Complaint volume
363 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Honda CR-V Complaints
363 consumer-submitted complaints on record for the 2024 Honda CR-V, grouped by component category.
363 Total complaints
24 Crash reports
0 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 24 crash reports, 0 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 35 complaints, with an average reported failure mileage of 13,864 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Honda CR-V?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Honda CR-V
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Honda CR-V complaints?
24 Crash
0 Fire
11 Injury
0 Fatality
12 Towed
7 Medical attention
What are the most common 2024 Honda CR-V complaint categories?
STEERING 86
UNKNOWN OR OTHER 47
VISIBILITY/WIPER 33
FORWARD COLLISION AVOIDANCE 18
STRUCTURE 13
ELECTRICAL SYSTEM 7
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 7
STEERING,FUEL SYSTEM, GASOLINE 7
FUEL/PROPULSION SYSTEM 6
POWER TRAIN 6
363 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me. | Crash: No Fire: No Injuries: 2 | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | Drivers side mirror cracked. No contact was made with anything, it just cracked. Honda would not cover as part of warranty. It created a huge safety concern as the visual out of this mirror was on two different planes and you could not see clearly to make a lane change. I did have it replaced but had to pay for the replacement. With this car being less that a year old, and how it cracked spontaneously I felt that should have been a covered warranty replacement. This issue is currently being investigated for a class action lawsuit. I have the mirror as evidence, if it was made with faulty materials. I've owned nothing short of 27 vehicles in my life, 7 of which were Honda's and I've never had this happen. I really think that the mirrors were a manufacturers defect on this car. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | I fielded a recall warning in November 2024 related to faultypower steering gearbox worm wheel. Beginning in November 2024 through 02/04/25 I have contacted Honda of Harvey (home dealership) every month in an attempt to secure an appointment to rectify the defective part. Honda of Harvey continually promises to get back to us each time with no followup. I don't know what the problem with the dealership is experiencing to ignore a request to fix a national recall. Could you guys please attempt to expedite resolution of the failure to address the recall notification. I am worried for the safety of my vehicle and anyone using the vehicle. I have provded my contact in formation below. Thanks, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving on an empty two lane road going 35-40 mph. The car braked suddenly and the BRAKE warning light came on but no sound. On the way to the service department at the dealership it happened again, only this time I was going 20 mph and in traffic. There was a car in front of me at least 3 car lengths but was moving. I heard the brakes of the car behind me squeal as he avoided hitting me. No sound from my car, the brake light came on, I also put my foot on the brake thinking maybe the car sensed an encroachment I didn’t notice. But there was none, so I released the brake before coming to a complete stop. The service department inspected the system and could not reproduce or confirm any issues. There was no warning sound, the brake came on at the same time as the light. There was no warning, the light came on at the same time as the brake | Crash: No Fire: No | Unknown |
| Feb 2025 | STRUCTURE | The liftgate closed on my head. I quickly moved out of the way. My husband opened the liftgate and it closed on his head. The car was in the garage with the garage door open. There was no warning. The service department at the dealership could not reproduce or confirm the malfunction. | Crash: No Fire: No | Unknown |
| Feb 2025 | STEERING | Received notice from Honda about recall contacted local dealership where vehicle was purchased. Waited one month for appointment to repair the recall but was told the night before the part was not available. Waited another 30 days contacted dealership was told unknown when parts would be available to repair recall would send a letter which as of this dat I have not received, | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and informed the contact that parts would not be available until the end of February 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Paragon Honda Service Center (57-06 31st Ave, Woodside, NY 11377); but the contact was informed that parts were arriving slowly. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | Factory Tailgate mounted rear backup camera shows a very soft image, and gets a washed out appearance when backing up in near total darkness. This is when it would be most useful, unfortunately, this is when it is useless. The lens has been cleaned so dirty films on the lens surface should not be an issue. I do not believe this meets up with standards set by the government, for the capabilies of a rear view camera. | Crash: No Fire: No | Unknown |
| Jan 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | VISIBILITY | The contact owns a 2024 Honda CR-V. The contact stated that while walking towards the vehicle, the contact became aware that the sunroof glass had shattered. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cause of the failure was not determined. The contact was informed that the sunroof glass needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000. | Crash: No Fire: No | 8,000 |
