Complaint volume
193 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Tesla Model 3 Complaints
193 consumer-submitted complaints on record for the 2024 Tesla Model 3, grouped by component category.
193 Total complaints
18 Crash reports
0 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, exterior lighting, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 18 crash reports, 0 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 7 complaints, with an average reported failure mileage of 12,614 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, exterior lighting, forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Tesla Model 3 complaints?
18 Crash
0 Fire
11 Injury
0 Fatality
9 Towed
9 Medical attention
What are the most common 2024 Tesla Model 3 complaint categories?
UNKNOWN OR OTHER 45
EXTERIOR LIGHTING 16
FORWARD COLLISION AVOIDANCE 16
ELECTRICAL SYSTEM 14
STEERING 13
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 7
STEERING,UNKNOWN OR OTHER 6
VEHICLE SPEED CONTROL 6
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 4
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 4
193 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | FORWARD COLLISION AVOIDANCE | While driving with FSD engaged and set to standard profile, FSD accelerated to 76mph in a 55 zone. This is on software version 14.1.4. Unfortunately this new update no longer allows you to set your speed while using FSD, you can only select sloth, chill, standard, hurry, or mad max. | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE,WHEELS | COMBINED FORMAL & SUPPLEMENTAL COMPLAINT – UPDATED WITH VIDEO EVIDENCE DISCLOSURE To: Florida Division of Motorist Services – Consumer Complaint Division Attn: Dealer Licensing & Compliance Section [XXX] Via Online Portal: [XXX] Date: November 09, 2025 Re: Misrepresentation in Sale of 2024 Tesla Model 3 by Braman Cadillac, Miami, FL VIN: [XXX] Purchased: [XXX] | Price Paid: $42,000.05 Dealer License: [XXX] Complainant: [XXX] , 100% P&T Disabled Veteran Braman Cadillac: Two days after taking delivery on [XXX], your salesperson Luis Manotas and finance manager Joshua Gonzalez were provided video evidence of the vehicle's structural damage. This evidence was escalated to your used car sales manager, who contacted me offering $1,000 to "settle" or threatened to retrieve the vehicle and auction it—despite already possessing my full payment. I countered with $1,800, which was rejected. This coercive tactic instilled fear of losing both vehicle and funds, underscoring your dealership's awareness of defects and intent to evade responsibility. Produce all related communications, video receipts, and internal notes within 10 business days, or face federal subpoena and enhanced penalties. SUMMARY OF MISREPRESENTATION – UPDATED WITH NEW EVIDENCE The following timeline, supported by the attached Carfax report (dated August 28, 2025), Braman listing (September 23, 2025, at 21,015 miles), video evidence affidavit, and $1,000 offer documentation, establishes Braman Cadillac's pattern of concealment and coercion: INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Nov 2025 | FORWARD COLLISION AVOIDANCE | I was in process of completing a right hand turn, likely doing around 30 - 35 mph, when the vehicle suddenly and significantly applied the brakes, slowing the vehicle almost instantly down to around 12 mph, from what I had noticed. The road was entirely clear of any other vehicles, hazards, pedestrians or cyclists, with exception of a few parked cars along the curbs. There was absolutely NO reason for this abrupt braking maneuver, and it is at least the second time it has occurred within the past 11 months, both on a right hand turn. Today's incident jerked my head and neck abruptly, leaving me with a headache. It has undermined my confidence in the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2025 | LANE DEPARTURE,BACK OVER PREVENTION | In early 2025, while reversing the vehicle, the backup camera proximity alert system failed to provide audible warnings of an obstacle. The visual display worked, but the system provided no beeping or audible alerts as I reversed toward a pole in the vehicle's blind spot, even though I was within the range where warnings should have been activated resulting in over $4K in damages. The same alert failure happened on 10/23/25 as I backed out of a parking space. I no longer live in the local area, but reported the safety issue in person during a visit on August 27, 2025. The acting service manager told me to expect a response in 10-14 days. After not hearing back, I followed up via the app on September 28, 2025. When I received a response on October 2, 2025, I was told my request is beyond the timeframe of when this could be inspected (30 days). The vehicle is covered under Tesla's 4-year/50,000-mile New Vehicle Limited Warranty, which covers defects in materials and workmanship. A failed backup camera system is precisely such a defect. California Song-Beverly Act: California's lemon law (Civ. Code § 1790 et seq.) requires manufacturers to repair defects covered by warranty. There is no 30-day reporting requirement under CA law. Federal Safety Standards: The backup camera is required safety equipment under 49 CFR 571.111. A malfunctioning backup camera renders the vehicle non-compliant with federal safety standards. Presumption of Manufacturing Defect: Under California law, defects occurring within 18 months/18,000 miles are presumed to be manufacturing defects (Civ. Code § 1793.2(d)(2)). This accident was well within that window. When I reported this defect to Tesla, they initially refused to: Conduct a safety inspection of the proximity alert/parking sensor system Retrieve diagnostic data or video footage to verify the system failure Test or repair the defective equipment under warranty As of 10/30/25, the local dealer agreed to a vehicle inspection | Crash: Yes Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Turn signal indicator buttons stick and/or activate the opposite turn indicator of the button pressed. Issue is persistent and I have had two other steering wheels replaced and all three have the same problem. Tesla technician told me that it is an issue with the steering wheel and there was no fix. Have a video of the problem but I am currently unable to upload. | Crash: No Fire: No | Unknown |
| Oct 2025 | FORWARD COLLISION AVOIDANCE | Yesterday I had another near miss collision and like all the others there was zero reaction from the car, an accident would happen long before the car would react. How many deaths are you going to allow to happen before you take proper action? It’s obvious someone there is being bought because the dangers can be easily proven over and over. My previous car would have braked long before I would have had to steer away from the oncoming vehicle, my Tesla has given me zero protection from front end collisions like the pictures provided. | Crash: No Fire: No | Unknown |
| Oct 2025 | FORWARD COLLISION AVOIDANCE | A recent update has caused the vehicle to no longer acknowledge an important speed sign. This was confirmed by another Tesla, it is due to an update. This is unsafe and is capable of allowing the vehicle to travel through town at 75 mph where pedestrians cross the highway. If the camera gets blinded at the wrong time then it will NOT see people or vehicles as it plows into them. I made Tesla service aware and tried to submit a bug report but Tesla app simply says they are aware that the camera may not always read the signs. However, this was never an issue until a recent update. When are you going to make them liable? | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Tesla suddenly lost power without any warning or a chance to move to safer area. Had to call 911. Incident around 5pm Oct 23rd 2025 at intersection of E Pennsylvania Ave and Wallace Rd, Dowingtown, PA | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | On October 17, 2025, while Full Self-Driving (Supervised) was engaged, the vehicle made an abrupt, uncommanded steering input to the right, causing a collision with a tunnel wall. This crash appears to be the result of a critical vehicle hardware failure. In the 24 hours prior to the crash, the vehicle logged multiple critical steering errors, including EPAS3P_a086_dasMia, which indicates the Electric Power Assisted Steering system was "Missing in Action" and not communicating. Furthermore, the vehicle has logged daily, recurring hardware faults for the Steering Column Control Module (SCCM_a016_hardwareError) since it was purchased. The uncommanded steering action created an extremely dangerous safety condition resulting in a collision. All stability and traction control faults appeared at the exact moment of impact, not before, indicating the steering system failure was the root cause. The problem has been confirmed by the vehicle's own internal diagnostic logs. The vehicle is available for inspection. | Crash: Yes Fire: No Towed | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | I have reported to Tesla how dangerous it can be long term to have one pedal driving and to use the accelerator as a cancelation mode to it’s many errors, see uploaded example picture. Also, having lighted notifications on mirrors causes people to subconsciously ignore actual blinkers of other vehicles; the only thing that should be on a side mirror is an adjustable fish eye mirror that allows to see the entire side lanes and tire placement. | Crash: No Fire: No | Unknown |
| Oct 2025 | FORWARD COLLISION AVOIDANCE | Recently I had three back to back near miss head on collisions on highway early morning still dark. These three along with a previous near miss the vehicle had zero reaction to the imminent collision with roughly half a second to spare. It happened so fast that I must have let go of the record button as there was no saved video. I am working with lemon law firm and class action firm, get your crap together because these recent accidents reported in AZ are also your fault for not reacting appropriately to previous complaints. | Crash: No Fire: No | Unknown |
| Oct 2025 | LANE DEPARTURE | Subject: FSD lane-selection issues at three specific Santa Clara locations Vehicle: [2024 Model 3], software [2025.32.8], FSD [v13.2.9] 1) 2025-10-12 [approx time 6:30pm PT] – Westbound [XXX] crossing [XXX] . Expected: proceed straight in through lane. Observed: FSD moves into left-turn lane to cross [XXX] . 2) 2025-10-12 [approx time 1pm PT] – Southbound toward [XXX] . Expected: choose left-turn lane. Observed: FSD sometimes stays in straight-through lane when attempting a left turn. 3) 2025-10-12 [approx time 4pm PT] – [XXX] exit to [XXX] approaching [XXX]. Expected: merge left lane before making a left turn. Observed: FSD sometimes stops at green in the through lane after failing to merge left. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE | Possible unintended acceleration incident While approaching the driveway the car accidentally accelerated on its own, cause a collision. We request that Tesla preserve all vehicle logs and telemetry data for safety investigation. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Oct 2025 | EXTERIOR LIGHTING | The push type turn signals for the model 3 almost caused when accident when I had to enter and exit a roundabout. The orientation wasn’t clear and I was trying to signal to not exit instead - another car misunderstood my intent. this miscommunication lead to a close call. I’ve been driving for over 20 years - this is an unsafe implementation of something basic. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE | My Model 3 was T-boned in an intersection, hitting both the front and rear doors, as a result of a vehicle running a red light. The driver that hit us was speeding and didn’t hit brakes. The impact pushed the Tesla almost in a complete 360 on an adjacent street where the driver side of the car jumped a curb and stopped after hitting a pole slightly on the driver side. Red light etc all substantiated by police report. Airbags deployed on the passenger side from the seat and upper panels. Front airbags failed on both sides. There was also a delayed airbag deployment from the back of the driver seat that only ripped the seat but never deployed fully. The smell of fire / burning and debris was all that happened from the driver seat. I requested a crash report from Tesla which outlines the speed and airbag deployment. The report says that knee level airbags deployed but they never did. I crossed referenced crash test speed data and various complaints about Tesla airbags. The data reviewed seems to indicate that I experienced failed equipment which is currently under review. I’ve also reviewed various sources of information about 7 2024 Model 3 driver side airbag known issues, where Tesla only recalled one vehicle. I’ve been told that other recalls for this issue are u see evaluation and to keep checking my vin for details. I share this because serious injuries can be caused by this failure, especially when hit by an SUV. The vehicle was totaled, not drivable and towed from the scene. Please be cautious if you have a 2024 model 3 and demand that Tesla look into the airbag manufacturing issues promptly and issue relative recalls. The collision alert also failed. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Full self drive 14.1 removes the max speed setting that allows drivers to control the speed of the vehicle while under computer control, leaving no way to prevent the car from speeding when the speed profiles choose to drive over 28+ mph over the speed limit. The lack of ability to control the speed of the system is fundamentally unsafe by design. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | The turning signal buttons (this car has buttons instead of a typical stalk) often becomes stuck. It’s like all of the buttons on the left side of the steering wheel are already pushed down, and therefore, I cannot indicate whether I’m turning by pushing that turning button. | Crash: No Fire: No | Unknown |
| Oct 2025 | SUSPENSION | Suspension shakes car at 65mph and causes cupping of tires of the inside which states suspension is clearly off | Crash: No Fire: No | Unknown |
| Oct 2025 | SUSPENSION,WHEELS,SERVICE BRAKES | Travelling south on [XXX]just south of [XXX] on [XXX] at [XXX]. Climate was medium-rain. Car began to hydroplane due to regenerative breaking. Lost control and began to swerve between lanes. Completely swerved 180 degrees so that car was facing wrong direct. Swerved back to right way on highway. No cars around and did not hit anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | EXTERIOR LIGHTING | To whom it may concern, I am reporting an incident regarding my Tesla Model 3 (2024) that occurred on June 30th around midnight. My partner was using FSD (full self driving) and driving down i5 towards Vancouver, WA and I was attempting to turn on Bluetooth to listen to music when the exterior lights completely shut off. The section of the freeway we were on had no lights, so it was completely dark. The FSD made my partner take over the wheel and we careened off the road because there was zero visibility. Thankfully and luckily we only hit a traffic reflector. What followed has been a few concerning months of back and forth with Tesla. I reported the incident to them immediately and requested data from that night. The data that they eventually sent over was from the previous day and following days, and conveniently missing that crucial period of time. The service appointment I had with them produced a multiple thousand dollar bill to fix the damage caused by the traffic reflector which I did not pay. I have not heard back from them since then. I am reporting this incident because I don’t think lights should be able to shut off completely at night, whether it was a software malfunction or someone accidentally pressing a button on the screen. If this incident continues to happen in the future many passengers may not be as lucky as us to escape with only a scratch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Sep 2025 | STEERING,EXTERIOR LIGHTING | Tesla has removed the turn signal stalks on some of their vehicles in favor of buttons on the steering wheel. While Tesla may argue that these buttons work fine, they are unsafe and they do not work in all driving situations (roads with multiple tight turns, roundabouts, etc). The buttons are also prone to sticking, which renders them inoperable. I have been pulled over due to failure to signal on a tight roadway in San Francisco, the