Complaint volume
226 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Palisade Complaints
226 consumer-submitted complaints on record for the 2025 Hyundai Palisade, grouped by component category.
226 Total complaints
7 Crash reports
1 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, air bags,seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 3 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 16 complaints, with an average reported failure mileage of 10,174 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, air bags,seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Palisade complaints?
7 Crash
1 Fire
3 Injury
1 Fatality
2 Towed
2 Medical attention
What are the most common 2025 Hyundai Palisade complaint categories?
SERVICE BRAKES 56
SEAT BELTS 24
AIR BAGS,SEAT BELTS 18
UNKNOWN OR OTHER 18
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
AIR BAGS 8
VISIBILITY/WIPER 6
SEATS 4
UNKNOWN OR OTHER,SERVICE BRAKES 4
ENGINE 3
226 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | STRUCTURE | I have been cut very deeply at least 6 times on the driver's door, and my wife has been cut at least 3 times (she does not ride in it as often) on the passenger side door while closing. The edge (point) on both sides is rough and sharp. I have begun carrying first aid supplies as it takes 20 mins to stop the bleeding and I am getting scars. This has been reported to the dealership but the service manager states they will investigate. I have found numerous reports online of the same issue with 2025 Palisades. This also occurred with the 2020-2022 model and resulted in recalls of some trim packages. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,SERVICE BRAKES | I have 25 Palisade calligraphy and from the last two months I almost went 7-8 times to the dealership because of the ABS issue. When going over rougher road, railroad tracks, and also uneven surfaces brake is not working at that time. It is an issue that only happens under very specific conditions like slow speeds (under 10 mph), uneven surface (gravel, railroad tracks, speed bumps, driveway entry). Acts like ABS is activated but it the car isn't acknowledging that it is. I work in Manhattan and that is very crowdy place and at that time my car brake is not working, I almost hit the crowd because my car is not stopping at the stop line, it is very serious issue, please consider it and take this feedback. | Crash: No Fire: No | Unknown |
| Nov 2025 | SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that on a separate occasion, while trying to lock the seat belt, the seat belt failed to click and lock securely. The contact was unsure if the seat belt was secured. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; however, no assistance was offered. The contact parked and had not driven the vehicle due to safety concerns. The failure mileage was approximately 2,500. | Crash: No Fire: No | 2,500 |
| Nov 2025 | VISIBILITY/WIPER | My windshield appears to be extremely prone to rock chips and cracks. My vehicle is available for inspection. My Hyundai is only a year old and has several rock chips and a large crack in the windshield. This is now beginning to affect the visibility through my windshield. The problem has not been reported to the dealer but it will be on my next service appointment. Im pretty confident that the dealer will tell me to contact my insurance. The problem has not been reported to anyone at this time. My other vehicles do not have this problem and they are a lot older than my Hyundai. | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES | I had brought my car in because it feels like the antilock brakes kick in on uneven surfaces. I was told there is no issue. This happens again 2 days ago. I have had it happen where I almost hit the person in front of me, the car will not stop. Dry roads. It’s on bumpy roads, more often is a slight downhill. No lights on dash for antilock brakes coming on. | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | A dangerous and unpredictable braking issue has plagued my brand-new SUV (under 5,000 miles). On multiple occasions, the brakes have engaged suddenly and without warning while driving, causing the vehicle to stop abruptly in the middle of the road. This creates a hazardous situation with the potential for rear-end collisions, putting my family at risk and causing back pain to my passengers. The same problem also occurs when parking. The dealership requires a five-day service appointment, but the lack of any pre-warning lamps or indicators makes this issue especially concerning. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Please remove the alert “Consider a break”. This alert is very annoying and distracting. My opinion it does nothing for the safety of the vehicle. At the time I purchased the vehicle I was not advised about the alert. Had I known prior to purchase, I would have passed on the purchase. Please do something to remove or delete the aforementioned alert. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | My son and I were driving down the interstate and all of a sudden we heard a loud boom. It felt like something hit the vehicle, but it was more like an explosion. I thought possibly a rock or something hit the back of my car, but that didn’t make any sense. There were no vehicles or bridges around us. I was two minutes from home so I drove home and when I pulled in the driveway, I heard a cracking noise. When I parked, we got out to investigate and determined that the cracking was coming from the moon roof. It was actively cracking. This is exactly what has happened to Palisades in the past with the exploding sunroof/moonroof. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | I have an ongoing safety concern on my vehicle, seemingly having to do with the brakes or ABS malfunction. There is a delay in the breaking of the vehicle occasionally in specific circumstances. Typically in a parking lot or stop sign, if there is a buckling of the road or potholes or uneven surfaces between the tires, the vehicle will skid over the surfaces and braking is delayed. Events have occurred 8 documented times and a few more during my ownership of the vehicle. Because this typically happens at a stop sign and the car has driven through the stop sign the issue could absolutely cause a multi exhale accident. Because this issue is surface specific, it is difficult to reproduce and the dealership is unable to find the root cause and fix the vehicle. During the two service visits, the dealer has tried to find the issue by doing a diagnostic scan and did a road test on each of the visits as well. In the four months that I’ve owned this vehicle and 10,000 miles that I have driven. This is happened less than a dozen times – most of the incidents are personally documented. No visible warning lights engage when the events have happened. I have contacted Hyundai consumer affairs and am working with them on a resolution of which neither party is sure of at this point. There is an active case number : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | SEAT BELTS,UNKNOWN OR OTHER,SERVICE BRAKES | the abs system doesn't work properly on uneven, low speed roads. the brakes will not stop i have almost wrecked on multiple occasions. the seat belt located in the middle row, the middle seat belt gets stuck in the plastic causing the belt to stay loose. the vehicle also will shut its self down into "accessory" mode and put me into park not allowing me to move from traffic. it will either "reboot" or power off fully if i hit the ignition, i never know which it will do until it does it. it will sputter as if it is trying not to die if i am setting in a line or parked with the car on. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | I smell gasoline through the AC vent at every stop when I drive the car locally at low speed (under 50 mph) after the car has been parked overnight. The smell eventually goes away after driving a while, but it comes back the next day when the car has been parked overnight. I feel like the smell is worse as the fuel tank gets lower. I took the car to the dealership and they were not able to identify the problem. | Crash: No Fire: No | Unknown |
| Oct 2025 | SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted and confirmed the recall status. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | TIRES | The contact owns a 2025 Hyundai Palisade equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 245/50/R20, DOT Number: 15MA0-1AH0-2424. The contact stated that upon inspecting the vehicle, the front driver’s side tire and the front passenger’s side tire were bald. The vehicle was taken to the dealer, who confirmed that the tread on both tires was bald; however, no assistance was provided. The contact stated that the rear tires did not need to be replaced. The tires were not replaced, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,041. | Crash: No Fire: No | 13,041 |
| Oct 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed low speed and depressing the brake pedal, the front end of the vehicle started shuddering while driving over a pothole or a bump, and the ABS suddenly became inoperable. The contact stated that the failure had been recurring while driving and required the contact to release the brake pedal while the ABS was inoperable and to slam on the brakes to stop the vehicle. There was no warning light illuminated. The contact stated that he was an Uber driver, and the failure had nearly caused the vehicle to hit pedestrians at the airport. The vehicle was taken to the dealer on two occasions. The dealer confirmed that the failure was not related to the vehicle alignment and informed the contact that the failure could not be replicated. The contact shared a recording of the failure with the dealer. The contact stated that the failure had recurred on another occasion, causing the vehicle to drive over the sidewalk and onto the middle of the road. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |
| Oct 2025 | UNKNOWN OR OTHER | It happened on the way home from Manhattan [from Mount Sinai Hospital], near the ramp to 9W. The road was freshly milled (top layer removed before repaving), and I was going downhill. Traffic ahead was slowing, I had plenty of room, and it wasn’t even a sudden stop — I was just trying to gradually slow down when the car failed to respond properly. This isn’t some one-off. The behavior matches what I’ve seen others report: at low speeds, on rough or uneven surface, the ABS seems to engage when it shouldn’t, and instead of stopping, the car jerks forward. I’ve been able to replicate it a few times now — I more or less can sense when it might happen. To make matters worse, my pregnant wife was in the passenger seat when this happened. She injured her left shoulder during the crash, and the very next day she had to undergo an emergency C-section. Because her lower body was numbed for surgery, the pain in her shoulder made the whole experience much harder for her [btw, Mother and Baby are perfectly fine, thanks god]. This has left me shaken that a family SUV can have such a dangerous defect on the road. There is a lawsuit already, but this needs to be taken very seriously. https://www.classaction.org/news/2023-2025-hyundai-palisade-vehicles-plagued-by-brake-problems-class-action-suit-claims | Crash: Yes Fire: No | Unknown |
| Oct 2025 | SEAT BELTS,SEATS,UNKNOWN OR OTHER | The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the seat belt could be buckled. We spoke to Hyundai corporate and the local service center and they confirmed nothing could be done. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,SUSPENSION,SERVICE BRAKES | I was driving slowly, about 5 mph, and was pulling over on a residential street to park on the street, and my Hyundai started shaking…the steering wheel and car were shaking and the brakes weren’t working. I nearly rear ended a car full of people. It did eventually a stop and the whole thing lasted maybe 10 seconds but it was terrifying. I had it towed to the dealership and they can’t seem to duplicate it. | Crash: No Fire: No | Unknown |
