Complaint volume
229 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Honda CR-V Complaints
229 consumer-submitted complaints on record for the 2025 Honda CR-V, grouped by component category.
229 Total complaints
27 Crash reports
5 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 27 crash reports, 5 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 17 complaints, with an average reported failure mileage of 16,468 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Honda CR-V complaints?
27 Crash
5 Fire
14 Injury
0 Fatality
19 Towed
8 Medical attention
What are the most common 2025 Honda CR-V complaint categories?
STEERING 34
UNKNOWN OR OTHER 28
VISIBILITY/WIPER 27
FORWARD COLLISION AVOIDANCE 10
FUEL/PROPULSION SYSTEM 10
SERVICE BRAKES 8
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 8
ENGINE 5
TIRES 5
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 4
229 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | UNKNOWN OR OTHER | My parked 2025 Honda CR-V had front radar sensor stolen in daytime . I am fearful this can happen again due to easy assessibility | Crash: No Fire: No | Unknown |
| Oct 2025 | VISIBILITY/WIPER | Windshield washer sprayer fluid runs off top of windshield causing bugs and dirt to be smeared making it difficult to see clearly through the windshield. This is a constant problem. No matter how long I spray it doesn’t help. | Crash: No Fire: No | Unknown |
| Oct 2025 | FORWARD COLLISION AVOIDANCE | Front collision system is not working since purchase of vehicle(7/2025). It does not give any visual or sound warnings within the specified settings. System is marked "on" on settings. Have checked settings multiple times. Dealer checked and said system was "off" which is questionable diagnosis. No change since they turned"on"(/2025). Have had numerous events that should have triggered the system to display visual alert. Am familiar with the system as had same feature on previous CRV. This is valuable feature to prevent accidents that is not working. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Driving at 55 mph on a highway and the sunroof spontaneously shattered. No construction, no road work, nothing in my video shows anything kicked up by a car etc. have a front and rear view camera on the car. Nothing was over my car as well while driving. That is seen on the video as well. Believe this will be a future recall. I am not the only one who has experienced this. Honda did nothing for me. They said you have to make an insurance claim. I could've been seriously hurt had I not had the sun slide in the closed position | Crash: No Fire: No | Unknown |
| Oct 2025 | SEAT BELTS | On October 5, 2025 my 8 yr old granddaughter moved from the rear passenger side to the rear driver side. The seat belt buckle insertion (female) caused a deep gash on her knee, it cut through the skin, bleeding, pain, and stiffness. I checked the seat belts buckle receiver and there is thin part is that is sharper, It is a flawed design that more pronounced in the backseat because it is deeper in the seat, than the front of the car where adults sit. I contact this agency because I tried my Honda apps and they are for payments and maintenance notifications. .. I have pictures of the cut and seat belt buckle insertion part | Crash: No Fire: No Injuries: 1 | Unknown |
| Oct 2025 | FORWARD COLLISION AVOIDANCE | While driving my 2025 Honda CR-V EX-L on October 3, 2025, at approximately 8:00 AM PST, the automatic emergency braking system (Collision Mitigation Braking System) activated unexpectedly. There were no vehicles in front or behind me, and road conditions were normal. The sudden braking could have caused a rear-end collision if another vehicle had been nearby. This incident raises serious safety concerns. I have learned that similar issues have been reported by other Honda owners. I am requesting an investigation into this malfunction and whether a recall or software update is necessary. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | The brake system on my 2025 Honda CR-V Hybrid produces a pronounced creaking and groaning noise when releasing the brake pedal from a stop, especially on steep slopes. The issue becomes significantly louder when the vehicle is carrying more passengers/full luggage. This noise is distracting to the driver, particularly in stop-and-go traffic and on inclines and reduces confidence in safe braking performance. The condition creates a risk of delayed reaction or loss of focus while driving. The dealership was able to reproduce the noise during testing [only flat road/parking] but dismissed it as “characteristic.” However, the noise in my vehicle is noticeably louder than other CR-V Hybrids. The issue was not tested under the full conditions I described (steep slope and full load). I have driven another 2025 CR-V Hybrid (owned by a friend), and it does not exhibit any such issue. The problem has been present since shortly after purchase and continues to worsen. There are no warning lamps or diagnostic messages associated with the condition. I have all documented noise in video format - available to share on request. The vehicle is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Oct 2025 | FUEL/PROPULSION SYSTEM | Fuel injectors failed at less than 3,000 miles. Two fuel injectors failed, per Honda service department, and it never recorded or served any error codes when they checked the history. It also did not display any dashboard warnings. I only knew there was an issue from heavy transition between gas and EV mode, and there was a strong burning odor in the cabin. Caused lightheartedness and coughing for occupants. | Crash: No Fire: No | Unknown |
| Sep 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Unintended acceleration. On August 8, 2025, Honda C-RV Hybrid 2025 (sport touring) accelerated into a wall without the driver touching the gas pedal. The vehicle is deemed a constructive total loss by the insurance carrier. Since it can’t be driven, we are unable to reproduce the problem. A case is open with Honda since the date of the accident; however, there is no urgency to move the case forward. | Crash: Yes Fire: No Injuries: 1 | Unknown |
| Sep 2025 | VISIBILITY | The contact owns a 2025 Honda CR-V. The contact stated that while reversing out of the garage, the contact heard a loud explosion. After exiting the vehicle and inspecting it, the contact discovered that the small window near the rear passenger’s side door had exploded and fractured into several pieces. The glass landed inside the cabin of the vehicle on the rear seats. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer confirmed that the window needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 1,850. The VIN was unavailable. | Crash: No Fire: No | 1,850 |
| Aug 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | On April 7, 2025, we bought a new 2025 Honda CRV EX. After driving it for a few weeks, we noticed that the Collision Mitigation Braking System (CMBS) is not functioning. And another safety feature, the Forward Collision Warning (FCW) system is visual only (not audible) and appears only when our vehicle is 5-6 feet from a vehicle in front. Obviously, this distance is insufficient to properly react in order to avoid an accident. According to the car manual, “the CMBS system can assist when it determines there is a possibility of your vehicle colliding with another vehicle in front…an oncoming vehicle in front, a pedestrian, or someone riding a bicycle. CMBS is designed to alert you when the potential for a collision is determined, as well as assist in reducing speed, avoiding collisions, and reducing collision severity.” With regard to the non-functioning CMBS, we brought the car back to the dealer several times to check on the lack of this system, but their service department could not detect the CMBS system either. They tested other new Honda CRV EX models and even in those cars they could not detect the CMBS system. On June 16, 2025 (received June 18), we sent a letter to Honda headquarters (see attached) asking their assistance in addressing this deficiency. We followed up with 2 phone calls on July 25 and August 13. Unfortunately, to no avail. No response received. From a safety point of view, we are concerned by the lack of the CMBS feature as well as the short distance warning of the FCW system. | Crash: No Fire: No | Unknown |
| Aug 2025 | VISIBILITY/WIPER | The fluid dispenser is virtually useless. It seems that instead of coming from the bottom of the windshield and squirting upwards on the windshield, it comes from the blades. This causes the washer fluid to squirt almost everywhere except where it's needed. This causes an instruction of vision if the windshield is exceptionally dirty. Seems like a terrible design flaw that Honda doesn't seem to acknowledge. | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE | Driving at 60mph. No car in front, behind or to the side. Out of the blue slammed on brake fully. My foot was on the gas the whole time. Slowed rapidly to 20mph before I could continue on. If someone had been behind me they would have hit me. I'm now frightened of my own car. Took it to the dealer service department and they said that it's very sensitive and that even an empty plastic grocery bag blowing around could set it off. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | In the past 2 weeks my 2025 Honda CRV has automatically braked four times while driving on the road at about 45 miles an hour. Nothing else was around me - no vehicles, no animals, etc. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This braking issue happened on 4 occasions. While in stop and go traffic I would be braking, nursing the brakes the car would take over and slam me to a complete stop. It would not go again until I hit the gas. On two of those occasions the car behind me had to move into the nxt lane or over to the shoulder. The last time the seatbelt caught me so hard I had shoulder and neck pain for about 3 weeks (I work in rehab so my co workers worked on my neck and shoulders)I did take it to Honda after the first two incidences and they said there was nothing wrong, that’s just how the sensors are. I asked if the sensors could be turned off and they replied No. After the last incident where my shoulder and neck got hurt and the poor guy behind me almost hit the wall on the shoulder, I went the next day and traded it in. I lost my 5K that I put down and the car depreciated by several thousand in 4mos but it was not worth driving it and ending up in a major accident with major injuries to myself or another driver. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Aug 2025 | VISIBILITY/WIPER | I copied the following from another complaint, as it describes the problem perfectly: My windshield wipers are ineffective. The liquid cleaner does not spray until the wipers are pointing out, thus causing the liquid spray to roll off the car and NOT clean the spots in the driver's field of vision. The miniscule amount of liquid left on the wipers simply smears the debris on the windshield resulting in a driving hazard | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | The sunroof completely shattered with no impact of an object while driving on the freeway. This but myself and my children at risk for harm had i had the sunroof visor open. Glass would have hit myself while driving and my baby while she was in the back seat. I am currently in the process of this being inspected. There were no warning signs or lights that came on. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while driving at slow speeds and shifting the vehicle in the parking position on an incline of a hill. The brake pedal was applied, but it depressed to the floorboard and failed to respond, resulting in her crashing into her daughter's Ford Expedition. The low-speed impact message was displayed after the incident. There were no warning lights illuminated. The brake pedal was soft for two weeks before the crash. There were no reported injuries, fires, airbag deployments, or police reports filed. The vehicle was towed to the local dealer, who was unable to replicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,123. | Crash: Yes Fire: No Towed | 10,123 |
| Jul 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Twice, while making a right turn the car braked on me, I assume because a car was in the other lane of the road I was turning into. This could have been a problem and could have caused an accident if someone was behind me and my car stopped suddenly | Crash: No Fire: No | Unknown |
| Jul 2025 | FUEL/PROPULSION SYSTEM | Over a distance of 1,718 miles, I measured my vehicle’s actual fuel consumption by recording odometer readings and fuel volume at each refill. I then compared these values to the average fuel economy (MPG) displayed on the vehicle's trip computer. The dashboard consistently underreported fuel consumption by approximately 8% ± 2%, always showing more optimistic (i.e., better) fuel economy than actually achieved. This discrepancy is repeatable and was observed over multiple refueling intervals. The vehicle and its onboard display system are available for inspection upon request. This inaccurate fuel economy reading does not present a direct safety hazard, but it can mislead drivers into overestimating range and efficiency, and may influence consumer decisions based on performance data that does not match real-world usage. Additionally, such behavior—if widespread—could be considered a form of consumer deception. I submitted a detailed written request to an authorized Honda dealership (Victory Honda of San Bruno) asking them to compare actual fuel consumption to the displayed value under controlled conditions. However, the dealership did not perform the required measurements or reset the trip computer, and no technical analysis or documentation was provided. The manufacturer’s customer service reviewed the complaint but closed the case without addressing the technical discrepancy or providing a specification that defines acceptable error for the fuel economy display. There were no warning lights, error messages, or symptoms indicating a malfunction. The issue was discovered independently through manual tracking of fuel usage versus mileage. I have attached documentation including my full correspondence with Honda Customer Service, fuel receipts for each fill-up, photographs of the dashboard display showing average fuel consumption, and the official Service Report from Victory Honda. | Crash: No Fire: No | Unknown |
| Jul 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Approaching sliding exit gate slowly at 2 mile per hour the Honda suddenly accelerated and crashed into sliding gate. Damaged the gate and the right side of the Honda. Honda was placed in neutral and the engine was turned off. Next day the Honda was transported to the body shop for repairs. Transported by flat bed. Unsafe to drive. | Crash: Yes Fire: No Towed | Unknown |
| Jul 2025 | STEERING | The contact owned a 2025 Honda CR-V. The contact stated while driving at approximately 40 MPH, as the contact slowed to follow a slight right hand curve on the road, the steering wheel pulled to the right. The contact stated that the vehicle drove onto the shoulder, the contact attempted to steer the vehicle back onto the road but the steering was not responding. The contact stated that he was able to turn the steering wheel to the left, however the vehicle was locked in a right turn and then crashed into a small tree as the vehicle was driving down a slight embankment. The contact stated that he did not see any warning lights and as the vehicle crashed into the tree the air bags deployed and the vehicle rolled onto the driver's side and continued to roll 3 times. The vehicle had come to a stop in an upright position on the left hand side of the road. The contact stated that the right front wheel, axel and tie rods had sheared off of the vehicle. The contact stated that he and his 3 sons were transported to the emergency room. The contact stated that he and the son who was sitting in the front passenger seat had minor abrasions on hands and heads and were released from the ER. The two sons in the back passenger seats, the son seated in the right passenger seat had shattered his right index finger and had abrasions on both arms. The contact stated that his other son only had abrasions on both legs on his shins and both arms. The police and EMT were on scene. The police wrote an incident report. The vehicle was towed to an impound lot. The contact stated that his insurance provider declared the vehicle a total loss. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering), however his VIN was not part of the recall selection. The failure mileage was approximately 7,500. | Crash: Yes Fire: No Injuries: 4 Towed Medical attention | 7,500 |
| Jul 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Experienced a sudden unintended acceleration while parking the vehicle. Right front tire climbed up on a parking barrier (shortened telephone pole) and damaged the right front bumper. No warning or trouble lights were on at that time, however, after restarting vehicle and heading home approximately half a mile down the road, all the warning and trouble lights came on, the steering wheel started shaking and the car wasn’t drivable. We have no idea if there is concealed damage underneath the vehicle. We called Honda roadside assistance and they came and took the vehicle to the closest Honda dealership. At this time, we’re waiting to hear from them. | Crash: Yes Fire: No Towed | Unknown |
| Jul 2025 | SEAT BELTS | The contact owns a 2025 Honda CR-V. The contact stated that the lap belt of driver side seat belt would dig into the contact's thighs causing severe pain and discomfort while driving the vehicle. The contact stated that the shape of the lap belt appeared to be the cause of the pain. The contact stated that they were an average-sized person and that the defect was the result of a design error. The dealer was notified of the failure, and the contact was informed that the seat belt met FMVSS(Federal Motor Vehicle Safety Standards). The contact had not inspected the vehicle's other seat belts. The contact attempted to reach the manufacturer but had yet to receive a response. The vehicle was not repaired. The failure was 300. | Crash: No Fire: No Injuries: 1 | 300 |
| Jul 2025 | FORWARD COLLISION AVOIDANCE | Twice in the last week while driving with the Adaptive Cruise Control on the car has gone into the "collision mitigation" mode where the brakes engage with no warning but there was nothing in front of the car to cause this to happen. Both times were going up a small hill and on the other side of the hill was a police cruiser so we presume there was something (RADAR?) that the police were using that caused the car to sense we were about to collide. These situations are a shock to the driver and passengers, and would be worse if the car following us were to rear end us! The radar conflicts should be nothing new to the NHSTA. See the document at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |