Complaint volume
66 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Chevrolet Equinox Complaints
66 consumer-submitted complaints on record for the 2024 Chevrolet Equinox, grouped by component category.
66 Total complaints
4 Crash reports
1 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are fuel/propulsion system, service brakes, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 1 fire report, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 19,339 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to fuel/propulsion system, service brakes, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Chevrolet Equinox complaints?
4 Crash
1 Fire
3 Injury
0 Fatality
5 Towed
1 Medical attention
What are the most common 2024 Chevrolet Equinox complaint categories?
FUEL/PROPULSION SYSTEM 8
SERVICE BRAKES 5
POWER TRAIN 4
UNKNOWN OR OTHER 4
ELECTRICAL SYSTEM 3
FORWARD COLLISION AVOIDANCE 3
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 3
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 2
ENGINE 2
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 2
66 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Check engine light with message engine running at diminished capacity as speed would not go above 20mph. Safety at risk from other vehicles on highway until able to reach safe location. Dealer states SES light on P0089 and P228C. GM bulletin on both codes. Programmed ECM with latest calibration for codes listed. If codes come back must do further diagnostics. Concerned about repeat possibility. | Crash: No Fire: No | Unknown |
| Jul 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving approximately 35 MPH, there was a loud ticking sound coming from the engine compartment, and the vehicle started jerking, vibrating, and decelerating before it stalled. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with bearing and push rod failure. The contact was informed that the engine needed to be replaced. The engine was replaced, but days later, the contact discovered engine oil was leaking from the vehicle onto the driveway. The vehicle was driven back to the dealer, who discovered a pinhole in the engine intake manifold, which had caused the engine oil leak. The intake manifold was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,600. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | My car seized while I was driving. It started fine and I drove about 10 min down the road and all of a sudden it seized. My car was towed to dealership. OnStar sent me a code p129f fuel pump. I was driving on the road and it seized. Could have caused a bad accident. Cars had to go around me. Yes the problem was “fixed” today 6/30. No prior error messages after is seized my battery light came on | Crash: No Fire: No | Unknown |
| Jun 2026 | SERVICE BRAKES | Driving at 50 mph car applies brakes for no reason | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN | The transmission lurches and shakes violently when under pressure such as times when trying to accelerate onto a highway. I recently was traveling and had to enter numerous highways and each time the transmission was extremely jerky and I felt it may fall out of the car at some points. Once I was trying to get on to the highway and a tractor trailer was coming up behind me and I literally have to pull off to the right because the car would not accelerate and was jerking violently. I've had it to Chevrolet service three times and each time they tell me it's normal which I know is absolutely not true. | Crash: No Fire: No | Unknown |
| Jun 2026 | UNKNOWN OR OTHER | 2024 Chevrolet Equinox EV. Beginning approximately two infotainment software updates ago, the vehicle's Bluetooth system repeatedly drops the connection to my paired iPhone, and the contact-sync feature stopped functioning entirely. The problem did not exist when the vehicle was new and started only after a vehicle software update, indicating a software-introduced defect rather than a phone fault. I have reset the infotainment system and performed a full delete-and-re-pair on both the phone and the vehicle; the dropouts and contact-sync failure persist. Because the system no longer reliably supports hands-free calling, I am unable to consistently place or receive calls without handling the phone directly while driving, which I consider a driver-distraction safety concern. No warning was issued and I am not aware of a recall or software fix addressing this. | Crash: No Fire: No | Unknown |
