Complaint volume
312 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Jeep Wrangler Complaints
312 consumer-submitted complaints on record for the 2023 Jeep Wrangler, grouped by component category.
312 Total complaints
11 Crash reports
6 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, electrical system,engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 6 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 38 complaints, with an average reported failure mileage of 16,175 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, electrical system,engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Jeep Wrangler complaints?
11 Crash
6 Fire
5 Injury
0 Fatality
11 Towed
5 Medical attention
What are the most common 2023 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 74
ELECTRICAL SYSTEM,ENGINE 19
UNKNOWN OR OTHER 19
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 16
POWER TRAIN 14
STEERING 14
STEERING,SUSPENSION 13
ENGINE 12
SUSPENSION 10
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 8
312 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 35-60 MPH, the vehicle was wobbling. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the wobbling was caused by the damper, and the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The manufacturer was contacted. The failure mileage was approximately 13,000. | Crash: No Fire: No | 13,000 |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2023 Jeep Wrangler. The contact stated that the check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed with engine and electrical failures. Additionally, the contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact was concerned about driving the vehicle because of the possibility of the vehicle catching on fire. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. | Crash: No Fire: No | 54,000 |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Last week the cat went in for the open recalls. However the electrical and propulsion problems are still going on so I think it’s more than software. The car jerks and come close to stalling almost like a standard transmission with the clutch not catching properly. Additionally, and this is separate and does not occur with the problem described above. The dashboard lights randomly go off. It has no correlation to anything just randomly shut off then come back on. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | My 2023 Jeep Wrangler 4XE is under a safety recall involving a risk of fire. The recall notice instructs owners not to charge the vehicle and to park it away from structures or other vehicles. Because i live in a residential community I do not have any way to safely store the vehicle according to these instructions. My place of work is strictly prohibiting my vehicle from being on premises due to the risk of fire. The vehicle is effectively unusable. Jeep Customer service has repeatedly told me to bring it in for diagnostics, but my dealership stated that there is no diagnostic procedure available for this recall. Jeep also told me the vehicle is "safe to drive" despite the written recall warning about fire risk and parking requirements. I have been unable to get a loaner or alternate transportation and my case has not been escalated after multiple calls. I am reporting this because the safety guidance is conflicting, there is no remedy available, and i cannot safely use or store the vehicle as directed. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | I just left my house and i was getting on the highway and the service 4 wheel drive light came on then all a sudden the car slowed down then it accelerated really fast so i pulled over and put it in park then when i tried to continue driving i put it in drive and it would not move. The engine ran but it would not move so i had to get it towed to the dealership | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | I am unable to use the car as intended. It poses a major safety risk to me, my family, our home, our neighbors, and my workplace where I must park it in a garage or next to many other vehicles every day. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | I was driving my 2023 wrangler 4xe to work one Saturday morning. No weather conditions, no change of habit in my drive, and normal driving conditions in general. Half way there I felt a weird change and slight jerk while on the highway. After I noticed a light come on. I was unable to stop so I continued and monitored my gauges. All seemed normal except it kicked into gas only mode I noticed. Once I made it to my first red light it braked funny/differently. Once the light was green I accelerated but it was delayed and felt clunky. It almost jolted a little in order to go. I was five minutes from work so I continued on slowly. Once I made it to work I had to turn left through a double lane. Once clear I accelerated to turn into my lot. The jeep stayed lit but completely lost power and actually stopped in the middle of oncoming traffic. Thankfully one car slowed but the other planned to keep going. I panicked hitting the gas a few times until it finally jolted me up into the parking lot. Once I parked it I turned it off to breath and calm down. My child could have been in there. Had I not moved someone could have hit me and blamed me for the accident. After I parked it and turned it off it would not turn back on and shift again. But once I got a tow truck there to take to the dealer he was able to to turn it on. So I’m unsure how that’s safe either. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | My leased 2023 Jeep Wrangler 4xe is included in Recall #68C (NHTSA #25V741000) for a battery fire risk when parked. Jeep and NHTSA have both advised owners not to charge or park the vehicle near structures due to a potential fire hazard. This makes the vehicle unsafe and unusable under normal lease conditions. I contacted my leasing company, Chrysler Capital, to request assistance because the vehicle cannot be safely used or parked. Their representatives repeatedly refused to escalate or document my case and stated that they “can’t do anything,” including refusing to provide a supervisor’s ID or written confirmation. I feel unsafe keeping or driving the vehicle, and I believe I should not be charged lease fees or penalties while it is under this recall. I am requesting that this issue be investigated and that Jeep and Chrysler Capital provide appropriate lease termination or safety accommodations. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Recall for electric battery packs in the electric Wrangler Manufacture requires that we don't park the vehicle in our garage and we don't charge or use the electric battery This pretty much makes my vehicle unusable as I drive the electric motor and my only free parking space is inside my garage | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V741000 (Electrical System) through the Insurance provider; however, the part to do the recall repair was not yet available. The manufacturer was informed of the issue and advised the contact that she would receive a second letter once the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the recall repair of NHTSA Campaign Number: 24V720000 (Electrical System) was performed on the vehicle in 2024. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | This is my daily vehicle. The fact that there is an active fire safety recall with no remedy is absolutely horrible. Per my VIN this has been the third safety recall on same issue in two years. Please make jeep fix this problem or buy these cars back to get them off the roads. Thank you! | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | The vehicle is affected by a high-voltage battery defect related to thermal runaway and fire risk. The manufacturer has instructed owners to avoid charging the battery, avoid using the hybrid system normally, and to park the vehicle away from structures. I do not have alternate parking and the vehicle must be stored next to my home, creating a safety concern. This is the third time the same safety issue has affected the vehicle. The hybrid-electric drive system has been unusable for long periods of time, resulting in the vehicle being unavailable or not able to be used as intended for more than half of the time I have owned it. Multiple authorized dealers have confirmed that there is currently no remedy or repair available and that they cannot schedule a repair because the necessary components are not available. The manufacturer also has no estimated timeframe for when a remedy will be provided. The safety risk is ongoing, and the vehicle cannot be used as designed or safely stored. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | On October 25th, 2025 my husband and I were driving home on the freeway. All of a sudden, without any warning notice or check engine light, my hybrid 2023 Jeep caught on fire as we were in it driving down the freeway. The fire started under the hood and under us. Flames were coming up the sides of the Jeep as we drove and were getting bigger then coming in the vents and under the hood. My husband pulled the Jeep over to the shoulder and we quickly got out and away from the Jeep and called 911 for help. Cars were still driving down the freeway as the Jeep was engulfed in flames. Our safety was put at high risk since we were driving on the freeway at highway speeds and the Jeep caught on fire without any warning and my husband and I were sitting inside the Jeep traveling while it was actively on fire and getting worse. We were located right by the fire as we were driving. It was under us, in front of us and growing around us. Others were put at risk because there was a large fire on the side of the freeway as other vehicles were driving by. A semi truck almost hit the median in the freeway when it probably noticed what was going on. Further, vehicles were driving in the right hand lane right beside the active fire. My Jeep was sparking, throwing flames and some things exploded. Jeep hybrids have had problems and my Jeep has had many recalls and problems. Stellantis was involved with the last few dealership service visits. The Jeep was not charging so a new charging system was put in it at the dealership. The Jeep had a red turtle come on as I was driving and it drastically slowed my speed down suddenly. I pulled over and then my Jeep turned off and would not start again for hours. The dealership, with Stellantis involved, put in a new rechargeable battery. These were some of the things done recently prior to my Jeep catching on fire en route in addition to many recalls/updates. There were no warning signs at all prior to his Jeep fire. | Crash: No Fire: Yes | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | I was driving and all the lights on the cluster came on, with an instruction to slowly pull over place the vehicle in park and restart the vehicle. Apparently the vehicle dead while I was driving it. At the same time I received a message from the vehicle app saying unable to charge vehicle. Strange because I was driving the vehicle at that time and not attempting to charge it. | Crash: No Fire: No | Unknown |
| Oct 2025 | SUSPENSION | My Jeep has 43,213 miles and my mechanic who I have used for over 30 years showed me that all 4 shocks are severely leaking and need replacing. I’m am 69 and only use this Jeep on the highway and zero off roading. This is most unusual for all 4 shocks to need replacing at such low miles | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Inside driver side door latch a silver lamination which has delaminated and formed a sharp edge that has cut my finger twice. The second cut was rather deep. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I have a hybrid jeep 4xe, 2023. Allegedly unaffected by the software issue over the weekend that caused countless issues for 2024 and 2025 jeeps. My 2023 jeep wrangler 4xe stopped suddenly while driving. Unfortunately, I panicked in the moment, so I do not remember if it completely powered off or if it just lost propulsion, but it stopped. I had to turn the car off and then back on to get it to go the next day. My check engine light came on for about 24 hours and went off again. | Crash: No Fire: No | Unknown |
| Oct 2025 | EQUIPMENT | Level 2 Charger for my vehicle. Purchased a Juicebox 32 Enel X Way and the company decided to cease operation in North America. Now I have equipment I paid $579 for that is inoperable and still under the supposed warranty. I have been referred to Voltie Group by Enel X Way which informed me they took over customer assistance but they have not returned any email or voicemail messages. After doing some research I read that I should submit a complaint with the NHTSA because there is possibly an open investigation regarding this situation. I have not had a fire as some others apparently have but my research also showed multiple issues regarding the safety of the units. I'm hoping you might be able to advise me on what my options are... | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,STEERING | The contact owns a 2023 Jeep Wrangler. The contact stated that while driving 30 MPH, the check engine warning light illuminated. The vehicle failed to restart. The contact called AAA and was informed that the battery was being drained by an unknown electrical fault. The vehicle was taken to the local dealer, where it was diagnosed that the valve cover and steering module timing cover needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer added an extended warranty. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that the vehicle was an import from Canada, and there was no warranty coverage on the vehicle. The failure mileage was approximately 19,000. | Crash: No Fire: No | 19,000 |
| Sep 2025 | UNKNOWN OR OTHER | The driver side door handle har a foil wrapping that has come loose and cannot be returned to its standard position. The wrapping is sharp jagged aluminum that has cut my finger on two separate occasions. The wound is rather deep in both instances. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,ENGINE | Sudden loss of power. We experienced a sudden loss of engine power. The vehical is currently at a dealership for repairs. We have been informed this is a known issue and a service bulletin has been issued. We are shocked that we were not notified. We were on I75 and had the traffic not been light it is very possible we would not have been able to maneuver out of the way of other vehicals. This is not like a rattle or minor malfunction. The engine suddenly and without warning quit producing power. Adress this now before drivers are killed or injured. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My son was turning out of a parking lot and the car suddenly stopped moving and went into park. He couldn’t shift out of park and was stuck in the middle of a very busy street with cars slamming on their brakes to avoid hitting him. The car had to be towed away. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN | Sway bar light is flashing - Research says that it could be unsafe to drive- took it in for repair today 9/10/25 - vehicle under warranty until December. Vehicle repaired "for now" was advised to have checked on next oil change verbally. At this time the vehicle will be out of warranty. (3 years - only has 23680 mile currently) but warranty ends at this point. Why should i be responsible for an issue after this when they know there is a problem? Should this defect be a recall? From what i read on the internet this is very common. My vehicle has never been off road and looks like brand new and has not experienced driving through large amounts of water/rain. Were in a drought. | Crash: No Fire: No | Unknown |
| Sep 2025 | SUSPENSION | While on a trip from Texas to Arizona on the interstate highway system I was passing a semi-truck and my front wheels and steering wheel experienced a very violent vibration. The vibration would not stop until I slowed from 75 mph to approximately 35 mph. VERY dangerous at that speed, while passing, and moderate traffic. This happened to me again in South Texas where I live on a state highway where I was shifting into third gear accelerating through about 50 mph with the exact same vibration until I slowed below 30 mph. We also have the same year 2023 Jeep Gladiator and we experienced the exact same issue after hitting a small bump traveling at approximately 70 mph. Since then I have looked into the issue on the internet and it is abuzz with Jeep owners and claims of a "death wobble" in the steering system. It appears there was a previous lawsuit in which the manufacturer was not found at fault but this problem persists based on the internet traffic I've seen and the number of products being offered, by after market companies, to correct this issue. I can enter the Gladiator VIN and another report if that helps. Please advise... | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING | Dear NHTSA, I am writing to formally report a serious safety issue involving my 2023 Jeep Wrangler. Recently, I experienced what is widely known as the “death wobble,” a violent and uncontrollable shaking of the steering wheel and front end while driving. This incident nearly caused me to lose control of the vehicle and crash, creating an extremely dangerous situation for myself and others on the road. The “death wobble” is caused by defective or worn suspension and steering components, including track bar bushings, ball joints, tie rod ends, and other parts. The experience was terrifying, and I had to carefully slow down and pull over to regain control of the vehicle. I am aware that a nationwide class-action lawsuit settlement was approved in June 2023 for Jeep Wrangler models (2018–2020) and Jeep Gladiator models (2020) for this exact issue. The settlement provided extended warranties, potential coverage for suspension components, and reimbursements for repairs. While my vehicle is a 2023 model, I am concerned that this ongoing safety defect persists in newer models as well, which suggests that Jeep has not adequately addressed the problem. My vehicle is currently at a dealership, and I have been informed that I am responsible for covering the cost of repairs despite this being a known and dangerous defect. I strongly believe this is an unfair burden on consumers and poses a continuing public safety risk. I respectfully request that the NHTSA investigate this matter, evaluate whether 2023 Jeep Wrangler models should be included in recalls or settlements, and take steps to hold Jeep accountable. I also request guidance on what recourse I may have as a consumer who has experienced this safety issue firsthand. Thank you for your time and commitment to road safety. I am happy to provide additional information, documentation, or repair records as needed. | Crash: No Fire: No | Unknown |