Complaint volume
276 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Tesla Model Y Complaints
276 consumer-submitted complaints on record for the 2024 Tesla Model Y, grouped by component category.
276 Total complaints
53 Crash reports
4 Fire reports
29 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, back over prevention. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 53 crash reports, 4 fire reports, 29 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 14,501 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, back over prevention?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Tesla Model Y complaints?
53 Crash
4 Fire
29 Injury
0 Fatality
34 Towed
20 Medical attention
What are the most common 2024 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 25
UNKNOWN OR OTHER 23
BACK OVER PREVENTION 21
ELECTRICAL SYSTEM 20
FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION 12
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 10
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 8
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 7
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 6
STEERING 6
276 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | This is my fifth Tesla, so i.am very familiar with the Self Driving feature which is mostly good. However, recently I got a Model Y and with in 24 hours I was rear-ended on the freeway! I had the car in Full Self Driving mode (FSD)! For some reason it just braked hard in the middle of my driving however, traffic was backing up. I injured my lower back and neck and I'm now having to go in for therapy and schedule a CAT scan. Luckily the person behind me was fine. After the incident I downloaded the zip disk which records incidences. The car had documented pre and post accident! But the actual incident there is no record... almost like it got wiped out!?! | Crash: Yes Fire: No Injuries: 1 | Unknown |
| Jun 2024 | FORWARD COLLISION AVOIDANCE | My family and I were on [XXX] heading toward Sacramento when the Tesla Y suddenly braked. We were using autopilot and going around 70 mph. The car was trying to pull a full stop in the middle of the freeway! I quickly disengaged the autopilot and stepped on the pedal to speed back up. I'm guessing the Tesla saw a hazard on the road and put on the brakes. The problem is there were no hazards. Our safety was put at risk because we could've been reared, and it could've caused a pileup. Luckily, it was early Sunday, and there weren't a lot of cars on the road. We stopped using the autopilot immediately, so the problem has not been reproduced. We have an appointment with Tesla in four days. I will be reporting the incident to them. I'll ask for an inspection then. There were no warning lamps or other symptoms prior to the sudden braking. It was a very jarring experience. I have my kids in the back seats. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2024 | EXTERIOR LIGHTING | Turn signals turn off prematurely. Disengaging the cruise control or entering a turn lane after the turn signal is activated appear to turn off the turn signal before reaching the intersection or turn. This occurs whether I use the half or full press on the turn signal stalk. To be honest I'm not sure the difference between the half and full press, since they appear to function the same. This is dangerous for 2 reasons. 1.) Vehicles waiting at the intersection may believe I have changed my mind on turn and take actions on the belief that I am not going to turn. 2.) It creates a distraction as I need to react and take further action to re-activate the turn signal rather than focusing on traffic and the turn. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES | The Indicator for the park break is the word "PARK" and not the symbol for the parking break ((P)). This is dangerous because the word "PARK" is ambiguous and could mean the vehicle is shifted into park (without the park break engaged) OR the park break is applied. In fact my spouse was parking the vehicle on a hill and not engaging the park break. He insisted that there was no difference between the two. There is a huge difference. Only after engaging the park break and listening for the rear breaks to electronically engage was I able to convince him that "PARK" was actually ((P)) and that the park break was NOT applied until the button was pressed and the word "PARK" appeared. Please use the correct ((P)) symbol to indicate the parking break is engaged and to clearly differentiate it from the vehicle being shifted into Park. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2024 Tesla Model Y. The contact stated that the vehicle was experiencing abnormal battery drainage and was not operating based on the designed mileage. Additionally, the contact stated that the vehicle was overheating, and the failure persisted after the vehicle had been parked and turned off. The contact also stated that the front passenger's side window would roll down unintentionally while driving. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center several times; however, the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6. | Crash: No Fire: No | 6 |
