Complaint volume
245 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Tucson Complaints
245 consumer-submitted complaints on record for the 2025 Hyundai Tucson, grouped by component category.
245 Total complaints
25 Crash reports
1 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 1 fire report, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 6,521 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Tucson complaints?
25 Crash
1 Fire
14 Injury
0 Fatality
5 Towed
4 Medical attention
What are the most common 2025 Hyundai Tucson complaint categories?
FORWARD COLLISION AVOIDANCE 74
UNKNOWN OR OTHER 35
ELECTRICAL SYSTEM 21
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 19
EXTERIOR LIGHTING 6
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 4
POWER TRAIN 4
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 4
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 4
245 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On XXX, my vehicle unexpectedly activated its automatic braking system while driving, resulting in a rear-end collision. My infant daughter was in the vehicle at the time. While we were fortunate to avoid catastrophic injuries, the incident placed both of us in significant danger and could easily have resulted in a much more serious outcome. The other driver may also have sustained injuries as a result of the collision. The vehicle sustained approximately $20,000 in damage. Since the accident, I have learned of Hyundai’s recall involving this braking system. Given the circumstances, I am deeply concerned that the condition addressed by the recall contributed to the collision. What is particularly troubling is that this was not the first time I raised concerns regarding the vehicle’s braking behavior. On February 23, 2026, at approximately 11:00 a.m., I spoke with my dealership, North Bay Hyundai in [XXX] regarding unexpected braking behavior that I was experiencing with the vehicle. My concerns were not escalated, and I was not advised that a potential safety issue might exist. Several months later, I was involved in a collision involving the same system that is now subject to recall. I am also deeply concerned by the manner in which this recall was communicated. I received only a text message regarding a defect involving a critical vehicle safety system. Given the potential consequences of unexpected braking events, I do not believe the seriousness of this issue was adequately conveyed to affected customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 | Unknown |
| May 2026 | POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My vehicle has an ongoing safety‑critical defect involving the braking system, powertrain, and ADAS logic. I have not driven the vehicle since 04/27/2026; all diagnostic trouble codes were recorded while the vehicle was in the dealership’s possession. On 05/05/2026, the vehicle stored multiple DTCs, including C164286, P071300, P076800, U060FF1, U060F29, and U061386. On 05/13/2026, P071300, P076800, U060FF1, U060F29, and U061386 were recorded again, showing repeated powertrain, communication, and control‑system faults while the vehicle remained with the dealer. On 05/22/2026, two additional safety‑related DTCs (P107600 and C272146) were first recorded, and both were last reported again on 05/27/2026, still while the vehicle was in dealer custody. These DTCs now show as Historical because the vehicle has not been operated since the last fault was recorded. Their Historical status only means the system has not run a new check — it does not mean the defect is repaired. The vehicle has also exhibited brake‑logic abnormalities, including a persistent Brake‑ON signal at highway speeds, which violates Brake‑Throttle Override safety logic and affects ADAS functions. The powertrain shows signs of torque converter instability, mechanical drag, abnormal slip, and heat buildup documented across these dates. Two OTA updates were performed during periods of instability, but neither corrected the defect. The dealership has not provided documentation confirming the safety issues were resolved. Because the braking logic, powertrain behavior, and repeated DTC activity remain unexplained and unresolved, I do not believe the vehicle is safe to operate. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | What component or system failed or malfunctioned, and is it available for inspection? The forward collision avoidance (FCA) system malfunctioned. The front camera system appears to have triggered unintended hard braking beyond normal driver input. The vehicle is available for inspection upon request. How was safety put at risk? While approaching a vehicle in front of me, I was gradually slowing down and applying the brakes normally. Without warning, the vehicle suddenly applied significantly stronger braking than intended. This abrupt and excessive braking caused the vehicle behind me to collide with my car, creating a dangerous situation and increasing the risk of injury. Has the problem been reproduced or confirmed? UNKNOWN. The issue has not been reproduced since the accident, and it has not yet been confirmed by a dealer. However, the incident is consistent with Hyundai Recall NHTSA Campaign Number 26V316000, which describes unexpected and premature activation of the forward collision avoidance system. Has the vehicle been inspected? The vehicle has been inspected by insurance representatives following the accident. It has not yet been inspected by Hyundai or a dealership specifically for this recall-related issue. Were there any warning signs before the failure? There were no warning lights, alerts, or messages prior to the sudden braking event. The braking intervention occurred without advance notice. Additional description of incident: At the time of the incident, I was approaching a vehicle ahead and applying the brakes gradually under normal driving conditions. The vehicle then suddenly applied much stronger braking than expected, consistent with automatic emergency braking intervention. This abrupt deceleration caused the vehicle behind me to rear-end my car. This behavior matches the defect described in Hyundai Recall 26V316000, where the forward collision avoidance system may activate unexpectedly and apply excessive braking. | Crash: Yes Fire: No | Unknown |
