmed there is no timeline for repair. They are not allowing dealerships to order the old part and do not have a timeline on when the redesigned part will be available. Because the horn does not function, my Massachusetts State Inspection sticker is expired and cannot be renewed until the horn is repaired, making the vehicle illegal to operate. There were no warning lamps or prior symptoms before the failure. The vehicle is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The horn in our 2025 Hyundai Tucson failed. We took the vehicle to two separate dealerships to get replaced, but were told the horns were out of stock with no ETA for parts. I followed up multiple times over several months with both dealerships, but got nowhere. This is a huge safety issue. How can Hyundai not correct this issue? | Crash: No Fire: No | Unknown |
| Feb 2026 | SERVICE BRAKES | The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed attempting to park in front of a building, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact stated that the vehicle lunged forward and independently accelerated. No warning lights were illuminated. The vehicle crashed into the building. The crash caused damage to the interior and the exterior of the building. The vehicle was driven to the contact's residence. The vehicle was later taken to a collision center. The contact was informed to bring the vehicle back at a later date. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No police report was filed. No injuries were sustained. In addition, the contact stated that the vehicle had experienced some electrical issues six months after owning the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,500. | Crash: Yes Fire: No | 4,500 |
| Feb 2026 | ELECTRICAL SYSTEM | The contact owns a 2025 Hyundai Tucson. The contact stated that the horn was inoperable. While another driver was reversing, the contact attempted to use the horn to alert the driver, but the horn failed to operate as intended. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was confirmed that the horn was not functioning properly. The dealer informed the contact that the necessary parts to repair the vehicle were on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,400. | Crash: No Fire: No | 8,400 |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | The adaptive cruise control reduces speed when the car's driver camera "senses" that driver is distracted when in fact, this occurs frequently within even a 30 minute drive: it senses "distracted driving" due to wearing sunglasses, short stature making in cab camera have difficulty seeing eyes of driver, etc. This is a frequent problem in my car and a frequent problem in driver forums. This is unsafe when it slows car without warning and is stressful. Upgrades needed for safety. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEATS | The Child seat attachment decal is sharp and has cut my child. It has sharp edges. He cut his arm while climbing into the car. | Crash: No Fire: No | Unknown |
| Feb 2026 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Component or system that failed or malfunctioned: The electronic throttle control system and/or the powertrain control system malfunctioned, causing the vehicle to accelerate automatically and involuntarily. How safety was put at risk: The malfunction caused a collision with another vehicle and a structure. The failure placed the safety and physical integrity of two individuals at serious risk. Problem reproduction or confirmation: To my understanding, the issue has not yet been reproduced or confirmed by a dealer or an independent service center. Inspection of the vehicle or component: The vehicle and/or the affected component have not yet been inspected by the manufacturer (Hyundai), law enforcement, or insurance representatives, as an insurance claim is currently in progress. Warning lamps or prior symptoms: There were no warning lights, messages, or other symptoms prior to the failure. The incident occurred suddenly without any prior indication. During the event, the brake pedal did not respond. | Crash: Yes Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | I was travelling southbound on a main urban street. I was approaching an interesting with a feeder road to a major freeway. I was in a line of cars making a right hand turn onto this feeder. Just before I was about to start turning right, the Tucson Hybrid suddenly and unexpectedly smalled on the brakes and I came to a full stop. I was HIT FROM BEHIND. There was minimal damage to the car that hit me. My car had damage to some plastic components on the bottom of my rear bumper. Total cost to repair this damage was 785. No insurance claim was filed. | Crash: Yes Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | I was following another car on an urban main street. We were approacing a red light, we were both slowing down and my Tucson Hybrid slammed on the brakes unexpectedly when we were close to the stop the stop light. There was no risk of me hitting the car in front of me. Fortunately, there was no car behind me. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | Driving south on a busy 4 lane divided city street, as I approaching an interestion I initiated a right had turn with about 1 car length gap in front of me. I was driving about 5 mph. The car suddently applied the brakes to a full stop. The car behind was able to stop in time and not hit me. There was no risk of me hitting the car in front of me. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | I was driving straight in the left most lane on an expressway, about to make a left turn on a green left turn arrow. The vehicle in front of me was making a U-turn. My Hyundai Tucson abruptly braked quite hard. I'm not sure what caused it but I'm guessing the vehicle making U-turn slowed down a bit before the U-turn and might have triggered a forward collision avoidance braking but I didn't feel like there was a need. This caused the vehicle right behind me to also abruptly brake and if they hadn't, they might have rear-ended my car. After making the left turn, the vehicle behind me angrily overtook me because they likely didn't know it was the car's system which did this | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | I was exiting a freeway a unusually slow speed as it was very congested, making a right hand exit. While I was in the curve of the exit ramp, the car suddently applied the brakes to a full stop. There was a car in front of me but we were going the same speed. Fortunately, the car behind me was able to stop in time and not hit me. There was no risk of me hitting the car in front of me. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | I had the Car's instrument panel go totally blank in March 2025 on my new 2025 Tucson Hybrid while driving on my first long distance trip. I took it to my local Hyundai dealer to have the issue looked at upon my return home, but they could not replicate the problem and therefore could not help me. I had the exact same issue of the instrument panel going out again on my latest long-distance trip in December 2025. I have not taken it in for service since the first time this problem happened as they said they couldn't replicate it. It only has happened when driving long distances and not on any of my local driving. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | DEC 24, 2025 I STARTED MY AND WENT A VERY SHORT DISTANCE DOWN THE ROAD, MY ENTIRE DASH DISPLAY WENT COMPLETELY BLACK. IT STAYED THIS WAY FOR ABOUT 5 TO 10 MINUTES AND I PULLED OVER AND TURND THE CAR OFF AND BACK ON, PRETTY SCARY | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS,SEATS | NHTSA Vehicle Safety Complaint Report I am submitting this complaint regarding a serious safety defect involving the rear seatbelt in my 2025 Hyundai Tucson Limited. The vehicle currently has approximately 6,000 miles, and this issue has created an extremely dangerous situation for passengers. While traveling out of town, the rear passenger seatbelt suddenly jammed and would not retract or release properly. The belt became completely stuck and unusable. Three adults attempted to safely unjam the seatbelt, but it would not retract or function as designed. Because the restraint system failed, the rear seating position became unsafe and unusable. We were forced to arrange alternate transportation for our passenger because it was not safe or legal for them to ride without a functioning seatbelt. This failure represents a major safety concern. A seatbelt is a critical safety component that should never lock up or become permanently jammed under normal use, especially on a nearly new vehicle with very low mileage. The inability to secure a passenger created a hazardous situation and could have resulted in serious injury if an accident had occurred. I am contacting Hyundai Customer Affairs today to formally report this safety issue. I will also be taking the vehicle to the dealership for inspection and repair, as I do not feel it is safe to drive the vehicle until the defective seatbelt is properly repaired and confirmed safe. Given that seatbelt failures directly impact occupant safety, I believe this issue requires immediate investigation. A restraint system that becomes stuck and cannot be used is unacceptable and poses a significant risk to drivers and passengers. I am requesting that NHTSA review this defect, investigate potential manufacturing or design problems, and determine whether other vehicles may be affected. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank image. The vehicle was taken to the dealer, where it was diagnosed with a rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle had been taken to the dealer multiple times for failure. The contact referenced an unknown recall repair with a similar failure description; however, the VIN was not under recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 100. The VIN was unavailable. | Crash: No Fire: No | 100 |
| Feb 2026 | UNKNOWN OR OTHER | On January 25, I was driving on the freeway and my moonroof front panel exploded. It was a loud bang, and completely unexpected. This could have caused an accident. After the glass exploded, I pulled over only to realize the glass had hit another cars windshield and broke their windshield. I am lucky this didn’t cause an accident. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | there is a "consider taking a break" / coffee cup message that appears on the dashboard and BEEPS uncontrollably. It is annoying and distracting. It is of ZERO VALUE since it is always FALSE. It came up 5 times on my first 45 mile highway drive. this is NOT safety feature and in fact is REDUCING safety as it it annoying and makes me frustrated/mad instead of calm. Hyundai says there is no ability to disable it/turn if off as there was in their previous models. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | Hyundai has deemed the HORN to be defective and they state there are no replacements for them. This has caused me great concern to my safety as I am not able to alert other drivers of lane intrusion, parking lot back ups ect. | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The forward collision avoidance system in this generation of Hyundai tucsons is dangerously flawed. We previously had a 2020 and no issues, but this one slams the brakes at the drop of a hat and has nearly caused several accidents as there is no good reason for the intervention (ample space to leading vehicle) and it brakes so hard that cars behind typically need to veer to avoid rear end collision. This is not a one-off event or linked to particular driver/driving style - both adult owners of this vehicle have experienced this on multiple unrelated occasions. All sensitivity setting have been set to minimum and the only way to drive with peace of mind is to completely disable the system - but here is where the next massive design flaw is: the system automatically reenables at each re-ignition; there is not permanent override, which is EXTREMELY dangerous. It is not practical to manually disable the system on each drive because you need to navigate multiple system menus to adjust the setting. Google and user forums confirm this collision avoidance system is a widely experienced and complained about safety issue for Hyundai and it should be investigated. People will likely get killed due to this “safety feature”. Ideally Hyundai should push a recalibration for those who want this feature AND enable a permanent override option in the system settings for those who don’t. | Crash: No Fire: No | Unknown |
| Jan 2026 | AIR BAGS,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The contact rented a 2025 Hyundai Tucson. The contact stated that the vehicle would stop and would restart independently while driving. The contact stated that while attempting to reverse, the vehicle failed to respond on several occasions while the gear shifter was in reverse(R). The contact stated that the failure occurred while there was a vehicle parked behind the vehicle or further away. There was no warning light illuminated. The rental company was informed of the failure. Additionally, the contact stated that upon shifting to reverse on one occasion, the vehicle responded, but unintendedly accelerated. The contact stated that upon depressing the brake pedal, the brake pedal was stiff and failed to respond, causing the vehicle to crash into an unoccupied parked vehicle. The contact stated that the distance between the two vehicles could fit two parked vehicles. The contact stated that her teenager was occupying the front passenger's side seat during the incident. The contact stated that the front passenger's side and driver's side seat belts failed to restrain the passengers as needed, causing both passengers to use their arms to protect themselves. The police officers arrived at the scene but did not file a report. Both passengers sustained arm, neck, and head pain but declined to be transported to the hospital by ambulance. The contact stated that the gear shifter was locked after the crash and required two hands to move to park(P). The rental company was informed of the failure. The contact was able to drive the vehicle back to the residence. The vehicle was driven to the Rental Company the following day. No further information was available. The dealer and the manufacturer were not notified of the failure. The failure mileage was 24,292. | Crash: Yes Fire: No Injuries: 2 | 24,292 |
| Jan 2026 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | During normal winter operation with the heater in use, the center console area becomes excessively hot. I have measured surface temperatures exceeding approximately 130°F using an infrared thermometer. The affected area includes interior touch surfaces, cup holders, and a factory-installed wireless phone charging pad. The heat appears to originate from HVAC ducting routed through the center console to supply the rear seat vents. Closing the rear vents does not reduce the console temperature, indicating heat transfer through the ducting rather than airflow. The condition is most severe after a warm-soak cycle (driving to operating temperature, briefly parking, then driving again). When a phone is placed in the intended storage or wireless charging area, the device overheats and triggers thermal protection warnings. The console surfaces also become hot enough to present a potential burn risk with prolonged skin contact. These temperatures exceed recommended ambient conditions for consumer electronics and lithium-ion batteries in a normal-use interior storage and charging location. The issue was reported to a Hyundai dealership. The service department stated the heat was caused by the rear HVAC duct and considered the condition “normal.” No repair, insulation review, or corrective action was offered, and no specific temperature measurements were provided in writing. Hyundai Consumer Affairs directed me to return to the same service department, despite the concern remaining unresolved. This condition occurs during normal vehicle operation and represents a potential interior thermal safety concern. | Crash: No Fire: No | Unknown |