officer did not write a ticket when he saw the design defect and advised that I remedy the issue with Tesla. I have also almost gotten into an accident several times in roundabouts because of failure to signal -- it was impossible to signal via the button on the steering wheel while in the roundabout. Tesla has acknowledged that this design is a safety issue and has brought back turn signal stalks on newly manufactured vehicles. Due to the immediate safety issue and Tesla having no retrofit available, I have purchased a 3rd party accessory that fixes the issue. The accessory is from a company called Enhance Auto and it is called "S3XY Stalks". It is a bluetooth enabled turn signal that connects to a device that is attached to the OBD sensor. This device works perfectly and it solves the safety issue. Tesla has refused to reimburse me in the amount of $522.50 for this turn signal device. | Crash: No Fire: No | Unknown |
| Sep 2025 | EXTERIOR LIGHTING | The indicator controls on the steering wheel are unreliable. Soon after purchasing the car, I returned it for warranty repair because sometimes the right indicator fails. When pressing the indicator area in the steering wheel, one can usually feel a button click, but at times it’s like pressing a brick wall, no give and no click. It seemed ok after the repair, but now it’s back to doing exactly the same thing. In addition, sometimes when I press near the bottom of the right indicator area, the left indicator turns on instead. It’s bad enough that I often can’t indicate when turning as I can’t always keep track of directions when the buttons turn upside down and the visuals on the buttons are backwards. It’s much worse that this bad design is so poorly implemented. Now writing this, I noticed when uploading the warranty invoice that they said the indicator works as intended. This after I gave them a video I took, while driving, of my fingers repeatedly pressing the indicator area as hard as I could, while describing how the indicator wasn’t turning on. I see you don’t allow videos to be uploaded here, but I still have that video and can supply it if needed. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,SERVICE BRAKES | The contact owned a 2024 Tesla Model 3. The contact stated that while her daughter was driving 65 MPH, and was driving on the exit ramp, the brake pedal was depressed, but the vehicle failed to respond. The contact's daughter stated that the brake pedal felt hard. The contact's daughter used the emergency brake but failed to function as intended. In addition, the steering wheel locked. The contact's daughter, to avoid hitting the vehicle in front, was able to pull over to the side of the road using excessive force on the steering wheel, and hit a tree, where it came to a stop. The driver-side air bags and side curtain air bags deployed. Three of the contact’s daughters were taken to the hospital by ambulance. The contact's daughter suffered three fractures in her left eye, three fingers on her left hand were fractured, and the seat belt left a burn on her neck. The contact's three other daughters were passengers inside the vehicle. The daughter who sat in the front passenger seat suffered hematomas on the abdomen and had bruises on her face, legs, and arms. The daughter who sat behind the driver in the back suffered injuries, scratches on the legs, the glass debris from the window caused cuts on the head, and had bruises on her chest and back. The daughter who sat in the front passenger seat was not seriously injured. A police report was filed. The vehicle was towed to the towing yard. The vehicle was not diagnosed or repaired. The insurance company was notified. The contact filed a claim, and it was denied. The manufacturer was notified of the failure but denied assistance. The failure mileage was 13,816. | Crash: Yes Fire: No Injuries: 3 Towed Medical attention | 13,816 |
| Aug 2025 | ELECTRICAL SYSTEM,AIR BAGS | The contact owned a 2024 Tesla Model 3. The contact stated that while driving 65 MPH on the freeway, the central touchscreen interface displayed a blank screen. The contact mentioned the autopilot engaged independently, causing the vehicle to merge to the left and collide with another vehicle in front of the driver's side. No air bags deployed. The contact stated that she sustained injuries on the left side of her wrist and arms, and a bruise on her right arm near her elbow and upper right thigh swollen on her neck, shoulders, and full back and both hands are swollen. Medical attention was required. A police report was filed. The vehicle was towed to a collision garage. The contact stated that the vehicle was taken to a dealer to be diagnosed; however, the dealer diagnosed and informed the contact to speak with a lemon law expert. The vehicle was deemed a total loss. The contact stated the vehicle has been in the dealer over nine times. The manufacturer was notified and opened a case, then closed it. The approximate failure mileage was 9,611. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 9,611 |
| Aug 2025 | UNKNOWN OR OTHER | Button turn signal on New Model 3 is vet dangerous. When steering is rotated, is is impossible to find the Signal Button because of the location of the Button is also rotated according to the Rotation of the Steering Wheel. It caused me a traffic accident when I tried to find the Signal Button when there was traffic congestion in the middle os traffics. This must be replaced traditional turn signal lever. | Crash: Yes Fire: No | Unknown |