| May 2026 | VEHICLE SPEED CONTROL | Doesn't slow down properly when I step off from gas pedal and try to stop at traffic light/stop signs and before making turns. It barely reduces average 2 mph for whole block. Lets say when I step off from the gas pedal at 25 mph, the car reduce the speed to about 23 mph when it's so close to light/stop signs and right before making turns. It seems like there is no 1st gear, just 2nd gear is the lowest. Always I have to brake harsh before light/stop sign/ making turns. I've been driving for 45 years in NYC but I can't get used to this dangerously weird driving situation while driving the 2025 Hyundai Tucson. I have driven the 2023 Hyundai Tuscon before as well but I have not had this issue until now with the 2025 model. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | MULTIPLE WARNING LIGHTS ON THE DASHBOARD, INCLUDING SRS , TCS, ABS , ALL LIGHTS STAY ON EVEN AFTER TURNING THE VEHICLE OFF. SYSTEMS DON'T WORK, SUCH AS LANE DEPARTURE, COLLISION AVOIDANCE & ABS DON'T WORK. SPOKE W/ KOEPPEL HYUNDAI, MENTIONED THE ISSUE, BUT WAS TOLD THAT THAT ISN'T PART OF THE RECALL, THEREFORE THEY WILL NOT ADRESS THE ISSUE. IT'S FRUSTRATING , DON'T FEEL SAFE DRIVING THE VEHICLE. WILL TAKE LEGAL ACTION IF ANY ACCIDENTS WILL HAPPEN DUE TO AN ISSUE THAT THE DEALER IS REFUSING THE ADRESS. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | During the winter, my car would activate the forward collision warning and automatic emergency braking while I was driving when there were no other vehicles in front of me or even around me. It happened several times over a few day timespan, at the time I thought it was because I had gotten a car wash when it was colder weather and maybe the water had affected the system but now I see that there is a recall for this same issue. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | My car abruptly stopped due to the emergency braking system when the car in front of me braked (hard) but I had more than enough time to stop without having the emergency braking system engaged. Due to this, the car behind me hit me from behind damaging my bumper, trunk, and back lights | Crash: Yes Fire: No | Unknown |
| May 2026 | STRUCTURE | The underbody shield is held up partially by plastic nuts that get loose casing the shield to rattle at speed over 60mpg. I read multiple reports from other owners on reddit. Tightening these plastic nuts help ressolve the rattle temporarly, but the nuts are flimsy and keep spinning. You can't really tighten them well. A good remedy from Hyundai would be to replace these flimsy plastic nuts with metal ones that stay tightened and secure the underbody shield in place. Dealer wasn't helpful and wanted to charge $200 just to look at it | Crash: No Fire: No | Unknown |
| May 2026 | SEAT BELTS | The rear seat belt is stuck. The vehicle was only 3 months old when it was noticed. Originally, I thought the constant beeping about the rear seat belts was due to this error, but it is 2 separate issues. | Crash: No Fire: No | Unknown |
| May 2026 | EXTERIOR LIGHTING | Before I owned this car, I used to get so frustrated whenever I was driving behind this type of vehicle because the rear blinkers are mounted so incredibly low in the bottom bumper that you can't see what the driver is doing. Now that I actually own a Hyundai Tucson, I feel completely responsible for the drivers behind me. Because I know how low my blinkers and reverse lights are, I have to turn them on way before I actually turn, and I'm always worried someone will hit me when I'm in reverse. On top of that, my friends who drive behind me constantly tell me how bad it is and how hard it is to see my signals because of how low they sit. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | The forward collision automatic braking happens randomly and for no reason causing immediate and complete stops in the middle of traffic. It whips the head forward as if a crash had occurred and causes drivers to the rear to have to suddenly brake to avoid collision. Ive had it occur multiple times since purchase with the most recent being this morning in the middle of a roundabout. I know I can disable the system but 1) that's also a safety risk and 2) it turns back on every time I start the car which is unacceptable. Ive asked the dealership about it and was told that it cannot be disabled. I already have the sensitivity turned down as much as possible and it still is happening. This issue makes an otherwise wonderful vehicle almost uunrivaled. When this happens there's no warning before the sudden braking. It also will randomly just slow speed down for no reason and with no way for the driver to stop it. Something needs to be done. Fix the system and make available a way to disable it without it auto turning back on. Im fed up. | Crash: No Fire: No | Unknown |
