Complaint volume
162 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Toyota RAV4 Complaints
162 consumer-submitted complaints on record for the 2024 Toyota RAV4, grouped by component category.
162 Total complaints
25 Crash reports
0 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 0 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 14,856 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Toyota RAV4 complaints?
25 Crash
0 Fire
12 Injury
0 Fatality
17 Towed
10 Medical attention
What are the most common 2024 Toyota RAV4 complaint categories?
UNKNOWN OR OTHER 38
ENGINE 17
ELECTRICAL SYSTEM 14
STEERING 10
SERVICE BRAKES 9
AIR BAGS 8
STRUCTURE 7
VEHICLE SPEED CONTROL 5
POWER TRAIN 4
FORWARD COLLISION AVOIDANCE: WARNINGS 3
162 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | ELECTRICAL SYSTEM | The 12.3 in multi media display keeps going blank while driving I have taking it back a couple of times and still does it on the way back from a trip this year the screen went blank while I was using the map in a city and about got into a accident | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE: WARNINGS | Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to the Toyota dealership near my house at the earliest convenience which was today (3/4/26). In the mean time until I brought the car to the dealership, I researched information and videos on how to diagnose it myself and try troubleshooting my self. Also, when car is running, I got a message stating malfunction with AEB/FCW. Tried the fuse route and tried disconnecting the negative battery terminal for 15 minutes and tried holding the main power knob for 30 plus seconds. All of those did not work. I then took into dealership and once I got there, the service technician saw the screen working and then also saw the screen acting up and turned on but had lines in the middle of the screen. The technician had me turn vehicle off and once we turned back on it went back to the black screen. So once I went the route of having them diagnose it, they said they could not duplicate concern that we saw with the lines in the screen etc., therefore the technician gave the vehicle back with the screen not working still until we do have it working with the lines. I was about to leave and then the issue with the screen and lines cam up on the screen and I was able to have the technician look at it and diagnose. That is when advisor came to me and said the radio head is completely not working and cannot be fixed or saved. Repair is $2,769 with labor for a new radio head per the advisor. Car is not under warranty because of how many miles are currently on vehicle so I cannot get this fixed for free under warranty. Would have to be out of pocket and I denied that. Please help me get this fixed. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The Apple CarPlay/navigation system in our 2024 Toyota RAV4 consistently drifts and displays incorrect vehicle location while driving. Navigation apps (Apple Maps, Google Maps, Waze) provide inaccurate positioning and incorrect directions. This creates a distraction and unsafe driving condition, particularly for a teenage driver. Additionally, when connected to the vehicle, the iPhone’s GPS location also drifts, preventing accurate real-time location tracking by a parent. Even once disconnected the drifting on the phone navigation continues. The vehicle has been taken to a Toyota dealership multiple times. All software updates have been completed, but the problem persists and appears to have worsened. Toyota has no solve and refuse to put in a new navigation/CarPlay system. This defect has existed since the vehicle was purchased new in 2024. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | This is my 2nd report to NHTSA and the 3 rd time in one year that this has happened to my 2024 Rav 4. It’s raining and I just pulled in to a Publix parking lot and not even 5 minutes of me sitting here preparing to go into the store my engine starts sputtering and shuts off. I’ve taken my vehicle to a Toyota dealership both previous times and they said they didn’t find anything | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The vehicle's dashboard and 9.5" screen go blank while driving down the road. It is random at times and you have no idea how fast you are traveling, viewing screen, etc.. It just goes completely black. The Certified Toyota dealer says that there is a recall on the 12.5" screens blacking out randomly but not on the 9.5" screens so the vehicle does not qualify for the recall and Toyota is saying they don't have a fix for the vehicle. Have tried to contact higher level Toyota contacts (claims) and they have not been of any help. With the screen going completely black, an individual has no idea how fast they are driving, what service indicator lights might be on, no idea how much gas there is in the car. The entire dash and associated screen which also houses the back up camera are completely useless. It happens at random points in time while driving. This is a safety issue as one does not know speed of vehicle or any warning lights. Dash and screen are completely blank. | Crash: No Fire: No | Unknown |
| Feb 2026 | AIR BAGS | The contact's daughter owns a 2024 Toyota Rav4. The contact stated that while his daughter was driving at approximately 35 MPH, she had crossed an intersection when she was crashed into by another vehicle making a U-turn from a cross street. The other vehicle's front end crashed into the driver's side tire and front door. The contact stated that the force of the crash had fractured the left front axle and pushed the tire into the engine compartment. The contact stated that the frame was bent and the driver's door was difficult to open. The contact stated that the side air bags had not deployed and that the seat belts on the driver's side and the passenger side could not be unbuckled. The contact stated that his daughter had sustained injuries to her left shoulder, left arm, and leg as well as head and neck injuries. The contact stated that his wife had sustained injuries to her right ribs, right arm and shoulder, and lower back injuries. The contact stated that his wife and daughter were taken by ambulance to the hospital. The contact stated that the police were on scene and wrote a report, but he did not have the report number. The contact stated that both vehicles were towed away from the scene of the crash. The contact stated that their vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 10,000 |
| Feb 2026 | VEHICLE SPEED CONTROL | On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radiator. It was not raining, the floor mat was not in the way, I did not have cruise control engaged. On 12/10/25 I took my car to Toyota dealership because I had a slow leak in one tire, which had to be replaced. At that time, the service department also updated parking assist software (could that be the problem?). In answer to above questions: * brakes and accelerator malfunctioned and it is available for inspection upon request. * no one was in the car I hit. I was not injured. * the problem has not been reproduced to my knowledge or confirmed. * the vehicle has been inspected by a third-party that Toyota engaged and also Erie Insurance. A police report is available. * there was no warning lamps, messages or other symptoms of the problem prior to the failure on 12/24/25. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2026 | VEHICLE SPEED CONTROL | The contact owns a 2024 Toyota Rav4. The contact stated that while driving forward into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated at a high rate of speed, almost causing the vehicle to crash into a building and other parked vehicles before the failure was self-corrected. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,000. | Crash: No Fire: No Towed | 27,000 |
| Feb 2026 | SERVICE BRAKES | break in the rough road the brake is not working. The car is shaking before break. Looks like break is sleeping. always happen when you drive in the rough road if you need to break, the brake is not working properly. Something is off. It happens always when you drive in the rough road and you need to break | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES | Vehicle rolled backwards in reverse while brake pedal was pressed all the way down. Claim was filed with Toyota. After two months, they have said it is a non-issue. | Crash: Yes Fire: No | Unknown |
| Jan 2026 | ENGINE | I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and seriously injured. It does not happen super often, but enough that I know there is a problem. Dealer has not been able to see any codes, and we have not been able to recreate the issue in front of the service advisors. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | The contact owned a 2024 Toyota Rav4. The contact stated that while driving at slower speeds at a gas station, attempting to drive into the car wash, the vehicle independently accelerated and crashed into a fence and a nearby tree, where the vehicle came to a stop. No warning light was illuminated. In addition, the contact attempted to depress the brake pedals to stop the vehicle; however, the vehicle continued accelerating and lost control, resulting in the crash. The vehicle was towed and deemed a total loss by the insurance provider. The diagnosis was not available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,480. | Crash: Yes Fire: No Towed | 14,480 |
| Jan 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I am submitting this complaint to document an unresolved vehicle safety concern and loss of confidence in safe operation. My vehicle experienced serious safety-related malfunctions and warnings, and despite service visits, I was not provided written confirmation that the vehicle was safe to operate. After repairs were reportedly completed, I repeatedly requested written safety verification, which was not provided. Due to the unresolved safety concerns and lack of written safety assurance, I did not feel it was safe to resume driving the vehicle. A loaner vehicle was provided while the safety issues were being addressed. The loaner was later recovered before my safety concerns were resolved and without advance notice, leaving me without a vehicle that I could confirm was safe to operate. I am reporting this because I continue to lack confidence in the safety of the vehicle and want this documented as a safety concern. This complaint is not about customer service, but about unresolved safety issues and the absence of written confirmation that the vehicle is safe to drive. | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING | 2024 Toyota RAV4 XLE AWD, VIN [XXX]. Steering defect appeared at approximately 12,000 miles (April 2025). Vehicle pulls significantly to the right, requiring constant steering correction. Driver must continuously hold left side of steering wheel to maintain straight path. If steering wheel released, vehicle immediately drifts right. Pull is constant and especially noticeable at highway speeds. THREE REPAIR ATTEMPTS FAILED: June 2025 (14,715 miles): Two wheel alignments performed same day - both failed to correct pull. November 2025 (16,091 miles): Replaced blown passenger rear shock absorber - pull persisted. December 2025 (16,819 miles): Performed 10+ wheel alignments. Toyota Corporate Technical Assistance filed case #53530239 and instructed ABS/SAS reset - failed. Technicians documented "rear suspension binding" but did not mechanically repair. SUSPECTED CAUSE: Strut mount bearing binding/failure or suspension binding. Dealership replaced shock but not strut mounts (industry best practice is replacing both together when shock fails at low mileage). Documented binding issue was not mechanically repaired - only software reset attempted. CURRENT STATUS: Vehicle unsafe to drive. 16,819 miles in two years. New rattling noise developed in right front dashboard after December repairs. This is a manufacturing defect appearing in first year at low mileage, not wear and tear. SAFETY CONCERN: Driver must maintain constant corrective pressure on steering wheel to prevent rightward drift. Risk of vehicle drifting into adjacent lane or off road if driver momentarily distracted. Defect creates dangerous driving condition, particularly at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | VEHICLE SPEED CONTROL | The contact owns a 2024 Toyota RAV4. The contact stated that while attempting to park and making a turn, the vehicle unexpectedly accelerated and collided with a 3 1/2 cement block wall. The contact sustained hand and chest bruises as a result of the incident; however, no medical attention was provided. The contact stated that the air bags did not deploy during the incident. A police report was not filed. The vehicle was towed to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and a designated engineer was assigned to inspect the vehicle. The approximate failure mileage was 13,600. | Crash: Yes Fire: No Injuries: 1 Towed | 13,600 |
| Nov 2025 | SERVICE BRAKES | Front Brake Squeal/Squaek Noise when light or moderate braking. Started around 10000 miles. | Crash: No Fire: No | Unknown |
| Nov 2025 | AIR BAGS | During a head-on collision with a tree, the vehicle sustained major front-end damage and the airbag deployed, resulting in a cracked sternum, three fractured ribs, and a three-day hospitalization. No warning lights or prior symptoms were present, and the incident has not been reproduced or confirmed by a service center. The vehicle is currently held at the insurance-approved collision facility and remains available for inspection. Law enforcement and insurance representatives have reviewed the vehicle, but no manufacturer evaluation has occurred. Given the severity of the injuries and absence of prior indicators, I believe further investigation is necessary to determine whether a safety-related malfunction occurred and to help prevent potential risk of death to other drivers. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Novemver 18, 2025 "I was driving my 2024 RAV4 .. suddenly - I only heard the glass shatter, not an impact on my sunroof glass. After 10mins driving (7:10AM) Speed 65 mph in freeway It was not raining when I started driving but a little windy and splash of rain started No impact or debris and I am far away from cars in from of me The remaining glass edges (show outward shattered) | Crash: No Fire: No Injuries: 1 | Unknown |
| Nov 2025 | ENGINE | I was driving home, about a 30 min drive, in heavy rain. Once I got home, I left my car running to run inside. When I came back out the car was shaking and idling funny. A "low steering power" diagnostic came up and then also a parking malfunction. I turned the car off. It would barely turn over and still multiple diagnostic lights on. I pulled in into the garage and after sitting off for about 10 minutes, it started fine. I've seen multiple posts about this same issue. It's definitely a safety concern. | Crash: No Fire: No | Unknown |
| Nov 2025 | SUSPENSION | Refusing to replace bad suspension components under warranty due to Toyota being above the law and more concerned about profits than safety on the road ways. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | Front camera quit working and it costs 2000 to replace which is absolutely ridiculous for a 2024 car. It should not have went out in a year and a half. It causes all the safety things on the car to not work properly. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Never collusion with ever | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING | Rav 4 2024 Mileage 44,780 Got off work and started car and drove home no issues was driving in the rain for about 30 mins. I get home and park and my car is sitting for a minute. Then it started to idle strange/ shaking and I see the rpms are jumping between 1k-2k I try to give it gas and nothing happens. I end up turning the car off and back on and the car starts but sputters/shakes and turns right off this happens multiple times. I leave it alone and start it 30 mins later it starts but is shaking very badly. I turn it off and call for a tow to the dealership. I go back and start it an hr later it starts fine and runs fine. I get it towed to the dealership and they keep it for 1 1/2 days they find nothing wrong saying everything is running the way it is designed to run. I go and pick it up and they state they completely inspected and drove multiple times there is nothing going wrong. I take the car and drive it for 3 mins around the block then park the car engine shuts off on its own but everything is still on message states engine stopped power steering low. Took it back the dealership has no idea what’s going wrong. This is a concern because it can happen while driving and the car will stop on its own and cause an accident. This needs to be addressed due to the dealership not knowing what is going on and it being a safety concern. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Impact is to software. Apple car play is malfunctioning. Will not allow bluetooth calls while apple car play is active. Phone will continue to ring on screen however, and will not be able to take call handsfree while driving. Call will not allow communication from driver to caller, only can hear caller. Concerns have been ongoing since May. | Crash: No Fire: No | Unknown |
| Nov 2025 | BACK OVER PREVENTION | The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of ANY recalls!!! I called two weeks ago to be told there IS a recall but nothing is available to correct this issue! The backup camera is useless at times. THIS IS A MAJOR SAFETY ISSUE!!! In addition, I drive for a living and my car is used for work solely for my business. I cannot access the GPS feature. I purchased this RAV4 solely for my business. When will this issue be corrected? Disappointed consumer! | Crash: No Fire: No | Unknown |