Complaint volume
78 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Ford Explorer Complaints
78 consumer-submitted complaints on record for the 2025 Ford Explorer, grouped by component category.
78 Total complaints
6 Crash reports
0 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, power train, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 3,799 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, power train, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Ford Explorer?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Ford Explorer
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Ford Explorer complaints?
6 Crash
0 Fire
3 Injury
0 Fatality
1 Towed
2 Medical attention
What are the most common 2025 Ford Explorer complaint categories?
UNKNOWN OR OTHER 9
POWER TRAIN 8
VISIBILITY/WIPER 5
ELECTRICAL SYSTEM 4
FORWARD COLLISION AVOIDANCE 3
STEERING 3
STRUCTURE 3
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER 2
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE 2
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 2
78 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2024 | STRUCTURE | The contact owns a 2025 Ford Explorer. The contact stated that while the vehicle was parked in a parking lot, while attempting to exit the vehicle, the front driver’s side door panel separated from the door frame. The vehicle was taken to a local dealer where the vehicle was inspected. The contact was advised to wait for several days before a solution could be provided. The vehicle was temporarily repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,600. | Crash: No Fire: No | 1,600 |
| Dec 2024 | POWER TRAIN | We have experience a wrench light on the dash in regards to a powertrain malfunction. I have done some research, it seams that there are a lot of other ford explorer owners that are experiencing this. I have found that there is also a possible TSB for this. Just wondering if this TSB could be recall eligible. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner. | Crash: No Fire: No | Unknown |