| May 2026 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Forward collision assist is dangerous. It engages when not necessary and has almost caused several wrecks by slamming on the brakes. There needs to be a way to permanently disable and not have to pick through a series of menus every time. Also, lately I feel like I’m fighting the lane keep assist when I’m on the highway, and it tries to move when not necessary. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | While driving the vehicle information system (speedometer, tach, fuel, etc.) goes dark for several minutes. It comes back then it goes out again. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 3 incidents of same braking component. Once while exiting a parking lot, the car slams breaks so hard while accelerating that car slams to hard stop with no warning. Once while driving through an intersection brakes engaged for no reason. Once after stopping at Red light, then when moving with traffic, car stops so hard with no warning that we were almost rear ended and seat belt left marks and bottom of car seemed to hit the ground. These violent automatic breaking events are scary because for no reason or cause and no warning the car suddenly hard brakes. Fear of being rear ended or car flipping from such sudden and hard breaking. This incident has not been inspected although the car is current on all maintenance and has been recently in to car dealer for oil change. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | On 5/14/2026, while driving southbound on I-95 with my pregnant wife and young daughter, my 2025 Hyundai Tucson (approx. 7,500 miles, purchased new 10/2025) experienced multiple critical safety failures. Two days prior, the heads-up display (HUD) intermittently failed to activate. On 5/14, traveling at 65-70 mph near [XXX] , the brakes auto-applied without driver input. Simultaneously, the instrument cluster and HUD went completely black, eliminating all speed and vehicle status information. This recurred intermittently. Near [XXX] , the brakes auto-applied with full force, locking all four tires and bringing the vehicle from approx. 70 mph to a complete stop on the active interstate. Two trailing vehicles spun out and left the travel lane to avoid rear-ending us. A multi-car pileup was narrowly avoided. The vehicle was taken to Pearson Hyundai in Midlothian, VA. They diagnosed and replaced a faulty wiring harness. Immediately after the repair, driving northbound on I-95 back to [XXX] (5/16), the lane keep assist/lane departure system began pulling the steering wheel into the adjacent lane without driver input, repeatedly and unpredictably at highway speed. The dealer repair did not resolve the all defects. Within a three days this vehicle exhibited: (1) total instrument cluster/HUD failure, (2) uncommanded emergency braking at 70 mph causing two other vehicles to take evasive action (3) uncommanded steering input into an adjacent lane. These failures created immediate risk of serious injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | There have been two instances now within about 4 months where my 2025 Hyundai Tucson's emergency braking/anti forward collision system has engaged completely unnecessarily, slamming on my brakes and almost causing the car behind me to hit me. In both cases there wasn't a car in front of me within at least 100 feet. In both cases I was going probably 30-40 miles per hour. | Crash: No Fire: No | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | The forward emergency braking system on this vehicle is a hazard not a safety feature. I have almost been rear ended 3 times because of it and have had my neck and back hurt from the quick sudden stop! I was not even at risk of getting into an accident! This feature needs to be permanently disabled! I still owe 30 payments on this car but will be getting rid of it if i can't disable this permanently. | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2026 | FORWARD COLLISION AVOIDANCE | The FCA engages in situations that are not dangerous. There is a slamming of the breaks which causes items in the car to fly off the seat and nearly cause the cars behind me to rear end the car. This is a dangerous situation and has happened about 6 times since we purchased the car less than six months ago. There is not a way to permanently disable this supposed safety feature. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | Vehicle is 2025 Hyundai Tuscon purchased 12/31/2025. On April 18th, as I was backing into my garage i noticed that I could not see through the right side end window. On closer look I noticed that the glass was shattered without any spots of particle hit or point of impact. I stopped and took pictures, took the vehicle to Potamkin Hyundai and the service guy also took pictures. I went back on April 21 to see the service manager who also took pictures and advised me to give them some time to review. After about 1 week, I got the message that the request for replacement under Manufacturer Warranty had been declined and that I would have to replace this on my own. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic braking system brakes for no reason when I am not near any cars traveling at high speed or even when I am already at a complete stop or moving very slowly but not anywhere near hitting the car in front of me. This has happened multiple times since I leased this car in July 2025 and it seems to be getting worse. I had a 45 min drive home today and it happened about 7 times all for no reason. How was your safety or the safety of others put at risk? It slams on the brakes unnecessarily and the cars behind me almost rear end me. This has happened on residential roads and highways. Has the problem been reproduced or confirmed by a dealer or independent service center? I just called to take it in. They seemed to have no idea what I was talking about. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet but I am taking it in asap Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NONE | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | On 4/3/2026 heading to [XXX] on I 95 (outside of [XXX] ) traveling with traffic (3-4 lanes) I was in the middle lane going approx 74mph when on 5 separate but in close approximation (estimated within 20 mi) times, my car which was on cruise control, suddenly threw up warnings to pull over, shook my steering wheel, yanked my car toward the left lane (with traffic flowing the same way as I was) and suddenly decreased my speed to 64 mph before I could regain control! It was a beautiful, sunny day with no precipitation. Cars were swerving and beeping . My family was in the car. I stopped all cruise control and drove the remaining five hours to my destination scared out of my mind. I called local dealership, country club Chevy, dodge, jeep, Hyundai etc. at 607432-9300 and told Gavin what had occurred. I was unable to get into a dealership while I was in [XXX] for the brief time I was there. On my way home I tried cruise control on I 95 in the right hand lane all the way over so that no traffic could be on my right side. It was a beautiful day. It happened again to me, the warning lights, the decrease and speed the yank to the right the shaking steering wheel and the sudden breaking while I was in the state of [XXX] . I turned off cruise control again. I didn’t have a problem after that. When I I returned home, , I took the car in to be looked at at the dealership . They said they couldn’t find anything wrong. I contacted Hyundai motor corp at 800-523-4030. Case number 42576997 was assigned. I was put to Hyundai finance. No resolution. I contacted Hyundai Corp Office at 714-410-4382 and spoke with Mohammed. To date, as of May 7 there has been no resolution as the dealership doesn’t have access to drive this car on a 4 Lane Rd. as we live in a real area. I do not feel safe driving this car. It is going to kill someone else on the road or someone in my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | The cars speedometer screen and radio screen go black and sometimes flicker on and off. This makes it impossible to see the speed. Also the car stalls sometimes when this happens in traffic. The autonomous braking applies the brakes even when there is a large distance from other cars and objects to the point where it has almost caused me to get into an accident on numerous occasions. The driver attention alert comes on and off over and over again even though I’m fully focused on driving and well aware of what is going on and this sometimes happens in a sequence where all of the warning lights illuminate on dash. Sometimes all of the warning lights display on cluster after it goes black and then car says to shift to park when display goes back on causing safety concerns for me in traffic. In addition my sunroof glass is making a loud noise like it’s going to crack. | Crash: No Fire: No | Unknown |
| May 2026 | AIR BAGS,SEAT BELTS | The contact leased a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, another driver cut her off while in an intersection which activated the emergency brake system. As a result, the contact was hit from behind by another vehicle. The air bags did not deploy and the seat belt failed to secure the contact and thrusted her forward. The contact did not seek medical attention but days after the accident, the right side of her neck, right lower shoulder blade, right inner thigh, right side of her chest, left side sciatica, lower right abdomen, and lower back. The authorities arrived at the scene and a police report was filed. Despite the failure and the damage to the vehicle, the contact managed to drive the vehicle home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 15,900. | Crash: Yes Fire: No Injuries: 1 | 15,960 |
| Apr 2026 | SEAT BELTS,WHEELS,SERVICE BRAKES | Had an issue with driver assist radar when in complete control. Until you’re not! Brakes lock up skidding tires and causing seat belts to lock up. It happens so suddenly it scares you to the point of heart attack. This has happened: merely backing out of driveway, when accelerating in your lane with car in turn lane beside you turning right. And most recently on FL Turnpike while in stopped/slowed traffic due to emergency vehicles trying to get to scene of Naples wildfire. When I accelerated as traffic resumed at slow speed the car locks up brakes, squalling tires and slewing sideways. It startled me so much my heart was racing and I didn’t know if the car was still running or not. There was an 18 wheeler coming up behind and I was frozen not knowing what to do next. I don’t know if sensitivity can be adjusted or what it needs but my heart can’t take many more of these incidents. I will report to dealer as well. I know there is a Reddit thread about these same issues that my daughter found on researching this issue. | Crash: No Fire: No | Unknown |
| Apr 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was on the freeway about 2 minutes and the car flashed a red warning then slammed on the brakes and I flew forward. No cruise control and no buttons hit or anything automatic. Another time, I was merging to freeway on ramp (with 2 lanes merging and going to freeway). I was on the left right lane towards the on ramp and another car came speeding next to me on other the on ramp right lane. All of a sudden, my Tucson says emergency braking for about 1 to 3 seconds. slamps the brakes. I am not sure if the other speeding car made a sensor think I was going to merge into him,or him into me, or the sensors didn't detect the lane markings. It's my daily route to this ramp and it has not occurred in the past. These emergency braking incident has happened several times (4-5 times in a month) to me, usually during a highway drive similar to those above. I have to turn off the forward collsion to stop this happening and it comes back on everytime when the car starts from a off. | Crash: No Fire: No | Unknown |