| Jun 2026 | FUEL/PROPULSION SYSTEM | Less than 2 years old and under 50k miles. Car began to sputter and then shut off - no warnings received until the car shut off. Once able to turn back on (approx. 10 minutes) car went into limp mode. Was able to drive to a dealership where they received codes for fuel tank with no visible issues through a thorough service at the dealership. Dealership reprogrammed the car and indicated codes could replicate and require a new fuel pump. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | What component or system failed or malfunctioned? Engine and Transission System Fuel Management system, How was your safety or the safety of others put at risk? While driving the vehicle it would just shut off, when you tried to restart vehicle it would not start all you could smell was gas. Has the problem been reproduced or confirmed by a dealer or independent service center? This happened on 3 different occasions by 3 different Chevorlet dearerships. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ONSTAR provided the diagnostic codes to provide to the dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Their were no lights or warnings, only after it turned off we would receive a reduced engine power notice on the dash but no warning lights. | Crash: No Fire: No | Unknown |
| Jun 2026 | EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM | Between XXX, a 2024 Chevrolet Equinox RS experienced repeated sudden loss of engine power, throttle control, and steering control at highway speeds. Fuel management system, turbocharger, and catalytic converter failed repeatedly. GM-authorized dealer confirmed defects on multiple warranty repair orders. Breakdown 1: Nov 2024, interstate, rain, nighttime. Vehicle lost power and steering surrounded by semi-trucks on three sides with a ditch on the right. Towed to GM dealer. Breakdown 2: Dec 2024, [XXX], 2 miles from home. Same failure. Semi on driver side, vehicles fast approaching from rear, ditch on right. Crawled under 35 mph for 5 miles to next exit. GM OnStar app confirmed Engine/Transmission and Emissions System warnings. Independent scan confirmed P0299, P0171, P00C6. Check Engine FAIL, Emission Ready NO. Breakdown 3: XXX, [XXX] , 1 AM, winter storm. Same failure. Driver stranded. Sustained burns from superheated hood mechanism and fall injuries on wet pavement. Dealer confirmed turbocharger damage, blocked catalytic converter, and fuel rail pressure failures across multiple visits. On fourth repair attempt, dealer technician documented a component from a prior repair had fallen out and was not caught, directly causing the next breakdown. GM Technical Assistance Center was engaged. Same fault codes recurred across all four repair attempts. MyChevrolet app diagnostics, independent AutoZone scans, and dealer warranty repair orders confirm the recurring defect pattern. Vehicle was repossessed by lender in June 2025 following loan delinquency caused directly by extended repair periods and income loss from recurring defects. Vehicle no longer in owner's possession. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | SEATS | The bottom of driver seat leans to the left and moves when stopping or accelerating, moving forward or backwards, and does not stay stabilized like it should. This issue is not an electrical or power issue but seems to be a broken support bolt that attaches to track for seat. | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | On May 9, 2026, while pulling into a parking garage parking space at low speed (below 5 MPH), the brake pedal was pressed but failed to engage or slow the vehicle. The pedal was pressed completely to the floor with no resistance, and the vehicle continued moving forward until it struck a wall, causing damage to the vehicle. Earlier the same day, the brakes produced an abnormal hissing sound while pulling out of a parking space. No other symptoms or abnormalities were present prior to failure. The vehicle may also have recently received a software update, although it is unknown whether that is related to the incident. The failure appears to involve the brake system and the driver safety assistance systems equipped on the vehicle like forward collision alert, automatic emergency braking, and Dynamic Brake Support systems. The exact failed component is currently unknown and remains under inspection by a Chevrolet dealership. No warning lights, messages, or audible alerts appeared before, during, or after the incident. The automatic braking/collision avoidance system also did not activate. Because the vehicle had no braking capability at the time of the incident, the occupants and nearby pedestrians were placed at risk of serious injury. On May 10, 2026, the vehicle was taken to a Chevrolet dealership for inspection. The dealership has been unable to reproduce the issue, and no mechanical defects or diagnostic trouble codes related to the incident were identified. On May 13, 2026, the issue was escalated to the GM Technical Assistance Center (TAC) for further review, and the vehicle remains at the dealership awaiting a response to the TAC case. The dealership acknowledges similar brake-loss concerns referenced in GM service bulletins involving the 2025 Chevy Equinox and other models, including bulletin N24471431, although they stated the bulletin does not apply to this specific VIN. | Crash: Yes Fire: No | Unknown |
| Apr 2026 | FUEL SYSTEM, GASOLINE | The contact owns a 2024 Chevrolet Equinox. The contact stated that while the vehicle was parked and turned off in a parking lot, the vehicle became inoperable and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The VIN was not available. | Crash: No Fire: No Towed | 10,000 |
