Complaint volume
209 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Palisade Complaints
209 consumer-submitted complaints on record for the 2025 Hyundai Palisade, grouped by component category.
209 Total complaints
6 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, air bags,seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 0 fire reports, 2 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 13 complaints, with an average reported failure mileage of 8,475 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, air bags,seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Palisade complaints?
6 Crash
0 Fire
2 Injury
1 Fatality
1 Towed
1 Medical attention
What are the most common 2025 Hyundai Palisade complaint categories?
SERVICE BRAKES 56
SEAT BELTS 20
AIR BAGS,SEAT BELTS 16
UNKNOWN OR OTHER 14
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
AIR BAGS 8
VISIBILITY/WIPER 6
SEATS 4
UNKNOWN OR OTHER,SERVICE BRAKES 4
FORWARD COLLISION AVOIDANCE 3
209 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | SEAT BELTS | Vechile bought new less than 6 months ago. Seat belt of passenger side does not function properly. Federally seat belts required to operate vehicle. I have small children to buckle into this seat. Safety concern since death could happen. Attempted to have dealer fix 3 times within the month and unable. Stop sale has been issued now on this vehicle. Completely unsafe. | Crash: No Fire: No | Unknown |
| Dec 2025 | SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES | Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No messages have popped up | Crash: No Fire: No | Unknown |
| Dec 2025 | SUSPENSION,UNKNOWN OR OTHER | - Loud rattle in back of car which was determined by Brenham Tx Hyundai dealer to be bad rear shocks on 12/4/2025. - Inspection available upon request. - Faulty shocks could fall off and cause a wreck or damage/wreck to anyone following. - Brenham Tx Hyundai performed the inspection. - No warning other than the loud rattle coming from back of car. We were told that the shocks were in inventory. Setup up repair appointment on 12/12/25. Waited 1 hour then we were told the shocks were on back order. No idea as to when they would be shipped or re chives by the dealer. | Crash: No Fire: No | Unknown |
| Dec 2025 | VISIBILITY/WIPER | I purchased the 2025 CPO Palisade Calligraphy in April 9, 2025. Two weeks after I purchased it, I started noticing abnormal scratches and chips in the windshield. I had not driven behind a vehicle that threw rocks, I was not a beach for sand to scratch, nor had my vehicle been exposed to a creature that could have scratched the windshield. I reached out to my sales person and he said he'd connect back with me. That never happened. A couple months later, after getting my car detailed, I noticed many more scratches and dozens of chips. I reached back out to the dealer and my salesperson had left. I connected with a manager, as the chipping and scratching was causing a safety issue as I was focusing on it while driving and the way the sun would hit it caused awful glares. After speaking with a manager and then general sales manager, they agreed to replace the windshield. It was not until after this situation and my moonroof randomly exploding that I realized there were a number of windshield complaints on Hyundai's, specifically Palisades. While most reports are from 2020, I wanted to report to NTHSB that the issue is still happening. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | In general even in slow speed the emergency break kicks in and actually the vehicle is sliding and not stopping. Now in the snow when you try to stop again the vehicle is shaking and sliding instead of stopping | Crash: No Fire: No | Unknown |
| Dec 2025 | BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | The vehicle’s forward collision warning / rear cross-traffic warning system is falsely detecting obstacles while I am driving down a normal residential driveway. The driveway has a gentle slope overall, with a slightly sharper angle right at the point where it meets the street. As I begin to move down the driveway—both in Drive and Reverse—the vehicle emits warning beeps and then suddenly and aggressively applies the brakes on its own, even though the path is completely clear. The braking is abrupt and forceful, and the system appears to misinterpret the brief angle change at the curbline as an obstacle. The vehicle is available for inspection upon request. This malfunction puts my safety and the safety of others at risk because the unexpected hard stop could cause a collision or loss of control. More importantly, if the system behaves this way on a simple residential driveway, it could be extremely hazardous on public roads that have larger hills, dips, or transitions. Sudden automatic braking on a main roadway or at higher speeds could lead to a serious crash. The problem has occurred repeatedly and consistently at the same driveway since I began driving the vehicle. It happens nearly every time. I took the vehicle to Speck Hyundai in Kennewick, WA, but the dealer was unable to reproduce the issue during their inspection. I have video evidence clearly showing the warning beeps and the vehicle braking on its own. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | The vehicle has roughly 8500 miles on it in the first year. We have experienced multiple engine misfires due to bad ignition coils on cylinders 3 & 4. The first incident was in July 2025, and the second was in November 2025. The first incident was on the freeway, going 75mph, and the second was on a city road, going 35mph. The first incident, I brought the vehicle to the dealership, and they replaced the coil, cleaned the cylinder, and covered everything under warranty. The dealership told me this is common and Hyundai will not replace the remaining coils until they misfire, even though the dealership knows the coils do not perform well in colder weather. I called corporate regarding this issue, and they confirmed that they will not replace the remaining coils, although a mechanic at a dealership they work with has already confirmed they regularly misfire. The Hyundai call center refuses to reach out to the dealership to confirm, will not provide written documentation, and will not provide me with more solutions for their defective vehicle. I asked them if they could provide me with written confirmation that the vehicle was safe, but they could not. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | Antilock braking system is malfunctioning. Significant increase in stopping distance, and especially on uneven or wet surfaces. The car shutters and shakes while stopping. We have almost hit a deer, had trouble stopping at intersections, and did not stop in a timely manner while behind another vehicle. General fear knowing if brakes are firmly pressed that the car is unable to stop quickly (as expected with other vehicles). | Crash: No Fire: No | Unknown |
| Dec 2025 | STRUCTURE | I have been cut very deeply at least 6 times on the driver's door, and my wife has been cut at least 3 times (she does not ride in it as often) on the passenger side door while closing. The edge (point) on both sides is rough and sharp. I have begun carrying first aid supplies as it takes 20 mins to stop the bleeding and I am getting scars. This has been reported to the dealership but the service manager states they will investigate. I have found numerous reports online of the same issue with 2025 Palisades. This also occurred with the 2020-2022 model and resulted in recalls of some trim packages. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,SERVICE BRAKES | I have 25 Palisade calligraphy and from the last two months I almost went 7-8 times to the dealership because of the ABS issue. When going over rougher road, railroad tracks, and also uneven surfaces brake is not working at that time. It is an issue that only happens under very specific conditions like slow speeds (under 10 mph), uneven surface (gravel, railroad tracks, speed bumps, driveway entry). Acts like ABS is activated but it the car isn't acknowledging that it is. I work in Manhattan and that is very crowdy place and at that time my car brake is not working, I almost hit the crowd because my car is not stopping at the stop line, it is very serious issue, please consider it and take this feedback. | Crash: No Fire: No | Unknown |
| Nov 2025 | SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that on a separate occasion, while trying to lock the seat belt, the seat belt failed to click and lock securely. The contact was unsure if the seat belt was secured. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; however, no assistance was offered. The contact parked and had not driven the vehicle due to safety concerns. The failure mileage was approximately 2,500. | Crash: No Fire: No | 2,500 |
| Nov 2025 | VISIBILITY/WIPER | My windshield appears to be extremely prone to rock chips and cracks. My vehicle is available for inspection. My Hyundai is only a year old and has several rock chips and a large crack in the windshield. This is now beginning to affect the visibility through my windshield. The problem has not been reported to the dealer but it will be on my next service appointment. Im pretty confident that the dealer will tell me to contact my insurance. The problem has not been reported to anyone at this time. My other vehicles do not have this problem and they are a lot older than my Hyundai. | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES | I had brought my car in because it feels like the antilock brakes kick in on uneven surfaces. I was told there is no issue. This happens again 2 days ago. I have had it happen where I almost hit the person in front of me, the car will not stop. Dry roads. It’s on bumpy roads, more often is a slight downhill. No lights on dash for antilock brakes coming on. | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | A dangerous and unpredictable braking issue has plagued my brand-new SUV (under 5,000 miles). On multiple occasions, the brakes have engaged suddenly and without warning while driving, causing the vehicle to stop abruptly in the middle of the road. This creates a hazardous situation with the potential for rear-end collisions, putting my family at risk and causing back pain to my passengers. The same problem also occurs when parking. The dealership requires a five-day service appointment, but the lack of any pre-warning lamps or indicators makes this issue especially concerning. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Please remove the alert “Consider a break”. This alert is very annoying and distracting. My opinion it does nothing for the safety of the vehicle. At the time I purchased the vehicle I was not advised about the alert. Had I known prior to purchase, I would have passed on the purchase. Please do something to remove or delete the aforementioned alert. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | My son and I were driving down the interstate and all of a sudden we heard a loud boom. It felt like something hit the vehicle, but it was more like an explosion. I thought possibly a rock or something hit the back of my car, but that didn’t make any sense. There were no vehicles or bridges around us. I was two minutes from home so I drove home and when I pulled in the driveway, I heard a cracking noise. When I parked, we got out to investigate and determined that the cracking was coming from the moon roof. It was actively cracking. This is exactly what has happened to Palisades in the past with the exploding sunroof/moonroof. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | I have an ongoing safety concern on my vehicle, seemingly having to do with the brakes or ABS malfunction. There is a delay in the breaking of the vehicle occasionally in specific circumstances. Typically in a parking lot or stop sign, if there is a buckling of the road or potholes or uneven surfaces between the tires, the vehicle will skid over the surfaces and braking is delayed. Events have occurred 8 documented times and a few more during my ownership of the vehicle. Because this typically happens at a stop sign and the car has driven through the stop sign the issue could absolutely cause a multi exhale accident. Because this issue is surface specific, it is difficult to reproduce and the dealership is unable to find the root cause and fix the vehicle. During the two service visits, the dealer has tried to find the issue by doing a diagnostic scan and did a road test on each of the visits as well. In the four months that I’ve owned this vehicle and 10,000 miles that I have driven. This is happened less than a dozen times – most of the incidents are personally documented. No visible warning lights engage when the events have happened. I have contacted Hyundai consumer affairs and am working with them on a resolution of which neither party is sure of at this point. There is an active case number : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | SEAT BELTS,UNKNOWN OR OTHER,SERVICE BRAKES | the abs system doesn't work properly on uneven, low speed roads. the brakes will not stop i have almost wrecked on multiple occasions. the seat belt located in the middle row, the middle seat belt gets stuck in the plastic causing the belt to stay loose. the vehicle also will shut its self down into "accessory" mode and put me into park not allowing me to move from traffic. it will either "reboot" or power off fully if i hit the ignition, i never know which it will do until it does it. it will sputter as if it is trying not to die if i am setting in a line or parked with the car on. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | I smell gasoline through the AC vent at every stop when I drive the car locally at low speed (under 50 mph) after the car has been parked overnight. The smell eventually goes away after driving a while, but it comes back the next day when the car has been parked overnight. I feel like the smell is worse as the fuel tank gets lower. I took the car to the dealership and they were not able to identify the problem. | Crash: No Fire: No | Unknown |
| Oct 2025 | SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The local dealer was contacted and confirmed the recall status. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed low speed and depressing the brake pedal, the front end of the vehicle started shuddering while driving over a pothole or a bump, and the ABS suddenly became inoperable. The contact stated that the failure had been recurring while driving and required the contact to release the brake pedal while the ABS was inoperable and to slam on the brakes to stop the vehicle. There was no warning light illuminated. The contact stated that he was an Uber driver, and the failure had nearly caused the vehicle to hit pedestrians at the airport. The vehicle was taken to the dealer on two occasions. The dealer confirmed that the failure was not related to the vehicle alignment and informed the contact that the failure could not be replicated. The contact shared a recording of the failure with the dealer. The contact stated that the failure had recurred on another occasion, causing the vehicle to drive over the sidewalk and onto the middle of the road. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |
| Oct 2025 | TIRES | The contact owns a 2025 Hyundai Palisade equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 245/50/R20, DOT Number: 15MA0-1AH0-2424. The contact stated that upon inspecting the vehicle, the front driver’s side tire and the front passenger’s side tire were bald. The vehicle was taken to the dealer, who confirmed that the tread on both tires was bald; however, no assistance was provided. The contact stated that the rear tires did not need to be replaced. The tires were not replaced, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,041. | Crash: No Fire: No | 13,041 |
| Oct 2025 | UNKNOWN OR OTHER | It happened on the way home from Manhattan [from Mount Sinai Hospital], near the ramp to 9W. The road was freshly milled (top layer removed before repaving), and I was going downhill. Traffic ahead was slowing, I had plenty of room, and it wasn’t even a sudden stop — I was just trying to gradually slow down when the car failed to respond properly. This isn’t some one-off. The behavior matches what I’ve seen others report: at low speeds, on rough or uneven surface, the ABS seems to engage when it shouldn’t, and instead of stopping, the car jerks forward. I’ve been able to replicate it a few times now — I more or less can sense when it might happen. To make matters worse, my pregnant wife was in the passenger seat when this happened. She injured her left shoulder during the crash, and the very next day she had to undergo an emergency C-section. Because her lower body was numbed for surgery, the pain in her shoulder made the whole experience much harder for her [btw, Mother and Baby are perfectly fine, thanks god]. This has left me shaken that a family SUV can have such a dangerous defect on the road. There is a lawsuit already, but this needs to be taken very seriously. https://www.classaction.org/news/2023-2025-hyundai-palisade-vehicles-plagued-by-brake-problems-class-action-suit-claims | Crash: Yes Fire: No | Unknown |
| Oct 2025 | SUSPENSION | Component/System Failed: The rear suspension strut assembly on the passenger side fully dislodged while driving at approximately 30 mph. The vehicle and damaged component are available for inspection upon request. Safety Risk: The sudden failure caused the rear of the vehicle to drop and become unstable, creating a loss of control risk to myself and nearby drivers. Reproduction/Confirmation: The issue has not been reproduced but was confirmed by the Hyundai dealership upon inspection. Inspection: The vehicle has been inspected by the manufacturer’s service department and corporate case team. Warning Signs: No warning lights, error messages, or abnormal noises were present prior to the failure. The dealership classified the failure as impact damage, claiming an external force caused the rear strut to detach, which excludes it from warranty coverage. However, my insurance inspection found no evidence of significant impact or collision, noting only minimal scuffing and no structural deformation. This indicates the issue was more consistent with a mechanical or structural defect rather than road damage. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,SUSPENSION,SERVICE BRAKES | I was driving slowly, about 5 mph, and was pulling over on a residential street to park on the street, and my Hyundai started shaking…the steering wheel and car were shaking and the brakes weren’t working. I nearly rear ended a car full of people. It did eventually a stop and the whole thing lasted maybe 10 seconds but it was terrifying. I had it towed to the dealership and they can’t seem to duplicate it. | Crash: No Fire: No | Unknown |