196 Total complaints
5 Crash reports
2 Fire reports
3 Injury reports
Quick answer: The 2023 Kia Telluride has 196 consumer-submitted complaints in our database. The most common complaint categories are unknown or other, electrical system, visibility/wiper. Enriched records show 5 crash reports, 2 fire reports, and 3 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

196 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are unknown or other, electrical system, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 5 crash reports, 2 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 15 complaints, with an average reported failure mileage of 26,062 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to unknown or other, electrical system, visibility/wiper?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2023 Kia Telluride?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2023 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2023 Kia Telluride complaints?

Enriched complaint indicators from official bulk records.

5 Crash
2 Fire
3 Injury
0 Fatality
5 Towed
1 Medical attention

Mileage at failure is available on 15 complaints ; average reported mileage is 26,062 miles.

Most common incident states: TX (7), CA (5), FL (3), ND (2), CO (1), CT (1), IL (1), KY (1).

What are the most common 2023 Kia Telluride complaint categories?

196 total complaints on record

Latest complaints

Showing 76-100 of 196 complaints.

Date Component Summary Severity Mileage
May 2025 ENGINE MY 2023 TELLURIDE HAS 50K MILES ON IT, AND WHILE MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL SHE NOTICED THAT THE AIR CONDITIONING WASNT WORKING. SO I LOOKED ONLINE AND SAW THAT IT MAY BE A COUPLE THINGS. MAJOR COMPLAINT WAS THAT KIA WAS NOT COVERING THERE WARRANTY FOR THERE CONDESOR THAT FAILS BECAUSE THEY CLAIM A ROCK HITS IT. SO I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED MY NIGHTMARE, THAT IT WAS A ROCK AND THAT IT WOULD NOT BE COVERED UNDER THE 100K WARRANTY. IT IS MY FEELING THAT THIS IS A DEFECT IN THE MANUFACTURING OF THE VEHICLE IF YOU FIND MAY DIFFERENT TELLURIDES ONLINE, WITH VARIATION OF MILES ON THEM AND THEY ALL FAIL, AND THE COMPANY CHARGES ITS CUSTOMERS $1800 TO FIX IT. PLEASE HELP
Incident: May 2025
Crash: No Fire: No Unknown
May 2025 STEERING The vehicle has now been towed three times, completely shut down while driving three times, with the latest incident being especially dangerous-the car shut off while in drive, the brakes failed, and the steering wheel locked. My [XXX] child was in the car with me, and we were nearly hit by a semi-truck. It was a terrifying experience that could have been fatal. Not to mention when I was able to get the vehicle to stop, the hazards wouldn't even turn on and continued to put us in danger. My Telluride has been at the dealership for 7 weeks, and the service department still has no clear answer as to why this is happening. Kia corporate has been unresponsive, not taking the situation seriously, and offering no resolution or accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident: Mar 2025
Crash: No Fire: No Unknown
Mar 2025 ELECTRICAL SYSTEM Digital display is black on my 2023 Kia Telluride while vehicle is running and being driven. I am unable to see my speed or any other important safety details. This is the first time this has happened and I have not reported it yet to any dealer, independent service center, insurance representative, etc. There were no observable warning lamps messages or symptoms prior to this incident which occurred on 3/27/25 at 1741 hours.
Incident: Mar 2025
Crash: No Fire: No Unknown
Mar 2025 WHEELS While exiting the AZ Mesa 202 E Loop, the front driver rim snapped in the center and caused the tire to fly off.
Incident: Mar 2025
Crash: No Fire: No Unknown
Mar 2025 VISIBILITY,UNKNOWN OR OTHER My sunroof randomly exploded upward while driving down the highway. No rock or debris hit me. It sounded like a gunshot. I checked my surroundings and no other car pulled over or look like it was affected by any road debris. I have pictures of the sunroof being shattered upward.
Incident: Feb 2025
Crash: No Fire: No Unknown
Feb 2025 UNKNOWN OR OTHER The window trim on all four doors has come off. The rear ones were replaced under warranty repair and the front doors are not being repaired as the warranty has expired.
Incident: Jan 2025
Crash: No Fire: No Unknown
Feb 2025 STEERING Steering column makes a clicking sound when steering wheel is turned right or left.
Incident: Feb 2025
Crash: No Fire: No Unknown
Feb 2025 SERVICE BRAKES,FORWARD COLLISION AVOIDANCE After driving through snow and letting my Telluride sit in the garage for a few days before driving it again, when I put the vehicle in drive and attempted to leave my garage there was a loud clunking noise and the vehicle didn't move for several seconds. I have also noticed that the automatic emergency brake will engage if the vehicle is in neutral and the driver's side door is open. How would you be able to load the vehicle on a flatbed truck if it was in an accident? A
Incident: Jan 2025
Crash: No Fire: No Unknown
Feb 2025 ELECTRICAL SYSTEM Battery Drain. No lights left on, nothing plugged in. I suspect IBU Module or some other wiring tobe causing a parasitic draw. This has been a common issue and KIA needs to address it with a recall.
Incident: Feb 2025
Crash: No Fire: No Unknown
Jan 2025 SUSPENSION Rear shocks failure at less than 20K miles. Dealership replaced both rear shocks, but will happen again in another 20K miles?
Incident: Jan 2025
Crash: No Fire: No Unknown
Jan 2025 UNKNOWN OR OTHER While driving the vehicle, the sunroof spontaneously shattered upwards
Incident: Jan 2025
Crash: No Fire: No Unknown
Dec 2024 ENGINE The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed, she was flagged down by another driver who informed her that there was a fire near the rear exterior of the vehicle. The contact merged to the shoulder of the road and discovered that the fire had extinguished on its own. No warning lights were illuminated. A fire and police report was not filed. No injuries were reported. The vehicle was towed to the dealer, where the inspection was being performed. The was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 20,000. The VIN was not available.
Incident: Dec 2024
Crash: No Fire: Yes Towed 20,000
Nov 2024 POWER TRAIN Vehicle began to shake when approaching 40mph or greater. Mechanic at dealership stated bolt from driveshaft to rear coupler was missing with two other bolts loose. Missing bolt threads were rusted as if bolt was never installed from factory as vehicle only has 12,000 miles. No warning messages displayed, only symptom was vibrations when approaching 40mph or greater.
Incident: Oct 2024
Crash: No Fire: No Unknown
Nov 2024 VISIBILITY/WIPER The rear panoramic sunroof shattered without reason. It left about a golf ball-size hole in the middle and shattered the rest into small pieces that remained intact in the sunroof. The shade was open. The vehicle was parked and not disturbed when the incident occurred. If the vehicle were moving when this happened, the glass almost definitely would have shattered into the vehicle and landed on the passengers in the 2nd row. Kia dealership personnel inspected it and suggested a rock must have hit it but there is no evidence to suggest this happened.
Incident: Nov 2024
Crash: No Fire: No Unknown
Oct 2024 VISIBILITY/WIPER Glass side window and windshield cracked I do not recall anything striking the window and noticed both after the car had been sitting for multiple hours. Manufacture claims impact, but it is the smallest of pin tip looking and hardly noticeable unless you run a tiny item across.
Incident: Oct 2024
Crash: No Fire: No Unknown
Oct 2024 ENGINE AND ENGINE COOLING The contact owns a 2023 Kia Telluride. The contact stated that the second-row seat belts failed to operate as designed. The alarms failed to engage when the seat belts were buckled or unbuckled. While there was a child using a car seat on the second row of seats, the seat belt was unbuckled, and there was no alarm to alert the occupants. While driving at unknown speeds, the information screen displayed went blank for approximately an hour. While refueling, the fuel gauge displayed that there was no fuel in the tank. The contact checked the fuel and noticed it was not depleted. While driving in hot temperatures, the engine overheated. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the thermostat needed to be replaced. The mechanic informed the contact that the driver's seat randomly failed to stay in position. The mechanic repaired the driver's seat and thermostat. Additionally, the contact stated that the children failed to meet the weight requirements. The mechanic was unable to duplicate the other failures. The manufacturer was not contacted. The failure mileage was approximately 120.
Incident: Aug 2023
Crash: No Fire: No 120
Sep 2024 SEATS The contact owns a 2023 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Incident: Jun 2024
Crash: No Fire: No Unknown
Aug 2024 AIR BAGS I was hit on driver side and no side airbags deployed. The collision cause over $16k in damage to my vehicle. There is no reason side airbags should not have delivered and if my child was in the car on the passenger side he would have slammed his head on glass.
Incident: Aug 2024
Crash: Yes Fire: No Injuries: 1 Towed Medical attention Unknown
Aug 2024 ELECTRICAL SYSTEM The contact owns a 2023 Kia Telluride. The contact stated while driving from a complete stop and making a left turn, the accelerator pedal was depressed, but the vehicle failed to respond and stalled. There was no warning light illuminated. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure recurred while driving on two other occasions. The vehicle was taken to the dealer, where it was determined that the Idle, Stop and Go (ISG) System was malfunctioning. The dealer advised the contact to press the ISG OFF button A to deactivate the ISG system prior to driving. The contact followed the dealer's instructions; however, the failure persisted while driving. A warning light displaying a speedometer with a key was illuminated, and the message "Limit - 20 MPH" was displayed. The contact was able to restart the vehicle and continued driving. The vehicle was taken to a second dealer, Kings Kia (9600 Kings Automall Dr, Cincinnati, OH 45249), where the contact was informed that she might have unknowingly set the cruise control speed to 20 MPH; however, the contact informed the dealer that it was not a possibility because the vehicle had stalled and failed to move. The dealer then informed the contact that someone might have hacked the vehicle through Kia Connect mobile application and reduced the vehicle speed. The contact was concerned that Kia Connect mobile application had such capability. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Incident: Jan 2024
Crash: No Fire: No 8,000
Jul 2024 VISIBILITY/WIPER Front glass has cracked beyond repair twice in 18 months! The first replacement occurred on 04/2023 and the second incident occurred this week on 7/22/2024. The vehicle was bought new in 12/2022 and has had needed two replacements due to weak glass!
Incident: Jul 2024
Crash: No Fire: No Unknown
Jul 2024 SERVICE BRAKES Vehicle has warnings for EPB and lane assist along with active recall for roll away. Cruise control does not work as well. Wheel jerks out of your hand while driving Has been to appointment 7/1 in which vehicle was not repaired. Dealer claiming they had no record of a “diagnosis appointment” New appointment set 60 days out
Incident: Jul 2024
Crash: No Fire: No Unknown
Jul 2024 VISIBILITY/WIPER While driving in heavy rain with both windshield wipers operating properly, the right-hand windshield wiper suddenly stopped wiping, parked in normally stowed position. This incident could have been disastrous if this had been the driver’s side wiper since forward visibility would have been lost instantly, putting my safety and the safety of others at risk of major collision.
Incident: Jul 2024
Crash: No Fire: No Unknown
Jul 2024 VISIBILITY/WIPER Windshield got cracked and need replacement within a year
Incident: Jun 2024
Crash: No Fire: No Unknown
Jun 2024 UNKNOWN OR OTHER There was a recall because the car would shift into gear and roll forward, so the fix was to make the parking brake automatically turn on when you put the car in park or open the car door. I do not feel like that is fix. I do not appreciate the decision whether I want my break to be on or not to be decided by the computer because they made a poorly designed vehicle. NHTSA should require Kia to do a better fix than making the parking brake turn on.
Incident: Jun 2024
Crash: No Fire: No Unknown
Jun 2024 VISIBILITY/WIPER Cracked windshield, no impact
Incident: Jun 2024
Crash: No Fire: No Unknown

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