Complaint volume
262 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Tucson Complaints
262 consumer-submitted complaints on record for the 2025 Hyundai Tucson, grouped by component category.
262 Total complaints
30 Crash reports
1 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 30 crash reports, 1 fire report, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 25 complaints, with an average reported failure mileage of 7,286 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Tucson complaints?
30 Crash
1 Fire
16 Injury
0 Fatality
8 Towed
7 Medical attention
What are the most common 2025 Hyundai Tucson complaint categories?
FORWARD COLLISION AVOIDANCE 53
UNKNOWN OR OTHER 43
ELECTRICAL SYSTEM 32
FORWARD COLLISION AVOIDANCE: WARNINGS 21
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 17
EXTERIOR LIGHTING 11
SERVICE BRAKES 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 10
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL 6
ENGINE 5
262 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | SEAT BELTS | The rear seat belt is stuck. The vehicle was only 3 months old when it was noticed. Originally, I thought the constant beeping about the rear seat belts was due to this error, but it is 2 separate issues. | Crash: No Fire: No | Unknown |
| May 2026 | EXTERIOR LIGHTING | Before I owned this car, I used to get so frustrated whenever I was driving behind this type of vehicle because the rear blinkers are mounted so incredibly low in the bottom bumper that you can't see what the driver is doing. Now that I actually own a Hyundai Tucson, I feel completely responsible for the drivers behind me. Because I know how low my blinkers and reverse lights are, I have to turn them on way before I actually turn, and I'm always worried someone will hit me when I'm in reverse. On top of that, my friends who drive behind me constantly tell me how bad it is and how hard it is to see my signals because of how low they sit. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | The forward collision automatic braking happens randomly and for no reason causing immediate and complete stops in the middle of traffic. It whips the head forward as if a crash had occurred and causes drivers to the rear to have to suddenly brake to avoid collision. Ive had it occur multiple times since purchase with the most recent being this morning in the middle of a roundabout. I know I can disable the system but 1) that's also a safety risk and 2) it turns back on every time I start the car which is unacceptable. Ive asked the dealership about it and was told that it cannot be disabled. I already have the sensitivity turned down as much as possible and it still is happening. This issue makes an otherwise wonderful vehicle almost uunrivaled. When this happens there's no warning before the sudden braking. It also will randomly just slow speed down for no reason and with no way for the driver to stop it. Something needs to be done. Fix the system and make available a way to disable it without it auto turning back on. Im fed up. | Crash: No Fire: No | Unknown |
| May 2026 | LANE DEPARTURE: ASSIST | Forward collision assist is dangerous. It engages when not necessary and has almost caused several wrecks by slamming on the brakes. There needs to be a way to permanently disable and not have to pick through a series of menus every time. Also, lately I feel like I’m fighting the lane keep assist when I’m on the highway, and it tries to move when not necessary. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE: WARNINGS | 3 incidents of same braking component. Once while exiting a parking lot, the car slams breaks so hard while accelerating that car slams to hard stop with no warning. Once while driving through an intersection brakes engaged for no reason. Once after stopping at Red light, then when moving with traffic, car stops so hard with no warning that we were almost rear ended and seat belt left marks and bottom of car seemed to hit the ground. These violent automatic breaking events are scary because for no reason or cause and no warning the car suddenly hard brakes. Fear of being rear ended or car flipping from such sudden and hard breaking. This incident has not been inspected although the car is current on all maintenance and has been recently in to car dealer for oil change. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | While driving the vehicle information system (speedometer, tach, fuel, etc.) goes dark for several minutes. It comes back then it goes out again. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | On 5/14/2026, while driving southbound on I-95 with my pregnant wife and young daughter, my 2025 Hyundai Tucson (approx. 7,500 miles, purchased new 10/2025) experienced multiple critical safety failures. Two days prior, the heads-up display (HUD) intermittently failed to activate. On 5/14, traveling at 65-70 mph near [XXX] , the brakes auto-applied without driver input. Simultaneously, the instrument cluster and HUD went completely black, eliminating all speed and vehicle status information. This recurred intermittently. Near [XXX] , the brakes auto-applied with full force, locking all four tires and bringing the vehicle from approx. 70 mph to a complete stop on the active interstate. Two trailing vehicles spun out and left the travel lane to avoid rear-ending us. A multi-car pileup was narrowly avoided. The vehicle was taken to Pearson Hyundai in Midlothian, VA. They diagnosed and replaced a faulty wiring harness. Immediately after the repair, driving northbound on I-95 back to [XXX] (5/16), the lane keep assist/lane departure system began pulling the steering wheel into the adjacent lane without driver input, repeatedly and unpredictably at highway speed. The dealer repair did not resolve the all defects. Within a three days this vehicle exhibited: (1) total instrument cluster/HUD failure, (2) uncommanded emergency braking at 70 mph causing two other vehicles to take evasive action (3) uncommanded steering input into an adjacent lane. These failures created immediate risk of serious injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | There have been two instances now within about 4 months where my 2025 Hyundai Tucson's emergency braking/anti forward collision system has engaged completely unnecessarily, slamming on my brakes and almost causing the car behind me to hit me. In both cases there wasn't a car in front of me within at least 100 feet. In both cases I was going probably 30-40 miles per hour. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE: WARNINGS | The FCA engages in situations that are not dangerous. There is a slamming of the breaks which causes items in the car to fly off the seat and nearly cause the cars behind me to rear end the car. This is a dangerous situation and has happened about 6 times since we purchased the car less than six months ago. There is not a way to permanently disable this supposed safety feature. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | The forward emergency braking system on this vehicle is a hazard not a safety feature. I have almost been rear ended 3 times because of it and have had my neck and back hurt from the quick sudden stop! I was not even at risk of getting into an accident! This feature needs to be permanently disabled! I still owe 30 payments on this car but will be getting rid of it if i can't disable this permanently. | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2026 | UNKNOWN OR OTHER | Vehicle is 2025 Hyundai Tuscon purchased 12/31/2025. On April 18th, as I was backing into my garage i noticed that I could not see through the right side end window. On closer look I noticed that the glass was shattered without any spots of particle hit or point of impact. I stopped and took pictures, took the vehicle to Potamkin Hyundai and the service guy also took pictures. I went back on April 21 to see the service manager who also took pictures and advised me to give them some time to review. After about 1 week, I got the message that the request for replacement under Manufacturer Warranty had been declined and that I would have to replace this on my own. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | On 4/3/2026 heading to [XXX] on I 95 (outside of [XXX] ) traveling with traffic (3-4 lanes) I was in the middle lane going approx 74mph when on 5 separate but in close approximation (estimated within 20 mi) times, my car which was on cruise control, suddenly threw up warnings to pull over, shook my steering wheel, yanked my car toward the left lane (with traffic flowing the same way as I was) and suddenly decreased my speed to 64 mph before I could regain control! It was a beautiful, sunny day with no precipitation. Cars were swerving and beeping . My family was in the car. I stopped all cruise control and drove the remaining five hours to my destination scared out of my mind. I called local dealership, country club Chevy, dodge, jeep, Hyundai etc. at 607432-9300 and told Gavin what had occurred. I was unable to get into a dealership while I was in [XXX] for the brief time I was there. On my way home I tried cruise control on I 95 in the right hand lane all the way over so that no traffic could be on my right side. It was a beautiful day. It happened again to me, the warning lights, the decrease and speed the yank to the right the shaking steering wheel and the sudden breaking while I was in the state of [XXX] . I turned off cruise control again. I didn’t have a problem after that. When I I returned home, , I took the car in to be looked at at the dealership . They said they couldn’t find anything wrong. I contacted Hyundai motor corp at 800-523-4030. Case number 42576997 was assigned. I was put to Hyundai finance. No resolution. I contacted Hyundai Corp Office at 714-410-4382 and spoke with Mohammed. To date, as of May 7 there has been no resolution as the dealership doesn’t have access to drive this car on a 4 Lane Rd. as we live in a real area. I do not feel safe driving this car. It is going to kill someone else on the road or someone in my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES | What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic braking system brakes for no reason when I am not near any cars traveling at high speed or even when I am already at a complete stop or moving very slowly but not anywhere near hitting the car in front of me. This has happened multiple times since I leased this car in July 2025 and it seems to be getting worse. I had a 45 min drive home today and it happened about 7 times all for no reason. How was your safety or the safety of others put at risk? It slams on the brakes unnecessarily and the cars behind me almost rear end me. This has happened on residential roads and highways. Has the problem been reproduced or confirmed by a dealer or independent service center? I just called to take it in. They seemed to have no idea what I was talking about. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet but I am taking it in asap Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NONE | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | The cars speedometer screen and radio screen go black and sometimes flicker on and off. This makes it impossible to see the speed. Also the car stalls sometimes when this happens in traffic. The autonomous braking applies the brakes even when there is a large distance from other cars and objects to the point where it has almost caused me to get into an accident on numerous occasions. The driver attention alert comes on and off over and over again even though I’m fully focused on driving and well aware of what is going on and this sometimes happens in a sequence where all of the warning lights illuminate on dash. Sometimes all of the warning lights display on cluster after it goes black and then car says to shift to park when display goes back on causing safety concerns for me in traffic. In addition my sunroof glass is making a loud noise like it’s going to crack. | Crash: No Fire: No | Unknown |
| May 2026 | AIR BAGS,SEAT BELTS | The contact leased a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, another driver cut her off while in an intersection which activated the emergency brake system. As a result, the contact was hit from behind by another vehicle. The air bags did not deploy and the seat belt failed to secure the contact and thrusted her forward. The contact did not seek medical attention but days after the accident, the right side of her neck, right lower shoulder blade, right inner thigh, right side of her chest, left side sciatica, lower right abdomen, and lower back. The authorities arrived at the scene and a police report was filed. Despite the failure and the damage to the vehicle, the contact managed to drive the vehicle home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 15,900. | Crash: Yes Fire: No Injuries: 1 | 15,960 |
| Apr 2026 | SERVICE BRAKES | Had an issue with driver assist radar when in complete control. Until you’re not! Brakes lock up skidding tires and causing seat belts to lock up. It happens so suddenly it scares you to the point of heart attack. This has happened: merely backing out of driveway, when accelerating in your lane with car in turn lane beside you turning right. And most recently on FL Turnpike while in stopped/slowed traffic due to emergency vehicles trying to get to scene of Naples wildfire. When I accelerated as traffic resumed at slow speed the car locks up brakes, squalling tires and slewing sideways. It startled me so much my heart was racing and I didn’t know if the car was still running or not. There was an 18 wheeler coming up behind and I was frozen not knowing what to do next. I don’t know if sensitivity can be adjusted or what it needs but my heart can’t take many more of these incidents. I will report to dealer as well. I know there is a Reddit thread about these same issues that my daughter found on researching this issue. | Crash: No Fire: No | Unknown |
| Apr 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On at least three occasions, the forward collision system incorrectly determined there was an imminent collision when a car or truck was simply coming over into my lane. The Tucscon locked the brakes, bringing the car to a full stop in the middle of high-traffic roads even while the car in front was pulling away. I was unable to give the car gas to continue driving forward. On two occasions this was on an interstate, going from almost 70 mph to stop when there was no car or obstacle in front of the car. It created a very dangerous risk of being rear-ended. The car did display the message "Collision Warning" on the instrument panel, emit an audible alarm, and shook the steering wheel. | Crash: No Fire: No | Unknown |
| Apr 2026 | SERVICE BRAKES | I was on the freeway about 2 minutes and the car flashed a red warning then slammed on the brakes and I flew forward. No cruise control and no buttons hit or anything automatic. Another time, I was merging to freeway on ramp (with 2 lanes merging and going to freeway). I was on the left right lane towards the on ramp and another car came speeding next to me on other the on ramp right lane. All of a sudden, my Tucson says emergency braking for about 1 to 3 seconds. slamps the brakes. I am not sure if the other speeding car made a sensor think I was going to merge into him,or him into me, or the sensors didn't detect the lane markings. It's my daily route to this ramp and it has not occurred in the past. These emergency braking incident has happened several times (4-5 times in a month) to me, usually during a highway drive similar to those above. I have to turn off the forward collsion to stop this happening and it comes back on everytime when the car starts from a off. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | I have about 13,500 miles on my 2025 Tucson Hyundai. The screen with the speedometer and HUD constantly turns on and off so you have no idea what speed you're going, if you need fuel and several other readings. It has been repaired once. Took it back to the dealer a second time, they said there was no issue. It is still doing it, and I am making an appointment to return it to the dealer again for service. I drive on a very busy interstate daily to and from work. I feel this is a safety issue. I googled the problem and many accounts of this happening to other owners can be found with the same issue. I think Hyundai needs to issue a recall and make sure their engineering department finds the source of this and corrects the problem before someone is in an accident or just stranded on some highway. | Crash: No Fire: No | Unknown |
| Apr 2026 | FORWARD COLLISION AVOIDANCE | I forgot to mention that with my two accidents while slowing down for traffic or a turn, that phantom braking happens almost every day now (it happened about 7 times in 4 minutes while I was on the highway, that's not exageration) Curves on the highway with a car diagonal to you in the center lane while you're passing, weird light reflection, falling snow, dust in a construction zone, anything. I can't drive with it on as it alerts to nothing. It's very scary to drive with it on, so now I have a useless safety feature that is really more like a death trap in the right circumstances, which will come.... Someone will be doing 70 on the highway, and their Hyundai Tucson will slam it's brakes on full tilt and it will cause injury and/or death. It's only a matter of time. | Crash: Yes Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | The display on the dashboard that includes the speedometer and other information goes completely blank. So does the heads-up display on the windshield. This could occur at the same time or individually. It may last only a few seconds or for several minutes. This has happened since I bought the car about 1.5 years ago. I've had it to the dealership and they have noted the problem but have not been able to fix it. I know that Genesis, which is part of Hyundai has had recalls about this problem, but so far Hyundai has not. Since it involves a loss of the speedometer, I think that it is a safety problem and should be addressed. It happens almost every time that I drive the car. | Crash: No Fire: No | Unknown |
| Apr 2026 | FORWARD COLLISION AVOIDANCE | Phantom Braking due to Forward collision detection has caused one front end collision in snow and one rear end collision in a construction zone while I was slowing down. In one instance it was snowing and in one instance it was in a dusty construction zone slowing for steel plates. | Crash: Yes Fire: No | Unknown |
| Apr 2026 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle experienced intermittent phantom braking; the vehicle violently and suddenly slammed on the brakes with no obstructions present, causing the contact to sustain shoulder and back pain on several occasions. The contact did not seek medical assistance. The contact stated that the failure had progressively worsened. Additionally, the contact stated that the standard Smart Cruise Control (SCC) disengaged while driving. The contact stated that the failure had been intermittent, requiring the driver to manually re-engage the cruise control mode. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000. | Crash: No Fire: No Injuries: 1 | 5,000 |
| Apr 2026 | FORWARD COLLISION AVOIDANCE | I was stopped behind another car in a through-lane in the parking lot at Marshall's. I was fully stopped about 1 car length behind another stopped car. I decided to make a left turn (from my stopped position) into a perpendicular through-lane in the same parking lot. Just after I drove my entire car to the left of the parked car, my Hyundai Tucson slammed on the breaks. There were no cars coming toward me in the oncoming through-lane. There were no cars in front of me or coming toward me in the perpendicular through-lane. The FCA was OFF. Again, I don't understand why the car is appying the brakes while I'm going forward if the FCA is off. | Crash: No Fire: No | Unknown |
| Apr 2026 | FORWARD COLLISION AVOIDANCE | This incident occured in The Woodlands, Texas, about a 45 min drive north of my home. I was headed south on [XXX] . I had pulled into a left turn lane at the intersection of [XXX] . After the oncoming traffic had cleared, I proceeded to make a left turn onto [XXX] . My Hyundai Tucson slammed on the brakes just as I entered the oncoming lane. The FCA was OFF. I was able to hit the gas and start moving forward again before any oncoming traffic got to this intersetion. There was no warning before the brakes were applied. Note, the FCA safety function was absolutely positively turned off. We have gotten into the habit of turning it off to avoid these unintended, unexpected sudden complete stops. Now I'm concerned the FCA system has more problems than just being overly senstive or malfunctioning causing numerous sudden braking issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |