Complaint volume
155 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
155 consumer-submitted complaints on record for the 2024 Toyota RAV4, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
155 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are unknown or other, steering,electrical system,engine, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 24 crash reports, 0 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 19 complaints, with an average reported failure mileage of 14,551 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
155 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2026 | VEHICLE SPEED CONTROL | The contact owns a 2024 Toyota Rav4. The contact stated that while driving forward into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated at a high rate of speed, almost causing the vehicle to crash into a building and other parked vehicles before the failure was self-corrected. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,000. | Crash: No Fire: No Towed | 27,000 |
| Feb 2026 | SERVICE BRAKES | break in the rough road the brake is not working. The car is shaking before break. Looks like break is sleeping. always happen when you drive in the rough road if you need to break, the brake is not working properly. Something is off. It happens always when you drive in the rough road and you need to break | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES | Vehicle rolled backwards in reverse while brake pedal was pressed all the way down. Claim was filed with Toyota. After two months, they have said it is a non-issue. | Crash: Yes Fire: No | Unknown |
| Jan 2026 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and seriously injured. It does not happen super often, but enough that I know there is a problem. Dealer has not been able to see any codes, and we have not been able to recreate the issue in front of the service advisors. | Crash: No Fire: No | Unknown |
| Jan 2026 | VEHICLE SPEED CONTROL,ENGINE | The contact owned a 2024 Toyota Rav4. The contact stated that while driving at slower speeds at a gas station, attempting to drive into the car wash, the vehicle independently accelerated and crashed into a fence and a nearby tree, where the vehicle came to a stop. No warning light was illuminated. In addition, the contact attempted to depress the brake pedals to stop the vehicle; however, the vehicle continued accelerating and lost control, resulting in the crash. The vehicle was towed and deemed a total loss by the insurance provider. The diagnosis was not available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,480. | Crash: Yes Fire: No Towed | 14,480 |
| Jan 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I am submitting this complaint to document an unresolved vehicle safety concern and loss of confidence in safe operation. My vehicle experienced serious safety-related malfunctions and warnings, and despite service visits, I was not provided written confirmation that the vehicle was safe to operate. After repairs were reportedly completed, I repeatedly requested written safety verification, which was not provided. Due to the unresolved safety concerns and lack of written safety assurance, I did not feel it was safe to resume driving the vehicle. A loaner vehicle was provided while the safety issues were being addressed. The loaner was later recovered before my safety concerns were resolved and without advance notice, leaving me without a vehicle that I could confirm was safe to operate. I am reporting this because I continue to lack confidence in the safety of the vehicle and want this documented as a safety concern. This complaint is not about customer service, but about unresolved safety issues and the absence of written confirmation that the vehicle is safe to drive. | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,SUSPENSION,WHEELS | 2024 Toyota RAV4 XLE AWD, VIN [XXX]. Steering defect appeared at approximately 12,000 miles (April 2025). Vehicle pulls significantly to the right, requiring constant steering correction. Driver must continuously hold left side of steering wheel to maintain straight path. If steering wheel released, vehicle immediately drifts right. Pull is constant and especially noticeable at highway speeds. THREE REPAIR ATTEMPTS FAILED: June 2025 (14,715 miles): Two wheel alignments performed same day - both failed to correct pull. November 2025 (16,091 miles): Replaced blown passenger rear shock absorber - pull persisted. December 2025 (16,819 miles): Performed 10+ wheel alignments. Toyota Corporate Technical Assistance filed case #53530239 and instructed ABS/SAS reset - failed. Technicians documented "rear suspension binding" but did not mechanically repair. SUSPECTED CAUSE: Strut mount bearing binding/failure or suspension binding. Dealership replaced shock but not strut mounts (industry best practice is replacing both together when shock fails at low mileage). Documented binding issue was not mechanically repaired - only software reset attempted. CURRENT STATUS: Vehicle unsafe to drive. 16,819 miles in two years. New rattling noise developed in right front dashboard after December repairs. This is a manufacturing defect appearing in first year at low mileage, not wear and tear. SAFETY CONCERN: Driver must maintain constant corrective pressure on steering wheel to prevent rightward drift. Risk of vehicle drifting into adjacent lane or off road if driver momentarily distracted. Defect creates dangerous driving condition, particularly at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | VEHICLE SPEED CONTROL | The contact owns a 2024 Toyota RAV4. The contact stated that while attempting to park and making a turn, the vehicle unexpectedly accelerated and collided with a 3 1/2 cement block wall. The contact sustained hand and chest bruises as a result of the incident; however, no medical attention was provided. The contact stated that the air bags did not deploy during the incident. A police report was not filed. The vehicle was towed to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and a designated engineer was assigned to inspect the vehicle. The approximate failure mileage was 13,600. | Crash: Yes Fire: No Injuries: 1 Towed | 13,600 |
| Nov 2025 | SERVICE BRAKES | Front Brake Squeal/Squaek Noise when light or moderate braking. Started around 10000 miles. | Crash: No Fire: No | Unknown |
| Nov 2025 | AIR BAGS | During a head-on collision with a tree, the vehicle sustained major front-end damage and the airbag deployed, resulting in a cracked sternum, three fractured ribs, and a three-day hospitalization. No warning lights or prior symptoms were present, and the incident has not been reproduced or confirmed by a service center. The vehicle is currently held at the insurance-approved collision facility and remains available for inspection. Law enforcement and insurance representatives have reviewed the vehicle, but no manufacturer evaluation has occurred. Given the severity of the injuries and absence of prior indicators, I believe further investigation is necessary to determine whether a safety-related malfunction occurred and to help prevent potential risk of death to other drivers. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Novemver 18, 2025 "I was driving my 2024 RAV4 .. suddenly - I only heard the glass shatter, not an impact on my sunroof glass. After 10mins driving (7:10AM) Speed 65 mph in freeway It was not raining when I started driving but a little windy and splash of rain started No impact or debris and I am far away from cars in from of me The remaining glass edges (show outward shattered) | Crash: No Fire: No Injuries: 1 | Unknown |
| Nov 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | I was driving home, about a 30 min drive, in heavy rain. Once I got home, I left my car running to run inside. When I came back out the car was shaking and idling funny. A "low steering power" diagnostic came up and then also a parking malfunction. I turned the car off. It would barely turn over and still multiple diagnostic lights on. I pulled in into the garage and after sitting off for about 10 minutes, it started fine. I've seen multiple posts about this same issue. It's definitely a safety concern. | Crash: No Fire: No | Unknown |
| Nov 2025 | SUSPENSION | Refusing to replace bad suspension components under warranty due to Toyota being above the law and more concerned about profits than safety on the road ways. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Front camera quit working and it costs 2000 to replace which is absolutely ridiculous for a 2024 car. It should not have went out in a year and a half. It causes all the safety things on the car to not work properly. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Never collusion with ever | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING,ENGINE | Rav 4 2024 Mileage 44,780 Got off work and started car and drove home no issues was driving in the rain for about 30 mins. I get home and park and my car is sitting for a minute. Then it started to idle strange/ shaking and I see the rpms are jumping between 1k-2k I try to give it gas and nothing happens. I end up turning the car off and back on and the car starts but sputters/shakes and turns right off this happens multiple times. I leave it alone and start it 30 mins later it starts but is shaking very badly. I turn it off and call for a tow to the dealership. I go back and start it an hr later it starts fine and runs fine. I get it towed to the dealership and they keep it for 1 1/2 days they find nothing wrong saying everything is running the way it is designed to run. I go and pick it up and they state they completely inspected and drove multiple times there is nothing going wrong. I take the car and drive it for 3 mins around the block then park the car engine shuts off on its own but everything is still on message states engine stopped power steering low. Took it back the dealership has no idea what’s going wrong. This is a concern because it can happen while driving and the car will stop on its own and cause an accident. This needs to be addressed due to the dealership not knowing what is going on and it being a safety concern. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Impact is to software. Apple car play is malfunctioning. Will not allow bluetooth calls while apple car play is active. Phone will continue to ring on screen however, and will not be able to take call handsfree while driving. Call will not allow communication from driver to caller, only can hear caller. Concerns have been ongoing since May. | Crash: No Fire: No | Unknown |
| Nov 2025 | BACK OVER PREVENTION | The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of ANY recalls!!! I called two weeks ago to be told there IS a recall but nothing is available to correct this issue! The backup camera is useless at times. THIS IS A MAJOR SAFETY ISSUE!!! In addition, I drive for a living and my car is used for work solely for my business. I cannot access the GPS feature. I purchased this RAV4 solely for my business. When will this issue be corrected? Disappointed consumer! | Crash: No Fire: No | Unknown |
| Nov 2025 | AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL | The contact owns a 2024 Toyota Rav4. The contact stated that while driving at 5 MPH into a parking space, the vehicle experienced unintended acceleration three times and crashed into a guard pipe. No warning light was illuminated. The air bags failed to deploy. The front passenger's side seat belt was loose and failed to restrain the contact's husband in his seat. The contact stated that the front passenger's side seat belt failed to retract after the crash. The contact and her husband did not sustain any injuries, and no medical attention was received. A police report was filed. The vehicle was towed to the dealer, but had not yet been diagnosed or repaired. The dealer informed the contact that an engineer would inspect the Event Data Recorder (EDR) in three months. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. | Crash: Yes Fire: No Towed | 9,000 |
| Oct 2025 | AIR BAGS | Airbag light indicator is on showing baby seat is in front passenger seat even when an adult is sitting in the seat. Airbag light indicator switches from baby or booster seat to airbag light indicator when there is no one in the front passenger seat. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | The contact owns a 2024 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical system); however, the part for the recall repair was not available. The contact stated that while the vehicle was at the dealer for service, the contact inquired about the unrepaired repair. The contact was advised not to drive the vehicle because of the safety concerns. In addition, the contact was informed that if the failure occurred while driving the vehicle, the instrument cluster would be disabled. The contact was informed that the safety features would not be available because of the unrepaired recall. The contact was not satisfied with the information. The contact was very frightened to drive the vehicle. The contact stated that the vehicle was the only means of transportation. The manufacturer was made aware of the failure, and a case was filed. The contact had not experienced a failure regarding the unrepaired recall repair. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Driving on a city portion of Highway 69 between Prescott and Prescott Valley, traveling about 45mph, the panoramic moonroof suddenly exploded. There was no one near us and the road is newly paved so no obstacles. Glass shards rained down on us. This happened on a normal day about 75 degrees. Totally unexpected. I did sustain a cut on a finger. This could have harmed one of us with flying glass. We have contacted our insurance company and directed us to a collision compare place. In checking online, I see that others have experienced the same problem and there are lawsuits about this issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | The first time I was stopped at a red light and the car started acting like it was missing and then it shut off this was during rain the message on the dash said engine stopped steering power low. The next time this happened I was parking it a parking lot and the engine did the same it rpm started going up and down like it was missing then it shut off and showed the message engine stopped steering power low this was also during rain after I had been driving in the rain. After about 20 minutes both times the car would start and drive as normal. I have looked online and multiple people have had the same issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | The vehicle on board information screen will either fail to connect to phone for gps service, or will disconnect mid drive causing the gps service to stop. When the phone fail to connect with the screen it forces me to use the map on my phone causing me to look away from the road and at times have to hope my phone in my hand or risk missing my stop/exit. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,LANE DEPARTURE | The contact owns a 2024 Toyota Rav4. The contact stated that while releasing the accelerator pedal, the vehicle quickly surged or jerked forward, like the vehicle would unintendedly accelerating. The contact became aware of a delay in the light on the side view mirror being illuminated whenever there was a vehicle approaching in the blind spot. The contact was unable to recall if a dealer or an independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |