Complaint volume
332 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Jeep Wrangler Complaints
332 consumer-submitted complaints on record for the 2023 Jeep Wrangler, grouped by component category.
332 Total complaints
11 Crash reports
6 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, electrical system,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 6 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 38 complaints, with an average reported failure mileage of 16,175 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, electrical system,engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Jeep Wrangler complaints?
11 Crash
6 Fire
5 Injury
0 Fatality
11 Towed
5 Medical attention
What are the most common 2023 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM 75
UNKNOWN OR OTHER 22
ELECTRICAL SYSTEM,ENGINE 20
STEERING 17
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 16
POWER TRAIN 14
ENGINE 13
STEERING,SUSPENSION 13
SUSPENSION 10
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 9
332 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2023 | STEERING,POWER TRAIN | On the evening of Sept. 13th I was driving in-town appx. 25mph, pulling into a Walmart shopping center, when my 2023 Jeep Wrangler Sahara 4xe (Purchased in July of 2023) unexpectedly, with NO WARNING shut down! It reduced speed immediately and went into a "coasting mode" almost causing the car behind me to rear-end me. I immediately put on my hazard lights and was attempting to turn the corner to pull it into the parking lot when my steering column seized and the vehicle shut off completely. There were warning lights on the instrument panel, however, I was unable to focus on what they were as I was in sheer panic mode trying not hit or be hit by the sudden shut down of my vehicle. The only warning I can recall was to put the car in park, which I was unable to do because I was in the middle of the road, with no area to pull over too. I have owned my vehicle for just over two months and at the time of the incident this evening the vehicle has 2, 727 miles, 1/2 tank of gas, the battery voltage was normal and it had a small amount of charge. I have read numerous articles stating, including one from NHTSA, that the recall does not affect my jeep as it was manufactured in Oct. 2022. This is incorrect information and if anyone had bothered to do any investigations would find that there are hundreds of complaints on Jeep forums for Jeep Wrangler 4xe's manufactured AFTER the 8/17/22 having this problem. The bigger issue is that there is NO RECALL for the issue because it is past the "end" date for the recall. THIS VEHICLE IS DANGEROUS!! I drive on the highway EVERY DAY to go to work and I can't imagine what would have happened if I had been in the left hand, passing lane when this occurred. SOMEONE COULD BE KILLED! I am bringing my vehicle to Lee Auto Mall Dealership/Service Center in Westbrook, ME first thing tomorrow morning to have the issue looked into / corrected and to inquire if this particular recall had been completed for this vehicle. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | The contact owns a 2023 Jeep Wrangler. The contact stated that after activating the front windshield wipers, the instrument cluster light brightness was reduced, making it very difficult for the driver to read the speedometer, and additional information on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 100. | Crash: No Fire: No | 100 |
| Sep 2023 | FUEL SYSTEM, DIESEL | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Sep 2023 | POWER TRAIN,ENGINE | I understand this is an ongoing recall, but will the NHTSA get involved to help push for a resolution? I have not had a vehicle since March and according to Jeep, the "fix" is still in an engineering and design phase which could take months/years. There was a class action lawsuit and Jeep asked to have the lawsuit dropped if they did a voluntary recall. Well, now it feels like since they are not under a lawsuit, they can take their time with the recall. Who can help push Jeep into getting this thing done? Thank you. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN,ENGINE | Yesterday 8/27/23 at 5pm I pulled into a parking lot and then into a parking space. As I came to a stop my Jeep lunged forward into the vehicle that was parked in front of me. At the time my Jeep Wrangler 4XE was operating in Hibrid mode running on electric with 49% charge left. As my Jeep came to a stop the gasoline engine started and the Jeep lunged forward striking the vehicle in front of me pushing it approximately 3 feet back before coming to a stop. This action caused significant damage to the other vehicle and minor damage to my jeep. I believe it was the abrupt start of the gasoline engine that caused the jeep to lunge forward even though my foot was on the brake. This action put me and others at risk, it was fortunate that the othe vehicle was unoccupied. I have contacted Jeep thru online email concerning this accident but at this time have not received a response. The police department was contacted and an officer responded to the scene. The officer observed the damage to both vehicles and did file an accident report. There were no warning lamps, warnings, or other symptoms of a problem prior to this incident. | Crash: Yes Fire: No Towed | Unknown |
| Aug 2023 | ENGINE | The jeep will suddenly lose power while driving at highway speed and will lose all speed without any check engine lights or system notifications noted . The vehicle will not maintain speed and will suddenly accelerate after a minute of losing powe . This happens multiple times .The vehicle has been at the dealership and they are unsure of what the problem is . | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING,ELECTRICAL SYSTEM,AIR BAGS | I was driving down a side street when I received several warning lights for service shifter, airbags, seatbelts as well as the engine and all gauges cutting in and out. Following that my power steering went out and I could barely steer the vehicle. I had to call roadside assistance to tow the vehicle. The following fault codes wers pulled via obdii: U0001, U0151, U0155, U017E, U0418, U1442. Each code related to a malfunction with "CAN BUS C" or what the dealership referred to as a "star connector". After further research it is apparent that this part has continued to fail on many jeep wranglers dating back to 2018 and every report I have seen the person has stated the same issue of losing power steering. My jeep is a 2023 and now needs this part replaced. Why hasn't there been a recall on these vehicles for this faulty part? Why does chrysler continue to use these faulty parts on current vehicles when they know of their failure rate? This is a serious safety issue and should have been addressed years ago. Something must be done before someone gets hurt or killed. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,ENGINE | The contact's daughter owned a 2023 Jeep Wrangler Hybrid. The contact stated while his daughter was driving 30 MPH, the vehicle ahead of hers stopped unexpectedly. The contact stated that the daughter slammed on the brakes and swerved to the right; however, the driver's side front end of the vehicle hit the passenger's side rear end of the other vehicle and damaged its taillight. The air bags did not deploy. The contact stated that it was a fender-bender. The contact's daughter then noticed smoke coming from underneath the hood of the vehicle. The contact's daughter immediately exited the vehicle and contacted emergency services. The vehicle caught on fire and burned significantly. The fire was extinguished by the fire department. The contact was unsure whether a fire department report was filed. A police report was filed. The contact's daughter did not sustain any injury. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was 2,077. | Crash: Yes Fire: Yes Towed | 2,077 |
| Aug 2023 | STEERING,SUSPENSION,WHEELS | After hitting a bump driving normal highway speeds 45+ mph the car begins to shake and vibrate vigorously. It feels like you will lose control of the vehicle and the only way to stop these vibrations is to slow down to 30-40mph. Stopping like this on the freeway seems extremly unsafe when traffic is flowing. The dealership referred to this issue as the "Jeep Death Wobble" and it is apparently a known issue. The vehicle has been into the shop already twice and they have failed to correct the issue. The first time they replaced the stabilizer and the second time they were unable to replicate the issue to the traffic in the area and being not able to drive at highway speeds. Stellantis/FCA have requested I continue to to Drive this vehicle even with these issues saying this is not a safety issue. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,ENGINE | 4XE electric mode, while driving on the freeway, the vehicle said Electric Mode Temporarily Not available. The car loss power as I was going 70 MPH and it loss power and slowed to 8mph. The diesel traveling behind us slammed on his brakes to avoid hitting us and he tailspinned and caused a huge accident, all cars behind him had to come to a halt. I had my 2 year old granddaughter in her carseat in the back and my 70 year old mother in the front, we could have been killed. I have over 30 videos of this occurring and the vehicle only has less than 300 miles on it. The two local dealerships said they could not "duplicate" the problem and one told me not to drive in electric mode so, well would would be the purpose of me purchasing a hybrid if I can't use that function. The other dealership told me if I find out the problem to let him know for his future customers. There were no warning lights besides the Electric Mode not available flashing on the dash. Chrysler Auto Finance, the dealership where I purchased from, everyone giving me the run around and no one will help me. | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING,STRUCTURE | The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400. | Crash: No Fire: No | 400 |
| Jul 2023 | ENGINE | I was driving on Highway when the dashboard prompted me to park and slow down. I lost power on the engine and have to pull over to the side to restart the engine. I have enough fuel but not EV battery left. | Crash: No Fire: No | Unknown |
| Jul 2023 | STEERING,SUSPENSION | Intermitent severe shaking in steering wheel "Death Wobble". This happen around 10 times now and still dealer dont know how to fix it. During the event it cause you to panic and potential accident. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation. | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE | The contact owns a 2023 Jeep Wrangler. The contact stated while entering the vehicle, the contact smelled an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was also taken to another dealer, but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2. | Crash: No Fire: No | 2 |
| Jul 2023 | POWER TRAIN,ENGINE | I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you! | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER,VISIBILITY/WIPER | While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home. | Crash: No Fire: No | Unknown |
| Jul 2023 | STEERING | The contact owns a 2023 Jeep Wrangler. The contact stated while attempting to start the vehicle, the vehicle would not start immediately. The contact stated that after several attempts the vehicle started. While driving out a parking lot, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to drive the vehicle to the residence. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 6,000. | Crash: No Fire: No | 6,000 |
| Jul 2023 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Driving on the freeway my JEEP stalled. It was flashing red tk plug it in. I was driving hybrid on a full tank of gas. A truck almost hit me in this process. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, a message indicating that the clutch was overheating was displayed. The contact parked and allowed the vehicle to cool down. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,200. VIN tool confirms parts not available. | Crash: No Fire: No | 2,200 |
| Jul 2023 | ENGINE | I was driving down the highway around 60 miles an hour and the engine shut off. There was a flashing light on the dash telling me to safely put the car in Park. I had no acceleration and had to get across three lanes coasting until I could safely stop. A light also flashed showing a picture of the plug-in and said something about lack of performance. I cannot remember the exact wording. Once I got to the side of the road, I put the car in park and turned the car off, then turned it back on and was able to drive away. I did notice when I got to the side of the road that the D was flashing on my gearshift. i’ve called the dealership and I’ll be taking it in tomorrow, but they advised they haven’t had this situation before. But someone advise me about a recall on 2021 through 2023 4 xe’s but my vin number isn’t part of the recall. This happened during rush-hour traffic and I had my five year old son in the car. Needless to say we were both very scared. I am nervous to even drive it now. | Crash: No Fire: No | Unknown |
| Jul 2023 | VEHICLE SPEED CONTROL,ENGINE | I was driving on the highway and as the electric engine ran out of power (it is a plug-in hybrid), the car failed to switch to the gasoline engine. There were warning lights that flashed and the "D" on the gear shifter was flashing. Power steering still worked, but could not accelerate. I was in the far right lane and was able to coast into the breakdown lane where I turned the car off, waited a few second and turned it back on and it was running on the gas engine. I took it to the dealer the next day and they said they tried to recreate it, but the electric engine had not been drained, so I don't believe they had. | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE,UNKNOWN OR OTHER | We noticed on 6/24/2023 a small crack and few other minor cracks and a paint chip appeared out of nowhere on the fiber-glass/composite hard roof top at the driver side rear edge above the gas tank of my Jeep Wrangler 2023 that I bought from your dealership. My vehicle details are as follows: Make: Jeep Model Wrangler Sahara 4X4e Year: 2023 Color: White VIN #: [XXX] Purchase Date: 05-14-2023 Condition: Brand New I have consulted with AAA insurance and the “Classic Collision of Chatsworth” and Platinum Plus Warranty Plan and the insurance services and they all say that this particular crack and paint chip on the vehicle is not from any impact but mainly due to the manufacturing defect where the fiberglass is uneven (or air bubble in it) and defective, screws tightened too much and also clearly has tool marks and signs of excessive use of force that caused a big crack on the edge from inside and that is now propagating and spreading and showing paint chip and cracks on the outside of the removable rooftop/camper above the gas tank. This is the first time I opened the back trunk and saw this. Filed a manufacturer warranty claim at the dealership on 6/26/2023. Jeep denied the claim. I find this situation unacceptable as the fiberglass hard-top is cracking and falling apart and the crack is widening as we drive the vehicle. I need help as both the dealership and the manufacturer are not fixing the manufacturing defect and are using delaying tactics. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |