Complaint volume
433 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Volkswagen ID.4 Complaints
433 consumer-submitted complaints on record for the 2023 Volkswagen ID.4, grouped by component category.
433 Total complaints
47 Crash reports
7 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 47 crash reports, 7 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 47 complaints, with an average reported failure mileage of 17,486 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Volkswagen ID.4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Volkswagen ID.4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Volkswagen ID.4 complaints?
47 Crash
7 Fire
16 Injury
0 Fatality
31 Towed
8 Medical attention
What are the most common 2023 Volkswagen ID.4 complaint categories?
ELECTRICAL SYSTEM 67
UNKNOWN OR OTHER 44
STRUCTURE 28
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 19
ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION 16
VISIBILITY/WIPER 12
ELECTRICAL SYSTEM,STRUCTURE 9
FORWARD COLLISION AVOIDANCE 7
SERVICE BRAKES 7
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 6
433 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | UNKNOWN OR OTHER | I have been experiencing multiple issues with my vehicle. The backup camera frequently fails to respond, and the doors often do not open properly or get stuck. A significant concern is that the car does not hold a full charge, which severely impacts its range and reliability. I have brought these problems to Volkswagen on numerous occasions, but the most serious issue has recently emerged: the car has started stopping unexpectedly while driving. This is extremely dangerous and could potentially lead to an accident. It is a major safety concern that requires immediate attention. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | I’m reporting a recurring issue with my 2023 Volkswagen ID.4 involving the electrical system and battery. Since December 2024, the vehicle has consistently displayed an “Electrical Malfunction” warning every single time the vehicle is turned on. This warning is always present — whether the vehicle is stationary or in motion — and does not clear. In addition, the infotainment and digital displays have shut down while driving, interfering with navigation and essential vehicle functions. The vehicle has undergone three separate battery replacements and one software repair, yet the issue persists. I’ve had to continue driving the vehicle with this constant malfunction alert due to extended wait times for service availability — sometimes over a month — with only one EV-certified technician per dealer in my area. All repairs and service confirmations have been completed by VW South Orlando, and the vehicle remains in the shop as of July 2025. I believe this unresolved electrical fault presents a serious and ongoing safety concern. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER,ENGINE,BACK OVER PREVENTION | The incident occurred on May 24, 2025, while preparing to park the 2023 VW ID4. I had two occupants in the car with me. At the time of the incident, I was moving very slow with my foot on the brake, just about ready to stop and put the car in the park position, when the ID4 suddenly violently lurched forward. The car went over a cement parking stop continuing forward on to a sidewalk and then hit a building. I tried to stop the vehicle as quickly as I could. No collision lights, none of the usual sensors, and no automatic Collison braking came on. The only braking was by me. If someone would have been walking in front of the car at the time of the incident there would have been serious injuries, or deaths. Had the car had more room to accelerate before it hit the building, I think myself & my passengers could have been injured. The vehicle was taken into VW dealership who had the car for five weeks. The car was inspected by a VW engineer, final report states driver pressed the accelerator causing the vehicle to go forward at 54% acceleration. I expressed to the VW dealership that the car DID lunge but that I did not touch the accelerator. I had 2 passengers that can also verify that there were no warning lamps, sensors, or symptoms prior to the incident and normally the front sensors start beeping when you get too close to anything! After this incident I started to do some research and found on a VW Vortex forum that this type of incident has happened to numerous owners of ID 4's. Some of the writers to the forum had the exact same incident as mine, stating they were pulling into a parking spot ready to park and the car lunged. I also found it was happening to Audi owners a sister company of VW. My greatest concern is the frequency of this incident and the company's refusal to take any responsibility which was also widely reported on line. We had owned the VW ID4 for 2.5 years and never had anything like this happened before. | Crash: Yes Fire: No | Unknown |
| Jul 2025 | VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | When driving at low speed in a parking log, vehicle began to accelerate suddenly. Driver was able to brake to avoid collision. Seemed to be due toaccidental touch of capacitive touch RES button on left side of steering wheel, which resumed previous ACC speed. ACC had not been use for several days prior, but system remembered previous high speed and tried to resume. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | Automatic parking assist and reverse braking systems exhibit severe, recurring malfunctions causing collisions and injuries. On May 24, 2025, at approx. 4:10 PM, auto-park uncommanded the vehicle to strike a mailbox in a familiar spot. Dealer dismissed incident without diagnostics. Beyond this collision, the vehicle exhibits frequent, violent, unintended braking during reverse. This occurs when: Turning body to look back: System abruptly locks brakes, causing whiplash-like neck pain to me. Dealer stated this was "normal" for "driver seating" despite explanation. Encountering minor obstacles: System misidentifies leaves/garbage bins as threats, engaging full, hard braking. This causes extreme distress and has violently thrown passengers forward. My teenager son sustained a visible bruise for one week after hitting the console during one such incident March 2024 These system malfunctions create high risk of injury to occupants and pedestrians. The unpredictable braking events are a fundamental flaw. These issues were reported to the dealer within weeks of purchase and to VW Group of America Customer Care (800-822-8987) after the mailbox incident. They remain unresolved." | Crash: Yes Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | There is an ongoing NHTSA investigation into serious door-handle defects that can cause the doors to open unexpectedly while driving, which has remained unresolved for over a year. Additionally, the vehicle is subject to a recall regarding a missing gear-position indicator, posing a potential roll-away hazard. Despite my efforts to address these issues, Volkswagen has not provided timely or adequate remedies. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,STRUCTURE | The right rear passenger door has become completely inoperable. It cannot be opened from the inside or outside of the vehicle. This is a critical safety risk because two child car seats are installed in the back, and the right side is the only accessible exit for an adult passenger. In the event of an accident or emergency, that adult would not be able to exit the vehicle. Additionally, the rear trunk has also intermittently failed to open since purchase. Both issues have been reported to the dealership. The trunk issue was previously noted but not repaired, and the door issue, which was intermittent at first, has now become a full failure. The problem has been documented on video and reported to both the dealership and the vehicle manufacturer. There were no warning lights or error messages, and no physical impact caused the failure. The dealership has been unable to provide timely repair or transportation assistance, leaving the vehicle unsafe for use with children. These issues may be related to known or recalled door and latch failures on this vehicle model. The car is under warranty and has fewer than 8,000 miles on it. Manufacturer inspection has not yet occurred due to scheduling delays. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | I have encountered 2 high speed blowouts on my Pirelli Scorpion tires. One in July 2024 and one in Dec 2024. Car has 6,000 miles on it. It has cost almost $1,600 to repair. Tires are not warrantied by VW. My dealership has opened a warranty claim with Pirelli with no response in 6 months. VW corporate will not get involved. I feel like i have a bad set of tires on my new car and i am afraid to drive it. I paid $46,000 for a car with nobody responsible for tire defects. Are there known issues with these tires? Who is responsible pirelli or VW. | Crash: No Fire: No | Unknown |
| Jun 2025 | FORWARD COLLISION AVOIDANCE | I was driving off the freeway in my ID4 and had been driving with both B mode (Regenerative braking) and the cruise control on. I then proceeded to drive approx 4 miles, still in B mode. I pulled into a parking space at my local swim club, and as I pulled into the space I took my foot off the accelerator, and began to slow down. As I was about to break to bring the car to a complete standstill, the adaptive cruise control kicked in and launched my car forward over the small concrete bollard, through a chain-link fence and into a tree stump (roughly the length of the car again). This caused considerable damage to my vehicle, but more so I am concerned for other drivers that these two drive modes conflict with each other and cause a serious safety concern. Insurance claim has been logged with AAA. | Crash: Yes Fire: No Towed | Unknown |
| May 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Volkswagen ID.4. The contact stated that when the battery was charged to 80%, the vehicle could only be driven for less than 150 miles instead of the 270-275 miles as expected. The vehicle was taken to the dealer who was not able to diagnose a cause of failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,570. | Crash: No Fire: No | 16,570 |
| May 2025 | VISIBILITY,STRUCTURE | The contact owns a 2023 Volkswagen ID.4. The contact stated that after stopping the vehicle, the front driver’s side door erroneously opened, causing damage to the door stop and window. The contact stated that after the failure, the window failed to roll down completely. Additionally, whenever the door was opened, the door opened extremely wide. The vehicle was taken to the local dealer, who diagnosed that the doorstop was damaged, and the door needed to be replaced. The door was not repaired or replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000. | Crash: No Fire: No | 30,000 |
| May 2025 | ELECTRICAL SYSTEM,STRUCTURE | I was driving my car and the door came unlocked and opened | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | I bought the Volkswagen ID4 on lease from one of the Volkswagen dealer Dick Hannah based out of Portland, OR. It's 4 year lease, paying $760/month. I have received many recalls from Volkswagen, one of them was door handle and lock issue. I have complained to Volkswagen that door get open while i am driving the car and this needs to be fixed, they have said to me that, they do not have any parts to fix this and placed me in queue from last 4 months. I am not able to drive the car where i am paying $40K on lease payments in 4 years. This is really a safety concern where i do not take my kids into car and not driving much. I tried to call Volkswagen and ask them to cancel lease, they have asked me to pay remaining months payment which is $18K. I am not able to cancel lease, not able to drive, and they are not able to fix. I would request federal govt to have strict rules for auto makes outside of USA and have some penalty to pay to customers if they have recall. They send so many recalls, than what is use of buying new cars and paying them huge money, there should be some amount to pay to customer if there are recalls. This is safety concern to US Citizens and me. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | My car has been under a recall notice since 2024. A fix was not available until January. As soon as repairs were available, I scheduled an appointment for repair (requested 12/29/24, scheduled 2/13/25). The week of the repair, I received a call that said the dealer had not actually ordered the necessary parts and I would need to reschedule. I scheduled another service appointment on 3/18/25 for the next available date, 4/30/25. This week I received another call that yet again the dealer had not ordered the parts for repair. I have lost faith in the manufacturer's willingness to repair this defect, as two appointments scheduled rough 4 months from a request for repair have not led to them completing the warranty work. This is especially troubling as I have a small child who often rides in the car with me. In addition, I am leading the vehicle and responsible for completing recalls in a timely manner, and the dealership will not allow me to complete my responsibilities. The dealer is Royal Auto Automotive VW in San Francisco. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | This car is subject to 3 recalls, the first of which is now nearly 8 months old. I can not get a dealer to address the recalls, despite repeated visits to the dealership. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | Charging Door Malfunction - Complaint Submission Dear Volkswagen Customer Service, My name is [XXX] . I am writing to report an issue with my vehicle's charging door, which has not been opening for the past week. I believe that the actuator may need repairs, as this problem has persisted for some time now. I have also come across several other customer complaints regarding similar issues, which raises concerns about the frequency of this problem. This situation has become a significant inconvenience for me, as I am unable to charge my car and, therefore, cannot commute to work. I would like to formally file a complaint regarding this issue and seek guidance on how to proceed with the necessary repairs. Your assistance in resolving this matter would be greatly appreciated. Thank you for your attention to this issue. I look forward to your prompt response. Best regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2025 | VISIBILITY/WIPER | (addressing the above bullets as numbered items) (1) OEM replacement windshield (after what seems to be impact damage, although there are some reports in social media about "spontaneous windshield breakage - i.e. no known impact). It is available (currently installed in vehicle) for inspection upon request. (2) Safety is currently at risk because of bad image distortion near the passenger "A-pillar". (3) Problem has been seen in a photograph by both a VW dealership, and (we've been told) by a VW "Regional Service Manager". We also scheduled and showed-up for a "Service Appointment" at the dealership, but they declined to either sit in the vehicle or go for a "test drive" to better observe this problem. (4) See (3) for mention of "inspection by photograph" by dealership. (5) Problem only appeared after replacement of the "as manufactured" windshield with that original windshield not having this problem. Windshield replacement occurred on April 4, 2025. | Crash: No Fire: No | Unknown |
| Apr 2025 | FORWARD COLLISION AVOIDANCE | A squirrel entered my ID.4 through the right wheel well while I was at work and it began to make a nest in the front of my engine compartment. I was alerted to the problem by all of the dashboard warning lights flashing the ACC and related front safety systems. The squirrel had chewed through the harness wires down to the connectors on the 8 and 9 connectors and the 6 pin connector. I know it was a squirrel because I saw it in the engine compartment when I opened the hood and other coworkers had nests in their hood areas. No damage to thier vehicle because the critical wires were not so carelessly exposed. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM | Even after the 919A recall fix was applied for the restarting black screen, my ID4 screens are still restarting. This has happened twice when I get in the car and power it on. | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE | The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was an electronic clicking sound coming the passenger’s side doors. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the issue. The failure mileage was 25,000. Parts distribution disconnect. | Crash: No Fire: No | 25,000 |
| Apr 2025 | STRUCTURE | VW failed to perform the repairs associated with recall 24V651 because the necessary parts are not available despite months of leadtime. It costs me $80 each time I bring my car in. It is currently at the dealership and they have no eta for the parts. | Crash: No Fire: No | Unknown |
| Mar 2025 | SEATS | When in the lowest position the seat has lots of vertical play to it. This can be felt when accelerating and braking, especially when braking or accelerating hard. The seat also makes loud creaking noises in the same conditions, at random intervals. These issues have been reproduced at the dealer, but I was told "not to keep my seat in the lowest position" which is my ideal driving position for maneuvering the vehicle and having adequate view of the mirrors and outside the vehicle. The seat has not been inspected by a service technician, only the service representative in a visual manner. No physical action has been taken to remedy the problem. It is also worth noting the passenger seat does not exhibit this issue. The creaking combined with the excess movement in the seat have me concerned for my safety in the event of a crash or emergency maneuver. Should the seat come loose, I could lose control of the vehicle, putting mine, and others', safety at risk. No warning lamps, tones or other symptoms have occurred. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Volkswagen ID.4. The contact stated that while the vehicle was parked at a charging station, the messages "Low voltage battery fault detected" and "Main electrical fault detected" were displayed. The contact became aware that the vehicle was no longer responding to user input; however, after about an hour the vehicle returned to normal functionality. The battery warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V125000 (Electrical System); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 38,000. The VIN was not available. | Crash: No Fire: No | 38,000 |
| Mar 2025 | STRUCTURE | The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Mar 2025 | Chest Clip, Buckle, Harness | We have found that the carseat belt is fraying at the base of the seat rendering this seat unusable as it would not keep our daughter safe in the event of an accident. We have attempted to work with the manufacturer on a resolution for this defect however they will not take responsibility and claim that it is due to 'external environmental factors' but cannot provide a single example of what would have caused this. It appears that the belt is rubbing on the seat base when in use which resulted in the fraying. We have taken excellent care of the seat, use it properly, have have had it inspected upon install by a CPS technician. This is a clear defect and would like Evenflo to honor their warranty and take action on this defect. A quick search found that other parents have experienced this exact issue which is concerning as Evenflo had been made aware of multiple families impacted and even more babies using an unsafe product. | Crash: No Fire: No | Unknown |