Complaint volume
650 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Jeep Wrangler Complaints
650 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
650 Total complaints
10 Crash reports
4 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 4 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Jeep Wrangler complaints?
10 Crash
4 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2024 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM,ENGINE 69
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 63
ENGINE 52
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 52
UNKNOWN OR OTHER 48
ELECTRICAL SYSTEM 47
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 21
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 19
POWER TRAIN 19
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 17
650 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Jeep pushed a software update on 4xe models on 10-10-2025. Today on 10-11-25 I pulled out of my driveway drove less than 100 feet and lost power. The check engine light came on vehicle said to switch to park and start the vehicle. This happens four times trying to turn around in a 2 block radius to get home. With the vehicle parked I turned it on kept my foot on the brake vehicle in drive and it continues to occur. Dealership said they had several 4xe towed in and multiple calls. Jeep customer service claims they are unaware of the issue. My 2024 Jeep is not drivable. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | While driving my 2024 Jeep Wrangler 4xe (VIN: [XXX] ), the vehicle suddenly lost all motive power without warning. The accelerator pedal became completely unresponsive, the “D” indicator on the gear selector began blinking, and the vehicle coasted to a stop in traffic. It would not restart for several minutes. This has occurred multiple times since purchase. The most concerning incident happened earlier this year while driving on a freeway with my wife and two young children, the vehicle abruptly shut down in active lanes of traffic, forcing us to coast to the shoulder while cars passed at highway speed. On [XXX] the same failure occurred four times within a ten-minute drive home. Each time, the Wrangler became undriveable and required several minutes before it would restart. The vehicle is currently at Simi Valley Chrysler Jeep Dodge Ram for inspection (Service Order #[XXX]). The service advisor stated that multiple Wrangler 4xe vehicles were brought in for the same issue that morning. They also stated that the Wrangler 4xe has faced this issue for years and were not surprised by my story. The defect appears related to the hybrid powertrain control system or high-voltage electrical components. The problem has been reproduced and reported to Stellantis Customer Care as a serious safety concern. No warning lamps or messages appeared before the loss of power, only the blinking “D” indicator afterward. The vehicle and affected components are available for inspection upon request. This defect poses a severe risk of crash or injury due to sudden, total power loss while driving. Dealership confirmed multiple similar 4xe vehicles with the same stalling issue that day. This appears to be part of an ongoing pattern consistent with NHTSA investigation RQ24012 for loss of motive power in Jeep Wrangler 4xe models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | On October 11, 2025, in the morning, shortly after installing a software update recommended by Jeep via the vehicle's infotainment screen panel, I experienced a sudden and complete loss of vehicle power while driving on the road at approximately 45 mph. This failure prevented me from controlling the vehicle, as the steering wheel locked up, causing the vehicle to veer off the road and into a ditch. I was able to restart the vehicle, and it initially appeared to operate normally. However, the same issue recurred within 60 seconds of restarting the engine, with another sudden loss of power and steering control. This defect nearly resulted in a serious collision, posing a significant risk of bodily injury to myself and other motorists on the road. No injuries occurred, but the incident could have been catastrophic at highway speeds. I believe this may be related to a software or electrical defect in the vehicle, potentially linked to the recent update. I request that NHTSA investigate this as a potential safety recall issue, as similar complaints of power loss and steering failures after software updates have been reported in Jeep models. Please contact me for additional details or documentation. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I was slowing down for a stoplight vehicle shut off, came to an abrupt stop and shifted itself into Park. I then had to use the shifter knob to adjust it to Park to get the vehicle to turn on. This almost caused and rear end accident as I was not fully to the stop line area of for the light. The vehicle would then not go over 2500 RPMs and had to be limped off of the roadway. There were no warnings before this happened. All of it happened in a split second and my partner and I were jolted forward. I immediately reported this to the jeep dealership and they were very concerned about this. After this incident, my service engine light came on and stayed on later in the day it disappeared on its own without any clearing of any devices. I have attached pictures of what showed up as warning lights as soon as this incident happened. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After a system software update the vehicle bricked. Driving and engine would stop. Check engine light appeared as well as other lights. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Did software update and car turned off while in drive | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | After Jeep pushed over air update on 10/10/25, car experiences sudden and complete loss of power. Vehicle basically dies while in motion and had to wait until it stops to restart. In less than .5 mile, this happened 5 times. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | Jeeps received an over the air update on 10/11/2025 and after the update experienced loss of power while driving with no warning . This could have caused an accident . I was driving down a road and there was no warning indication when my jeep suddenly just started to stall. I just had it inspected and drove without issue the day before . When I called the dealer to have it towed she said someone else had the same issue and had just called . When I searched online others with the same vehicle were also experiencing the same thing . This is a very dangerous experience that coukd have caused casualties and Jeep should be held accountable for it. Their software update was not ready for release and this type of failure is entirely preventable . | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM | When I pulled my Jeep 4xe into my garage, I got an alert on my radio saying my Jeep needed to updated. I selected to go ahead and update it. The next time I drove my vehicle, I made it about a quarter mile. When I was crossing an intersection, all of the lights on my dash went crazy and my Jeep completely shut down. Luckily I could put it into neutral to coast through the busy intersection. It was very scary. I had to pull over, turn it off and back on again. It did start up and continued to drive. Now my check engine light is on. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Performed software update yesterday evening while driving. Stopped to get gas and software update completed. Stopped to get food and when I got back into my car, check engine light came on and car abruptly emergency braked and powered off while in drive. Had to change drive mode to e save to make it home. Attempted to drive again and car lost power and came to a halt every other minute. Had to turn car off, turn back on wherever it halted. In the middle of traffic. Almost caused an accident several times. I have video. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Over the air update on 10/10/25, disabled my Wrangler. Engine light is on, vehicle shuts down, turns off while driving, continuous error messages, unable to operate vehicle safely, it will not stay running while driving. Within 20 miles, it shut down six times while driving on the highway. As of this date and time, Jeep, Mopar, Stellantis have not offered any guidance, assistance or potential fixes. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Car engine cut off completely 3 separate times during a short 1.2 mile trip through neighborhood (20-25mph). Car prompted me to put car in park and start engine. I had to coast to side of road, stop, park, then restart engine each time. 30 seconds between each start/failure. Scary!! Car had 80% hybrid battery charge before I left the house. Infotainment prompted me for an OTA update earlier in the day - coincidence?? Check engine light turned on. OBD2 fault code P1e1d. I've owned the car for 2.5 months with no prior issues. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | Downloaded an update - vehicle shuts off - very dangerous | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | After an over the air update the vehicle now goes into limp mode and forces me to put the vehicle in park. The vehicle now has a check engine light. Also some of the functions like regenerative braking and power steering shut them selves off | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I installed an update last night and today the vehicle just shuts off on it own. Looks like jeep stellantis pushed an updated that they clearly did no testing on. P1e1d-00 is the code when I scan. I can no longer drive my jeep. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My 2024 Jeep Wrangler stopped in the road as my husband was driving. On the dash it said to shift to park. And push start. When he did it would not move. He had it in drive and was stuck in the road for about 2 minutes. We are so thankful that no one hit us as we were just over a hill. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | OTS update today on 10-10-25 on my 2024 Jeep Wrangler 4XE caused my Jeep to stall/die about a mile from my house losing all engine/motor power and my Drive selector D to begin flashing. I had to put my Jeep in park in a busy intersection narrowly being hit several times by oncoming traffic. I had to put in park and shut the Jeep completely off, then back on and finally after reboot, could put in drive to safely get out of the intersection. My check engine light is now on and I have zero trust in my Jeep and know it is EXTREMELY dangerous to safely drive. When all traffic was gone, I made it home, but engine light is on, and radio display that shows icons are all missing, and screen is flashing and changing screen sizes. Jeep is not drivable. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | While driving at any rate of speed the vehicle would take over, shutting down driver control with a message on the dashboard saying to put vehicle in park. After pulling over to shut vehicle off, I would turn it back on, and was allowed to drive until this occurred again. A message would come up to service hybrid system. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | What a scary experience I had today. Backing out of a parking spot, my jeep jerked and the Drive signal started flashing. The engine light turned on. Thank goodness I did not hit anyone or anything. My jeep had an automatic uconnect update yesterday. The jeep had to be towed because I was told by my Jeep service dealership where I got it, that it was unsafe to drive. I was out of state and had to use several Ubers and rent a car to get back home. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Performed a UCONNECT Software update om 10/10 and about 1 hour later, while driving, it shutdown. i rolled off to side of road, engine light is on, it is completely unusable. Guess I am. towing it to dealership. Again this happened while i was driving. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | Jeep pushed a Uconnect update on 10/10/2025 which I installed, caused my vehicle to shut off completely during driving on a main road shortly after leaving my home. All engine and dash lights came on, coult not take the vehicle out of drive. The shifter was stuck. I turned the vehicle off then moved shifter back to park and started it again. It continued to do this every few feet. This is extremely dangerous and could cause major accidents to happen. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | After i updated software last night, the car stopped in the middle of the road. The shift was flashing and check engine light came on saying “put in park” it happened 4 time as of now. I have to turn off the car and turn it back on the put in drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | The vehicle did an over-the-air update to the vehicles software, u connect. The vehicle has since suffered two losses of propulsion while driving, with check engine light indicator illumination and a P1E1D code. This has been reported by numerous other 2024 4xe drivers. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Car lit up while driving with multiple warnings, check traction control, check charging system, etc. wouldn’t power off or drive or go into neutral. Had to tow. Stranded in dangerous area with no warning. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | After an over the air update, when driving the vehicle all of the sudden thought the car was parked and lost all power. After coming to an immediate uncontrolled stop, I was able to shift into park and then drive again however due to the issue and many others reporting I am not comfortable driving above 25 MPH. | Crash: No Fire: No | Unknown |