Complaint volume
226 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Palisade Complaints
226 consumer-submitted complaints on record for the 2025 Hyundai Palisade, grouped by component category.
226 Total complaints
7 Crash reports
1 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 3 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 16 complaints, with an average reported failure mileage of 10,174 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Palisade complaints?
7 Crash
1 Fire
3 Injury
1 Fatality
2 Towed
2 Medical attention
What are the most common 2025 Hyundai Palisade complaint categories?
SERVICE BRAKES 69
SEAT BELTS 36
UNKNOWN OR OTHER 22
AIR BAGS 17
SUSPENSION 7
VISIBILITY/WIPER 6
AIR BAGS,SEAT BELTS 5
SEATS 5
ENGINE 4
FORWARD COLLISION AVOIDANCE: WARNINGS 4
226 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | SEATS | Brandon Hyundai sold me this vehicle with an active stop sale. On February 20, 2026, I purchased a 2025 Hyundai Palisade from the dealership. After taking delivery of the vehicle, I discovered that the VIN associated with the vehicle was subject to an active manufacturer stop-sale related to a safety recall for which no remedy was available at the time of delivery. This critical information was not disclosed to me during the sales process and was not reflected in any documentation provided at closing, including the buyer’s order or “We Owe” form. As a consumer, I relied on the dealership to comply with applicable safety requirements and to be transparent about the condition and status of the vehicle being sold. Upon discovering the stop-sale status, I returned to the dealership the very next day, on Saturday February 21, 2026, to address the issue. During that visit, I spoke with both the Sales Manager and the Finance Manager. At that time, I was told that there was nothing that could be done because I had already signed the contract and “the ink was dry.” The seriousness of the concern I raised was initially dismissed. As I am sure you know, the contract should be void when selling a vehicle in violation of the law. Both of these managers promised me that the vehicle had undergone a safety check prior to delivery, which is not true, as later discussed. It was not until the following Monday morning, February 23, 2026, after escalating the issue again and speaking with another manager, that the dealership agreed to reverse the transaction. On that second attempt, the deal was unwound and my trade-in vehicle and down payment were returned to me. While I acknowledge that the dealership ultimately corrected the situation, the fact remains that the vehicle should never have been delivered to a consumer while under an active stop-sale condition. The initial refusal to address the issue when it was first raised with management was deeply concerning. | Crash: No Fire: No | Unknown |
| Mar 2026 | AIR BAGS | My vehicle has had a recall for seat belt issues for a while. My dealer has been unable to make corrections as hyundai has not/does not have the equipment to repair the issue. Its been months. Now theres another issue with airbags, and rumors of another issue with headrests. They have sold me a lemon and they are not providing a remedy. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEAT BELTS | Seat belt in the 2nd row became spontaneously unbuckled while driving. Seat belt was attached to my daughter's car seat and was snug and latched for several weeks before it spontaneously came undone while driving on the highway. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEAT BELTS,UNKNOWN OR OTHER | The driver seatbelt latch component failed. Unable to fasten the seat belt. This is a huge safety issue. It puts the driver and all passengers at risk. I received the recall in January due to having seatbelt latch issues on the second row. My kids safety was put at risk on the seatbelt latch not working properly on second row. I took my vehicle to dealership and it took couple of weeks for dealership to receive the part to due backorder. This is the SECOND time that the driver seatbelt latch needs to be replaced within just a month and half. Huge safety issue. No warning icon for seatbelt latch failure. The software is also another recall that keeps need to be updating. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the rear passenger's side seat belt assembly failed to latch on the initial attempt and required a second attempt to forcefully secure the seat belt buckle. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the recall repair could not be performed because the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS | On December 15, 2025 I brought my vehicle in to McDonald Hyundai in Highlands Ranch, CO for a recall and was told the seatbelt parts would need to be ordered for Hyundai recall 283. I was told the seatbelt recall parts would take 2 weeks to arrive. January 15 I was notified by the dealership that the parts were in stock and ready to schedule. However, when I attempted to schedule the service, I was told the parts for my vehicle had been given to another customer. I was also told all seatbelt parts are now backordered with “no ETA” and that I must personally call every two weeks to check on the inventory status of recall parts in the service department at McDonald Hyundai. I asked the service advisor (Bo) for the service manager’s contact information on 3 different occasions and he refused to provide the service manager’s contact information every single time. I am still driving with my children daily under an active seatbelt recall more than 6 weeks after I was told my recall parts were ready to install. | Crash: No Fire: No | Unknown |
| Feb 2026 | AIR BAGS | The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer for a service appointment, and the contact was informed that the parts were on back order for NHTSA Campaign Number: 25V607000 (Seat Belts); and that parts were not yet available for NHTSA Campaign Number: 26V034000 (Air Bags). The manufacturer was contacted, and a case was filed. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS | I am reporting Hyundai Motor America’s failure to remedy two active safety recalls on my 2025 Hyundai Palisade (VIN: [XXX] ) within a reasonable timeframe, despite multiple attempts to have the vehicle repaired. My vehicle has two open safety recalls involving critical occupant protection systems, including seat belt buckle assemblies that may fail to latch properly and a third-row occupant safety defect that increases the risk of injury in the event of a crash or rollover. On October 23, 2025, I brought my vehicle to the Hyundai dealership specifically to have the recall defects repaired. At the time of drop-off, I clearly informed the dealership that the purpose of the visit was for recall repairs. However, the dealership labeled the visit as a “maintenance appointment” instead of properly documenting it as a recall repair visit. The recall defects were not repaired. I returned to the Hyundai dealership again on February 18, 2026, after being promised that the recall repairs would be completed. Once again, Hyundai failed to repair the safety defects, and the recalls remain unresolved. It is now February 20, 2026, more than four months since I first presented the vehicle for recall repair, and Hyundai has failed to remedy these critical safety defects or provide a clear timeline for repair. These defects involve essential safety systems, including seat belts and third-row occupant protection. I have four children who regularly occupy the rear seating areas, and I am deeply concerned about their safety. Hyundai’s failure to repair these safety recalls has placed my family at risk. Because Hyundai has failed to repair the vehicle within a reasonable timeframe, I am requesting NHTSA investigation and assistance. I am also requesting that Hyundai provide trade assistance, replacement, or buyback so that I can obtain a safe vehicle for my family, at no cost to me, due to Hyundai’s inability to remedy these safety defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | STRUCTURE | After 45 days of purchasing the SUV I notice the front grille was checking and flaking. Report it to the dealership and Hyundai. They said it was caused by "out influence". So they didn't cover it. After several attempts back and forth with dealership they finally agreed to cover the replacement front grille. This is an on going issue with these grilles. The new grille is starting to do the same thing. Many Hyundai palisade customers on the forums are talking about this issue! | Crash: No Fire: No | Unknown |
| Feb 2026 | SERVICE BRAKES | When I was pulling out of my driveway heading out of the neighborhood. Approaching the stop sign I applied my SUV brakes and it fail. I had to push the neutral button to take it out of gear. My current speed was approximately 25 to 30 mph. I was heading towards a ditch and almost crashed into the ditch. Took the car to the dealership. The dealership inspected and the intake vacuum line that controls the brakes fail part was defective. Dealership had to order the part. It took them 20 days to get my SUV repaired and back to me. Part was covered under warranty. | Crash: No Fire: No | Unknown |
| Feb 2026 | VEHICLE SPEED CONTROL | The contact owns a 2025 Hyundai Palisade. The contact stated that while driving with the cruise control set to 72 MPH, the vehicle unintendedly decelerated, and the vehicle came to a stop. The accelerator pedal was depressed; however, the vehicle failed to respond. There was no warning light illuminated. There was an abnormal red light illuminated, and an alarm was activated. The vehicle was taken to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500. | Crash: No Fire: No | 7,500 |
