Complaint volume
229 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
229 consumer-submitted complaints on record for the 2025 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
229 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 27 crash reports, 5 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 17 complaints, with an average reported failure mileage of 16,468 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
229 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2024 | UNKNOWN OR OTHER | I purchased the car today, August 20, 2024. I haven’t had the car 24 hours. I drove home. I was showing someone my car. I opened the back hatch and shut it and the glass shattered. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | Passenger side rear window shattered while driving. No visible reason as to why. | Crash: No Fire: No | Unknown |
| Aug 2024 | STRUCTURE | Right after purchase, the hood wobbled up and down at highway speeds. When passing a semi traveling the opposite direction at 60 mph on a two lane section of road, it jumped enough to make me wonder if the latch had come loose and the hood was going to open. I notified the dealer to have it looked at and it was discovered that welds holding the hood were broken. A new hood is being ordered and it is being replaced at no charge. I am reporting this issue in case this is not an isolated incident. | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER | Purchased a new 2025 CRV Touring from EdVoylesHonda in Marietta GA on [XXX] with my hard-earned savings because my Accord was totaled in an accident. Picked it up on [XXX]. I found a safety issue where CarPlay is not playing audio output from any Maps (Apple/ Google/ Waze) if I’m in on a call. Apple designed the Apple Maps to chime if anyone is in a call while using CarPlay. I brought up this issue on 5/25 to the dealer but was told it’s an expected behavior. Not satisfied with the answer, I went to HondaConyersGA to do some digging and found that this issue doesn’t apply to Android Auto and any lower trim (ie. Sport L). The issue is consistent across 2023-2025 CRV Touring trim. I went back to EdVoylesHonda service on [XXX] and [XXX] only to be discredited on my findings, and the service manager said that it might be a compatibility issue with Bose speakers. It was deemed normal since all Gen 6 Touring has the same behavior. I was also told that the turn-by-turn also plays on the screen and should be keeping an eye on the screen instead. This is disturbing because I’m trying to limit my attention to the screen as much as possible, and sounds like a safety issue. A ticket was also opened with Honda Customer Service on 5/28, but haven’t heard any statement or a path to move forward since the case manager said that they can only document the issue. Either Honda needs to take the car back and let me get a car that’s working or have a commitment to resolve this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |