Complaint volume
184 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Ram 1500 Complaints
184 consumer-submitted complaints on record for the 2023 Ram 1500, grouped by component category.
184 Total complaints
10 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 23 complaints, with an average reported failure mileage of 27,815 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Ram 1500 complaints?
10 Crash
1 Fire
4 Injury
0 Fatality
8 Towed
5 Medical attention
What are the most common 2023 Ram 1500 complaint categories?
UNKNOWN OR OTHER 17
ELECTRICAL SYSTEM 14
ENGINE 10
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 8
ELECTRICAL SYSTEM,ENGINE 7
EXTERIOR LIGHTING 7
POWER TRAIN 6
STEERING 6
STRUCTURE 6
FUEL/PROPULSION SYSTEM 5
184 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | ENGINE | Ram 1500 Big Horn VIN [XXX] 3.6L V6 24V VVT eTorque Engine with Stop/Start RAM claim #[XXX] STAR case #[XXX] No check engine or codes on display… only two red batteries displayed at times.. [XXX] Slowed down left u-turn engine shut down.. pulled over came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, restart engine and select drive to drive away… went to dealer.. scanned a fault but I could not leave the truck that day and was told there were no rentals for use… they will call when one is ready… waited a week and went back to dealer and the truck was scanned again “no fault” meaning the fault that was found was now gone and was it not documented by the dealer…. can’t find anything can’t fix anything… [XXX] Slowed down for speed bump engine shut down... pulled over came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, put in drive to restart engine and drive away… went to dealer.. scanned no fault (had a friend in the truck at time) [XXX] Slowed down right turn into store driveway engine shut down.. came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, restart engine, select drive to drive away… two battery displays on… had to turn off and restart for the displays to clear. [XXX] Slowed down left u-turn engine shut down pulled over and came to complete stop. E-brake auto engaged and it shifted into park.. had to press E-brake switch to release, push start, restart engine, select drive to drive away… [XXX] Slowed down for speed bump engine shut down.. pulled over INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2025 | SUSPENSION,ELECTRICAL SYSTEM | The screen was replaced twice still doesnt work. Suspension was replaced twice | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | In two separate instances, after coming to a stop while driving (traffic light/stop sign) when attempting to accelerate the engine revved but car did not move. The car remained in the “run” position and the emergency parking brake engaged. Similarly the display alerted that safety parking brake was activated. Vehicle would not shift out of drive. Issue was remedied by turning engine off and then back on and disengaging the parking brake. This does not happen every time I stop the car and has happened only twice in the past 100 miles. | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | 3 times in the last month, my 2023 Ram with only 25000 miles has stalled while I have been driving. The situation was I was in a line of traffic and rolling forward at approximately 5-10 miles per hour when the truck died, auto shifted into park and set the emergency brake. I then immediately hit the start button again and got a low battery voltage warning. I turned the car completely off and on again, then was able to move and continue with the flow of traffic with no faults. I took the truck to the dealership to have it diagnosed and they found that the truck logged a code P032F, which is associated with vehicles stalling. However, they stated they were unable to replicate it and there wasn't a fix currently available. I have also not been able to replicate it and it seems to happen completely at random. My safety and the safety of others was definitely a factor as I was stranded in traffic without the ability to move my vehicle. If I had not responded quickly, it could have caused an accident. Prior to this there were no symptoms of failure, and the truck drives completely normal until the event occurs. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | While driving slowly in stop & go traffic, the engine shuts off unexpectedly, often while the vehicle is moving at a slow speed (e-torque switching from 4 cylinders to 8 upon slight acceleration. The truck additionally applies the emergency brake and the shifter remains in Drive. I have to hit the 4 ways, turn the engine "off", turn the nob to Park, remove the emergency brake, restart the engine, turn nob to Drive, stop the 4 ways and continue driving. It is terrifying on busy city streets during rush hour! Recently, the truck almost stalled when approaching a red light that turned green, it "stumbled" and the entire dashboard blacked out. I've owned this truck since mid-July 2023 & this stalling has happened on five (5) occassions - July 2023, November 2023, May 2024 & twice March 2025. Twice in the last week that included the blacked out dashboard. The stalling is intermittent and neither I nor the dealership repair can duplicate the issue. This is exactly the same issue that the many other Ram 1500 e-torque owners report. I'm terrified that I will be rear-ended & cause a major crash. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | The vehicle has always had an issue with turn signal canceling the left hand turn probably fails 30/40% of the time. There was a recall on this but requires a diagnostic to be performed. This has been completed twice and didn’t fail, but service writer and tech both witnessed it not working during driving test. Problem is StarParts won’t send parts to dealer because it passes their diagnostic. After complaints to dealer now StarParts wants to run test a third time the dealer and I agree the outcome will be the same. I sent email to StarParts regional manager (Benton Kuchefskil) twice and he refuses to respond. Basically the issue is they confirm it does not function properly but they won’t repair it because it passes their diagnostics. I have been trying to get this repaired since December | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Ram 1500. The contact stated that while driving at 45 MPH, the check engine warning light illuminated, followed immediately by the battery warning light. The contact stated that the instrument panel illuminated and the message "Low Voltage 11.3V" was displayed. The contact drove the vehicle to an independent mechanic and was instructed to return home and immediately call the manufacturer for assistance. The manufacturer was notified of the issue, and a local dealer was notified. The contact was informed to tow the vehicle to the dealer. The vehicle was towed to the dealer and the contact was informed that the alternator had failed and needed to be replaced. The contact was later informed that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure and suggested a reimbursement for a rental vehicle. The vehicle was not repaired. The failure mileage was 14,818. | Crash: No Fire: No Towed | 14,818 |
| Feb 2025 | STEERING | Power steering went out while driving on Interstate around 70MPH. Check enginge light along with what seems all the lights and bells started going off. Tuuck shot down and would not restart. Towed to dealer and they said the Power steer rack had a short and needed to be replaced. All parts on on BO with no ETA | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER,ENGINE | There is a severe throttle delay when pressing the gas pedal in all situations. From a stop to go when you press the throttle there is a severe delay causing a massive safety problem when pulling out / pulling into traffic / merging into a highway or roadway / wven while driving at any speed and you press the pedal there is a huge delay. Its a big safety hazard This is an issue on many ram vehicles from what i am reading on forums and even the dealership has acknowledged the issue but says ram wont resolve it. I am still trying to through ram and the dealership but no luck so far. I believe this is a setup/ programming problem straight from the manufacturer. Please help resolve this before someone gets hurt or killed. | Crash: No Fire: No | Unknown |
| Jan 2025 | SUSPENSION | On [XXX], while driving my 2023 Ram TRX, the driver’s side axle shaft failed catastrophically. Before the failure, I heard noise from the axle area, but no warning lights or indicators appeared. When the axle shaft broke, it damaged the brake line, causing immediate brake failure, putting my safety and others at risk. Had this occurred at high speeds or in traffic, the consequences could have been severe. I had the vehicle towed to I-10 Dodge Ram for inspection, where Service Advisor Ana Sepulveda denied the warranty claim. The denial was based on a superficial bumper scrape and minor scuff marks on suspension components, claiming these as “impact points.” However, these cosmetic markings do not justify axle failure, as no significant structural damage was found. An axle shaft should not fail due to a bumper scrape. This axle failure is a known issue in the TRX owner community, and many dealerships have acknowledged and approved warranty claims for similar failures. Despite this, I-10 Dodge is refusing warranty coverage without sufficient evidence, attempting to shift blame onto the customer. The failed axle shaft and damaged brake line are available for inspection. The issue has not been reviewed by law enforcement or an insurance representative, as this was a mechanical failure, not a collision. Given the serious safety risk of axle and brake failure, I urge Ram and NHTSA to investigate this widespread problem before it leads to serious injuries or fatalities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | AIR BAGS | Air bags did not deploy and assist button did not work | Crash: Yes Fire: No Towed Medical attention | Unknown |
| Jan 2025 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This is the second time I am filing a complaint in regard to this issue. I was driving on a very busy road, when my vehicle had come to a complete stop. The dashboard read: “EMERGENCY BRAKE” in red, then the emergency brake had turned on by itself. After trying to turn off the brake, the vehicle completely turned off. I had to restart the vehicle, in which case it turned on in neutral. This was extremely dangerous for myself, and the people around me in the intersection. I can only hope this problem is resolved quickly. | Crash: No Fire: No | Unknown |
| Dec 2024 | AIR BAGS,FORWARD COLLISION AVOIDANCE | All Air bags Failed to deploy on impact into a semi tractor at 45 MPH | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Dec 2024 | STEERING | Power steering unavailable alert shows on dash display intermittently and complete loss of power steering occurs from 5 - 20 seconds. This has happened multiple times since purchasing vehicle. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES | When stopped at a red light, vehicle shut off and emergency parking brake engaged. Safety was not necessarily put at risk but other cars had to pass me as I tried to figure out the issue. Dealer cannot reproduce the issue as it's happened only twice in one year. The only warning that came on the instrument cluster was "parking brake engaged". | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES, HYDRAULIC | The contact owned a 2023 RAM 1500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact's vehicle rear-rear-ended the vehicle in front of the contact's vehicle. The vehicle was towed to the dealer. The contact was informed of an unknown recall repair with a similar failure description. The dealer confirmed that the VIN was associated with the unknown recall repair and the repair was performed. The vehicle was repaired. The other driver's vehicle was towed to a local tow yard, where it was later condemned for total loss. The police and paramedics were at the scene. The contact did not sustain any injuries. The other driver was treated by paramedics. A police report was filed, however, the information was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 17,743. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 17,743 |
| Dec 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | While coming to a stop, the truck died and immediately set the emergency brakes. I was stopped about 300ft. from stop sign with cars stopped behind me. With the cars behind me honking, I waved them around. Released the brake and restarted the truck. Took the truck to the dealer and they could not reproduce the incident, and it threw no codes. This could be a huge safety concern if it were to happen in traffic. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On [XXX] at 6:15 PM approximately my brakes failed to engage and caused a rear end collision on [XXX] . This accident was caused by my brakes not responding at all when pressed fully to the ground and causing a collision and damage to two vehicles Loss of vehicle usage, property damage, and loss of work, After the collision I received an email from Dodge Fiat Chrysler at 2:01 AM on November 26th 2024 saying that there was a safety recall regarding the electronic braking system A B S module ESC system that states it can cause a vehicle crash without prior warning. This email came in after the accident, and I and the other party suffered multiple damages due to the malfunction of the braking system in my 2023 Dodge Ram. We were going approximately 10- 15 miles per hour, When the woman in front of me broke very hardly, and she claimed she was talking to her child, and I was unable to use the brake as it was not working and pressed to the floor and complete loss of control of the braking system. i was unaware of this issue prior to this email after the accident at 2:01 am the following day, In opinion Dodge Chrysler should be responsible for the damages caused to both vehicles including property damages as we are all out of a car and out of work currently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Dec 2024 | STRUCTURE | On multiple occasions, my tailgate has opened while driving causing a loss of cargo. | Crash: No Fire: No | Unknown |
| Dec 2024 | STRUCTURE | While driving on a busy highway, facing early morning sun, I lowered the driver side sun visor to help keep the sun out of my eyes. A few minutes later, the sun visor came loose at the left-hand side and fell onto my hands as they were positioned on the steering wheel. This startled me, caused me to be blinded momentarily by the sun in my eyes, and caused me to have to move the visor out of my way (it was partially blocking my vision as it was hanging there from the clip on the right-hand side of the visor). It didn't cause an accident, but it certainly could have. The visor came loose from the pivot point near the driver's side A-pillar, upper left-hand corner of the windshield. I visited a Ram dealer on the way home from work, to see about getting the issue fixed. This was in October. It's now December and the dealer is still waiting on the part. The technician that looked at it did not explicitly state that it was a common issue, but his reaction to it seemed to indicate that to me. I should also note that this vehicle is a company vehicle, and not my personal vehicle. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | I was approaching a 4 way stop when the engine lost power and shutoff. The vehicle auto shifted to park before i was able to come to a complete stop and the steering wheel locked up. I was the only passenger, all doors were closed and i was the only vehicle at the intersection. I was able to powerback on and continue on my way, but i have lost all trust in the vehicle and will be taking it in to the dealership tomorrow morning. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | On 19 November 2024, immediately after dealer performed an oil change and accomplished recall 24V-653 and 24V729, on drive home vehicle engine shut off at a red light as normal (auto start/stop), but did not auto re-start. Had to power cycle in order to move truck. On 20 November 2024, vehicle engine shut off at a red light as normal (auto start/stop), but this time the SafeHold system engaged the parking brake and shifted the truck into park. The parking brake warning lamp illuminated. Truck would not move until the SafeHold system was manually bypassed. Surrounding traffic became impatient and took unnecessary risks to go around my truck that would not move. Immediately took truck to dealer for diagnosis and repair. On 22 November 2024, picked up truck from dealer with problem not repeatable, no repair performed. On 24 November 2024, exact same problem happened (vehicle engine shut off at a red light as normal (auto start/stop), SafeHold system engaged the parking brake and shifted the truck into park. The parking brake warning lamp illuminated. Truck would not move until the SafeHold system was manually bypassed). Surrounding traffic became impatient and took unnecessary risks to go around my truck that would not move | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | 2023 RAM 1500 v8 with e-torque system stalls while driving. The vehicle will not start after stalling. The emergency brake is engaged and other lights are on the dash. I have had this problem happen three times and each time I had the vehicle brought to the local Dodge dealer service center. The problem was reported to the dealer service center and they have been unable to reproduce the problem. They also say the computer has no codes indicating a problem. The problem was also reported to Sellantis North America and their reply has been that, since the dealer cannot reproduce the problem, there is no case they can keep open. There were no warning lights prior to the vehicle stalling. After the stall, several warning lights were showing, including emergency brake, anti-traction off. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES,ENGINE | On three occasions now the engine has stalled after stopping for stop sign then attempting to accelerate and continue driving. When this occurs the emergency brake is also self deployed causing a sudden and hard stop. This could lead to a rear end collision and possible injury. Ironically this has happened at the exact same stop sign all three times. There were no warning lamps or any indication at all of any engine issues prior to or after the engine stalling. I have owned the vehicle for 16 months and it has 16k miles on it. The vehicle drives fine after each incident. I am contacting the dealer i purchased the truck from today about this issue. It will be the first time reaching out about this problem. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When I was driving on a very busy road, the emergency/ parking brake immediately turned on while the truck was returning back in motion, which made the car come to a complete stop. I had to manually turn off the parking brake, even though I was not the one to turn it on in the first place. This could have put the people behind me in serious danger, as they could have hit me and then been seriously injured. The problem was brought to the attention of the manufacturer, and they had just asked me if I had turned on the brake with my knee. After being met with an apology, I was asked to bring the truck into the servicer the following morning. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and they only appeared after this had happened. | Crash: No Fire: No | Unknown |