Complaint volume
214 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
214 consumer-submitted complaints on record for the 2025 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
214 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 23 crash reports, 5 fire reports, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 14 complaints, with an average reported failure mileage of 13,869 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
214 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | VISIBILITY/WIPER | I copied the following from another complaint, as it describes the problem perfectly: My windshield wipers are ineffective. The liquid cleaner does not spray until the wipers are pointing out, thus causing the liquid spray to roll off the car and NOT clean the spots in the driver's field of vision. The miniscule amount of liquid left on the wipers simply smears the debris on the windshield resulting in a driving hazard | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | The sunroof completely shattered with no impact of an object while driving on the freeway. This but myself and my children at risk for harm had i had the sunroof visor open. Glass would have hit myself while driving and my baby while she was in the back seat. I am currently in the process of this being inspected. There were no warning signs or lights that came on. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while driving at slow speeds and shifting the vehicle in the parking position on an incline of a hill. The brake pedal was applied, but it depressed to the floorboard and failed to respond, resulting in her crashing into her daughter's Ford Expedition. The low-speed impact message was displayed after the incident. There were no warning lights illuminated. The brake pedal was soft for two weeks before the crash. There were no reported injuries, fires, airbag deployments, or police reports filed. The vehicle was towed to the local dealer, who was unable to replicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,123. | Crash: Yes Fire: No Towed | 10,123 |
| Jul 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Twice, while making a right turn the car braked on me, I assume because a car was in the other lane of the road I was turning into. This could have been a problem and could have caused an accident if someone was behind me and my car stopped suddenly | Crash: No Fire: No | Unknown |
| Jul 2025 | FUEL/PROPULSION SYSTEM | Over a distance of 1,718 miles, I measured my vehicle’s actual fuel consumption by recording odometer readings and fuel volume at each refill. I then compared these values to the average fuel economy (MPG) displayed on the vehicle's trip computer. The dashboard consistently underreported fuel consumption by approximately 8% ± 2%, always showing more optimistic (i.e., better) fuel economy than actually achieved. This discrepancy is repeatable and was observed over multiple refueling intervals. The vehicle and its onboard display system are available for inspection upon request. This inaccurate fuel economy reading does not present a direct safety hazard, but it can mislead drivers into overestimating range and efficiency, and may influence consumer decisions based on performance data that does not match real-world usage. Additionally, such behavior—if widespread—could be considered a form of consumer deception. I submitted a detailed written request to an authorized Honda dealership (Victory Honda of San Bruno) asking them to compare actual fuel consumption to the displayed value under controlled conditions. However, the dealership did not perform the required measurements or reset the trip computer, and no technical analysis or documentation was provided. The manufacturer’s customer service reviewed the complaint but closed the case without addressing the technical discrepancy or providing a specification that defines acceptable error for the fuel economy display. There were no warning lights, error messages, or symptoms indicating a malfunction. The issue was discovered independently through manual tracking of fuel usage versus mileage. I have attached documentation including my full correspondence with Honda Customer Service, fuel receipts for each fill-up, photographs of the dashboard display showing average fuel consumption, and the official Service Report from Victory Honda. | Crash: No Fire: No | Unknown |
| Jul 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Approaching sliding exit gate slowly at 2 mile per hour the Honda suddenly accelerated and crashed into sliding gate. Damaged the gate and the right side of the Honda. Honda was placed in neutral and the engine was turned off. Next day the Honda was transported to the body shop for repairs. Transported by flat bed. Unsafe to drive. | Crash: Yes Fire: No Towed | Unknown |
| Jul 2025 | STEERING | The contact owned a 2025 Honda CR-V. The contact stated while driving at approximately 40 MPH, as the contact slowed to follow a slight right hand curve on the road, the steering wheel pulled to the right. The contact stated that the vehicle drove onto the shoulder, the contact attempted to steer the vehicle back onto the road but the steering was not responding. The contact stated that he was able to turn the steering wheel to the left, however the vehicle was locked in a right turn and then crashed into a small tree as the vehicle was driving down a slight embankment. The contact stated that he did not see any warning lights and as the vehicle crashed into the tree the air bags deployed and the vehicle rolled onto the driver's side and continued to roll 3 times. The vehicle had come to a stop in an upright position on the left hand side of the road. The contact stated that the right front wheel, axel and tie rods had sheared off of the vehicle. The contact stated that he and his 3 sons were transported to the emergency room. The contact stated that he and the son who was sitting in the front passenger seat had minor abrasions on hands and heads and were released from the ER. The two sons in the back passenger seats, the son seated in the right passenger seat had shattered his right index finger and had abrasions on both arms. The contact stated that his other son only had abrasions on both legs on his shins and both arms. The police and EMT were on scene. The police wrote an incident report. The vehicle was towed to an impound lot. The contact stated that his insurance provider declared the vehicle a total loss. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering), however his VIN was not part of the recall selection. The failure mileage was approximately 7,500. | Crash: Yes Fire: No Injuries: 4 Towed Medical attention | 7,500 |
