Complaint volume
442 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Volkswagen ID.4 Complaints
442 consumer-submitted complaints on record for the 2023 Volkswagen ID.4, grouped by component category.
442 Total complaints
51 Crash reports
7 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 51 crash reports, 7 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 47 complaints, with an average reported failure mileage of 17,486 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Volkswagen ID.4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Volkswagen ID.4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Volkswagen ID.4 complaints?
51 Crash
7 Fire
16 Injury
0 Fatality
34 Towed
8 Medical attention
What are the most common 2023 Volkswagen ID.4 complaint categories?
ELECTRICAL SYSTEM 68
UNKNOWN OR OTHER 45
STRUCTURE 28
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 20
ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION 16
VISIBILITY/WIPER 12
ELECTRICAL SYSTEM,STRUCTURE 9
FORWARD COLLISION AVOIDANCE 8
SERVICE BRAKES 7
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 6
442 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2024 | ELECTRICAL SYSTEM | Infotainment and gauge cluster display are blank, unable to see vehicle info, back-up camera and speedometer. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | On 7/4/2024 at approximately 6pm, I disconnected my 2023 VW ID4 from an electrical charging station. I moved my vehicle 2 blocks away to an apartment building parking lot, which I had parked in previously. While pulling into the parking spot, I was coming to a complete stop, perhaps going 1-2 miles per hour and as I came to a stop, the car accelerated out of nowhere and crashed into a few small trees and a chain link fence for the neighbor's home. I had a passenger in the front passenger seat and neither of us could understand what had just happened. It made no sense and I have no idea what happened to cause the acceleration. | Crash: Yes Fire: No Injuries: 2 Towed | Unknown |
| Jul 2024 | VEHICLE SPEED CONTROL,SERVICE BRAKES | The contact owns a 2023 Volkswagen ID.4. The contact stated while driving at 5 MPH, the service brake independently activated and steered in the opposite direction in which the vehicle was being steered. The vehicle independently accelerated and crashed into the rear of a parked vehicle. The parked vehicle was damaged to the rear of the vehicle. The contact's vehicle was damaged to the front center of the vehicle. The contact's adult daughter and adult friend were passengers in the vehicle when the failure occurred. The contact stated that no injuries were sustained. No Police report was filed. The contact stated that the driver of the parked vehicle confirmed that the contact did not have control of the vehicle when the failure occurred. The contact's vehicle was taken to the dealer, however the contact was requested to pay a diagnostic fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000. | Crash: Yes Fire: No | 12,000 |
| Jul 2024 | ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION | The contact leased a 2023 Volkswagen ID.4. The contact stated that while reversing, the back over prevention screen became inoperable. The contact stated that the infotainment screen became inoperable while driving at approximately 25 MPH and started to update without driver interaction. Additionally, the contact stated that the vehicle had failed to start while depressing the Push-to-Start button. The contact used the key to start the vehicle. While reversing, the vehicle stopped and stalled when the battery was at forty-four percent. The fast-braking message was displayed. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System). However, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 3,000. VIN tool confirms parts not available. | Crash: No Fire: No | 3,000 |
| Jul 2024 | VISIBILITY | The contact owns a 2023 Volkswagen ID.4. The contact stated that the vehicle was purchased brand new with a defective windshield. The contact stated that the windshield was wavy and distorted the view of the roadway while driving. The vehicle was taken to the dealer, where the windshield was replaced on two occasions; however, the failure persisted because the replacement parts were also defective. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that all the manufactured windshields were identical, and no assistance was provided. The failure mileage was approximately 10. | Crash: No Fire: No | 10 |
| Jul 2024 | ELECTRICAL SYSTEM | instrument cluster intermittently goes out. exactly the symptons described in recall 919A | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | This is an all electrical vehicle, When we first got it had a issue right away the car was stuck on reverse and we could not do anything, they kids where in the back and had to press the breaks to hold it in place and could not release it. We were in a parking lot, after awhile the system rebooted and it was normal. Brought it to the dealership and got it serviced and they said nothing was wrong with it. Second recent issue car powered down could not do anything while on the road lost all control. This is a huge issue if there was a car behind us going fast speed could be fatal! the power down issue has happened to us 3 times. Currently at the dealership to review but we have no confidence they will find a issue. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION | The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at various speeds, the instrument panel display was not working as intended. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; however, no assistance was provided. The failure mileage was 22,000. VIN tool confirms parts not available. | Crash: No Fire: No | 22,000 |
| Jul 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My 2023 ID4 suddenly accelerated and lunged forward (while my foot was on the brake) as I was turning right into a parking spot. I was going very slow with my foot on the brake . The ID4 lurched forward which propelled me in the wall of a concrete building that I was parking at (luckily no damage to the building). The acceleration was so powerful it’s like I floored it and frightening. None of the warning signals, sensors or collision warnings went off, nor did the emergency braking (when an object is too close in the front of the vehicle). After the ID4 went into the wall- it had registered that there was a collision (but nothing before). There was damage to the lower plastic bumper, the hood popped open (the latch to open the hood inside the vehicle now did not work) and some paint scratches. This had never happened before, I have taken it to my local VW dealer service department, unfortunately they have not been able to reproduce the issue. Had I been coming to stop at a traffic light, or been in a busy parking lot, it could have been much worse as this could have lurched into another vehicle, pedestrian or business store front. | Crash: Yes Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION | The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | My 2023 ID.4 is riddled with electrical problems. MY ID.4 keeps stalling and is going tomorrow for a 3rd time to be looked at for this issue. My screens and speedometer blackout while driving frequently. 2 weeks ago I had every error on my instrument cluster screen (all systems were disabled including ABS, collision, etc), the car door locks were disabled, the radio screen was black, and speedometer itself was black. Here we are again and the car is stalling still, experiencing blackouts, and speedometer not visible. I feel extremely unsafe driving this vehicle. They should not be on the market. They are death traps. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION | The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System). The contact stated that while the vehicle was turned off and charging, she observed that the charging had stopped abruptly and a message to “Take Vehicle to Dealer Immediately” was displayed. The vehicle was towed to the dealer where it was diagnosed that there was an unknown electrical failure with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,000. | Crash: No Fire: No Towed | 53,000 |
| Jun 2024 | BACK OVER PREVENTION | When backing up into my garage it automatically stops and causes severe pain in my neck | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER | The doors still don't work properly. They do not close. It happens randomly. It is usually when I drive out of the parking spot or back out so going slow. The rear passenger door opens randomly without warning. I've taken it to three dealerships but they haven't been able to replicate it while the car is there for service so they just send me back or don't even check in the car. I first complained about this the day after I bought it but still nothing | Crash: No Fire: No | Unknown |
| Jun 2024 | VEHICLE SPEED CONTROL | The contact owned a 2023 Volkswagen ID4. The contact stated that while parking the vehicle and attempting to remove the key from the ignition the vehicle erroneously accelerated forward driving over a curb and crashed into a traffic pole. The vehicle continued to accelerate forward into an intersection and crashed head-on into a second vehicle. During the crash, both vehicles were destroyed. The driver sustained a left arm laceration from the air bag deploying. The front passenger sustained a left arm laceration and abdomen contusion. The dog located in the rear passenger seat sustained an eye injury. All required medical treatment. No injury was reported from the second vehicle. A police report was taken at the scene and the vehicles were towed away. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The failure mileage was 4,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 4,000 |
| Jun 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I was easing slowly into a parking space, with plenty of room on both sides (no cars); there was a shopping cart at the front of the spot to my left. I was probably straightening the steering wheel back to the center. The car took over, accelerated suddenly to a very fast speed, jumped a high curb, and stopped hard in the lot's main drive. The front right wheel clipped a tree through the mulch. No safety features engaged. There was significant damage to the vehicle, and the impact badly bruised my right hand. I am very safety conscious, easy on the pedals, and cruise into stops. We have used the travel assist but not the cruise control function (which may have been set when the car was in transit). Several similar cases are reported on social media, with the leading theory being the accidental engagement of haptic steering wheel controls. A police officer took a report, but it has not been made available. I filed a report with the manufacturer and look forward to your investigation. | Crash: Yes Fire: No Towed | Unknown |