| Feb 2026 | ENGINE | I am reporting a serious safety issue involving my 2025 Hyundai Palisade. The vehicle has repeatedly produced white smoke during cold start and has experienced loss of engine power while driving. Despite multiple repair visits (six times) to an authorized Hyundai dealership, the dealer repeatedly stated that the condition could not be reproduced and no repairs were performed. I provided video evidence of the white smoke and described the symptoms in writing at each visit. Shortly after the most recent service visit(12/22/25), within approximately five days, the vehicle displayed an “Engine Power Limited” warning message and a malfunction indicator light (MIL). When this occurred, the vehicle’s power was significantly reduced, making it difficult to maintain speed and creating a potentially dangerous condition, especially during highway driving or merging into traffic. This issue poses a serious safety risk because sudden loss of engine power can increase the risk of collision. The problem appears to be intermittent but recurring, and it has not been properly diagnosed or corrected by the dealership despite repeated opportunities. The vehicle has not been repaired for this condition, and the defect remains unresolved. The condition may be available for inspection upon request, and diagnostic data such as warning messages and onboard fault codes should be present in the vehicle’s system. The failure began with white smoke during cold start and later escalated to engine power limitation and warning lights. | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS | I am writing to formally report Hyundai’s failure to remedy Safety Recall 25V607 involving defective first and second-row seatbelts in our 2025 Hyundai Palisade. The recall was issued in September 2025 and stated no remedy was yet available but the vehicle remained safe if belts were checked after fastening. In December 2025, the front passenger seatbelt in our vehicle began unlatching while driving at highway speeds, even after confirming proper engagement as instructed by Hyundai. We have repeatedly contacted Hyundai of 110 (Farmingdale, NY) regarding remedy availability. A remedy became available in early December, and we were put on the dealership's list to order parts from Hyundai directly on December 30, but the parts still continue to be on backorder. We have minor children who must now rely on seatbelt-based car seat installation due to weight limits on LATCH. This is our only vehicle and it is virtually unusable at this point because I cannot in good conscience put my child in a car seat secured by a defective seatbelt. Given the documented malfunction of the seatbelt system, we are extremely concerned about the continued safety of this vehicle. Hyundai has not offered: - A loaner vehicle - A repurchase - A timeline for remedy We respectfully request investigation into Hyundai’s delay in remedying this federally mandated safety recall. | Crash: No Fire: No | Unknown |
| Jan 2026 | VEHICLE SPEED CONTROL | The contact owns a 2025 Hyundai Palisade. The contact stated that while attempting to come to a complete stop, the transmission unexpectedly upshifted to accelerate independently. While depressing the accelerator pedal, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The failure had occurred on sever occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 816. | Crash: No Fire: No | 816 |
| Jan 2026 | SEAT BELTS | I was in a car accident on the freeway. Hit from behind. Non of the seat belts locked from the shoulder. Me and my 4 kids all suffered whiplash. The seat belt failed to restrain. | Crash: Yes Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | My wife was driving the vehicle and the dash lit up like a Christmas tree. Every fault and every light came on including the steering tightened up like there was no power steering. Dealership has had the vehicle for almost a week and haven't heard anything. This is a brand new vehicle. Never have bought a hyundai before, very disappointed! | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | The top moonroof spontaneously shattered and is in a compressed upward position. Nothing impacted it from beneath and glass fell on my infant daughter who was secured in her car seat. | Crash: No Fire: No | Unknown |
| Dec 2025 | SEAT BELTS | Vechile bought new less than 6 months ago. Seat belt of passenger side does not function properly. Federally seat belts required to operate vehicle. I have small children to buckle into this seat. Safety concern since death could happen. Attempted to have dealer fix 3 times within the month and unable. Stop sale has been issued now on this vehicle. Completely unsafe. | Crash: No Fire: No | Unknown |
| Dec 2025 | SUSPENSION | - Loud rattle in back of car which was determined by Brenham Tx Hyundai dealer to be bad rear shocks on 12/4/2025. - Inspection available upon request. - Faulty shocks could fall off and cause a wreck or damage/wreck to anyone following. - Brenham Tx Hyundai performed the inspection. - No warning other than the loud rattle coming from back of car. We were told that the shocks were in inventory. Setup up repair appointment on 12/12/25. Waited 1 hour then we were told the shocks were on back order. No idea as to when they would be shipped or re chives by the dealer. | Crash: No Fire: No | Unknown |
| Dec 2025 | SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES | Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No messages have popped up | Crash: No Fire: No | Unknown |
| Dec 2025 | VISIBILITY/WIPER | I purchased the 2025 CPO Palisade Calligraphy in April 9, 2025. Two weeks after I purchased it, I started noticing abnormal scratches and chips in the windshield. I had not driven behind a vehicle that threw rocks, I was not a beach for sand to scratch, nor had my vehicle been exposed to a creature that could have scratched the windshield. I reached out to my sales person and he said he'd connect back with me. That never happened. A couple months later, after getting my car detailed, I noticed many more scratches and dozens of chips. I reached back out to the dealer and my salesperson had left. I connected with a manager, as the chipping and scratching was causing a safety issue as I was focusing on it while driving and the way the sun would hit it caused awful glares. After speaking with a manager and then general sales manager, they agreed to replace the windshield. It was not until after this situation and my moonroof randomly exploding that I realized there were a number of windshield complaints on Hyundai's, specifically Palisades. While most reports are from 2020, I wanted to report to NTHSB that the issue is still happening. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | In general even in slow speed the emergency break kicks in and actually the vehicle is sliding and not stopping. Now in the snow when you try to stop again the vehicle is shaking and sliding instead of stopping | Crash: No Fire: No | Unknown |
| Dec 2025 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | The vehicle’s forward collision warning / rear cross-traffic warning system is falsely detecting obstacles while I am driving down a normal residential driveway. The driveway has a gentle slope overall, with a slightly sharper angle right at the point where it meets the street. As I begin to move down the driveway—both in Drive and Reverse—the vehicle emits warning beeps and then suddenly and aggressively applies the brakes on its own, even though the path is completely clear. The braking is abrupt and forceful, and the system appears to misinterpret the brief angle change at the curbline as an obstacle. The vehicle is available for inspection upon request. This malfunction puts my safety and the safety of others at risk because the unexpected hard stop could cause a collision or loss of control. More importantly, if the system behaves this way on a simple residential driveway, it could be extremely hazardous on public roads that have larger hills, dips, or transitions. Sudden automatic braking on a main roadway or at higher speeds could lead to a serious crash. The problem has occurred repeatedly and consistently at the same driveway since I began driving the vehicle. It happens nearly every time. I took the vehicle to Speck Hyundai in Kennewick, WA, but the dealer was unable to reproduce the issue during their inspection. I have video evidence clearly showing the warning beeps and the vehicle braking on its own. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | The vehicle has roughly 8500 miles on it in the first year. We have experienced multiple engine misfires due to bad ignition coils on cylinders 3 & 4. The first incident was in July 2025, and the second was in November 2025. The first incident was on the freeway, going 75mph, and the second was on a city road, going 35mph. The first incident, I brought the vehicle to the dealership, and they replaced the coil, cleaned the cylinder, and covered everything under warranty. The dealership told me this is common and Hyundai will not replace the remaining coils until they misfire, even though the dealership knows the coils do not perform well in colder weather. I called corporate regarding this issue, and they confirmed that they will not replace the remaining coils, although a mechanic at a dealership they work with has already confirmed they regularly misfire. The Hyundai call center refuses to reach out to the dealership to confirm, will not provide written documentation, and will not provide me with more solutions for their defective vehicle. I asked them if they could provide me with written confirmation that the vehicle was safe, but they could not. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | Antilock braking system is malfunctioning. Significant increase in stopping distance, and especially on uneven or wet surfaces. The car shutters and shakes while stopping. We have almost hit a deer, had trouble stopping at intersections, and did not stop in a timely manner while behind another vehicle. General fear knowing if brakes are firmly pressed that the car is unable to stop quickly (as expected with other vehicles). | Crash: No Fire: No | Unknown |