Complaint volume
92 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Honda Pilot Complaints
92 consumer-submitted complaints on record for the 2024 Honda Pilot, grouped by component category.
92 Total complaints
1 Crash reports
1 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, steering, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 1 crash report, 1 fire report, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 5 complaints, with an average reported failure mileage of 26,200 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, steering, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Honda Pilot complaints?
1 Crash
1 Fire
2 Injury
0 Fatality
1 Towed
3 Medical attention
What are the most common 2024 Honda Pilot complaint categories?
SEAT BELTS 11
STEERING 9
UNKNOWN OR OTHER 7
VISIBILITY/WIPER 6
POWER TRAIN 5
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4
STRUCTURE 4
ELECTRICAL SYSTEM 3
FORWARD COLLISION AVOIDANCE 3
POWER TRAIN,ENGINE 3
92 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | VISIBILITY/WIPER | Every time I drive my 2024 Honda Pilot I get dizzy and a headache from the distorted windshield. This is very dangerous to drive like this everyday to my jobs. | Crash: No Fire: No | Unknown |
| Apr 2024 | AIR BAGS,SEAT BELTS | While driving in the city a warning came up on the dash stating "Supplemental restraint system problem. See your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). As soon as I got home I turned the car off and back on and the warnings disappeared. I drove the vehicle for another 30 minutes and the warnings did not re-appear. However, I noticed that the seat belts used to tighten / lock while the vehicle was in D (drive) but they no longer do. I also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. The vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. This makes me concerned about the functionality of the restraint system, especially in the event of a crash. | Crash: No Fire: No | Unknown |
| Apr 2024 | VISIBILITY/WIPER | I noticed the windshield was distorted and wavy after purchasing my 2024 Elite. Honda approved the first replacement right away. The dealership claims the replacement windshield is defect free because they are annoyed with me. The replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. Honda is suggesting I take it to another dealer. I already tried that, but was refused service because they found out I just had it at another dealership. Dealerships don’t want to get involved with this known issue by Honda. Honda does not care about customers safety and repeatedly says they can’t do anything unless the dealership confirms there is an issue! This is absurd and downright dangerous! | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | new vehicle rough shifting from gear 1 to 2 | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | 1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car. | Crash: No Fire: No Medical attention | Unknown |
| Mar 2024 | STRUCTURE | The cargo area carpet assessing to the spare tire was soaking wet after the car driving in raining condition and go to car wash. The car already service once at the Honda dealership and they seal the cargo area gap. They said it’s manufactured defect and they need to reseal it. Water damage of trunk cargo area, cargo carpet and possibly car sensors on back of the car causing sensor malfunction. I am going to bring the car back to dealership and have them check the car again. | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | The windshield that is installed on my vehicle distorts the view as you look through the windshield. It warps what you see looking through the windshield. I can best describe it as looking through a funhouse mirror or looking through some strange prescription glasses. It is very distracting and has caused me to nearly get in an accident. It gives me a headache with only moments of use. I don't feel safe driving the car. It is very hard to see and judge distance in front of the vehicle. I notified the dealer, and they said Honda knows about the issue. I have been waiting on the replacement windshield for 3+ weeks as the dealer said the windshields are backordered. I am stuck paying for a car that I can't drive safely. | Crash: No Fire: No | Unknown |
| Feb 2024 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | The vehicle was purchased brand new on Feb 1st 2024. While driving on the highway on Feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "Parking brake not available", "Brake system problem", "Brake performance may be reduced", "Brake hold system problem", "Anti-lock brake system problem", "Vehicle stability assist system problem", "Reduced traction and handling", "Electric power steering system problem. Steering assist reduced", "Hill start assist problem. Vehicle may roll upon brake release", "Trailer stability assist system problem", "Hill descent control system problem", "Adaptive cruise control system problem", "Lane keeping assist system problem", "Collision mitigation braking system problem", "Road departure mitigation system problem", "Low speed braking system control problem", "Auto high beam problem", "Parking sensor problem". In addition, after coming to a full stop and shifting to Park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). Also, the car would not turn off after pressing the On/Off button. The button would need to be pressed repeatedly to turn off the vehicle. All of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. The Honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty ABS control module is to blame. We know of one other 2024 Honda Pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. Honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. Honda should recall all affected vehicles to replace faulty ABS control modules before people are hurt. | Crash: No Fire: No | Unknown |
| Jan 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | The wheel speed sensor has malfunctioned. Warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. Some of the messages included: Parking Brake System Failure, Cruise Control System Failure, Vehicle Stability Failure, Road Departure Mitigation System, Lane Keeping Assist System, Auto High-Beam Problem, etc... The warnings first appeared on January 8, 2024. The Pilot was taken into the Honda dealership on January 9, 2024. It remains there with no definite time for the problem to be resolved. | Crash: No Fire: No | Unknown |
| Jan 2024 | STRUCTURE | The doors on my new Honda Pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. The edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. This required me to have 12 stitches in my leg. The laceration was very deep and exposed my then swollen bleeding inner tissue. The impact forced the outer skin underneath my intact layer of skin creating a V shape like the edge of the door. This required extra time and care to first get the buried skin out so that it could then be sewn back together. The edge was very pointed hard and sharp. There needs to be a protective covering (rounding the edge) so it won't be so sharp. Or adding additional rubber or plastic, preventing it from piercing a leg. In the photos ,it is the black protrusion that is sharp not the white metal on the door. It is a little difficult to see from the photos, but it is a hard sharp black edge that is pointed and what caused the damage to my leg. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | I bought the car on 11th of November it’s has now 8000 miles today 1/24/2024 all the check engine and warning safety lights came on i went to the Kay Honda dealership to find the problem he says u have to get appointment also I complained at the dealer whom I bought car from about the brakes is not working properly as a new car with no attention mentioning to me cause that’s a big truck so the brakes like that also complained about the axles makes noises when backing like it broken I got pics for the dash board showing the issue | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,FORWARD COLLISION AVOIDANCE | Today, the same problem with my car reemerged immediately after I collected it from the dealership, where it was supposedly repaired for this issue. Upon driving away, making three stops, and using both the Brake Hold and Engine Idle-Stop features, I encountered the same malfunction, leading to the flashing of all warning indicators. Alarmingly, the parking brake engaged on its own at traffic signals, and the car wouldn't turn off even when this issue was occurring. Previously, I had provided the dealership with a detailed description and photos of this issue. They identified the cause as an improperly installed rear wheel speed sensor, which they claimed to have fixed and reset the error codes. However, the problem persisted right after I retrieved the car. I immediately returned the vehicle to the dealership. The car was still not turning off, and while they noted the issue, I am skeptical about their technical ability to diagnose and solve the problem effectively. I urge Honda to promptly address this issue in collaboration with the dealership and to initiate recalls to prevent potential severe accidents. To replicate the issue, toggle both the Brake Hold and Engine Idle-Stop features in various combination, and drive at a speed of 35-40 mph with 4-5 stops of around 30 seconds each toggle combination. When the issue reproduces, All the warning messages will illuminate, and the parking brake will engage automatically. I suspect the drive controller getting reset due to some electrical tripping when brake hold and/or engine-idle stop is toggled which is causing a cascade of failures. | Crash: No Fire: No | Unknown |
| Jan 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Today, while I was driving, the vehicle information display suddenly started flashing warnings indicating that the following systems were experiencing errors, leading to potentially reduced brake performance. I was advised to take the car to the dealer for diagnosis and immediate remediation: Anti-lock Braking System (ABS) Hill Start Assist Lane Departure and Correction Assist Brake Hold System However, when we stopped and attempted to turn off the car in the usual manner, it wouldn't shut down. It took two attempts to finally turn off the car. The indicators began flashing again when the car was restarted, but after turning off the car again and waiting for 10 minutes, then restarting it, the warning messages disappeared. I managed to take pictures of at least two warnings as they were displayed on the vehicle information screen: Hill Start Assist and Anti-lock Braking System (ABS). This is a brand new car, and it's concerning to encounter such issues with only 1,215 miles on the odometer. I request that the NHTSA investigate this matter with Honda’s manufacturing to ensure these problems are clarified and rectified before they lead to any accidents. | Crash: No Fire: No | Unknown |
| Dec 2023 | STRUCTURE | On December 14, 2023 I noticed there was an orange spot and several smaller orange areas that appeared under the clearcoat on my front bumper. I was unable to remove them through hand washing and waxing. I decided to take it in to two local body shops who pointed out to me that the fender was misaligned. After further review we found paint peeling and cracking on and under the hood as well as the painted area around the engine components. In addition, seam filler was left exposed on the roof in multiple spots, not prepped correctly, and just painted over. The pin stripe installed by the dealership was also peeling off. Furthermore, the hood was painted (twice as thick) and other painted panels had a different paint thickness. I contacted the selling dealer directly (missed during PDI), and my nearest dealership to report these issues and to start case with Honda for a resolution. | Crash: No Fire: No | Unknown |
| Nov 2023 | STEERING,ELECTRICAL SYSTEM,ENGINE | I bought my 2024 Honda Pilot two weeks ago, it only has 300 miles and suddenly all the warnings indicating system failures were activated, engine check, lane assist, emergency braking, emission system, etc., it almost didn't start, it left me in road. It is not possible that something practically new is failing like that with two weeks of use and only 300 miles, that is not right, it is putting lives in danger. honda has to solve that | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM | Bought this brand new 2024 Honda pilot touring model on Oct 2023, the issue starts showing after driving it for only couple of hundreds miles, there is a very distinctive and constant loud popping and cracking noise coming out from the speakers while driving, no matter if the audio volume is set to high or low or zero or even when music player is turned off, looked it up online and found out it is a very common problem for Honda for years now, and it is not just for the pilot lineup, it also affects their other models like Passport & Odyssey, It has something to do with the wiring process and improperly manufactured terminal of the FAKRA connector for the infotainment system. They have service bulletin (#23-047 & #23-046) and safety recall for the previous year models, but not for 2024 Honda pilot yet, I think this issue affect safety because the popping & cracking sound is loud enough to distracting driver while they are driving to the point they cannot 100% focused on the road. And I'm sure my vehicle is not the only unlucky car for the 2024 Honda Pilot model, I hope Honda address this issue as soon as possible, and also please prevent this from happing in the future, this is not my first Honda car, I hope this will not be my last one. | Crash: No Fire: No | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | I was driving down the road and my sunroof exploded. It was random and there was no debris around. I had my cover closed so no glass fell into the car. Looking at the sunroof it appears as if it exploded up. | Crash: No Fire: No | Unknown |