Complaint volume
82 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Tucson Complaints
82 consumer-submitted complaints on record for the 2024 Hyundai Tucson, grouped by component category.
82 Total complaints
12 Crash reports
0 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, service brakes,forward collision avoidance, trailer hitches. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 12 crash reports, 0 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 31,608 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, service brakes,forward collision avoidance, trailer hitches?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Tucson complaints?
12 Crash
0 Fire
6 Injury
0 Fatality
9 Towed
3 Medical attention
What are the most common 2024 Hyundai Tucson complaint categories?
UNKNOWN OR OTHER 11
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 8
TRAILER HITCHES 6
VEHICLE SPEED CONTROL 6
ENGINE 5
FORWARD COLLISION AVOIDANCE 5
ELECTRICAL SYSTEM 4
AIR BAGS 2
AIR BAGS,FORWARD COLLISION AVOIDANCE 2
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 2
82 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | UNKNOWN OR OTHER | Horns failing after being replaced by Hyundai. A kid was running and heading on a path in front of the SUV. Pushed the horn and another failure. Luckily the brakes work - the kid didn't stop. First attempt to fix: 14,612 miles - current miles at 2nd failure 17463. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was parked, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed that the horn needed to be replaced. The vehicle was repaired. The contact related the failure to TSB: 23-BE-008H (Horn Assembly); however, the VIN was not included in the TSB. The manufacturer was notified of the failure and a case was opened. The failure mileage was 68,412. | Crash: No Fire: No | 68,412 |
| Nov 2024 | POWER TRAIN,SERVICE BRAKES | While sitting in stopped traffic on the interstate in the dark in the rain on 11/25/2024 my car was in drive; my foot was on the brake. Twice the car rolled away despite my attempts to brake or put the car in Park (I shoved the shifter into Park and the car continued to roll). I rolled into the back of a semi because I could not get my vehicle to stop. This had already been noted as a problem with 2024 Tucsons, yet your search engine tells me there are 0 unrepaired recalls for my car. I want to call this out as an unrepaired recall. I have left it with the Hyundai dealer at the moment. They tell me if they cannot make the problem happen for them they won't do anything to fix my car. This is a dangerous situation for me and for anyone with a Tucson that may have the same problem. | Crash: Yes Fire: No | Unknown |
| Nov 2024 | EXTERIOR LIGHTING | Headlights get covered with slush and snow while driving causing you to lose vision of the roadway at night. You are not able to see creating a safety risk to you and others on the road, potentially causing an accident that would cause serious injuries or death. Yes, it can be inspected upon request. Notified our dealer and was advised that this has never been brought to their attention as a problem from any other buyer. During our last vehicle service at our dealership when notifying them of the concern no issues with the vehicle were found. Warning lamp (obstruction) appears while driving. When the warning lamp illuminates, we need to pull over (sometimes not in a safe environment), wipe the slush/snow off of the headlights and proceed traveling. After wiping the headlights off, warning lamp on dashboard returns to normal operations. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | Both horns failed in less than 15k miles. Any time spent on the internet shows this is a known issue. Reporting as a safety problem as you will not know they are gone until you need them to warn another car or person and you have no sound. Luckily I was not speeding and paying attention but the kid who rode a bike in front of me when my horns failed - wondered right out. I stopped just short of them. Only resulting in them falling over when they finally saw me and freaked out/fell over. Horns are located extremely close to the ground and can only be accessed if you remove the entire front bumper and side trim. So this isn't an easy fix for most people when/if they go out. | Crash: No Fire: No Injuries: 1 | Unknown |
| Nov 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Car throttle, AC, Cruise control, car transmission and gears not correct, radio turns off completely and messes up CarPlay. Also no updated radio. Scary car is still new with all of these issues. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving in light traffic, speed at 45 mph, my Tucson alerted me with a beep, steering wheel vibrated and a red alert on the dash was present for about 3 seconds then the speed automatically slows down to 15 mph all on its own while my foot is still on the accelerator. This has occurred at a minimum 6 times. I purchased this vehicle brand new and driving it off the lot it had 22 miles on it. I've taken it to a Hyundai dealership, and they can't figure out what it wrong with it. I feel very unsafe and unhappy now of this major safety concern. This has high probability of getting rear ended. I see that this has been occurring with various years of Hyundai and am wondering why there has not been a recall on this issue. I owned a Hyundai prior to this 2024 (Tucson 2011) and it was wonderful. This is highly concerning for me, and I am not confidant driving this vehicle and will more than likely trade it in for another vehicle. Can someone please research this issue with the automatic emergency brake system. This can autonomously go off whether you are in traffic, highway, street or completely zero vehicles or pedestrians around. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Two incidents while driving on the highway. 1. Emergency braking activated on its own. No cars around me. It was a rural area. The red emergency braking activated light showed up and my car braked but resumed driving. This is a new car with less than 4k miles on it. 2. The hands free assist and cruise control were activated. My care swerved to the right abruptly. My hands were on the wheel and I was able to correct this but this is very concerning as my daughter drives this car on mountain roads when she is going to college. I have read online reports when others driving the same make, model and year vehicle. | Crash: No Fire: No | Unknown |
| Oct 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Forward radar sensor pass side lower grill/bumper area. 1st told a sensor recall but after 3 hrs and then seeing the vehicle in the shop with the entire front bumper clip removed the sensor was out of its driver side socket and 1 side flopping around which may have caused a small dimple from the inside to pop out on the 6x5 cover that is the entire lower rubber/plastic black bumper/grill. Told the vehicle was hit, YET no visible damage to bumpers or painted surface can be found by their 2 dealerships and their 1 body shop, + 2 mangers, and 1 independent collision shop.1 manager drove the vehicle 10/11 and stated after "is operating as it should". Warnings have come on again since then refueling at additional 77 mile and then at 92 miles 10/14. Hartford ins has been notified and pending I hope an inspection. Vehicle purchased 1st March 2024, 1st warning at 5336mies currently at 5421 miles. They triggered the service engine light and stated via onboard computer it was an issue with a lower front driver side radiator something that may have been bumped while taking off the front clip, which they chipped and area and left a bit of gap at the fender connection. Other than the small dimple on the plastic from what I believe the sensor had been bouncing against, there is no damage. A safelight windshield company stated there is a notice/recall on the "auto headlight sensor on dash" but they do not cal them, only the optic sensor top center of windshield. BUT per the manual that top sensor plus lower radar can control the forward crash, cruise setup and auto braking. Need some help since my firm works with all auto/tire mfg and conducts DOT tire testing for USA and worldwide independent firms/gov's. | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES | I brought my vehicle in to Allstar hyundai in Baton Rouge about a month after purchasing it. I told the service manager my brakes are squealing through out the day. He drove it nothing. He stated it is because of moisture. Not true. Squealing brakes means the brakes will go out. They refused to change them out. It has continued to happen multiple times each and everyday. I would love to have this reported. I have owned previous hyundai vehicle and others never ever had this problem,. I am going back for an oil change and will once again state 1) I am not stupid2) this should not be happening3) I have spoken to other mechanics and they all stated it is a BRAKE MALFUNCTION. what is my next step if they refuse? It always happened when applying brakes at stop signs/lights at speed limits. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Car shuts off without warning scare that be in an accident if the shuts off on the highway. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | I had the windshield recall repaired and my car still leaked. It has been at the dealership for over 2 weeks for repair. I am concerned whether this vehicle will be safe to drive even after a new windshield is in stalled and all of the carpeting has been replaced. The vehicle is only 8 months old from the time I purchased it from the Hyundia Dealership | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Sudden hard breaking for no reason. It's happened 3 times when in cruise control. If a car had been close behind it would have caused a wreck. I've had the vehicle just over a month | Crash: No Fire: No | Unknown |
| Aug 2024 | VEHICLE SPEED CONTROL | The contact owns a 2024 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle was hesitating during acceleration. While accelerating, the vehicle failed to exceed 3,000 RPM. Thee contact stated that while driving 45 MPH, the vehicle decelerated to 25 MPH independently while depressing the accelerator pedal. The automatic start button remained illuminated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,800. | Crash: No Fire: No | 8,800 |
| Aug 2024 | STRUCTURE | The contact owns a 2024 Hyundai Tucson. The contact stated while driving at an unknown speed, the icons on the dashboard and radio went dark; however, no warning light was illuminated. The vehicle was driven to a dealer; however, the dealer had not provided a diagnostic result. The dealer suggested that the icons on the dashboard appeared to be dark due to the dashboard cover. The contact informed the dealer that the icons on the dashboard appeared dark prior to the placement of the dashboard cover on the vehicle. The vehicle was not repaired. The manufacturer was notified of the issue and opened a case. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was 7,260. The VIN was not available. | Crash: No Fire: No | 7,260 |
| Jul 2024 | FORWARD COLLISION AVOIDANCE | While driving my 2024 Hyundai Tuscon Limited, 55 mph in left lane on highway, with no cars directly in front of me and only one car alongside me in the right lane, my emergency braking red warning light suddenly came on as the car abruptly braked hard for no apparent reason. Within several seconds, I regained control of the car. Luckily there wasn't a car closely following me, which thankfully probably averted a collision. I have since made an appointment with the dealer from whom I purchased the car and am awaiting the results of their inspection of the car. | Crash: No Fire: No | Unknown |
| Jul 2024 | VEHICLE SPEED CONTROL | While slowly pulling into a parking space at a local shopping center, my 2024 Hyundai Tucson Limited suddenly accelerated while I still had my foot on the brakes to stop. The acceleration was so sudden and intense that I had to swerve to avoid a head on collision with a car parked in front of me. It took me a few seconds to gain control of the car, as the engine was revving at a high acceleration rate and the brakes were not working as they should. Just as suddenly as it happened, it then stopped and I was able to regain control of the car. Had there been other cars in the parking slots nearby, there would have been no to way to avoid a collision. | Crash: No Fire: No | Unknown |
| Jul 2024 | VEHICLE SPEED CONTROL | When I need to car to accelerate, sometimes it will, and other times I have to push on the gas pedal all the way to try to accelerate. This is extremely dangerous when pulling out in traffic as I am never sure when the car will be working correctly the car shows no codes that there is something wrong, the mechanics cannot figure out what is causing the lack of acceleration. I can be at a red light and try to accelerate and I would have to push the gas all the way down to even get it going. This is an inter written problem, but very concerning when I am trying to cross traffic as I am never sure what my acceleration is going to be. | Crash: No Fire: No | Unknown |
| May 2024 | SEAT BELTS | The rear seatbelt twists and jams when fully extended to secure a car seat or child in a booster seat. When we took the new car (less than a week after purchasing it)to the dealership to repair the jammed seatbelt, the gentleman in the service department stated that he sees this quite often and that you have to be careful when extending to seatbelt fully to prevent it from twisting and jamming. | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | While driving my vehicle (fewer than 3,000 miles on it) I pulled out of a parking lot onto a busy street. The car suddenly stopped driving, slowing to a complete stop. The dashboard read "Auto start stop reset required." I had to place the car in park (on the busy road) and press the start button to resume driving. Temperature gauge read normal, gas was full, no oddities showing on my dash board. | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | •What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 | Unknown |
| May 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Towed | Unknown |
| May 2024 | UNKNOWN OR OTHER | we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation. | Crash: Yes Fire: No Towed | Unknown |
| Apr 2024 | UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION | The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed | Crash: No Fire: No | Unknown |
| Mar 2024 | EXTERIOR LIGHTING | The rear directionals on my 2024 Hyundai Tucson are only 2 feet off the ground and only about 2 inches wide. At this location and size I believe they can be difficult to see (unsafe) especially if a large truck is following to close to the Tuscon. This is a very uncommon location. Most other vehicles have the rear directionals located with the brake lights which are about 4 feet off the ground. | Crash: No Fire: No | Unknown |