Complaint volume
155 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
155 consumer-submitted complaints on record for the 2024 Toyota RAV4, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
155 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are unknown or other, steering,electrical system,engine, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 24 crash reports, 0 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 19 complaints, with an average reported failure mileage of 14,551 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
155 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | UNKNOWN OR OTHER | The trim around the sunroof is cracked and causing a leak. I took the vehicle to South Hills Toyota in Cannonsburg PA, for maintenance and state inspection, specifically identifying this issue. The car is less than 2 years old still under warranty Initially I was told it was not a material defect and not covered by warranty, remedy would be replacement of entire sunroof. Discussion with the service manager resulted in the defect being escalated to Toyota. Pictures were taken by the Toyota service team and sent to Toyota for further review. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | I apologize if this does not meet the NHTSA bar of a safety hazard. It does reduce the ability for hands free navigation and acts as a distraction for drivers. Toyota Rav4s have very poor GPS tracking which makes the directions in the integrated head unit and guage cluster very distracting because they are consistently incorrect. There are dozens, maybe 100+, reports online of people having similar issues. Toyota dealership has looked at it many times, escalated for troubleshooting, and as of today they say there is no fix. I have many videos to demonstrate the issue is not a fluke. There are no warning signs and the GPS will just start giving poor directions. The "danger" is in the fact that the only workaround now is to engage with a phone or other device while driving. In theory a human can rise above this and be smarter than the car but isn't that true of many safety components like non-functioning wipers(drive slow) or blind spot protectiong(check your mirror). The car is giving bad directions that the user is relying on as a navigational aid. | Crash: No Fire: No | Unknown |
| May 2026 | STEERING | 2024 RAV4 XLE Premium will randomly pull to the left or right after start-up, or cold soak, and has been doing so since new. The Dealer has verified that the alignment is correct and there are no mechanical issues. When the vehicle is shut off and restarted, the symptoms will likely change and will often correct itself, but this sometimes changes the direction of the pull. This aligns with the same symptoms as NHTSA MC‑10214321 and Toyota Tech Tip T‑TT‑0616‑20. I have shared this information with the Dealer and they claim to be investigating the possible cause and I am waiting on confirmation of next steps to resolve it. Please update the known NHTSA complaint that has already been issued for Toyota RAV4 model years 2019-2021 to include later model years and including 2024. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | After driving my 2024 RAV4 in rain for about an hour, I was then parked for about 5 minutes in a parking garage and the engine shut down and warning light came on for power steering, and white smoke /steam came out of the engine. Engine would not restart, even after tow truck arrived thirty minutes later. Once dealership received my vehicle they say it starts fine and can't find any issues. They have been unable to duplicate the issue. I saw this same issue online and have requested they check the MAF sensor and the battery load test. Seems to be a big issue in these cars. | Crash: No Fire: No | Unknown |
| Apr 2026 | LATCHES/LOCKS/LINKAGES | While driving on the freeway for about 60 minutes, the drivers, driver side door that was locked released and opened up. The door was fully shut and no warning door ajar was lit up before driving. I grabbed the door and held it until I could exit and slow down to shut it. I tried to fully pull it shut while driving but was unsuccessful. I slowed down and had to pull the handle to release the lock and open the door more to have enough momentum to fully close the door again. | Crash: No Fire: No | Unknown |
| Apr 2026 | VISIBILITY | The contact owns a 2024 Toyota Rav4. The contact stated that while his wife was driving 75 MPH, as an occupant seated in the passenger’s side seat, the contact became aware that the rear passenger’s side window shattered without impact. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 18,000. | Crash: No Fire: No | 18,000 |
| Apr 2026 | VISIBILITY/WIPER | Driving on [XXX] merging onto [XXX] heading north, the sun roof exploded at approximately 70 mph. There were not vehicles near us at the time nor any obvious shrapnel or ricochet marks indicating an object struck the glass causing the break. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | The contact owns a 2024 Toyota Rav4. The contact stated that on several occasions while attempting to start the vehicle, the message to "Place Key fob Next to Start Button" was displayed. The contact placed the key fob on the start button, and the vehicle started. While driving approximately 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The contact pressed the start button, but the vehicle failed to restart. The contact stated that the message was displayed again, and the key fob was placed next to the start button, and the vehicle restarted. The dealer was contacted and advised to change the battery in the key fob. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000. | Crash: No Fire: No | 11,000 |
| Apr 2026 | STRUCTURE | I was driving down the Interstate and my sunroof exploded without apparent cause. This was in Colorado, and there was a change in altitude, so I thought perhaps a difference in pressure might have played a part. There were no cars in front of me nor any visible debris. I was just driving, and heard a loud bang over my head. My sunroof and shade were closed at the time. | Crash: No Fire: No | Unknown |
| Apr 2026 | STEERING,WHEELS,UNKNOWN OR OTHER | Car is out of alignment resolutions in the rear passenger tire to wear down at an abnormal rate. Had the vehicle inspected by a local mechanic and two different dealerships. All three inspections came back with the same answer. The camber and the toe for the right rear tire can not be set to a center good alignment. Leaving it in the red zone that will result in excessive Tire wear, handling and safety problems. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | My wife was driving down the freeway with the panoramic sunroof closed. The sunroof glass without warning made a loud popping noise and there was safety glass all over the interior of the car. She was not operating the sunroof at the time. The fabric sunshade was open at the time. Dealership refuses to cover the damage 2200 under warranty. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | The contact owns a 2024 Toyota Rav4. The contact stated that while driving at various speeds, an abnormal sound was heard coming from under the hood and would shudder towards the front-passenger side. In addition, the contact stated that the failure caused her to crash into a rail guard, and the rear driver-side tire had deflated, and the rim was damaged. No injuries were sustained, and no medical attention was sought. No police report was filed. In addition, an independent mechanic arrived on scene to replace the tire. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the warranty having expired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. | Crash: Yes Fire: No | 40,000 |
| Apr 2026 | ENGINE | After driving IN RAIN for about 27 Miles then idling in slow traffic, vehicle started running poorly, stalled and would not run properly. Got "Reduced Engine Power, Visit Your Dealer Message". Engine would start but stall when put in drive. I held up traffic for several minutes. After several minutes of restarting and stalling, I ran engine in park for 2000-3000 rpm for about a minute. The car then ran fine and I drove for over a week before I could get it to the dealer. It seemed to be run fine during this time. Dealer found code P010014, MAF sensor and replaced the sensor. Toyota TSB T-TT-0763-24 appears to describe this issue but it does not appear to have a real resolution for this. It is 'under investigation' Just replacing the sensor, if it is just another one of the same type does not give me confidence that this dangerous condition may not happen again. There are many reports like this one. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | My sunroof exploded while driving . Nothing hit my car there was no cars around me | Crash: No Fire: No | Unknown |
| Apr 2026 | EXTERIOR LIGHTING | The contact owns a 2024 Toyota Rav4. The contact stated that while driving and depressing the brake pedal, the brake lights were too small and were difficult for other drivers to see. Due to the failure, several other vehicles crashed into the rear of the vehicle. The contact stated the crashes had occurred because of the size of the brake lights. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was 26,278 | Crash: No Fire: No | 26,278 |
| Mar 2026 | STRUCTURE | The hood on the Rav4 has excessive vibration at speeds 60 to 70 mph. This is very distracting to the driver. It was reported to the Toyota dealer (Gettle of Charlotte County Florida). Their response was they drove another one on the lot it had the same issue. It has happened since purchased new. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEAT BELTS | My sons seatbelt got caught in the holder an when I pulled it out, the seatbelt frayed compromising the safety | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | I was driving the car for 25 minutes over main roads and freeway. There was lots of rain and water on the roadways, plus we just had major snowfall recently that was melting. I get to my destination and had my car in idle for 7 minutes in park. I shift into Drive and my car shudders and the engine shuts off with an error "Engine Stopped- Steering Power Low". I turn off the car and let it sit for one hour. Come back start it up and it does, only to repeat the shudder and then throw the same code. I had it towed to Toyota of Auburn, WA. They don't know what the problem is.Reddit forums have consumers with the same car complaining about this issue with no resolve. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The 12.3 in multi media display keeps going blank while driving I have taking it back a couple of times and still does it on the way back from a trip this year the screen went blank while I was using the map in a city and about got into a accident | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION | Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to the Toyota dealership near my house at the earliest convenience which was today (3/4/26). In the mean time until I brought the car to the dealership, I researched information and videos on how to diagnose it myself and try troubleshooting my self. Also, when car is running, I got a message stating malfunction with AEB/FCW. Tried the fuse route and tried disconnecting the negative battery terminal for 15 minutes and tried holding the main power knob for 30 plus seconds. All of those did not work. I then took into dealership and once I got there, the service technician saw the screen working and then also saw the screen acting up and turned on but had lines in the middle of the screen. The technician had me turn vehicle off and once we turned back on it went back to the black screen. So once I went the route of having them diagnose it, they said they could not duplicate concern that we saw with the lines in the screen etc., therefore the technician gave the vehicle back with the screen not working still until we do have it working with the lines. I was about to leave and then the issue with the screen and lines cam up on the screen and I was able to have the technician look at it and diagnose. That is when advisor came to me and said the radio head is completely not working and cannot be fixed or saved. Repair is $2,769 with labor for a new radio head per the advisor. Car is not under warranty because of how many miles are currently on vehicle so I cannot get this fixed for free under warranty. Would have to be out of pocket and I denied that. Please help me get this fixed. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The Apple CarPlay/navigation system in our 2024 Toyota RAV4 consistently drifts and displays incorrect vehicle location while driving. Navigation apps (Apple Maps, Google Maps, Waze) provide inaccurate positioning and incorrect directions. This creates a distraction and unsafe driving condition, particularly for a teenage driver. Additionally, when connected to the vehicle, the iPhone’s GPS location also drifts, preventing accurate real-time location tracking by a parent. Even once disconnected the drifting on the phone navigation continues. The vehicle has been taken to a Toyota dealership multiple times. All software updates have been completed, but the problem persists and appears to have worsened. Toyota has no solve and refuse to put in a new navigation/CarPlay system. This defect has existed since the vehicle was purchased new in 2024. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | This is my 2nd report to NHTSA and the 3 rd time in one year that this has happened to my 2024 Rav 4. It’s raining and I just pulled in to a Publix parking lot and not even 5 minutes of me sitting here preparing to go into the store my engine starts sputtering and shuts off. I’ve taken my vehicle to a Toyota dealership both previous times and they said they didn’t find anything | Crash: No Fire: No | Unknown |
| Feb 2026 | AIR BAGS | The contact's daughter owns a 2024 Toyota Rav4. The contact stated that while his daughter was driving at approximately 35 MPH, she had crossed an intersection when she was crashed into by another vehicle making a U-turn from a cross street. The other vehicle's front end crashed into the driver's side tire and front door. The contact stated that the force of the crash had fractured the left front axle and pushed the tire into the engine compartment. The contact stated that the frame was bent and the driver's door was difficult to open. The contact stated that the side air bags had not deployed and that the seat belts on the driver's side and the passenger side could not be unbuckled. The contact stated that his daughter had sustained injuries to her left shoulder, left arm, and leg as well as head and neck injuries. The contact stated that his wife had sustained injuries to her right ribs, right arm and shoulder, and lower back injuries. The contact stated that his wife and daughter were taken by ambulance to the hospital. The contact stated that the police were on scene and wrote a report, but he did not have the report number. The contact stated that both vehicles were towed away from the scene of the crash. The contact stated that their vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 10,000 |
| Feb 2026 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radiator. It was not raining, the floor mat was not in the way, I did not have cruise control engaged. On 12/10/25 I took my car to Toyota dealership because I had a slow leak in one tire, which had to be replaced. At that time, the service department also updated parking assist software (could that be the problem?). In answer to above questions: * brakes and accelerator malfunctioned and it is available for inspection upon request. * no one was in the car I hit. I was not injured. * the problem has not been reproduced to my knowledge or confirmed. * the vehicle has been inspected by a third-party that Toyota engaged and also Erie Insurance. A police report is available. * there was no warning lamps, messages or other symptoms of the problem prior to the failure on 12/24/25. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The vehicle's dashboard and 9.5" screen go blank while driving down the road. It is random at times and you have no idea how fast you are traveling, viewing screen, etc.. It just goes completely black. The Certified Toyota dealer says that there is a recall on the 12.5" screens blacking out randomly but not on the 9.5" screens so the vehicle does not qualify for the recall and Toyota is saying they don't have a fix for the vehicle. Have tried to contact higher level Toyota contacts (claims) and they have not been of any help. With the screen going completely black, an individual has no idea how fast they are driving, what service indicator lights might be on, no idea how much gas there is in the car. The entire dash and associated screen which also houses the back up camera are completely useless. It happens at random points in time while driving. This is a safety issue as one does not know speed of vehicle or any warning lights. Dash and screen are completely blank. | Crash: No Fire: No | Unknown |