| Apr 2026 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The vehicle first experienced a serious malfunction on October 12, 2025, while driving on an expressway at 65 mph, and the same issue recurred on March 8, 2026, while driving on a 6-lane, busy highway at 45 mph. The condition involves the vehicle unexpectedly shutting down, rendering the acceleration pedal useless and causing the car to glide to a complete stop in traffic, creating a significant safety concern and rendering the vehicle unreliable for normal use. The vehicle has been at the Chevrolet dealership since March 8 2026 with them unable to replicate the issue. There were no warning lamps, messages, or other symptoms of the problem before the failure. I called OnStar both times it happened immediately after the incident, with neither time resulting in any negative results on the report. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | The engine failed while driving on the highway on two separate occasions due a fuel pump issue. The first time it happened, it was just reduced power (could only drive maybe 40 miles an hour). I brought it to the dealership and they said that General Motors told them it needs a software update which they completed. However the second time it happened (4 months later) it was full engine shutdown in the left lane on a 65mph highway with my family (including my toddler) in the car. The first time it happened we were able to make it home by driving with the hazard lights on very slowly. But the second time we were doing the 65 mph speed limit in the left lane on a 3 lane highway. To avoid causing a pile up of cars or a deadly accident, we had to use the momentum of the speed we were going to try to safely drift across three lanes of congested traffic just to make it safely to the shoulder. We were then stuck on the side of the highway in the sun on an 80 degree day with a car with no power. I had to remove my two year old from the car so he didn't get heat exhaustion and stand on the side of the highway holding him in the little bit of shade we could find. The car then had to be towed back to my dealership over an hour away because it would not even turn on. The dealership was not able to replicate the issue the first time it happened, but did the software update that the manufacturer recommended. To my knowledge its only been inspected by the dealership. The only warning signs/messages/lights were the ones happening as the engine was failing/shutting down. There was no advanced warning. This care is less than two years old and its a leased vehicle from the dealership down repairs, I work from home there are less than 20k miles on i, this is not neglect on my part or over usage in anyway of the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2026 | FUEL/PROPULSION SYSTEM | I was on a road trip and halfway through my check engine light came on and notified me that engine power was reduced while on a 70mph highway. My car the slowed itself down to not exceed 45 then 25mph. I was in a remote area and very far away from a Chevy dealership. I was forced to drive for a long distance to make it to a Chevy dealership that was willing to work with me. Come to find out my fuel pump failed and the car is only 2 years old with only 58,000 miles. This same issue happened a few months ago and I was told by my dealership that it was just update codes required by Chevy that did not update correctly. I’ve had several other issues like this and have been told it’s because the new cars are “basically giant computers”. This car also got a new battery after one year because they stated a faulty or crappy manufacturer battery they put it went bad. My local dealership then tried to charge me for it until I reminded them of my warranty. I take my car for regular oil changes under the 6,000 miles to keep my Warranty Forever. I was terrified driving on highway roads when my car wouldn’t exceed the required speed limit causing other motorists to navigate around me all because I needed to make it to a Chevy dealership willing to work with me. | Crash: No Fire: No | Unknown |
| Apr 2026 | FORWARD COLLISION AVOIDANCE | The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle experienced phantom braking and abruptly stopped on three occasions. The contact stated that the failure had occurred while driving approximately 60-70 MPH on the highway, while driving and approaching a stoplight approximately 300 ft. away. The failure also occurred while driving from a complete stop. The manufacturer was notified of the failure and attempted to diagnose the vehicle through the OnStar App, but no diagnostic trouble codes were found. The manufacturer contacted the dealer to schedule a service appointment. The vehicle was not diagnosed or repaired. The failure mileage was approximately 9,500. | Crash: No Fire: No | 9,500 |
| Apr 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle suddenly brakes aggressively for no reason ! Blue sky no weather events no obstructions ! It also happens I reverse!!! At 60 mph I 4 lanes it’s not fun!!!!!! | Crash: No Fire: No | Unknown |