| Jun 2024 | VEHICLE SPEED CONTROL,SERVICE BRAKES | The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle rear-ended the contact's other parked vehicle. The contact stated that the vehicle crashed into the contact's residential iron fence and the fence was damaged. In addition, the vehicle crashed into the contact's home and damaged the 6ft window. The contact stated that the failure occurred while the contact was parking the vehicle in the contact's driveway. The contact stated that the front end of the vehicle was damaged. In addition, the rear end of the parked vehicle was damaged. There were no injuries sustained. No police or fire reports were filed. The contact stated that the vehicle was previously taken to the dealer for a service appointment on May 30, 2024. The vehicle remained at the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800. | Crash: Yes Fire: No | 2,800 |
| Jun 2024 | UNKNOWN OR OTHER | I have an open recall on my vehicle. It is related to software defect that can affect the dashboard display that can affect the rear view camera. Currently, no remedy available. However, my main source of income comes from the ride share program. I won’t be able to earn income if my vehicle is not available. The manufacturers repeats “no remedy at this point. Need to wait.” It’s very difficult to just wait without timeframe of when it will be available for fixing it. It’s almost a month since the recall was placed. Please help in getting this resolved. Thank you | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | I was halfway into a parking stall. There was a cement sign post at the end of the stall and a truck facing me opposite. About six feet from the post the car accelerated and glanced off the post and hit the truck slightly. It happened very fast but I am 99% sure the car accelerated on its own. We did a search afterwards and found many reports of our model doing similar things. | Crash: Yes Fire: No | Unknown |
| Jun 2024 | STEERING | Steering wheel wrapping is prematurely peeling due to the material used. I’ve seen and heard many complaints about this. Cars are only a few years old. | Crash: No Fire: No | Unknown |
| Jun 2024 | VEHICLE SPEED CONTROL | Twice after picking up the vehicle from the dealership for a recall or service I've stopped at the light near the dealer. On seeing green in accelerate and mid-way through the turn power will fail. I release the accelerator pedal once or twice and power returns. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM,ENGINE | The car milage dropped Significantly, i took it to Tracy VW shop and they did not repair it , took it to Dublin VW and they did took 2 weeks replacing a battery cell then they found another defective electric cable that is on backorder with no eta for replacement , i am paying for gas and for fixing on a loaner car rather that drive my own car | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN | After coming to a stop or slowing the vehicle down to under 5 mph, the vehicle occasionally does not respond to the accelerator being pressed. When this happens, I can take my foot completely off the accelerator and press the accelerator to the floor several times before the car will begin moving. It generally starts moving again after a few seconds. There are no error messages displayed on the dash, and the car remains in the drive mode. This has happened when attempting to make unprotected left turns; I luckily have not been hit, but its led to several close calls where my car creeps across oncoming traffic instead of accelerating as I keep pressing the pedal. | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN | The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at undisclosed speeds and after stopping at a stop sign and attempting to accelerate, the vehicle failed to respond as intended. The contact stated that the accelerator pedal needed to be depressed several times before the vehicle accelerated. The vehicle was taken to a local dealer however, the cause for the failure was not found. The contact stated that a technician test-drove the vehicle with him and noticed the failure however since the mechanic was unable to retrieve an error code, the vehicle could not be properly diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 90,000. | Crash: No Fire: No | 90,000 |
| May 2024 | TIRES | Pirelli Scorpion Zero All Season 255/45 R20 105T After about a month of owning my car, I noticed brown stains on my tires which made them look very old and worn and dirty. I tried washing them off and the stains kept coming back. I emailed the manufacturer and they told me that the browning on the tires was a normal reaction to extreme UV exposure or it could happen over time. I pointed this out to the dealership and they told me it was just dirt. Since this was a brand new car I did not believe the tires should look like this nor have I ever seen tires on a brand new car look this way. After doing a little more research I was convinced the tires were defective. Then in April I ended up getting a screw in one of my tires and it went completely flat and was unrepairable. The tires seemed defective right after I purchased the car and I do not feel like they are safe. The fact that this nail went through the tire when the nail wasn't even sharp indicates to me that the rubber is somehow defective. I've told this to the dealer and the manufacturer and they both tell me that this is normal and tires are supposed to be discolored and it's normal to have the brown stains on them. | Crash: No Fire: No | Unknown |