Complaint volume
210 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
210 consumer-submitted complaints on record for the 2025 Chevrolet Equinox, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
210 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 23 complaints, with an average reported failure mileage of 9,798 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
210 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | VISIBILITY/WIPER | 1. Windshield has distortion on passenger side. 2. Vehicle is available for inspection upon request. Distortion in windshield causes blurriness to driver and could cause a collision/accident due to driver having visual restrictions. 3. Vehicle was taken to dealer and dealer confirmed the distortion, contacted GM, who also confirmed distortion. 4. vehicle has been inspected by Ourisman Chevrolet of Rockville, MD. They sent videos/pictures to GM and GM acknowledged distortion/defect in windshield. 5. The car was on show room floor and not test driven prior to purchase. Purchaser/Owner did not notice until following day during daylight hours. | Crash: No Fire: No | Unknown |
| Mar 2025 | VISIBILITY/WIPER | I bought the vehicle new and the next day, I noticed a distortion on the passenger and drivers side windshield. When I drive it makes me nauseous and dizzy. I took it to the dealership and they said the windshield is on backorder. It is not safe to drive! | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | The screen for the radio goes blank and then the dash goes blank this happend a few times randomly but this time it was longer and then it told me there was no key found in car while driving and I was at a light the car in front moved forward and I started and went forward and my car braked unexpectedly I adjusted the gap settings but I don’t believe this should have happened the car seemed far | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | There are 2 big and long distortions in the windshield that effect the view. Viewing out of the windshield is hindered by causing objects to look distorted and different than reality. There is one on the right and left side of the windshield effecting the view of both sides. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | Both the speedometer/digital information center and radio went black while driving. I had no access to either of these for about 5-7 seconds. I had cruise control set at the time, and it did not affect my speed. I heard a “click” after everything went black and after restarting, it was normal. My red indicator above the steering wheel flashed a couple times and the radio came on first, then the speedometer. It would be available for inspection upon request. This put both mine and others’ safety at risk. I had no way to see my speed, cruise setting, or access any of my tools that uses either this or the radio to function. This has not happened again, I have reported the issue to the dealership the next day with no contact back. It has not been inspected, and there were no warning lamps or indication of the problem before it happened. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | Infotainment and Main Driver Information Center blank. While driving on highway Infotainments screen went blank followed by the Main Driver Information Center. Problem only lasted for 2 seconds before screens reappeared. | Crash: No Fire: No | Unknown |
| Dec 2024 | VEHICLE SPEED CONTROL | The Instrument Cluster and the Infotainment Display blanked out for about 3-5 seconds while driving one evening. I'm not certain of the time interval. Just noticed both went blank, then returned. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING,UNKNOWN OR OTHER,VISIBILITY/WIPER | Two major complaints this Vechile #1 The current std operating control features are a flat out Safety Issue NO-ONE has taken into account the display of to name a few such as Fan-Speed Hi/Low, AC On/Off ,Heated Seat adjustment you cannot View while driving during daytime hours or late afternoon 1-2 hrs before dark But you can view 100% only when the Sun is directly behind you ( THEY DO NOT LITE UP UNTIL ITS NIGHT TIME & ONLY AT NIGHT) You might be laughing well zip it up ( WHY IT FORCES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD) it’s not funny Gone is Std button or knob you can reach and adj .Trying do certain adjustments I find myself wandering off the highway onto Rumble strips searching for control of certain p.b. #2 This car while Traveling on [XXX] threw PA into Ohio with only 500+ miles we come up on quick stop Traffic back up ( TRYING TO QUICKLY TURN ON THE HAZARD WARNING SW —-NOT FOUND )2-days latter still have not found I should not have to be searching the I/Net or reading some now small portion of a new idea shortened version of a operators manual Basic functions we all should be able to Operate any Brand Vehicle Not this Car this [XXX] design Control Panel is a Ralph Nader example of how to Distract every driver behind the wheel. Also a lot of overall reviews many give this car great reviews But No One Takes Ease of Std Operator Functions into Account of any Safety Factor and I don’t trust you or any Government Agency will be telling GM this design of Std Control access eventually will cause many accidents . Oh yes everyone makes a big deal about one talking on a cell phone that is an Ticket in waiting pales as a Joke to just plain driving this Vehicle ( IT IS A VERY DISTRACTING NIGHTMARE ) thanks [XXX] Camden NY Cell [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | Was driving down the road with a sudden loss of power to the infotainment system plus dashboard resulting in all black and being unable to see your speed/turn signals. The steering wheel lights suddenly flashed then shut off and won’t turn back on. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | After I engage the right turn signal and complete a right turn, it occasionally bounces the turn signal back too hard and then the "soft" (not fully clicked in) and lights up my left signal about three times. This has happened multiple times since we leased it in early September. | Crash: No Fire: No | Unknown |