Complaint volume
192 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
192 consumer-submitted complaints on record for the 2024 Kia Telluride, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
192 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are unknown or other, visibility/wiper, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 4 crash reports, 2 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 20 complaints, with an average reported failure mileage of 10,572 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
192 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2024 | UNKNOWN OR OTHER,VISIBILITY/WIPER | Within the first 1000 miles my windshield chipped. Now at 8000 miles, there is another crack. Seems to be a common issue with this vehicle that the windshield is soft and not durable. | Crash: No Fire: No | Unknown |
| Dec 2023 | ENGINE | I purchased my new Kia Telluride on 10/28. On 11/10 I was driving on the highway when I heard a rattling noise from the engine and realized I was losing speed, with an unresponsive gas pedal. I was in a construction zone and managed to find a safe place to pull over - but it was an extremely dangerous situation. As I sat on the side of the highway, I realized the steering wheel had locked and all electricals had also gone down. There were only 300 miles on the car at the time. The diagnosis is that the “engine seized” but there is no known cause - likely a manufacturer’s defect. | Crash: No Fire: No | Unknown |
| Dec 2023 | UNKNOWN OR OTHER | Kia connect safety services are not available in Massachusetts due to Kia not complying with the right to repair law. When in an accident emergency services are not called and this poses a big safety threat as there is a delay to services arriving to help in the case of an accident. Kia should be forced to separate the telematics service information from key emergency services capabilities so that this car and every Kia in Massachusetts has the equivalent safety capabilites to others | Crash: No Fire: No | Unknown |
| Dec 2023 | VEHICLE SPEED CONTROL | The contact owns a 2024 Kia Telluride. The contact stated that while driving with the vehicle in Snow Mode, the vehicle failed to accelerate as needed. The contact switched to Sport Mode for the vehicle to respond and accelerate as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact stated that while his wife was driving and switching to Snow Mode, the accelerator pedal was depressed, and depressed to the floorboard but the vehicle failed to accelerate. The driver switched to Sport Mode to drive the vehicle as needed. The manufacturer was not contacted. The failure mileage was approximately 5,800. The VIN was not available. | Crash: No Fire: No | 5,800 |
| Dec 2023 | VISIBILITY,VISIBILITY/WIPER | Within a week of taking delivery of my car after purchase the lower right corner of my windshield developed a 16" crack. To my knowledge, my windshield had not been struck by any object and I had only driven it 300 miles since picking it up. The crack is a safety issue as it limits or inhibits visibility through the windshield. | Crash: No Fire: No | Unknown |
| Dec 2023 | POWER TRAIN | We bought a 2024 Kia Telluride and had it literally 2 weeks long with about 684 miles. My husband and I were driving on a major highway and suddenly we hear a noise and engine line pops up on screen. Car proceeds to literally shut off, the wheel locked up, and we barely made it to shoulder of highway. This was huge safety issue, we had cars honking and speeding by us at 70+. We called the Kia roadside assistance who didn’t get a tow truck there till 3 hours later. We don’t have anything paper wise yet from the service department . They called and said engine was seized and needing replacement. We are very concerned about getting new engine that could potentially do this again. | Crash: No Fire: No | 684 |
| Dec 2023 | VISIBILITY,UNKNOWN OR OTHER | The windsheild easily cracks. Less than 1000 miles and it cracked. | Crash: No Fire: No | Unknown |
| Nov 2023 | SEAT BELTS | The bottom bolt that attaches the second row driver side seatbelt to the side of the car came loose and fell out when a passenger tried to buckle up. | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER,VISIBILITY | Car was traveling down the road at 45 miles an hour. The windshield cracked under normal driving conditions. Living in Iowa this would fall under the class action. | Crash: No Fire: No | Unknown |
| Oct 2023 | VISIBILITY/WIPER | Brand new 2024 Kia Telluride. Came outside this morning to see a nice crack across the drivers side of the windshield happen before my eyes when I turned on defrost and windshield wipers for the rain. I see this was a common problem with 2023 Kia's. Also after speaking to Service dept (Gay Kia, Dickinson, TX). I truly get the feeling this is still an issue. Biggest down side to this, is they tell me they cant even get me a 2024 telluride windshield right now. if you rub your finger across windshield you definitely can feel a extremely small chip feeling in the glass. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER,VISIBILITY | I was driving down the highway at 65mph and my 2024 Kia Telluride sunroof violently imploded. I pulled over thinking I was shot at by a gun, but there was no evidence that I was hit by something. It felt like an explosion next to my face. Very loud! I have 490 miles on this vehicle. I have called Kia dealership and they are going to investigate and call me back. No warnings went off in the vehicle and I was not harmed but I do have anxiety now. Worried it will happen again once fixed. I honestly felt like this was a safety issue and so I went online only to find this has happened to others all over. Not sure how this has happened to so many others and there is no recalls. Please help me understand. This was very scary. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | UNKNOWN - We have discovered a substantial amount of water coming up from the flooring behind the passenger seat under the second row of our 2024 KIA Telluride purchased 2 months ago. Took the dealership this morning and after 4 hours attempting to diagnose where the water was coming from, they were unsuccessful. They checked AC lines, making sure nothing was disconnected or clogged, checked seals on doors, etc. They got the vehicle lifted to look underneath and were able to remove a panel to expose a rubber gasket that they removed under the second row passenger flooring and water gushed out! Additionally, the vehicle has begun to smell of mildew/mold and I am concerned for my young families safety, as I have three children under the age of 5 that spend a significant part of their day in the vehicle between drop-off and pick-up at school, to and from extra curricular activities, errands, etc. The dealership is attempting to obtain a loaner vehicle large enough for our three car seats so that they can have the vehicle for a day or two to officially diagnose the issue, but I am devastated that the significant amount of water we’ve been removing from the car has caused mold in the cabin and will cause burnout of wiring/electronics in the future. We are a military family, this is our first brand new vehicle and the primary vehicle for our large family. We purchased the vehicle in July and it had less than 3,000 miles when the issue was reported. It’s terrifying to think that this issue could potentially cost us thousands on the devaluation of our vehicle in addition to the risk to our family’s health and safety. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | WINOW SATIN TRIM - Rust spots showing on the satin trim around vehicle windows upon receipt of vehicle. Contacted original dealership that sold us the vehicle about the issue immediately, no assistance was given. Took the vehicle to another dealership this morning to notify them of the issue, have it officially documented, and request a warranty request be submitted. The vehicle had never been washed or detailed prior to the appearance of the spots. Unfortunately, the vehicle arrived from the dealership with the rust-looking defect. After some quick research, this seems to be an ongoing issue with some KIAs, regardless of model. I have owned this vehicle for 2 months and notified the same dealership that it was purchased from immediately upon receipt and no assistance has been given, just a suggestion to clean it. The spots have not lessened. I would like my brand new car purchase to look like a new vehicle, sans rust-like defects on satin trim. | Crash: No Fire: No | Unknown |
| Sep 2023 | SUSPENSION,WHEELS | Vehicle at 700 miles is having suspension issues causing bumping and shaking during the ride making it unsafe. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | 4 days after I bought the car brand new on an off ramp going about 30mph a car sent a pebble into my windshield. It made a chip and then a crack about 12” long. Called Kia dealership and they said they won’t repair because rock hit windshield. There is a class action lawsuit against Kia and their windshields cracking. Upon waiting for insurance and a new windshield 3 days later the crack has gotten bigger without driving. It is a hazard because glass could shatter and now the crack is disturbing visibility | Crash: No Fire: No | Unknown |
| Aug 2023 | VISIBILITY/WIPER | Only had vehicle 2 weeks and a small debris (pebble or dirt) hit windshield only going around 30mph and windshield chipped. When trying to do windshield repair kit on chip, the chip turned into a long crack. I had seen class action lawsuits where telluride windshields were weak/defective and this still seems to be the case. | Crash: No Fire: No | Unknown |
| Jul 2023 | VISIBILITY/WIPER | While driving under normal conditions and with significant distance from another vehicle in front of me, a small rock/pebble hit the windshield of my vehicle, which caused a rock chip. The rock chip quickly "spidered" out and spread within a matter of an hour. Currently there are known and report manufacturer defects with regards to Kia windshields, specific but not limited to the Telluride model. In my case I have a 2024 Kia Telluride SX-Prestige X-Pro. I have also discovered a chip in the rear passenger side window. My vehicle is approximately 23 days from the date of purchase (7/8/2024). I am aware that there is an open Class Action Lawsuit against Kia for 2019-2022 Telluride model vehicles. This needs to be extended through to the 2024 model years. | Crash: No Fire: No | Unknown |