| Jul 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Experienced a sudden unintended acceleration while parking the vehicle. Right front tire climbed up on a parking barrier (shortened telephone pole) and damaged the right front bumper. No warning or trouble lights were on at that time, however, after restarting vehicle and heading home approximately half a mile down the road, all the warning and trouble lights came on, the steering wheel started shaking and the car wasn’t drivable. We have no idea if there is concealed damage underneath the vehicle. We called Honda roadside assistance and they came and took the vehicle to the closest Honda dealership. At this time, we’re waiting to hear from them. | Crash: Yes Fire: No Towed | Unknown |
| Jul 2025 | SEAT BELTS | The contact owns a 2025 Honda CR-V. The contact stated that the lap belt of driver side seat belt would dig into the contact's thighs causing severe pain and discomfort while driving the vehicle. The contact stated that the shape of the lap belt appeared to be the cause of the pain. The contact stated that they were an average-sized person and that the defect was the result of a design error. The dealer was notified of the failure, and the contact was informed that the seat belt met FMVSS(Federal Motor Vehicle Safety Standards). The contact had not inspected the vehicle's other seat belts. The contact attempted to reach the manufacturer but had yet to receive a response. The vehicle was not repaired. The failure was 300. | Crash: No Fire: No Injuries: 1 | 300 |
| Jul 2025 | FORWARD COLLISION AVOIDANCE | While driving on the freeway the brake light flashed and slowed down when nothing was on the road but cars, luckily there was no traffic behind me , I don’t like that the car did this itself in the middle of traffic, could of caused an accident | Crash: No Fire: No | Unknown |
| Jul 2025 | FORWARD COLLISION AVOIDANCE | Twice in the last week while driving with the Adaptive Cruise Control on the car has gone into the "collision mitigation" mode where the brakes engage with no warning but there was nothing in front of the car to cause this to happen. Both times were going up a small hill and on the other side of the hill was a police cruiser so we presume there was something (RADAR?) that the police were using that caused the car to sense we were about to collide. These situations are a shock to the driver and passengers, and would be worse if the car following us were to rear end us! The radar conflicts should be nothing new to the NHSTA. See the document at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | Stiff brake pedal when trying to start the vehicle, happens intermittently. Purchased 6-4-25, repeatedly complained to DARCARS of Bowie soon after the purchase of the vehicle. The issue is still happening to this present day. Each time the issue was raised, the situation was completely ignored. No inspection was performed before the purchase of this vehicle. On 6-25-25 after repeated attempts to have the vehicle looked at, the vehicle was taken in for service and nothing was done, brake pedal still stiffens on and off. On 6-30-25, made one more attempt to have the vehicle looked at. Vehicle is currently in the shop. | Crash: No Fire: No | Unknown |
| Jun 2025 | FORWARD COLLISION AVOIDANCE | While driving along in a normal manner the anti collision braking system applies the brakes causing a violent de acceleration of the vehicle, throwing the occupants in the car forward in a very disconcerting manner along with throwing articles in the car forward violently towards the occupants and windshield. There was no discernible reason why the vehicle should have done this as there was nothing in front of the car that was subject to an uncontrollable collision. This has happened to me and my wife a total of three time and we haven’t owned the vehicle for even a year yet. The first time this happened the problem was brought to the attention of the selling dealer who in their dealership shop said their technicians had gone over the car electronics and sensors and found nothing wrong. They moved our “easy pass” transponder and said it may have caused the mishap. I don’t think so as it was not within the “eyesight “ of the forward looking camera. | Crash: No Fire: No | Unknown |
| Jun 2025 | VISIBILITY/WIPER | Windshield cracked with a small rock, vehicle is brand new and only has 150 miles on it. I’ve read several complaints from others with this same issue. Their glass seems to be very thin or poorly made. Very frustrating. Did not happen in my previous cars. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Last week noticed my car to start shaking from the front area when I went from a full stop and began accelerating. When I also turn on my vehicle and it was idling it would shake too. I took it to the dealer and they said they couldn’t find the issue until I got in the car with them and showed them the noise. They said today that it needs new fuel injectors. I bought my car at 0 miles and it had 7,800 miles when I noticed the issue. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | I purchased a CRV Hybrid Sport L and the side mirror is distorted view (like blurry). It's causing me headaches... oddly enough, however the passenger/rear view mirror is fine | Crash: No Fire: No | Unknown |
| Jun 2025 | STRUCTURE,UNKNOWN OR OTHER | Subject: Safety Concern – Hood Instability on 2025 Honda CR-V Hybrid Dear NHTSA, I am writing to formally report a potential safety defect with my 2025 Honda CR-V Hybrid. The hood does not close securely and exhibits visible gaps, uneven alignment, and noticeable movement or rattling at highway speeds. This raises serious concerns about the structural integrity of the hood and the possibility of it disengaging while driving. I brought this issue to Lia Honda, where I was told the movement is “by design” and not a defect. However, the instability is significant enough to cause distraction and fear of hood failure at high speeds. I believe this warrants further investigation, especially as I’ve learned that other CR-V Hybrid owners have reported similar experiences. I respectfully request that this issue be documented and reviewed as a potential safety defect. I am happy to provide photos, videos, or additional documentation upon request. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | I’m reporting a high-pitched noise issue with my 2025 Honda CR-V Sport Hybrid. At highway speeds (approximately 68–74 mph), a persistent, high-frequency tone becomes audible from the front driver’s side of the vehicle. It is sharp, constant, and noticeably affected by the vehicle’s battery charge and speed. There are no warning lights, messages, or error indicators. However, the sound is extremely distracting and physically uncomfortable to endure. My wife has a preexisting auditory condition (tinnitus), and this sound makes it extremely difficult to drive or ride in the vehicle without pain or aggravation. It has made the vehicle nearly unusable for her on highways. I’ve brought this to a dealership, where multiple technicians and even a factory engineer inspected the vehicle. They confirmed the presence of the sound using audio measurement tools, and noted that similar sounds are present in other CR-V Hybrids. Despite this, I was told by the manufacturer that the sound is “normal” and that no fix is currently available. This issue has been present since I first took possession of the vehicle. The dealership and manufacturer have confirmed that it exists, but no resolution has been provided. While I may be one of the first people to raise the issue, I believe this may become a much broader concern. A continuous, high-pitched noise at highway speeds could be dangerous—it might distract drivers, cause fatigue, or even lead to long-term hearing discomfort or damage. I am hoping that NHTSA will investigate this issue or track whether other drivers begin reporting similar experiences. I would welcome any guidance on what steps I can take next, or whether further inspection of the vehicle is possible. | Crash: No Fire: No | Unknown |
| Jun 2025 | VISIBILITY/WIPER | My windshield wipers are ineffective. The liquid cleaner does not spray until the wipers are pointing out, thus causing the liquid spray to roll off the car and NOT clean the spots in the driver's field of vision. The miniscule amount of liquid left on the wipers simply smears the debris on the windshield resulting in a driving hazard. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the dealer had not returned the call to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2025 | TIRES | 103H tire So after I get the car from dealership, the next week I had a sign or tire low pressure by the dashboard and I start checking everyday and I figured out that is specifically is by the driver side tire is low pressure. First I took it to discount tire to see and they said I don't see any flat tire or any issues and he pump them all and tried to balance them . But still the sign in the dashboard so I decided to take it to dealership and they said maybe only the dashboard computer and they fixed it and was not showing that day as the sign went from TEMPS setting. Next day I have the sign again pops up and I scheduled second appointment with the Honda west dealership to check entire tire.They did and said we didn't see anything wrong and we fixed it again in the dashboard.i went home and next day same issue again the dashboard sign shows low pressure and also the tire itself went low pressure was not balanced everytime they blow air on it and goes low again in few minutes.i bring it again for third time and the worse sinario is that the mechanical agent touch something in the engine and the oil explodes all over the engine areas causing leak and smoke all over and oil splashed everywhere inside and outside and I have videos and photos. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | So my car has an air leak in the tire, I brought it to fix it twice and they end up damaging all my engine areas that caused an oil leak all over splashed and I have videos and photos will be attached. | Crash: No Fire: Yes | Unknown |
| Jun 2025 | FUEL/PROPULSION SYSTEM | As I was driving it felt as if the car was running a bit rough, hesitating/sputtering a bit when I pressed on or let up on the gas. As I pulled into the grocery store parking lot and slowed to go over a speed bump I noticed what looked like the battery indicator show up next to the speedometer & completely lost power. I put it in neutral and tried to restart it. It was as if the battery had run down and then it finally caught but sputtered. I revved the engine and was finally able to pull into a parking spot. I shut the car down for a couple minutes then restart it to drive back home. It still did the hesitation/sputtering thing on the way home. It continued the next day on my 20 mile commute into work but has been driving fine for a couple days now. | Crash: No Fire: No | Unknown |
| Jun 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I am writing to formally report the theft of a sensor that occurred on 05/20/2025, which I believe was a direct result of its insecure placement. Unfortunately, its position left it vulnerable to unauthorized access and theft. I would like to raise the concern that the placement and securing method of the sensor did not adequately consider the risk of theft, especially in an area with public or easy access. I request that the matter be investigated thoroughly and that steps be taken to prevent such incidents in the future, such as: •Reviewing placement protocols for all outdoor or publicly accessible sensors, •Enhancing physical security measures (e.g., tamper-proof casings, CCTV coverage), •And, replacing the stolen equipment promptly. The car has several safety problems due to the censor missing critical safety features. | Crash: No Fire: No | Unknown |
| May 2025 | VISIBILITY/WIPER | While driving 65 miles per hour, my sunroof spontaneously exploded. There was no rock or hail. We heard a loud bang and glass came into the car through the partially open interior visor. | Crash: No Fire: No | Unknown |