| May 2024 | FUEL/PROPULSION SYSTEM | On Wednesday, [XXX], 2024 between 1015-1045 am while traveling on [XXX] , my vehicle unexpectedly accelerated while entering the left turn lane. On ramp to [XXX] northbound, Monroe county, Pennsylvania. At the time I was giving steering input and had also applied the windshield wiper system. This happened a second time while approaching the intersection of [XXX] northbound. While taking my foot off the accelerator pedal to allow for regenerative braking and using the windshield wipers the vehicle accelerated at a quick rate. In both instances I had to apply the brake to slow it down. I noticed Tesla on that date. Tesla related that someone would contact me. No co text has been made as of the submission of this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | The vehicle would not stop and ran into the back of a friend. I am not safe in the vehicle as we were in a parking lot no way I could’ve reached top speed. | Crash: Yes Fire: No Towed | Unknown |
| May 2024 | STRUCTURE,LATCHES/LOCKS/LINKAGES | While driving on highway at around 60,65 miles speed, I saw a warning that fronk is open. I dont think I pressed open fronk while driving and not sure even its possible while driving. Fronk wasnt open when I started the drive for sure else would have noticed the warning. Warning actually started after driving for 5,6 miles. I was on highway and took me some time to find a safe place to get on the shoulder and when I checked fronk was actually open. Im not sure how much an issue it was or if Tesla fronk can get loose and fly or hit the windscreen and cause visiblity issue or accident involving other vehilces but this was something which was a big concern for a moment while driving at high speed. | Crash: No Fire: No | Unknown |
| May 2024 | SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM | Front motor of 3-week-old Tesla Model Y became disabled while driving on a highway at 65 mph. This meant the car also lost power steering, traction control, and ABS braking. Car was limited to top speed of around 40 mph on a busy highway with very little room to pull over. Car was difficult to steer and braking was greatly reduced. There was no advanced warning of this. Was finally able to pull over, exit and reenter the vehicle, which temporarily corrected the problem. However, when the car was started the next day, the front motor was disabled again, but resolved when the car was restarted. The car was not driven again until Tesla service center was contacted and car was taken in for repair. On the way to the service center, the issue occurred again. The alerts included “Front motor disabled - OK to drive. Vehicle power may be limited” The vehicle is not safe to drive since this is happening while traveling at high speeds. Tesla service has not addressed the issue or tried to diagnose the cause yet in spite of the car being at their service center for over a week. | Crash: No Fire: No | Unknown |
| Apr 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I was driving down the highway with my wife and baby at about 65 mph. I was using regular cruise control with no one in front of me when all of a sudden, the car braked extremely hard. Luckily, the car behind me was far enough back to switch lanes and pass me. If it was closer, this could have resulted in a highway accident. The car stopped braking maybe around 30 or 40 mph. I may have it recorded in the Tesla camera system since I pressed the save button approx 4 min after it happened. I also scheduled a service call with Tesla that will hopefully happen on may 7th | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM | I purchased my Model Y with the Tow Package. We used the trailer for the first time. There was no 12v auxiliary power to the trailer. The 7 pin trailer connection is incomplete. Post purchase, we found Tesla purposely disconnected the 12v accessory power pin when they switched low voltage systems in the 2022 model year rather than add the necessary power reduction part to send 12v power to the trailer. This is a serious safety issue because the 12v accessory pin on the trailer connection is the used to maintain charge on emergency trailer surge braking systems (engages trailer breaks if the trailer disconnects from vehicle). This known safety hazard was not conspicuously communicated before purchase. A notice does not appear on the Model Y Tow package page (attached). This is very uncommon and unexpected for manufacturer installed tow packages with 7 pin connectors to leave the 12v auxiliary power disconnected. | Crash: No Fire: No | Unknown |
| Apr 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | My wife and I purchased a model Y 2024 just a few weeks ago. We have had multiple experiences when using cruise control where the car inexplicably slows down rapidly when there are no vehicles in front of us decelerating. | Crash: No Fire: No | Unknown |
| Apr 2024 | FORWARD COLLISION AVOIDANCE | While using autopilot with beta self driving installed and stopped at a traffic light, left or right turn traffic signal turning green causes car to move into oncoming traffic (moves straight through intersection). | Crash: No Fire: No | Unknown |
| Apr 2024 | POWER TRAIN,ELECTRICAL SYSTEM | The battery coolant started leaking when we connected the car to a supercharger. After charging a low coolant warning came up on the screen, but the message read “OK to drive”. Started driving home when more alerts came up “Power reduced” and “Speed limited to 68 mph” but still showed “OK to drive”. About 30 miles later the screen abruptly shut down on the freeway. Was able to pull over to a stop on the shoulder and call a tow truck. Screen never came back up even after attempting to restart, car is now at the service center. There is a pump that has continued running for over 2 days without stopping. The interior lights turn on and off every 30 seconds. There has been no damage from road debris or anything else to this car. The vehicle only had ~350 miles on it, and we only had it for 3 days before it malfunctioned. The screen displays vital information such as speed, turn indicators, and