| Mar 2026 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | I slowly put my foot on the brake and suddenly heard a noise under the vehicle. It sounded like loud grinding. As pulled forward I looked in the rear view mirror and didn't see anything in the road that may have fallen out from under my vehicle. When I pushed on the gas I was suddenly accelerating forward very quickly without my control. This was maybe one or two seconds after I heard the noise. I hit the brakes and nothing happened. My only choice was to hit the back end of the other vehicle as there were pedestrians on either side. The vehicle was continuing to accelerate even after I tried to put it in park. I was worried if the car in front of me moved, that I would keep going. I even pressed the emergency brake button twice and nothing worked. Nothing was working at all. I called the police. They told me to try turning off the car. I pressed the button to turn the car off, but it took several pushes to work. I could hear that the rpms lowered extremely slowly. Once the police came they didn't see anything in the road at all. Vehicle was moved to a body shop and when they turned on the car it immediately started revving really loudly again. | Crash: Yes Fire: No Towed | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | While the vehicle was in park and still running it started sputtering and idling erratically and the engine shut off. While trying to restart, the car was having a hard time starting, eventually starting with the same problem. While driving, the car was sputtering, had reduced engine power, and felt like it was going to shut down. The check engine light was on the entire duration of the incident. This has been a recurring intermittent problem that first occurred approximately three months ago. Car has been to the dealer before but the problem didn’t occur and they were unable to diagnose the issue. When taking the car to the dealership on 09 March, the dealer confirmed the problem and said it was a faulty fuel pump that will cost over $800 to repair. After a brief internet search, I found safety bulletin NS2450160 that includes 2023-2024 Chevy Equinox vehicles for this exact problem but it doesn’t include my VIN. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER | Intella beam system turns off while driving. Radio and lights won't shut off when car is turned off. Crash detection comes on when nothing is in front of you. Dash is blank when starting the vehicle. On star not connecting and then won't turn off. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | September 2025, January 2026 and March 2026 on the freeway heading into the caldecut tunnel and the car jerked check engine light came on and the engine went into reduced engine power. All three times the car had to be towed into the dealership, all three times the fuel pump has been replaced. This is a 2024 Equinox. Anyone living in the bay area knows what the traffic is like, my son could have been killed any of these times due to faulty parts being replaced into a new vehicle. Contacted GM and they refuse to buy it back. I see there is a class action suit for faulty fuel pumps but they seem to keep replacing the same faulty parts. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | The component that malfunctioned is the recall for the pedestrian safety audible sound. It available for inspection upon request. The safety of others was put at risk because the sound does not turn off at the required 18.6 mph and instead turns off at 24 mph, that may exceed community exposure requirements. The problem been confirmed by General Motors. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared after the required recall was fixed. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | Can hardly see out windshield on sunny days. | Crash: No Fire: No | Unknown |
| Feb 2026 | FUEL/PROPULSION SYSTEM | My 2024 Chevy Equinox went into limp mode on 2-15-26 and gave me engine codes P228C and P0089. I encountered limp mode once before this date but no check engine light went on. It lost acceleration while driving. I took it to Henna Chevrolet in Austin, TX and they told me that I am outside of the warranty window even though the vehicle has less than 60K miles. They told me that it would have been under the basic 36,000 mile warranty. | Crash: No Fire: No | Unknown |
| Feb 2026 | FORWARD COLLISION AVOIDANCE | The AEB feature is very sensitive and has often activated when there was no good reason. For instance, it has activated a few times while moving slowly in heavy traffic. Additionally, the feature frequently activates when reversing out of a parking spot or garage, especially when the weather is rainy. In one instance during light rain, the car slammed to a halt more than five times while trying to back out of a parking spot, and there were no obstacles anywhere near the vehicle. I believe that this feature has nearly caused several accidents and has made me feel less safe while operating the vehicle. A software solution has been implemented for the 2026 model year, but not for the older models. | Crash: No Fire: No | Unknown |