Complaint volume
116 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
116 consumer-submitted complaints on record for the 2024 Honda Civic, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
116 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, unknown or other, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 12 crash reports, 1 fire report, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 17 complaints, with an average reported failure mileage of 12,389 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
116 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2024 | STEERING | The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. There was no warning light illuminated. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Big star Honda has refused to service my recall replacement. They have confirmed and scheduled multiple times only to tell me when I arrive they can no longer provide part . I was told I would be called within a few days , and that a part would be put aside for me. It’s going on three weeks where I have not been contacted or serviced | Crash: No Fire: No | Unknown |
| Dec 2024 | VISIBILITY/WIPER | Windshield wiper motor failed under cold conditions without warning. Vehicle is not safe to operate in adverse weather conditions due to failure of part. Issue has been formally diagnosed by OEM service center. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | VEHICLE HAS BEEN INSPECTED AND NO DUPLICATION WAS OBSERVED. PART NOT AVAILABLE AND HONDA MOTORS DOES NOT HAVE PARTS READY FOR DEALERSHIP DELIVERY. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | I got a message about recall in October, I brought my car to my Honda dealership then but they didn’t have the appropriate part and told me it’ll be there mid November. I brought my car again a couple of days ago but still they didn’t have the part, so I’ve been driving with thud recall for over a month. My steering wheel makes a noise when turning. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owned a 2024 Honda Civic. The contact stated while driving 50 MPH and going around a curve to the right, the steering wheel seized and the vehicle failed to respond as needed, causing the vehicle to become involved in a head-on crash with another vehicle on the driver’s side of the vehicle. No warning lights were illuminated. The contact stated that the air bags deployed as designed. The contact sustained back injuries and mild contusions to the back. The contact was transported by ambulance from the scene to seek medical attention. The contact stated that the medical attention was received. A Police report was filed. The vehicle was towed an independent mechanic. The vehicle was destroyed and deemed a total loss by the Insurance Provider. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) several days after the crash and related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000. | Crash: Yes Fire: No Towed Medical attention | 12,000 |
| Nov 2024 | FORWARD COLLISION AVOIDANCE | The contact owns a 2024 Honda Civic. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The contact stated that during the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000. | Crash: No Fire: No | 8,000 |
| Nov 2024 | STEERING | The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900. | Crash: Yes Fire: No | 10,900 |
| Nov 2024 | STEERING,SUSPENSION | The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030 | Crash: Yes Fire: No | Unknown |
| Nov 2024 | SEAT BELTS | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | Brand new vehicle and already having issues with steering. The steering wheel takes a lot of strength to steer, at first I thought it was an issue of me getting used to the car but a few days into having the car the recall notification came. I also compare it to multiple civic car my co workers own, it was not the same steering. The vehicle I test drove (hybrid civic - sport touring) was not the one I purchase which was definitely my mistake for not comparing them both. Dealership has been unresponsive, at first I tried calling and would hang up on me telling me the VIN was not valid. I attempted to reach the service desk with no luck. I finally went in person (I can provide names if needed of associate in service) and the advisor who helped me told me Honda was not fixing recalls after cars were purchased, only if they are unsold on the lot. He kept telling me to not worry about it and to trust him (total stranger who did not bother to look up the recall or inspect the vehicle). I repeated my self to make sure I understood him correctly and I asked again as plainly as possible: does Honda not intent on fixing safety recalls? and he told me no, not once the vehicle has been sold. I have been doubting myself for purchasing this car instead of the Subaru Impreza and now I hate myself the more for it, after this. The vehicle is exhausting to drive, I have a long commute to work 52 miles one way. I needed a vehicle to be safe and comfortable in. This was not it. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | There is a recall to the steering on 2024 Honda civic. I had the steering pull on me towards the right. I am not entirely sure the cause, but would like to address this either way so there is not a potential loss of steering in the future. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING,AIR BAGS | The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 6,000 |
| Nov 2024 | STEERING | The steering gearbox worm wheel in my 2024 Honda Civic (VIN: [XXX] ) has malfunctioned, creating increased friction and resistance, which poses a serious safety risk by compromising my ability to steer safely. This issue, confirmed by Honda’s recall notice (NHTSA Recall Number 24V-744), could lead to loss of control, increasing the risk of an accident. Despite contacting Honda and my dealership multiple times over the past month, no repair or inspection has been performed, and I’ve been unable to get a timeline for resolution. The steering also began making an unusual noise recently, heightening my concern. Given the unresolved safety defect and the car's diminished value, I believe this vehicle qualifies as a “lemon,” and I am seeking either a replacement or relief from the loan due to the financial and safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | SUSPENSION | The ball joint metal part broke. The ball joint is not connected to the lower control arm instead the ball joint is a part that has a metal piece included that connects to the lower control arm. The piece is thin and break in my car over a small pothole doing speed limit this would not happen in any other make. The part looks cheap on the metal piece. The safety of the vehicle was bad until I got a safe place to park the car there was a lot of damage the wheel departed of the cv axle making it dangerous. No symptoms just a piece that is thin and dangerous to any inconvenience that drivers may occur. It would be good there is an action and further investigation of the ball joint part and hopefully there is going to be a recall regarding the incident for a lower control arm that connects directly to the ball joint or a more thick and durable piece | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | Called Honda Service Center regarding recall. Was told that Honda wasn’t planning on fixing the recall unless owner was having problems. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | Didnt received any mail from manufacturer for recall on my vechicle. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Nalley Honda (4197 Jonesboro Rd, Union City, GA 30291), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | The contact owns a 2024 Honda Civic. The contact was informed of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,UNKNOWN OR OTHER | I called to confirm the recall on my vehicle and after I was told that in fact my vehicle does have a recall that they don't have the parts so I will have to wait, I was not given any time line and absolutely no information on when my vehicle recall will be fixed | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | The contact owns a 2024 Honda Civic. The contact stated that while driving on the highway at an undisclosed speed, the steering wheel felt sticky. In addition, the steering wheel of the vehicle would veer off to either side independently. No warning lights were illuminated. The local dealer was contacted and the contact was made aware of NHTSA Campaign Number: 24V74000 (STEERING). The contact was advised that parts would not be made available for remedy of this recall until December 2024. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 500. | Crash: No Fire: No | 500 |