so on. Without the screen being on it is not possible to safely operate the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While using Autopilot or Beta self-driving - when a Minimum Speed Limit sign is detected on [XXX] in Georgia, the system usually reduces to the speed of the vehicle to posted minimum speed (40 miles an hour) instead of maintaining current speed limit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving to work, using FSD, the autopilot steered me into the path of an overtaking vehicle moving at about 20 mph faster than my vehicle. By quickly taking over steering and speed control, I was able to avoid a collision. A couple miles further down the road, the car could not decide on which exit lane to use, and weaved between two possibilities, probably alarming and angering drivers behind me. Again, I had to take over control. Taking over speed and steering control was necessary two more times in my 25 minute trip, most of it on well-marked multi-lane highways. Of the four incidents, only one would have resulted in a serious high speed collision, had I not taken over very quickly. Having coached robotics competitions, and piloted aircraft with autopilot, it is my opinion that the FSD (SUPERVISED) software is at alpha stage in development (not yet up to beta stage, at which it could be safely released only to select skilled drivers, with suitable disclaimers and warnings) . At delivery, no introduction to the car's controls is provided, so customers are on their own regarding finding out, by trial and error and the occasional potentially lethal collision, how to safely drive the vehicle with FSD engaged. The manufacturer should be required to instruct all customers on the very high level of vigilance required to operate with FSD engaged. | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY | The contact owns a 2024 Tesla Model Y. The contact stated that while driving at an undisclosed speed in the rain, the auto windshield wipers failed to function as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30. | Crash: No Fire: No | 30 |
| Apr 2024 | ELECTRICAL SYSTEM | The contact owns a 2024 Tesla Model Y. The contact stated that after downloading the software, upon engaging the Auto Pilot, and driving approximately 35 MPH, the vehicle crashed into a curb. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but did not assist. The failure mileage was approximately 1,024. | Crash: Yes Fire: No | 1,024 |
| Apr 2024 | EXTERIOR LIGHTING | The headlamp design of the 2024 Tesla Model Y creates a shadow (or shadows) that cannot be adjusted away. These shadows could be a contributing factor if an accident were to occur. Tesla Service has stated there is nothing more they can do regarding adjustment. Initially, there were two shadows. The user-friendly headlamp adjustment on the touchscreen allows only up-down adjustment after the system self-calibrates. Tesla Service manually adjusted the physical headlamps but did not resolve the shadows. This adjustment merely relocated the shadows while creating an additional horizontal shadow. I believe the reflector design of the headlamp is the issue. This is my third Tesla, and prior models did not have this issue. It is best to see video examples, but this form does not allow the file type and I suspect YouTube links would be blocked/removed. Please Advise. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | Electrical system had 7 alerts/warning scroll on screen. Said vehicle was going to shut down. Regenerative braking system failed. Pulled car into a parking spot. Vehicle would not go into park so I could not take foot off of brake. Started to shift between park and neutral randomly. Was told by Tesla to reboot car. Did this three times, but nothing changed. Tesla dealership reproduced and confirmed. There were no warnings or messages before the incident. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped. | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| Feb 2024 | FORWARD COLLISION AVOIDANCE | We purchased a 2024 Tesla Model Y approximately one month ago. We have experienced multiple occurrences (10-15) when Traffic Adaptive Cruise Control was engaged. Our car suddenly braked for no apparent reason. Last night, while traveling at 65 mph, on a four lane major highway, it happened again, nearly causing a rear end collision. We are hesitant to use cruise control because this feature (T.A.C.C.) is built into cruise, no way to separate it. After researching online, we discovered this is not a new or unusual event and has been reported by hundreds if not thousands of Tesla owners, dating back at least 3-4 years (if not longer). There are no warnings prior to the event. The car suddenly slams on brakes in what seems to be a “panic stop.” We understand a record of these occurrences are recorded and available from Tesla at your request. We have registered a complaint with Tesla as well. | Crash: No Fire: No | Unknown |
| Feb 2024 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Car decelerated drastically to a low speed when driving on the highway using cruise control. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Unintentional acceleration | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | Automatic Wipers are unreliable, they turn on when no rain is present and they fail to come on when rain is present. Additionally the manual wiper controls are unsafe to use while driving and are not easy to adjust, resulting in a significant distraction while operating a vehicle in the rain. The vehicle also lacks manual Intermittent wipers, unless left in auto which barely works. | Crash: No Fire: No | Unknown |