Complaint volume
103 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
103 consumer-submitted complaints on record for the 2024 Honda HR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
103 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 8 crash reports, 1 fire report, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 10 complaints, with an average reported failure mileage of 17,103 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
103 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Vehicle has been brought to dealership multiple times due to messages coming up on dashboard stating road departure mitigation system problem. See your dealer and Collision mitigation breaking system problem. See your dealer. Each time the car has been taken in the dealership has stated that the problem cannot be duplicated or replicated and no error codes found. Vehicle is operating as manufactured. Detailed have been requested. On one occasion the dealership stated the vehicle would be needed for multiple days but tried to return it the next day. After calls were ignored for days for answer the vehicle was returned covered in ice and windshield wipers not in the proper position. There is believed to be minor damage in the drivers side wiper. After the message came up again the dealership has stated they have exhausted all attempts to diagnose issue and will no longer work on the vehicle. Multiple attempts been made to gain American Honda's participation but they have not proactively participated. The car has also attempted to leave the lane/road on to occasions. This seems connected to the Honda Sensing probe NHTSA has expanded to include 2020-2022 Honda CR-V and Accord. This message was received yesterday and today upon start up and putting the car into gear. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING,ELECTRICAL SYSTEM | The contact owns a 2024 Honda HR-V. The contact stated that the vehicle failed to start upon numerous attempts to start the vehicle. The contact initially called the dealer who informed her that they would be unable to service the vehicle due to the dealer closing at the time of the call. The contact then called an independent mechanic who went to the residence and jump-started the vehicle. The contact was instructed to take the vehicle to a dealer as soon as possible for a diagnostic test. The vehicle was taken to the dealer the next day and the fluids were topped off and the tires were rotated; however, the dealer was unable to determine the cause of the failure. The contact stated that a battery failure had occurred several times since the initial failure. The contact had to call for assistance several times to jumpstart the vehicle. The contact then received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 6,237. | Crash: No Fire: No | 6,237 |
| Mar 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2025 | LANE DEPARTURE | The vehicle keeps displaying a dashboard notification indicating "Road departure mitigation system problem. See your dealer. The vehicle was most recently brought back from the dealer and after about 100 miles the car displayed this message again. The dealer continues to maintain there are no codes found and issue is not duplicated. The vehicle on two occasions has tried to depart the lane on the highway with well marked lanes. I have ask numerous times for more information about attempts to duplicate and what codes should be displayed. This message has shown up around 20 times at this point. This is very concerning and poses a serious safety concern. Photos are from two instances. This message only comes up for a few seconds. The computer is failing to record this and I am being told there is noting that can be done since it cannot be duplicated. I have the photos and have experiences attempts by the vehicle to leave the lane. This is a hazard that could lead to injury or path of an vehicle occupants or general public. Please assist before injury or death occurs. There maybe an effort by both Honda and the dealership to conceal this issue as I do not believe that is not being duplicated even if there are no codes. There being no codes registered is in itself a sign that there is a problem with the computer as there is photographic evidence. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer and AutoNation Honda Roseville (888-593-1109) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | Hello, My car has had an active recall since last year and several dealerships state they don’t have the part to repair. Including regal Honda in Lakeland, FL who I’ve asked to call me when the part becomes available. This car also has defects with the wired CarPlay which intermittently cuts out even after trying over Apple 10 cables. Also, I’ve had the steering wheel replaced due to the leather peeling after only several weeks of owning. To which the same issue has occurred. When the steering wheel was replaced in NJ they left a razor blade in my car which cut me and paid me $250 to be quiet essentially after 6 months of looking for support from them. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | Have a recall for a gear box worm wheel, steering problem #24V-744. This goes back to Oct 24. I called 11/25 to the dealer called them again 12/5, said they have no replacement part, they may have it at the end of the year. Today 1/29/25 I called Honda Cust support 888 234-2138 they said they don’t have the parts? Manufact doesn’t have parts? I have been told each time I call , they don’t have the parts? A steering issue is serious, my question is why don’t they have the parts? Why is Honda sending out recall letters telling customers how to get this issue fixed if they can’t fix it! | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | While driving on a rural road and approaching a curve I experienced a sudden and unexpected loss of steering control. The road curved to the left and I turned the steering wheel to the left, but the car did not respond. The car continued to go straight and ran off the road and subsequently flipped over. I sustained numerous medical injuries. My vehicle was totaled in the accident. Unknown Unknown Unknown My issue matches the description related to the recall affecting the 2024 Honda HRV. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | When I'm driving, the safety brake has engaged while I was already braking. Also the emergency brake system has engaged while no car was on front of me. The closest car was on a side street, braked, and waiting for me to pass so they could onto the street after me. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 ( STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | The back glass, my rearview glass shattered out of nowhere for no reason. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Multiple delearship locations failed to satisfy my appointment. Being canceled or due to bad service, etc. Just too many back and forth games, causing stress and worry and risking my safety issue driving my car with my kids. Delership saying they don't have the parts?! When it's a safety risk issue!! Other locations not helping to get me an appoitment to get the problem resolve! Phone call being transferred, being on hold just too much lack and bad service! | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when steering the vehicle with the lane-keeping assist system activated, the steering wheel would seize at times. The dealer was contacted and confirmed that the parts had not been shipped by the manufacturer. The contact called another dealer, AutoNation Honda Fremont 5780 Cushing Pkwy, Fremont, CA 94538, who confirmed the remedy was not available and informed the contact of how to deactivate the lane-keeping assist system to avoid the failure experienced when steering the vehicle. The failure did not occur again after deactivating the lane-keeping assist system. The manufacturer was not made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect. | Crash: No Fire: No | 28,000 |
| Dec 2024 | SEATS | The driver’s seat keeps lowering on its on. I get in the car in the morning and have to crank the seat up and then in the afternoon leaving work, I have the crank the seat up again. I went and made a complaint at 2 different Honda dealerships on 9/4/2024 and 12/4/2024 and they both said they couldn’t find anything. I know it keeps lowering beside I can’t see from my rear view mirror without having to crank up the driver’s seat. It is not an electric seat either. It is aggravating the car had 16miles on when I brought it. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several undisclosed dealers were contacted and confirmed that the parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | I've called American Honda's Customer Support, along with my local dealer in Arlington, VA, (Safford Brown), where I purchased the vehicle, numerous times since early November. Each time I call, I am simply told that the parts for the repair are not available and they don't know when they will be available. | Crash: No Fire: No | Unknown |
| Dec 2024 | SEAT BELTS | The contact owns a 2024 Honda HR-V. The contact stated that the front driver’s side seat belt was locking without depressing the brake pedal. The contact had to unlock the seat belt by removing the tongue from the buckle to retract and reset for normal functionality. The vehicle was taken to the dealer who diagnosed that the seat belt failed and needed to be replaced. The seat belt was replaced. The failure was persistent. The front passenger’s side seat belt had experienced the same failure. The manufacturer was made aware of the failure and opened a case. The failure mileage was 5,000. | Crash: No Fire: No | 5,000 |
| Dec 2024 | STEERING | The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |