Complaint volume
184 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Kia Telluride Complaints
184 consumer-submitted complaints on record for the 2023 Kia Telluride, grouped by component category.
184 Total complaints
5 Crash reports
2 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, visibility/wiper, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 2 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 14 complaints, with an average reported failure mileage of 25,424 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, visibility/wiper, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Kia Telluride complaints?
5 Crash
2 Fire
3 Injury
0 Fatality
4 Towed
1 Medical attention
What are the most common 2023 Kia Telluride complaint categories?
UNKNOWN OR OTHER 31
VISIBILITY/WIPER 19
ELECTRICAL SYSTEM 17
STRUCTURE 9
POWER TRAIN 8
SUSPENSION 7
ENGINE 6
UNKNOWN OR OTHER,VISIBILITY 5
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 4
SEAT BELTS 4
184 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | STRUCTURE,VISIBILITY/WIPER | Driving down a road. No other vehicles on the road ahead of me nor coming from the opposite direction. There were no trees or structures overhead. The road had some dips, but nothing overly rough or upsetting. A crack appeared on the right side of the windshield and started to spread. There were no chips or other visible damage on the windshield previous to this incident. The crack as since spread and will have to be replaced. | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | Under normal driving conditions, windshield chipped and immediately cracked. Three times. Windshield replaced on 5/26/2023, 6/23/2023, and 2/20/2024. | Crash: No Fire: No | Unknown |
| Feb 2024 | VEHICLE SPEED CONTROL,ENGINE | The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle did not accelerate as intended. The contact stated that the vehicle hesitated before accelerating. The contact stated that the failure started while the vehicle was in snow mode and then the contact noticed that the failure was occurring while in other selected traction modes. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,100. | Crash: No Fire: No | 35,100 |
| Feb 2024 | POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | On about 5 occasions, when I have set the drive mode to "Snow Mode", after a stop, the accelerator pedal has no effect. I can push down the accelerator pedal all the way to the floor and nothing happens. There is no indication that the engine is revving and the vehicle does not accelerate. This leave me stranded in the middle of the road at a stop until I change to a different mode other that snow mode. Then I can accelerate again. This has not been reproduced or confirmed by a dealer. The dealer asked that I video record it happening, which I have not done yet. There were no warning lights or messages when this happens. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | When I’m in snow mode and driving in snow and come to a complete stop the vehicle doesn’t want to move but if I take it out of snow mode it goes with no problem. Sometimes when I turn in snow mode it will reduce my speed to 15 mph. Not safe at all. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | Snow Mode caused the vehicles accelerator and brakes to be unresponsive after stopping to turn. Kia could not duplicate the issue through service inspection and test drive. Since no alerts or sensors were tripped they ignore the safety concern. This major safety issue is is very very common problem among Telluride owners. A simple google search will reveal hundreds of complaints. Note: A child was in the vehicle and this occurrence happened along an interstate with poor visibility and snowy road conditions. | Crash: No Fire: No | Unknown |
| Feb 2024 | VEHICLE SPEED CONTROL | When vehicle is in Snow Mode and I begin accelerating after a complete stop or turning the vehicle from park to drive, the accelerator does not respond. Once I move the dial to any other mode the issue resolves. I can then go back to snow mode and the issue doesn’t occur again until I start accelerating after a complete stop. This has happened four times. This is dangerous. If I am merging into traffic or crossing a street and my vehicle won’t respond to me pressing the gas pedal it could result in an accident. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER,ELECTRICAL SYSTEM | On Monday January 15th, my 2023 Kia Telluride Digital Cluster Screen stopped working. The screen was black and would not turn on. This screen displays critical information such as tire pressure, warning messages & lights, speed, etc. I took it into my dealership on Friday January 19th. They were unable to fix the issue and contacted Kia for additional support on fixing. Since my car is unsafe to drive, I was given a rental. The car was purchased brand new in December of 2022 and has had no issues, until now. I have also opened a case with Kia Consumer Affairs in which I reported the same issues as I am here. It is now February 8th, and after checking in with my case manager & dealership, there is still no solution to fixing my car. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | While driving in snow mode the vehicle loses acceleration after coming to a stop and demanding acceleration again. The vehicle will roll using idle power however there is no increase to the RPM's. The vehicle has to be stopped and moved to ECO mode for the vehicle to go back to working. KIA Dealership has been notified however stated if there is no Check Engine Light and no snow on the ground they will not be able to replicate the issue. In addition, they have stated that snow mode is for when the vehicle is stuck in the snow only. This issue will repeat itself almost every time the vehicle is in snow mode and has been for a few miles. It has become a danger as it can happen without notice while making left turns across oncoming traffic. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | On 4 separate occasions my 2023 Kia Telluride has failed to accelerate from a stop. First occurrence was [XXX] while turning left at a light. RPMs went at high as 3,000 while car slowly idled about 5-8mph through the intersection and would not accelerate. Same thing occurred 2 days later after trying to accelerate from a stop sign. Most recent occurrence was [XXX]. 3/4 occurrences vehicle was in "Snow" mode. Brand new winter tires were placed 12/18/23. Most recent occurrence vehicle was not in thick snow but in "Snow" mode. No warning lights or messages ever came on with any of the 4 occurrences. After repeated attempts of stepping on and off the gas peddle vehicle eventually accelerates. Acceleration delays have lasted as long as 90 seconds. I am VERY grateful that first left turn when this happened no cars were coming through the intersection as it may have resulted in a T-bone accident where by baby was in the back seat passenger side. Car is going to the dealer at Campbell, Missoula MT tomorrow but they already told me if they cannot reproduce the occurrence then there's nothing they can do which seems like a MAJOR liability to Kia and even greater SAFETY concern to drivers and their families. Similar complaint can be found with ODI#11560843. Here is a link to Kia Telluride drivers all with the same complaint. [XXX] Please help us get Kia to rectify this major safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | Our 2023 Kia Telluride's digital cluster panels (all of the screens displaying speedometer, fuel tank, safety information, and entertainment) have gone black and have remained blank for over 2 weeks. The vehicle has been inspected by the dealership, but they do not have a fix and have just told us we have to wait until Kia issues a new update. This is very dangerous to drive as there is no indication on speed, fuel left, or any other pertinent information. | Crash: No Fire: No | Unknown |
| Jan 2024 | STRUCTURE,UNKNOWN OR OTHER | I was driving at 35 MPH on a nicely paved road and my sunroof exploded. It sounded like a gun shot. There was a big whole in the roof mostly over the passenger seat. There was some glass on the seat and on the console and in the back seat. Most of the glass landed outside the car because the sun roof exploded from the inside out. The remaining glass was shattered upward. Because it was tempered glass, it totally shattered. This was very scary and could have caused injury or serious accident. Had I not being alone on a road going at slow speed, who knows what would have happened. Looking on the internet this seems to be a common issue. | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER,VISIBILITY | New kia telluride 2023 7357 miles and i have a bought on less than a year. My windshield suddenly chip under normal driving condition and i have a dash cam in my telluride. When i park the car i saw a chip in the windshield. Then after a few hours i checked the car and the windshield started to crack then after a few hours again of checking the crack keep running and keep getting bigger and bigger, still my car is just parking and the weather is at 60s today. Now i check my car again and the crack keep on running and not stoping even its just parked. This is crazy as this is a new car and i have a car which is 9 years old, daily driving car and have no experience with having this issue with its windshield. Also my family have 5 cars that are older than mine and not experience this at all. I will keep observing this and see how the windhsield and the crack will react to a parked car and a new car that is less than 1 year old | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN,VEHICLE SPEED CONTROL | The issue concerns my 2023 Telluride SX X-line (AWD) when driving in the "snow mode" setting. The issue has occurred on several occasions, approximately 2-3 times last winter when I was driving the vehicle and at least one time this winter when my wife was driving in snowy conditions. The issue is that the vehicle accelerator basically becomes unresponsive when driving in snow mode under a set of conditions that are not easily defined. The issue seems to occur fairly randomly. When this issue has occurred, the vehicle either will not accelerate at all when the accelerator is depressed or the power will severely be limited and the vehicle will slow down if moving. This has happened to me in parking lots (thankfully) but did happen to my wife on the road, which could cause a huge safety risk when trying to maneuver with traffic or making a left turn against oncoming traffic. The ways in which I have found to resolve the issue are to either switch the drive mode to another setting using the selector or turning the vehicle off and on again. Shifting from park back to drive does not resolve if snow mode remains engaged. I have not taken the vehicle to a dealership to look into this issue as I have found information on forums that have indicated Kia dealerships do not acknowledge the issue. It is also not easily reproducible. There are no warning indicators on the instrument cluster to notify the driver that anything is wrong. As I said before, the issue arose immediately after the purchase of the vehicle in Dec. 2022 and within the first few thousand miles of the vehicle life. Also, true Michelin snow tires have been equipped on the vehicle when this issue has occurred. I switch between all season tires and the snow tires in between the summer and winter months. | Crash: No Fire: No | Unknown |
| Jan 2024 | ENGINE | I bought my car on August 28, 2023 (2023 Kia Telluride EX AWD) with 8 miles on it. I took it in in November for an oil change. That was around 7500 miles. Then i started hearing a ticking noise and immediately went to the dealership to report it on or around December 1, 2023. The initial testing of my engine was an entire week. I had to pay for a rental out of my pocket until Kia approved for a rental. I was told that my Engine had metal shavings in it and they had to check the transmission also. The engine had to be replaced. I was told it was on National Backorder and I wouldn't have my car back before February. I complained to corporate and for some reason my engine was there the following week. It was frustrating having a brand-new Kia Telluride EX AWD and the engine goes bad. This is my 5th Kia and the first incident I had with a Kia. | Crash: No Fire: No | Unknown |
| Jan 2024 | ELECTRICAL SYSTEM | The main instrument display is blank as a result the driver cannot see any information such as speed, fuel level, etc. The main display seems to flash blank then dark gray. When the display goes blank the blinkers fail to operate as well despite being turned on. I did contact KIA since this sounds like a similar issue that they have a recall for (SC270) but they informed me that my vehicle was not impacted. My guess is my vehicle is impacted and the recall should cover a larger number of vehicles than previously stated. As additional information my vehicle was among the first to roll of the production line for model year 2023. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN,VEHICLE SPEED CONTROL | It had snowed in DC area. Vehicle was in snow mode, idle at stop light. When light turned green, slow acceleration turning left and then when pressing down on pedal, all acceleration stopped. Roads were cleared with no signs of snow or ice. Frightened driver and children in vehicle. Were able to coast to the side of the road, turned off vehicle and restarted and able to drive off. Clearly seems to be an issue with “snow” mode. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN,ENGINE | The contact owns a 2023 Kia Telluride. The contact stated that on two separate occasions while driving the vehicle in Snow Mode and attempting to accelerate while making a left turn, the vehicle lost motive power. The contact stopped and restarted the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000. | Crash: No Fire: No | 1,000 |
| Jan 2024 | UNKNOWN OR OTHER | We had the vehicle in 'snow' mode and AWD activated. We turned from a stoplight and as we tried to accelerate and merge, all power cut out. The accelerator was down to the floor and no response for 3-5 seconds. It was potentially dangerous as we were trying to merge at an onramp onto the interstate with cars behind us and next to us. We have not had it to a dealer to try to be replicated but have heard from other Telluride owners that this is happening. There were no warning lamps, messages, or other symptoms. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | The problem has occurred 3 times in the last 3 weeks while driving in "Snow Mode". The accelerator doesn't respond to me pushing on it which has left me in the middle of an intersection and needing to quick change to a different driving mode to get the car to move again. All 3 times it occurred after coming to a complete stop. It allowed me to go forward for about 2-3 seconds but then the accelerator stopped responding whether I was barely pushing on it or pushing harder. The wheels were not spinning, it was a matter of the accelerator not responding. Luckily there were not cars coming in all 3 instances otherwise we would have been hit. It takes time to realize the accelerator isn't working and then think to switch it to another driving mode before you can move again. In that time we could have been hit from the sides or the back. Very scary and not safe at all. I have not brought it into the dealership to get looked at yet. No lights or warnings were on the screen. No other driving mode has this problem occur, just the Snow Mode. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents. | Crash: No Fire: No | Unknown |
| Jan 2024 | SEATS | The heater in the driver side seat, burnt through the seat through a jacket T-shirt, and burnt the back of my son | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY/WIPER,VISIBILITY | Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe. | Crash: No Fire: No | Unknown |
| Nov 2023 | POWER TRAIN | When put into Snow Mode the car won't accelerate from a stop at normal speeds. It feels like the car is stuck in neutral and I'm just coasting. It won't accelerate normally until I switch it into another driving mode like Eco. This has caused a few close calls when turning out of driveways or onto busy streets. | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix? | Crash: No Fire: No | Unknown |