| Jan 2025 | STEERING | Our vehicle is subject to a safety recall due to an improperly manufactured electronic power steering gearbox worm wheel and improperly set worm gear spring, etc. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner. We contacted Schaumburg Honda on November 25,2024, to schedule the repair. We were told that parts are not available, and we would be placed on a waiting list for service. Schaumburg Honda has not contacted us since then, a period of well over sixty days. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING). The contact stated while her wife was driving 45 MPH around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed into a wall at the bottom of a culvert. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact stated her wife called her and she went to the site of the accident. The contact took her wife to Urgent Care. The contact's wife had sustained a concussion, a neck laceration caused by the seat belt, a laceration on the right arm, and an injured tongue. The contact stated that the laceration on the neck became infected. A police report was filed. The vehicle was towed to a collision center. The insurance company was pending an investigation. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The failure mileage was unknown. | Crash: Yes Fire: No Injuries: 1 Towed | 45 |
| Jan 2025 | VISIBILITY/WIPER | On [XXX] I parked my 2024 Honda CR-V EXL on my driveway as I do every night. Night time temperatures that night dipped into the digits, around 6 or 7 degrees. The next morning, as I prepared to take my wife to work, I noticed a vertical crack on the driver's side rear view mirror. My vehicle is still less than one-year old. Online I have read that this is not an isolated occurrence with Honda CR-Vs. I will take my car back to the Honda dealer in Bethesda, MD tomorrow, January 29th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6 | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | high-pitched whistle noise when driving over 15-20mph. mostly during warm seasons | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | I have had problems with my power steering. I received a recall notice in November 2024. I went to my dealer in December and they said they do not have the part and to check back in Jan. I went back in January 2025, and I was told they cannot address the recall until May. This is unacceptable and and safety hazard given the problems I have experienced. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The system’s hybrid lithium ion battery froze and initially would not communicate the smart key to the vehicle. Then when it finally did, the system power was cut in half due to safety emissions problems. Unknown at this time if Honda will have a fix for this situation. I fear this could result in a safety situation if power were to be cut unannounced. The vehicle has been brought to dealer. And 4 exact vehicles had the same problem on January 23 2025, at bedard bros. Honda Cheshire, Ma. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that the recall repair could not be performed until December 2025. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING,LANE DEPARTURE | The contact owns a 2024 Honda CR-V. The contact stated while driving at undisclosed speeds, the Lane Departure Assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, Dahl Honda Rhinelander (1737 N Stevens St, Rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect. | Crash: No Fire: No | 5,000 |
| Jan 2025 | STEERING | The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that three other local dealers were contacted, Honda of North Hollywood (5841 Lankershim Blvd, North Hollywood, CA 91601); Honda of Reseda 7514 (Reseda Blvd, Reseda, CA 91335); and Galpin Honda (11151 Laurel Canyon Blvd, San Fernando, CA 91340); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | I received a safety recall notice for my vehicle in November and immediately called 3 different local Honda dealerships in the area to try to get it serviced. None were able to accommodate me or schedule me for service. I was put on a wait list at some, but still have not been called to schedule. Today I followed up again and still can not get an appointment as they say they don't have parts. Your letter says Honda is supposed to remedy this in 60 days, but it appears that will never happen. How do I get them to fix the car as they are required to do? I am filing this complaint per the letter. Thanks for your help. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | In November 2024 I received the recall notice for our 2024 Honda CR-V power steering, Honda Campaign number QJT. I called our dealership on December 2, 2024 and was told they were not scheduling the repairs at the time and they took my information and said I would be contacted by them when scheduling takes place. I waited and didn't hear back. Today, January 8, 2025 I called to inquire. I was told they are scheduling the repairs in November 2025! Way past the sixty days from the date of first contact. My complaint is that this recall is not being made a priority from Penske Honda, Indianapolis Indiana. Any safety recall should be repaired in a timely fashion. | Crash: No Fire: No | Unknown |