Complaint volume
107 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Honda HR-V Complaints
107 consumer-submitted complaints on record for the 2024 Honda HR-V, grouped by component category.
107 Total complaints
8 Crash reports
1 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 1 fire report, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 10 complaints, with an average reported failure mileage of 17,103 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Honda HR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Honda HR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Honda HR-V complaints?
8 Crash
1 Fire
7 Injury
0 Fatality
8 Towed
6 Medical attention
What are the most common 2024 Honda HR-V complaint categories?
STEERING 43
UNKNOWN OR OTHER 10
ELECTRICAL SYSTEM 7
VISIBILITY/WIPER 7
SERVICE BRAKES 6
SEAT BELTS 5
FORWARD COLLISION AVOIDANCE 3
ENGINE 2
EXTERIOR LIGHTING 2
FUEL/PROPULSION SYSTEM 2
107 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2025 | SERVICE BRAKES | I have brought the vehicle into the dealership multiple times due to dangerous behavior involving the Honda Sensing system. The vehicle has attempted to steer out of lanes, and shown repeated safety warnings related to the Collision Mitigation Braking System (CMBS), Lane Departure Warning (LDW), and Road Departure Mitigation (RDM). Despite these serious issues, the dealership repeatedly tells me that “no codes were found” and refuses to provide full diagnostic records or confirmation that proper factory scan tools (HDS/i-HDS) were used. I suspect they may be clearing codes or failing to document the issues appropriately. The problem is intermittent but dangerous, and I am very concerned it may lead to a crash or serious injury. Honda has not resolved this, and I believe this is a widespread safety defect that deserves further investigation. Most recently, while driving on the highway, the vehicle suddenly applied the brakes without any obstacle or warning, creating a highly dangerous situation. This incident was alarming and could have resulted in a serious accident.
Since that event, the vehicle has continued, from time to time, to display warning messages related to the Collision Mitigation Braking System (CMBS) and Road Departure Mitigation (RDM). These alerts occur sporadically and do not appear to be triggered by any identifiable driving condition. The dealership does not want to look at the car again for this problem and is trying to tell me I have to deal with Honda directly who is not escalating the issue even after multiple request as I fear for my safety and that of anyone in the vicinity of the vehicle. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | Front Window- The front window malfunctioned and will all of a sudden go up and down several times. I am making a report with the dealership but, this is a huge risk since someone can unknowly get themselves stuck. Doors & Trunk lock- The doors and trunk will lock without being prompted to. I have a child that has been unable to get out of the vehicle. The trunk gets stuck as well and will not open. Even after shutting and restarting the vehicle. This will also be reported to the dealership. | Crash: No Fire: No | Unknown |
| May 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while reversing, the steering wheel seized. The contact stated that upon turning off and restarting the vehicle, the steering wheel operated as needed. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Apr 2025 | FORWARD COLLISION AVOIDANCE | While driving, the car did an automatic hard brake for no reason. Traffic was accelerating after being stopped at a red light. The car in front of me was not braking and was accelerating away from me when suddenly the car hard brakes with no warning beforehand. It braked hard enough to throw me forward and cause traffic behind me to have to hard brake in order to keep from rear-ending me. There was an on ramp coming in near me but again that traffic was not in my lane. I have not complained to the dealership yet so it has not been reviewed and I have no reports since an accident did not happen. There were no warning lamps or messages before the event; although the brake light came on when the hard brake occurred, but not before. This was the first time it has occurred since purchasing the car about a year and a half ago. It was terrifying. It’s an hour later and I’m still shook up. | Crash: No Fire: No | Unknown |
| Mar 2025 | LANE DEPARTURE: ASSIST | Vehicle has been brought to dealership multiple times due to messages coming up on dashboard stating road departure mitigation system problem. See your dealer and Collision mitigation breaking system problem. See your dealer. Each time the car has been taken in the dealership has stated that the problem cannot be duplicated or replicated and no error codes found. Vehicle is operating as manufactured. Detailed have been requested. On one occasion the dealership stated the vehicle would be needed for multiple days but tried to return it the next day. After calls were ignored for days for answer the vehicle was returned covered in ice and windshield wipers not in the proper position. There is believed to be minor damage in the drivers side wiper. After the message came up again the dealership has stated they have exhausted all attempts to diagnose issue and will no longer work on the vehicle. Multiple attempts been made to gain American Honda's participation but they have not proactively participated. The car has also attempted to leave the lane/road on to occasions. This seems connected to the Honda Sensing probe NHTSA has expanded to include 2020-2022 Honda CR-V and Accord. This message was received yesterday and today upon start up and putting the car into gear. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | The contact owns a 2024 Honda HR-V. The contact stated that the vehicle failed to start upon numerous attempts to start the vehicle. The contact initially called the dealer who informed her that they would be unable to service the vehicle due to the dealer closing at the time of the call. The contact then called an independent mechanic who went to the residence and jump-started the vehicle. The contact was instructed to take the vehicle to a dealer as soon as possible for a diagnostic test. The vehicle was taken to the dealer the next day and the fluids were topped off and the tires were rotated; however, the dealer was unable to determine the cause of the failure. The contact stated that a battery failure had occurred several times since the initial failure. The contact had to call for assistance several times to jumpstart the vehicle. The contact then received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 6,237. | Crash: No Fire: No | 6,237 |
| Mar 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2025 | LANE DEPARTURE: WARNING | The vehicle keeps displaying a dashboard notification indicating "Road departure mitigation system problem. See your dealer. The vehicle was most recently brought back from the dealer and after about 100 miles the car displayed this message again. The dealer continues to maintain there are no codes found and issue is not duplicated. The vehicle on two occasions has tried to depart the lane on the highway with well marked lanes. I have ask numerous times for more information about attempts to duplicate and what codes should be displayed. This message has shown up around 20 times at this point. This is very concerning and poses a serious safety concern. Photos are from two instances. This message only comes up for a few seconds. The computer is failing to record this and I am being told there is noting that can be done since it cannot be duplicated. I have the photos and have experiences attempts by the vehicle to leave the lane. This is a hazard that could lead to injury or path of an vehicle occupants or general public. Please assist before injury or death occurs. There maybe an effort by both Honda and the dealership to conceal this issue as I do not believe that is not being duplicated even if there are no codes. There being no codes registered is in itself a sign that there is a problem with the computer as there is photographic evidence. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer and AutoNation Honda Roseville (888-593-1109) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | Hello, My car has had an active recall since last year and several dealerships state they don’t have the part to repair. Including regal Honda in Lakeland, FL who I’ve asked to call me when the part becomes available. This car also has defects with the wired CarPlay which intermittently cuts out even after trying over Apple 10 cables. Also, I’ve had the steering wheel replaced due to the leather peeling after only several weeks of owning. To which the same issue has occurred. When the steering wheel was replaced in NJ they left a razor blade in my car which cut me and paid me $250 to be quiet essentially after 6 months of looking for support from them. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | Have a recall for a gear box worm wheel, steering problem #24V-744. This goes back to Oct 24. I called 11/25 to the dealer called them again 12/5, said they have no replacement part, they may have it at the end of the year. Today 1/29/25 I called Honda Cust support 888 234-2138 they said they don’t have the parts? Manufact doesn’t have parts? I have been told each time I call , they don’t have the parts? A steering issue is serious, my question is why don’t they have the parts? Why is Honda sending out recall letters telling customers how to get this issue fixed if they can’t fix it! | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | While driving on a rural road and approaching a curve I experienced a sudden and unexpected loss of steering control. The road curved to the left and I turned the steering wheel to the left, but the car did not respond. The car continued to go straight and ran off the road and subsequently flipped over. I sustained numerous medical injuries. My vehicle was totaled in the accident. Unknown Unknown Unknown My issue matches the description related to the recall affecting the 2024 Honda HRV. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | When I'm driving, the safety brake has engaged while I was already braking. Also the emergency brake system has engaged while no car was on front of me. The closest car was on a side street, braked, and waiting for me to pass so they could onto the street after me. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 ( STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | The back glass, my rearview glass shattered out of nowhere for no reason. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Multiple delearship locations failed to satisfy my appointment. Being canceled or due to bad service, etc. Just too many back and forth games, causing stress and worry and risking my safety issue driving my car with my kids. Delership saying they don't have the parts?! When it's a safety risk issue!! Other locations not helping to get me an appoitment to get the problem resolve! Phone call being transferred, being on hold just too much lack and bad service! | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when steering the vehicle with the lane-keeping assist system activated, the steering wheel would seize at times. The dealer was contacted and confirmed that the parts had not been shipped by the manufacturer. The contact called another dealer, AutoNation Honda Fremont 5780 Cushing Pkwy, Fremont, CA 94538, who confirmed the remedy was not available and informed the contact of how to deactivate the lane-keeping assist system to avoid the failure experienced when steering the vehicle. The failure did not occur again after deactivating the lane-keeping assist system. The manufacturer was not made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect. | Crash: No Fire: No | 28,000 |
| Dec 2024 | SEATS | The driver’s seat keeps lowering on its on. I get in the car in the morning and have to crank the seat up and then in the afternoon leaving work, I have the crank the seat up again. I went and made a complaint at 2 different Honda dealerships on 9/4/2024 and 12/4/2024 and they both said they couldn’t find anything. I know it keeps lowering beside I can’t see from my rear view mirror without having to crank up the driver’s seat. It is not an electric seat either. It is aggravating the car had 16miles on when I brought it. | Crash: No Fire: No | Unknown |