Complaint volume
312 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Jeep Wrangler Complaints
312 consumer-submitted complaints on record for the 2023 Jeep Wrangler, grouped by component category.
312 Total complaints
11 Crash reports
6 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, electrical system,engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 6 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 38 complaints, with an average reported failure mileage of 16,175 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, electrical system,engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Jeep Wrangler complaints?
11 Crash
6 Fire
5 Injury
0 Fatality
11 Towed
5 Medical attention
What are the most common 2023 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 74
ELECTRICAL SYSTEM,ENGINE 19
UNKNOWN OR OTHER 19
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 16
POWER TRAIN 14
STEERING 14
STEERING,SUSPENSION 13
ENGINE 12
SUSPENSION 10
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 8
312 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2026 | ELECTRICAL SYSTEM | See attached document. Dear Jeep Customer Care and Chrysler Capital,I am writing to formally request the termination of my current lease agreement for my 2023 Jeep Wrangler 4xe, VIN: [XXX], due to the severe safety risk posed by NHTSA Recall 25V-74 l, concerning the high-voltage battery fire hazard.Due to the severity of this unaddressed safety hazard, I am unable to use the vehicle for its intended purpose.This significant safety defect renders inoperable as designed and intended for use, but more importantly the vehicle is unsafe and unsuitable for normal use, as it risks fire while driving or parked as stated in your recall notice.Your own notices further indicate not charge it as designed for normal function.Furthermore, I live in a townhome surrounded by other families now put at risk and cannot safely park this vehicle outside due to the extreme fire risk, making it impractical and unsafe for my living situation.This also puts others at risk when parked in parking structures at the airport that I frequent on a weekly basis.When the same recall occurred in late 2024, I waited for four months without resolution as Jeep developed a remedy.With the new recall, I immediately contacted Jeep customer service, who informed me on December 3, 2025, that no solution is currently available and none is anticipated until late Ql 2026 (as documented during my call with Riana, case #[XXX]).I was advised to contact Chrysler Capital regarding a potential lease suspension due to the seriousness of the recall.At 11am EST, I called Chrysler Capital and spoke with Maren (ID774178). After discussing my living situation and concerns about driving an unsafe vehicle with my [XXX], Maren placed me on hold and subsequently returned to inform me he had obtained approval fornot just a lease suspension, but a full early return with no further financial liability.He recommended that I visit my local dealer promptly to process the early lease return and advised me to discontinue further payments.Before concluding our conversation, I confirmed his instructions by stating, 11I want to confirm, I go to my local dealer for this lease return and upon processing of the paperwork I will not be liable for any more payments," which Maren affirmed.Following this guidance, I visited Classis CJDR in Pineville, NC, at 3pm on the same day, December 4th , 2025 where the necessary paperwork was completed.When I noticed the documents did not explicitly state that I was relieved from further payments, I consulted with the sales manager, Henry, who asked me to contact Chrysler Capital directly.Upon doing so, I spoke with advisor ID 756341, who then informed me that I would remain responsible for the remaining payments--contradicting the previous advisor's statement.Despite escalating the matter to his supervisor, Sumant (ID 735280),I was told there was nothing further they could do. I acted in accordance with the guidance provided by both Jeep Customer Service and Chrysler Capital Customer Service, under the understanding that both parties agreed to take repossession of an unsafe vehicle in good faith to ensure the safety of myself, my son, neighbors, other motorists, individuals in parking structures, and my passengers.I proceeded based on the instructions and processes communicated to me.This defect renders the plug-in hybrid vehicle's primary feature unusable, poses an unacceptable safety risk to myself, my family, and my property, and has no solution.I have attempted but have not received a satisfactory resolution for releasing me from this dangerous lease obligation.I demand Jeep and/or Chrysler Capital buy back this vehicle, terminate my lease agreement without penalty, and refund my $1800.00 down payment, as the vehicle's fundamental safety is compromised.In summary I request: 1.Immediate buyback and termination of my lease contract for VIN[XXX]. 2.Reimbursement of my down payme Information redacted pursuant to the Freedom of Information Act(FOIA)5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, and they still can’t fix it. This is a safety hazard. Someone might get killed by this. How can this be allowed? We need help desperately. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | There is another recall 2nd one for this vehicle that now I cannot charge it . Park near other vehicles or in my garage due to fear of fire. Dealership says they are doing approx 1-2 a month and I am #59 on the list. I have not been offered a replacement vehicle. They told me I could not trade it in because it is “unsellable”. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | On 1/19/2026 I had my 2023 Jeep Wrangler 4xe serviced at a Jeep dealership to have recall 68C corrected. I received a call from the dealership later that day stating a new battery was not needed, only a software update was needed. They completed the software update. On 1/31/2026 when I started my Jeep in the morning, the check engine light was on. After stopping at a red light, my Jeep felt like it was losing power. To get it to move, I had to push the pedal down to the floor, the Jeep jerked some and did drive but felt like it was going to shut down. I pulled in the parking spot. Turned the car off and tried to turn it back on. It would not start. The red battery light appeared, a symbol of a charger (accel.), and an error message stating, "service charging system". None the hybrid options were available and electronic mode showed not available. I had to have the Jeep towed to the dealership that recently completed the recall. The Jeep did start when the tow truck driver arrived, but I was worried that it would stall and leave me stranded on the beltway. On 2/2/2026 I received a call from the dealership stating the issue was with the battery and that it needed to be replace but it will take "some time" to receive. On 2/5/2026 I received a call from the dealership stating the battery should be received around 2/26/2026. I was reviewing online comments from other Jeep owners impacted by recall 68C and the issue that I experienced appears to be a common theme. Some reported it taking 4-6 weeks due to the battery not being available. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Vehicle Safety Complaint – Instrument Cluster Failure Component/System Failed: The instrument cluster (dashboard display), part number 68522503AD, malfunctioned and intermittently went completely black while the vehicle was in operation. The vehicle and component were available for inspection and were inspected and repaired at Tomball DCJR. Safety Risk: When the instrument cluster malfunctioned, I could not see vehicle speed, warning indicators, gear position, or other critical safety information. AutoNation CDJR Spring instructed me to continue driving the vehicle and rely on a mobile phone app to view speed, increasing distraction and crash risk. Stellantis later instructed me to drive the unsafe vehicle to another dealership, showing disregard for my safety. Problem Confirmation: The defect was diagnosed in April 2025 at AutoNation CDJR Spring while the vehicle was under warranty. The dealer confirmed the cluster qualified for warranty replacement but released the vehicle back to me against my wishes due to parts backorder, despite it being unsafe. Stellantis repeatedly refused to assist after I filed complaints. Inspections: In January 2026, after the condition worsened, AutoNation CDJR Spring again refused service. Tomball DCJR inspected the vehicle, confirmed internal cluster failure, test-drove it and observed the display shutting off, then removed and replaced the cluster. I was forced to pay $111.63 for installation despite the repair being warranty-related. Warnings/Symptoms Prior to Failure: The issue began as water-like droplets or spots inside the cluster glass that could not be wiped off, reducing visibility of safety information. The spots increased over time, visual clarity worsened, and the display eventually went completely black while driving. Summary: Jeep/Stellantis and AutoNation CDJR Spring failed to repair a known, worsening safety defect under warranty and instructed me to continue operating an unsafe vehicle. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,ENGINE | Shutting off when I make stops have to put in park start over | Crash: No Fire: No | Unknown |
| Feb 2026 | VEHICLE SPEED CONTROL,WHEELS,FUEL/PROPULSION SYSTEM | two issues. the first involves shaking and veering which continues since the purchase and this is the fourth time i have had concerns with this. vehicle it shakes at any speed and violently if i dont let up off the gas. the second issue occured while driving on the 5 freeway with the speed control on and suddenly there was a loud boom thud sound behind the front seet like running over a tire or something, the vehicle began to slow i applie gas and noticed the panel radio etc all working but a message appeared to stop or pull over and park and restart; however when i looked down to see if was in gear and it was in D and blinking like it does in park assist. the screen also ramdomly swithche the view. vehicle is currently in the dealership. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I am submitting this complaint regarding a confirmed safety-related defect and manufacturer nonresponse involving my 2023 Jeep Wrangler Willys 4xe, VIN [XXX] . The failed component is the high-voltage hybrid battery system. The vehicle and battery pack are currently located at an authorized Jeep dealership and are available for inspection. The vehicle was delivered to the dealership on December 29, 2025 for recall-related service. On December 30, 2025, the dealership confirmed a high-voltage battery failure. A STAR case was opened and escalated to Stellantis engineering. The vehicle was immediately removed from service and has remained unusable since that date. Prior to removal from service, the vehicle experienced repeated loss of propulsion, Electric Mode Temporarily Unavailable messages, and driveline warnings during normal operation. These symptoms were reported over multiple service visits and documented by video. The vehicle was repeatedly returned to service with repair notes stating “could not replicate” and assurances that it was safe to operate, park indoors, and charge. Those assurances were later contradicted by the confirmed battery failure and recall-related safety restrictions, exposing my family and home to avoidable safety risk. The vehicle is subject to Recall Campaign 68C. Despite confirmation of a safety-related battery failure, Stellantis has not provided a written remediation plan, assigned a decision owner, or communicated a resolution timeline. The dealership has confirmed that further action is blocked pending manufacturer authorization. Stellantis initiated corporate contact by phone on January 27 and January 29, 2026. I responded in writing and by voicemail requesting written follow-up and confirmation of ownership. Stellantis did not respond in writing and did not return my voicemail. I am concerned that a like-for-like high-voltage battery replacement does not adequately remedy the safety defect or restore confidence in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the contact was informed that a diagnostic test was initiated. The contact was concerned that the dealer was trying to charge a fee and advised the dealer to start with the recall repair, which was free of charge. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,500. | Crash: No Fire: No | 47,500 |
| Jan 2026 | STEERING,UNKNOWN OR OTHER | My wife and I were driving to the dealer to have a safety recall service performed on her Jeep Wrangler 4XE. We had just merged onto the highway, I was in my car, behind my wife in her Jeep. Less than a mile onto the highway, my wife suddenly slowed down and moved to the right lane. As she moved over to the right lane, I saw her front tire violently wobbling back and forth. We slowed down to 30mph on the highway and after approximately 30 seconds the problem seemed to resolve. We limped our way to the exit (about another mile) and to the dealer about 1/4 mile off the highway. When my wife got out of the car she was still shaking, rattled by what had just happened. When we described what happened to the service center they responded "oh, you had the death wobble." After some research, I watched several videos about the death wobble, which confirmed what I had just seen. What if my wife had panicked and pulled over into another car in the right lane? What if she was on a small 2 lane highway and veered off the road and down an embankment? There were no warning lights or messages on the vehicle indicating any problem prior to this happening. This happened with ZERO warning and was terrifying to watch, let alone my poor wife experiencing first hand. The Jeep dealership has run diagnostics and report it is a bad steering damper. More than 3 weeks later the car remains at the dealership, awaiting repair of not only that, but also the safety recall fix for the hybrid battery. Communication from the dealership has been vague and suspicious in my opinion. They repeatedly have said they are waiting to hear from jeep on what to do next. My research indicates a previous class action suit relating to this "death wobble" issue on previous models. How does something this dangerous still happen on a 2023 model car with 19000 miles in 2025. I'm shocked at how casually the dealer and manufacturer have addressed this issue. | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | The issue involves the high-voltage battery system and charging system on my 2023 Jeep Wrangler 4xe. The vehicle was previously subject to Recall 95B, which addressed high-voltage battery safety concerns and was performed by an authorized Jeep dealership. After that recall, the vehicle later experienced additional hybrid system issues, which required replacement of the charging port due to battery-related faults. Most recently, the vehicle was brought to the dealership for Safety Recall 68C, which addresses potential internal battery cell failure that may lead to overheating or fire. During the recall procedure, after the required software updates and diagnostic testing, the vehicle failed the 68C recall. The dealership confirmed that the high-voltage battery must be fully replaced. The vehicle has been out of service since January 6, 2026 and remains at the dealership. A STAR case was opened with Stellantis, but the dealer has confirmed there is no estimated time of arrival for the replacement battery and no estimated time to repair the vehicle. The battery is available for inspection upon request. This defect poses a serious safety risk, as the recall involves potential battery overheating or fire, including when the vehicle is parked. I was advised not to charge the vehicle and to park away from structures prior to repair. The issue has been confirmed by an authorized Jeep dealership and acknowledged by the manufacturer, but the safety defect remains unresolved due to the lack of an available remedy. Due to the unresolved safety recall and lack of an estimated repair timeline, I have been unable to use the vehicle while continuing to incur lease payments and insurance costs. The vehicle is not in my possession and remains out of service solely due to a manufacturer-acknowledged defect. This ongoing loss of use and financial burden has not been addressed. | Crash: No Fire: No | Unknown |
| Jan 2026 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced to put the car in park and turn it back on. It seemed like a forced restart on a computer but you could not choose the time or place to do it and there was very little warning. This is a huge safety issue! | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | OFFICIAL REPORT: UNJUSTIFIED DENIAL OF SAFETY REMEDY & DATA INCONSISTENCY - VIN: 1C4JJXN6XPW623043 I am filing this official complaint regarding a significant barrier to resolving Safety Recall 68C (Battery Fire Risk) and Recall 78C on my 2023 Jeep Wrangler 4xe. 1. DEBUNKING MANUFACTURER CLAIMS: Stellantis Middle East (Ref: FA-25274) has declined to perform the remedy, claiming authorized dealers in my region lack the necessary equipment. This is FACTUALLY INCORRECT. The manufacturer's own portal (jeep.com) confirms that Recall 04B (HCP Software Update) was successfully REPAIRED on this VIN by the local authorized dealer (Harlem Cars). 2. DISAPPEARING SAFETY RECORDS: I possess a prior screenshot from the official portal confirming that Recall 95B (High Voltage Battery) was also successfully REPAIRED by the same dealer. However, this record has recently DISAPPEARED from the active recall list on the manufacturer's website. This removal of a safety record, combined with the current denial of service, raises serious concerns about data integrity and safety compliance. 3. PROVEN TECHNICAL CAPABILITY: The successful completion of Recall 95B and 04B-both involving high-voltage systems and software-proves the dealer is fully equipped. Furthermore, Mopar Session ID: b27c4acf-bcff-4dbc-99ac-aba6477d31b1 confirms active, real-time communication between the dealer's WiTECH 2.0 tools and U.S. servers. 4. REQUEST: I request NHTSA to intervene and compel Stellantis to provide the necessary software permissions to the local dealer to resolve the 68C fire hazard and the IDCM replacement immediately. | Crash: No Fire: No | Unknown |
| Jan 2026 | AIR BAGS | The contact owned a 2023 Jeep Wrangler. The contact stated that while her husband was driving through an intersection at 40 MPH, another driver ran a stop light and crashed into the front driver's side of the vehicle. The other driver's vehicle went underneath the contact's vehicle as the contact's back tires drove over the other driver's engine. The other driver admitted fault due to distracted driving. The contact stated that no air bags deployed inside the vehicle; however, the other vehicle did have the air bags deploy. The contact and her husband were seen by paramedics at the scene of the accident. The contact later sought treatment from her doctor, where an MRI was performed, which showed that the contact had suffered a concussion. The MRI also showed that the contact had suffered a traumatic brain injury, as white matter changes were found in her brain. In addition, the contact was informed that parts of her vertebrae were also damaged, which required surgery. The surgery involved a bone fusion of bone C5 to C6 and a disc replacement of bone C4 to C5. The contact mentioned she was a registered nurse for 25 years, and due to the severity of her injuries, she can no longer return to her profession. The contact's husband was also treated by his doctor for a dislocated right wrist. The injuries of the other driver were unknown if any; however her father, who was a police officer, picked her up from the scene of the crash. A police report was filed. As a result of the accident, the vehicle was totaled and was towed to an independent wrecking yard. The dealer nor the manufacturer had yet been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 17,000. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 17,000 |
| Jan 2026 | SERVICE BRAKES | Over the past two days, the vehicle has intermittently displayed an Electronic Stability Control (ESC) system error message while driving. At the same time, the brake pedal becomes extremely hard to press, as if the brake booster or power assist is not functioning. When this occurs, it requires significantly increased force to slow or stop the vehicle, creating a serious safety hazard. The issue appears randomly and then resolves on its own. The vehicle starts normally, but the brake assist failure and ESC warning recur intermittently without warning. No modifications have been made to the braking system. I lightly tapped my house due to the sudden loss of braking power. No accident with another vehicle or person. | Crash: Yes Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact called the dealer several times and was advised that manufacturer would notify vehicle owners by mail when the remedy was available. The contact had received two recalls for the main battery within a 2-year period. The contact attempted to contact the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact stated that upon pressing the Push to Start button to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred approximately 3 months later. The contact stated that the vehicle failed to start; however, the interior lights, the exterior lights, the windshield wipers, and other electrical functions were engaged unintendedly. The gear shifter was locked in park(P). The contact was unable to turn off the vehicle or to lock the vehicle manually or with the key fob. The contact noticed an abnormal relay sound coming from underneath the hood. The contact stated that the failure persisted for 13 hours, from morning to evening, until both batteries were completely drained. The vehicle was towed to Peach Chrysler Dodge Jeep Ram (528 South Blvd, Brewton, AL 36426) to be diagnosed and repaired, but the diagnostic information was unavailable. The manufacturer was notified of the failure but declined to cover the cost of the repair under the warranty. A case was filed. The vehicle was not repaired. The failure mileage was approximately 25,000. | Crash: No Fire: No Towed | 25,000 |
| Jan 2026 | ELECTRICAL SYSTEM | We have had this recall for over a year and now the dealer is saying that the vehicle can't be driven and there is no timeline for a resolution. We are still required to pay our lease on the vehicle and the Jeep is not able to be driven. We are getting no help from the dealer we purchased it from or Jeep itself. | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | My battery recall was completed by my dealership (FCA 68C) and then once I received my car back my mpg dramatically dropped from an average of 32 MPG combined to at BEST 28 MPG combined. The recall states that they will do a software update for the battery and that if it is not resolved then they will replace it. My concern is that now my MPG is so much lower, what software update was completed? Did this reduce the capacity of my battery in order to prevent if from overheating/possibly igniting? Is FCA cutting corners in order to prevent having to replace the entire battery when they should be doing so? I also noticed that my car is NOT switching to electric motor when it should be. I drive the SAME route to work every day and my battery would get me to work and back, now it does not. Now, about two weeks after my recall was complete it is back in the shop due to an engine light illumination. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Two months ago the vehicle decided to not work at all. Couldn’t turn it on couldn’t move it. Had to have it towed where they kept it for 3 weeks and said it was main battery and replaced it. Fast forward to yesterday 12/29 and the engine light came on again. Waiting for dealership to contact when they’ll have loaner vehicle. But this is the second time in 2 months the engine light has come on. We bought the vehicle in September a month later in the shop. Now again going back to the shop. This vehicle has UNDER 30k miles and I’m not a a very happy customer right now. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The high-voltage battery system on my Jeep Wrangler 4xe malfunctioned and is subject to Recall 25V-741 (68C). The vehicle has been under safety recall for battery fire risk for months, with instructions to park outside and avoid charging due to fire hazard. On December 29, the recall remedy failed and the vehicle was rendered completely undrivable (“bricked”) at the dealership. I was informed that hybrid battery components/repair parts are not available and there is currently no way to return the vehicle to a safe, operable condition. The vehicle cannot be moved or driven and remains stored outside. This defect creates a direct safety risk to me and others. I am unable to charge or operate the vehicle normally, and I have been advised by the dealer that the recall repair cannot be performed because there are no available batteries or parts. This leaves me without transportation and continues the safety risk identified by NHTSA, with no practical remedy or timeline. The problem has been confirmed by a Jeep dealer, and I have written documentation showing the vehicle is non-drivable due to the recall condition. I have also attempted resolution with Stellantis/Chrysler Capital without success. I request NHTSA investigate the lack of remedy availability and failures related to Recall 25V-741/68C for affected owners whose vehicles are now immobilized. | Crash: No Fire: No | Unknown |
| Dec 2025 | SUSPENSION | REAL BAD DEATH WOBBLE IN A 2023 JEEP WRANGLER WITH ONLY 12,000 MILES ON IT NEVER BEEN OFF ROAD AND NO MODIFICATIONS A STOCK SPORT S AT 65 MPH ON I 95 GOING OVER A SLIGHT OVERPASS WITH NO POTHOLES JEEP SHOOK SO BAD I THOUGHT IY WAS GOING TO COME APART AND WOULD NOT STOP VIOLENTLY SHAKING UNTIL I BRAKED TO 30 MPH ALMOST CAUSING A MAJOR WREAK ON BUSY I 95 THIS IS HAPPENING TO MANY NEW JEEP OWNERS JEEPS ANSWER IS TO REPLACE THE STEERING STABIZER BUT THE REAL ANSWER ACCORDING TO MECHANICS IS REPLACING THE INFERIOR SUSPENSION PARTS WICH IS EXPENSIVE JEEP KNOWS THIS IS A TEMPORARY FIX AND KNOWS ITS A MAJOR PROBLEM SOMEONE WILL PROBABLY HAVE TO DIE BEFORE JEEP IS FORCED TO FIX THIS DANGEROUS DIESIGN /PARTS PROBLEM | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | This is the third time my vehicle has been recalled for battery issues. Twice it has been noted that I should not drive, charge, park my vehicle in my garage, or park it near any building or person because of vehicle fire risk. In both 2023 and 2024 they performed a software update and yet this issue still persist. In 2024, since they didn't have a fix for the problem they said we should not drive our vehicle and I was without a vehicle for 2 months. Now in 2025 they are recalling for the same fire issue for the third time. Again, I am advised not to drive, not to charge, not to park in my garage, and to keep the vehicle away from people and buildings. I have again been without a vehicle for almost a month. I spoke to the dealer this morning and again they have a software update as a fix. I asked to have my battery replaced since the two previous software updates did not fix the issue. They said they were only authorized to do the software update and Mopar would need to authorize a battery replacement. Spoke to Mopar and they say they will do the software update and only replace the battery if needed. I do not find this acceptable. I do not feel that my car is safe to drive especially with my elderly parents, children, or pets inside and yet Mopar will not authorize the replacement of my battery. I feel that after two software updates that did not fix the issue and continued vehicle fires that a battery update should be mandated, not another software update. I now have a care I don't feel safe to drive. Florida Attorney General's Office Lemon Law Hotline suggested I report this issue here. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | A 2nd recall has been issued for the Hybrid Battery system and once again Jeep has no remedy available. My safety is at risk to due to the possibility of a car fire. I am also unable to use the car as intended due to safety concerns. Jeep needs to be held accountable for selling a very expensive vehicle that not only does not work properly but could catch on fire. It is unacceptable for owners to be left in limbo due to the negligence shown by Jeep. If they cannot sell a car that operates safely then they should be made to reimburse the owners. | Crash: No Fire: No | Unknown |