| Oct 2025 | SUSPENSION | Component/System Failed: The rear suspension strut assembly on the passenger side fully dislodged while driving at approximately 30 mph. The vehicle and damaged component are available for inspection upon request. Safety Risk: The sudden failure caused the rear of the vehicle to drop and become unstable, creating a loss of control risk to myself and nearby drivers. Reproduction/Confirmation: The issue has not been reproduced but was confirmed by the Hyundai dealership upon inspection. Inspection: The vehicle has been inspected by the manufacturer’s service department and corporate case team. Warning Signs: No warning lights, error messages, or abnormal noises were present prior to the failure. The dealership classified the failure as impact damage, claiming an external force caused the rear strut to detach, which excludes it from warranty coverage. However, my insurance inspection found no evidence of significant impact or collision, noting only minimal scuffing and no structural deformation. This indicates the issue was more consistent with a mechanical or structural defect rather than road damage. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | When driving at a low speed and over an uneven driving surface attempting to brake, the abs system unnecessarily engages and causes the car to lock up and skid instead of braking. This almost caused a car accident where my car would not stop like normal and almost skid into a stationary vehicle with an increased stopping distance until it stopped with a jolt. There is a class action lawsuit on this issue in Ohio and New York. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | I have had multiple issues when it comes to braking on uneven roads, going over railroad tracks, and going over speed bumps in parking lots. The vehicle will start shaking erratically and lunge forward into oncoming traffic. No warnings or lights came on either. I have now taken my vehicle in to 3 different dealers to have it inspected and have had the issue replicated several times by a 1 of the dealers. The service manager from the dealer i originally bought the vehicle from refused to even inspect the vehicle and told me the only way they will even look at it was if I brought a video showing the issue of the vehicle lunging forward into oncoming traffic. They also stated that this wasn't a warranty issue and that I would be billed for it. The vehicle is brand brand new 2025 Palisade(2 months old) with 2,000 miles. I was advised to open a case with Hyundai and was then told by the case worker that this is how the vehicle is supposed to operate and there are no issues. After further research to see if anyone else has reported this issue, I found 2 class-action lawsuits filed and over 100 complaints filed with the NHSTA as well. I guess I'm not the only one having this exact issue. This is a serious safety issue and should be addressed. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | I just had at least my 6th occurrence with my new 2025 Hyundai Palisade Calligraphy Night Edition where, while braking at a slow speed, my abs kicked in and wouldn’t stop my car despite pushing the brake to the floor. Finally it abruptly stopped. In all situations, the road surfaces seemed to be slightly uneven or slightly bumpy. Each time this happened, I was traveling very slow and no faster than 10-15 mph. I’ve had my car for less than 5 months and now has happened at least 6 times. I nearly missed rear ending the vehicle in front of me in all cases because the abs was aggressively pulsating but not stopping until almost hitting the vehicle in front of me. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | The brakes on the car almost caused an accident where we would have rear ended the car in front of us. We were in a line of cars exiting a gravel parking lot traveling 5-10 mph. I pressed on the brake pedal as the car in front of us began to brake and our antilock brakes engaged and our car continued to travel forward towards the car in front of us. Luckily the car in front of us pulled out onto the road and we did not hit them. Similar issues have happened a handful of times since buying in March of 2025. I am an experienced driver and am familiar with how antilock brakes work and when they should engage, these instances have not been such cases. It seems it will only be a matter of time until this causes accidents. Another instance was when approaching a stop sign and hitting rumble strips in the road. This improper engaging of antilock brakes can very easily lead to car not stopping in time putting myself, my family, and other vehicles traveling on road at risk. I called the dealer and they said there is no issue and the antilock brakes are acting as they should. I have owned several cars over my lifetime and never had antilock brakes engage in these same instances. Upon investigation online, other drivers are experiencing similar issues and Hyundai is denying the issue. I have an appointment scheduled to get it looked at. There were no warnings, messages or other symptoms of the problem. How many people are going to have to report the same issue or how many people are going to have to be hurt before action is taken. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | It doesn’t brake on uneven surfaces because of ABS sensor issue. This has been reported by many owners of 2023-2025 Hyundai Palisade. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES | When driving over railroad tracks or entry gates, the vehicle skids forward in an uncontrollable manner and vehicle is unable to stop when I press on the brake pedal. I have to put the car in “park” to stop the vehicle from rolling into oncoming traffic or colliding into the car in front of me. It appears to be an ABS problem. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | My location of work has metal grates (to close a metal gate) at the entrance and exit. I’ve experienced many many times at the exit as I am breaking the breaks slipping. I’ve noticed it other times as I break while driving over uneven surfaces. I finally started digging because that’s not normal and it was brand new. It appears others have had the same issue. It doesn’t look like a recall has been issued, but definitely needs to be. | Crash: No Fire: No | Unknown |