Complaint volume
641 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
641 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
641 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 4 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
641 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car lost all power. It would not start or move. I was stranded on the exit ramp in the turn lane, with a trailer, unable to get to the shoulder. There was quite a bit of traffic around me. I was able to have it towed to the dealer. I had to safely get out of the vehicle and direct traffic around the vehicle. Today, 7/15/2026, the dealer ran the diagnostics and determined that the hybrid battery has failed and needs to be replaced. The car currently has 27,000 miles on it and this is now the second hybrid battery replacement and the third time the Jeep has stranded me and has required a tow to the dealer. It is unreliable and unsafe as it becomes immobile and loses power on the roadway. | Crash: No Fire: No | Unknown |
| Jul 2026 | UNKNOWN OR OTHER,BACK OVER PREVENTION | rear back up camera displays poor visibility during night-time driving. | Crash: No Fire: No | Unknown |
| Jul 2026 | POWER TRAIN,ELECTRICAL SYSTEM | While driving in Electric Mode this morning, my Jeep experienced a loss of motive power in traffic. When the power loss occurred, I pressed the accelerator, and nothing happened. Moments later, I got a warning telling me Electric Mode Unavailable. Then, a couple moments later again, the gasoline engine started and the vehicle surged ahead nearly causing a collision. Since the 68C Recall was performed the vehicle randomly and unexpectedly experiences this phenomenon. The vehicle was previously left at the dealer to repair this defect. No repair was made. The dealer stated that it drives normal but also stated that power loss is now forced by software after the 68C Recall Software Update and it is now normal to lose electrical motive power in order to keep the battery from getting hot. The danger is that this happens unexpectedly in the past, and happened unexpectedly again, causing traffic around me to take action. It is important to note that this phenomenon occurred today and generally occurs usually below 45-50% Hybrid Battery Charge. | Crash: No Fire: No | Unknown |
| Jul 2026 | ELECTRICAL SYSTEM | Smell of burning fluid is actually power steering fluid that recall is supposed to fix......in the mean time I have no vehicle and dealer is not helping ....all they are saying is that they have no part to fix problem.....there is a brand new known recall.....how to handle???? | Crash: No Fire: Yes | Unknown |
| Jul 2026 | POWER TRAIN,VEHICLE SPEED CONTROL | On XXX at approximately 1002am, [XXX] was on the exit ramp from [XXX] northbound to [XXX]. At the end of the ramp, she stopped and tried to make a left turn onto [XXX] northbound. The vehicle was still in Electric mode (plenty of battery life remaining). The Jeep crawled through the intersection, with the accelerator all the way to the floor. [XXX] feared that she would be struck by oncoming traffic. The gas motor did not activate until sometime after she cleared the intersection. At that point there was a message on the dashboard "Electric Mode Unavailable". The Jeep switched itself to Hybrid mode. For the next two miles the Jeep ran utilizing the gasoline engine. The Jeep traveled erratically. It would slightly speed up and then slightly slow down. It was unable to maintain a constant speed. After two miles [XXX] stopped at a red light. The gasoline motor shut off. When the light turned green, she was able to easily travel the next mile home utilizing battery power only. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2026 | POWER TRAIN,VEHICLE SPEED CONTROL | On XXX at approximately 1000am, [XXX] was driving the Jeep on [XXX] at a speed of 72mph. The vehicle was in E-Save mode and had 16 miles of battery life remaining. [XXX] switched over to Electric mode and slowly began to lose speed. She put the accelerator all the way to the floor, but the gas motor did not activate. The Jeep dropped slowly down to 62mph where it leveled off. Shortly thereafter she exited the highway, so she was able to come off the accelerator. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2026 | STEERING | With the current recall on a specific part for the Jeep Wrangler, there is currently no resolution to the problem. I worry that my vehicle with catch on fire or catch nearby vehicles on fire. I live in Georgia and the temperature has been very high this summer. I cannot ensure my vehicle is parked away from others since I live in a high populated city. I would prefer some remedy for this situation. | Crash: No Fire: No | Unknown |
| Jul 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle: 2024 Jeep Wrangler 4xe (VIN: [XXX]) Complaint Description: My vehicle is currently under active NHTSA Recalls 25V-766 and 26V-363. Following the 25V-766 software flash designed to detect internal engine bearing failure, the vehicle has experienced a sudden, unrecoverable loss of propulsion (Limp Mode) on the highway at 60 mph on three to four separate occasions. This has nearly resulted in high-speed rear-end collisions, making the vehicle incredibly dangerous for my family. The vehicle is currently grounded at Criswell Jeep in Maryland. Despite the vehicle experiencing the exact catastrophic failure outlined in 25V-766, Stellantis corporate and the local dealership are refusing to authorize the mandated engine block replacement. The dealership claims their local technicians cannot physically replicate the failure and do not know how to extract the historical freeze-frame data from the vehicle's computer. Instead of dispatching a Stellantis Field Technical Specialist to pull the internal Uconnect logs—which Jeep Cares corporate admitted on a recorded line is the required next step if the local tech cannot duplicate the issue—the dealership has put over 150+ unnecessary test-drive miles on the vehicle and consumed half a tank of gas trying to blindly trigger the failure. Conducting 150 miles of highway test driving on a vehicle with a documented history of suddenly losing propulsion while it simultaneously has an active, unpatched fire risk (26V-363 "Park Outside" advisory) is a severe safety liability. Furthermore, Jeep Cares explicitly refused to reimburse me for the gas and mileage, stating this excessive driving is just part of their diagnosis and quality control. The manufacturer is negligently failing to execute a federal safety recall by refusing to utilize proper engineering diagnostic tools, leaving INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2026 | STEERING | The contact owns a 2024 Jeep Wrangler. The contact received notification of NTHSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ELECTRICAL SYSTEM | Following completion of the 68C Battery recall, my vehicle began experiencing unexpected and severe loss of electric propulsion while driving. These failures occur without warning, immediately reducing power and causing the vehicle to stall in active traffic. On multiple occasions, surrounding drivers were forced to take evasive action to avoid collision with my stalled Jeep. Incident Timeline 05/15/2026 The hybrid battery failed completely, causing the Jeep to stall in traffic. The vehicle was towed to the dealership, where the hybrid battery was replaced. 06/01/2026 The Jeep was returned to me after repairs. 06/02/2026 The Jeep again lost power and stalled in the middle of the road. After moving it to safety, it was towed back to the dealer. Additional components were replaced. 06/20/2026 The Jeep was returned to me once more. Post‑Repair Behavior (Ongoing) Since being returned, the Jeep continues to suffer sudden and major loss of electric propulsion while driving. Only after the power loss occurs does a warning appear stating “ELECTRIC MODE TEMPORARILY UNAVAILABLE.” This warning arrives too late to prevent hazardous situations, as the vehicle has already become a danger to surrounding traffic. Safety Concern The repeated and unpredictable propulsion failures create significant risk of collision, endanger both myself and other drivers, and indicate that the recall repair and subsequent service attempts have not resolved the underlying defect. Key Takeaways Recurring safety‑critical failures: Vehicle repeatedly stalls without warning in active traffic. Multiple unsuccessful repairs: Battery replacement and additional component replacements have not corrected the issue. Immediate danger: Each failure forces surrounding drivers to take evasive action. Delayed warning system: The “ELECTRIC MODE TEMPORARILY UNAVAILABLE” alert appears only after propulsion loss. Ongoing defect: Vehicle remains unsafe to operate and continues to pose a serious haza | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | After performing the 68c recall vehicle no longer drives the way it was designed. When in hybrid mode pushing the accelerator to the floor results in a 2-6 second delay waiting for the gas motor to kick in and then it slams the power into the car. This car is extremely unsafe and impossible to merge into the highway correctly now. Car does not show any warnings and dealer claims this is normal operation. | Crash: No Fire: No | Unknown |
| Jun 2026 | STEERING,ELECTRICAL SYSTEM | Recall Number: 26V363000 Vehicle: 2024 Jeep Wrangler Sahara I am filing a Recall Remedy Failure complaint. This recall was issued in June 2026 for a fire risk when the vehicle is parked. The recall status continues to show "Recall incomplete, remedy not yet available." I have contacted Jeep/Stellantis multiple times and have been told there is no remedy, no parts, and no timeline for repair. They have been unhelpful and unable to provide any safe interim solution. This defect poses a fire risk, and I have been unable to safely use or park the vehicle. It has been well beyond the reasonable time required under federal law for the manufacturer to provide a remedy. I am requesting NHTSA intervention and classification of this case as a recall remedy failure. I am seeking a manufacturer buyback as required under the Motor Vehicle Safety Act. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ELECTRICAL SYSTEM | - The all electric drive system intermittently fails. The vehicle drive shuts down and stops suddenly when decelerating to a stop in full electric mode while in drive. The vehicle "drive" light on the gear shift then starts flashing when the drive system shuts down. Vehicle motors lock up and the vehicle comes to an abrupt stop. The vehicle then has to be shifted into Park, and then back into Drive, in order for it to re-engage. The incidents happened at all different levels of SOC - from 98% charge to 1% charge. All happened at different times of day. Temperatures between 73-85 degrees. All in daylight with different sun/clouds. Yes it is available for inspection upon request. - Safety is an obvious issue when the vehicle comes to a compete and sudden stop in traffic unexpectedly. - Yes the problem has been reproduced and confirmed my an independent automotive engineer. I am an experienced professional automotive test driver/engineer for multiple OEM's. - Not as of this time. It is due for service on Thursday July 2nd for its 78C recall completion. At that time, I will have the dealership inspect it. - There were no warnings of any kind prior to each failure. I have only owned the vehicle for 14 days, and in that time, the issue has repeated 6 times. All when in full electric/battery mode, or, when in hybrid mode but the vehicle was operating solely on electric propulsion and the ICE was not on or engaged. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,VEHICLE SPEED CONTROL | On 6-22-26 at approximately 1035 am, I was traveling southbound on Rte 140 in Taunton. I was in the left lane, traveling at a speed of approximately 55 mph. The Jeep was in Electric Mode. I attempted to accelerate so that I could get around a tanker truck. I pressed down on the accelerator, but my speed only went up to 56 mph before slowly starting to come down. I pressed harder on the accelerator, but my speed continued to drop. There was a vehicle traveling close behind me that was clearly getting aggravated by my slow speed (posted 65mph zone). I came off the accelerator and moved into the right lane. At this point the gas engine finally came on and gave me additional acceleration power. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Was traveling approximately 55 MPH down the highway for 15 min in electric mode. Moved to the shoulder and stopped quickly using regenerative braking for an oncoming emergency vehicle. I got back on the highway and I suddenly lost almost all pedal response and it would not accelerate. I kept pushing the accelerator pedal harder and harder. That's when the ICE kicked on and there was a sudden violent lurch forward and the engine was screaming at over 5000 RPM. There were cars approaching behind me and they had to suddenly stop and they honked horns and avoid hitting me. This sudden throttling of the battery/electric and very erratic switch over to ICE is dangerous. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,VEHICLE SPEED CONTROL | On [XXX] at approximately [XXX] pm I was at the intersection of [XXX] and [XXX]. When the light turned green I attempted to make a left turn. The Jeep was in E-Save mode, but the gas engine was not on at the time. I stepped on the accelerator, but the vehicle moved very slowly through the turn, no matter how hard I pressed down on the accelerator (electric motor engaged at this time). I feared that I would get struck by other vehicles due to the very slow rate of speed. When I cleared the intersection, the gas motor finally turned on and supplied me with the required amount of acceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM | While driving down the highway, the instrument cluster flashed a lightning bolt and then went blank and the Jeep stalled. Completely lost power and had to stop on the edge of a busy interstate highway. Upon stopping and putting the Jeep in park and pressing the start button, everything lit up and the vehicle started, then immediately gave me a TPMS sensor failed warning and all pressure readings were blank, it periodically gave me a low pressure warning after that but I manually checked the pressure with a tire gauge and it was within in normal range on all five tires (including spare). After I restarted and drove a bit further, the same thing happened again. I looked at the voltage in the instrument display and what I saw was I am only getting to about 13.3v on start up and when idle (including coasting at highway speed) or stopped and ESS kicks in voltage drops to 12.2. I looked up the VIN on the MOPAR recall site and it shows that recall # 24V-652 has been previously marked as completed. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | When I am driving I will lose power and not be able to drive while I am in the middle of a road driving. And I have to turn my car completely off to let it start back up. The dealership doesn’t not seem to have any more suggestions or recommendations. I feel unsafe driving this vehicle. This keeps happening | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,ENGINE | I have a 2024 Jeep Wrangler 4xe plug in hybrid. When I first got the vehicle I could drive in the electric mode without kicking over to the gasoline mode. The manufacturer issued a recall for the battery due to fire danger. I had an update 68c performed by the dealer to address the recall issue. Upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode. This happens at different times, slow speeds or fast speeds. The jeep does hesitate or bogs down prior to engaging the gas mode. After takinThe 68C recall was issued because the high-voltage battery cells have a defect (separator damage) that causes them to short-circuit and catch fire. To avoid replacing hundreds of thousands of expensive batteries all at once, Stellantis implemented a "fix" via a software flash. Here is exactly what that software is doing to your driving experience: Aggressive Battery Throttling: The new software heavily restricts how much power can be drawn from the high-voltage battery to keep it from getting warm. If you push the pedal enough to draw more than roughly 40–50% power—or if the battery temperature hits a strictly lowered threshold—the software abruptly chokes the electric motor. The "Bogging" Sensation: When the software chokes the battery, the vehicle experiences a sudden drop in power. This is the hesitation or "bogging down" you feel. The Violent Engine Surge: Because the electric motor just lost its punch, the computer frantically fires up the gasoline engine to make up the difference. Because there is an inherent delay while the gas engine starts up and matches the transmission speed, it engages with a sudden, frustrating lurch or surge. Because this clunky, unrefined behavior was intentionally coded into the 68C update by corporate engineers to limit fire risks, your local dealer's computer diagnostics read "No Errors Found" and "Operating as Designed." | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | My vehicle is confirmed affected by three active NHTSA safety recalls, none of which currently have an available remedy: • NHTSA Recall 25V741000 – High Voltage Battery May Fail and Cause Fire. Issued October 2025. This is the third recall issued for this same underlying defect. I have been monitoring this recall since it was issued — now over eight months later — with no resolution. • NHTSA Recall 25V710 (Manufacturer Recall A7C) – Loss of Motive Power While Driving. Issued October 2025. An interim backend policy update was implemented but does not constitute a full fix. • NHTSA Recall 26V363000 – Power Steering Wiring May Catch Fire. Issued June 2026. The electric hydraulic power steering pump wiring may overheat and cause a fire even when the vehicle is parked with the ignition off. No remedy currently available. As a result of recalls 25V741000 and 26V363000, Chrysler/FCA has officially instructed me to park my vehicle outside and away from all structures at all times, and to refrain from charging my vehicle until a remedy is available. That charging restriction is a serious problem independent of the safety concerns. I specifically chose and leased the 4xe model for its plug-in hybrid capability and the fuel economy benefits it provides. I am now officially instructed not to charge it — meaning the vehicle cannot be used as intended or as it was represented to me at the time of lease signing. I have been unable to charge my vehicle for eight months, with no remedy available and no timeline provided. I do not feel safe driving this car. It can catch fire not only while parked, but also while driving. I am paying $500 per month for a vehicle that cannot operate as intended, poses active safety risks with no fix available, and has been in this condition for the majority of my lease term. The value I am receiving does not reflect the payments I am making. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Been having issues with this vehicle since purchase, currently has 3 recalls outstanding, 2 with no remedy…Car dealerships won’t even talk to you when you try and trade it IN Stellnellis is not doing anything to help consumers out. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | This is apparently an ongoing problem with all Jeep 4xe's that have passed the 68c recall. The vehicle will no longer operate in "Electric" mode in normal driving conditions, this is our second Wrangler 4xe and we have a total in excess of 50k miles of typical driving in "Electric" mode. The vehicle will no longer function safely in "Electric" mode as it did prior to the recall, it now fails to accelerate for minor hills and slows down to the point of causing following vehicles to come dangerously close to the rear of the vehicle. After a long delay with the pedal now to the floor and the vehicle slowing further as it's trying to go up an incline the ICE (gas engine) violently starts and lurches forward in an unnatural manner. The response by Stellantis is that this is "Normal" operation of the vehicle. I can 100% tell you this is not normal as neither of our 4xe's operated in this manner prior to the recall. I can only imagine what would happen if we attempted to merge into traffic or try to cross an intersection and this "Normal" operation happened. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,ENGINE | Since having the battery recall done in January, my Jeep is a completely different car. In electric mode, it can no longer go up hills without losing significant power to the point where it slows down a lot. I have to manually change it to hybrid mode so that I don't get rear ended. It will no longer quickly and effectively change by itself like it did before the software update. It has also been having issues with power when going around turns or accelerating from a stopped position. In order to go more than 20-25 mph, I have to floor the pedal after completing the turn. This creates a problem when trying to merge into traffic and/or turning into the far lane and crossing traffic to do so. This puts myself and others in danger when trying to merge/cross. I have taken it back to the dealer twice now for power issues and this past time (June 2026), even though the techs could tell there was an issue, Jeep is saying that it's "normal" functioning after the recall update. There is no specific date for this incident, as it happens everytime I drive it. I can no longer trust this car to keep me safe in normal driving conditions. | Crash: No Fire: No | Unknown |
| Jun 2026 | STEERING,UNKNOWN OR OTHER | Enterprise rented me a jeep wrangler that was unsafe to drive and had a fire recall and then I had to drive it 148 miles to exchange it myself. | Crash: No Fire: No | Unknown |
| Jun 2026 | STEERING,ELECTRICAL SYSTEM,ENGINE | 1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: The Instrument Cluster Panel was subject to Safety Recall and required service. The radio system suffered an internal malfunction. The Electric Hydraulic Power Steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer. 2. The instrument cluster defect could prevent the driver from viewing critical safety information, like speed, odometer, and warning indicators. The Electric Hydraulic Power Steering defect poses an even greater risk, as a loss or reduction of steering assist could impair vehicle control and increase the likelihood of a crash. Additionally, the recalled steering system may overheat and cause a fire, whether the vehicle is being driven or the engine is off, creating an immediate life-threatening hazard to occupants, nearby persons, vehicles, and property. This is especially concerning as a Texas resident driving in the summer months with extreme temperatures. 3. The instrument cluster issue was addressed through recall service performed by an authorized Jeep dealership. The radio/internal failure was reported to the dealership, which acknowledged the malfunction. The power steering issue has also been recognized by the manufacturer through the issuance of a safety recall on 6/11/2026. 4. The vehicle has been inspected and serviced by authorized Jeep dealerships in connection with the instrument cluster recall and the reported radio malfunction. Additionally, the vehicle underwent multiple routine service inspections before the Power Steering recall was issued, and no steering-system defects or safety concerns were identified or disclosed. 5. No warnings or messages appeared before the failures. Radio failure caused infotainment screen to go blank while instrument cluster and power steering issues were identified by manufacturer recalls instead of vehicle warnings. | Crash: No Fire: No | Unknown |