Complaint volume
200 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Hyundai Santa Fe Complaints
200 consumer-submitted complaints on record for the 2023 Hyundai Santa Fe, grouped by component category.
200 Total complaints
11 Crash reports
3 Fire reports
10 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, power train, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 3 fire reports, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 19 complaints, with an average reported failure mileage of 16,472 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, power train, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Hyundai Santa Fe?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Hyundai Santa Fe
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Hyundai Santa Fe complaints?
11 Crash
3 Fire
10 Injury
0 Fatality
11 Towed
7 Medical attention
What are the most common 2023 Hyundai Santa Fe complaint categories?
UNKNOWN OR OTHER 41
POWER TRAIN 31
ELECTRICAL SYSTEM 21
ENGINE 21
SERVICE BRAKES 15
FORWARD COLLISION AVOIDANCE 8
VISIBILITY/WIPER 7
VEHICLE SPEED CONTROL 6
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 4
STRUCTURE 4
200 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | UNKNOWN OR OTHER | I have attached a photo since I couldn’t save it | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | I am submitting this complaint regarding a safety-related incident involving my 2023 Hyundai Santa Fe on February 14, 2026. While driving, the vehicle suddenly began to overheat, creating an immediate safety hazard. I was close to my home and was able to return there safely, but once parked, I observed coolant leaking from the front of the vehicle. Due to the risk of further overheating or engine failure, the vehicle was not drivable and had to be towed to a local Hyundai dealership. At the time of the incident, the vehicle had fewer than 38,000 miles and was purchased brand new. Despite this, the dealership informed me that the repair would not be covered under warranty, claiming the radiator damage was caused by “road debris.” However, they did not provide any evidence of an impact, puncture, or external damage. The only documentation offered was a video showing coolant spewing from the radiator after a technician inserted an object into the grille. This video does not demonstrate any pre‑existing road damage or confirm that debris caused the failure. I requested proof of actual damage multiple times, including photographs or inspection notes showing an impact point, but none was provided. Without verifiable evidence of external damage, I am concerned that this may represent a premature component failure or a potential safety defect in the cooling system. The sudden overheating while driving, combined with the lack of substantiated cause, raises significant safety concerns for me and potentially for other owners of this model. Thank you for your attention to this matter. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The horn stops working which is a safety hazard in case someone is backing into you, etc. This horn has stop working 4 times and had to be replaced. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | 1. The factory-supplied scissor-type jack that came with my 2023 Hyundai Santa Fe failed. While changing a flat tire on the side of the road, the jack collapsed three times and could not hold the vehicle. Yes, the jack is still available for inspection. I have it in my possession and have provided photographs of the jack, its capacity label, and the incident location as evidence. 2. My safety was put at serious risk. The vehicle fell off the jack three times while I was attempting to change the tire on the road. The car remained on the ground without a tire until roadside assistance arrived. If I or a family member had been under or near the vehicle when it fell, we could have been seriously injured or killed. My wife and three toddlers travel in this vehicle, making this a major safety concern for our family. 3. No. Rosen Hyundai dismissed my concern. Service Manager Jeff Bravieri claimed the jack is rated for 3 tons (6,000 lbs) and blamed user error. But my photo shows the jack's label states 1,200 kg (2,645 lbs). The road was flat. The dealership dismissed my safety concern and refused to replace the jack unless I paid for it. They have not inspected the jack despite my request until the involvement of Hyundai Motor America. 4. Not sure, that vehicle and jack have been inspected by the manufacturer, police, or insurance representatives. However, manager later agreed to inspect it and instead blamed user error. I am reporting this directly to NHTSA because the dealership and Hyundai have not taken this safety defect seriously. 5. No. No warning lights or signs. The jack looked normal. It failed the first time when I used it in an emergency situation. 6. The jack label says 1,200 kg (2,645 lbs). My vehicle weight is 1,724 kg (3,801 lbs) . The jack is under-rated and unsafe. It failed on a flat road. The dealer ignored the evidence. I fear this could happen to others and cause serious injury or death. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Needed to use horn in an emergency situation and that's when I found out my horn no longer works. 20,000 miles on 2023 Hyundai Santa Fe. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | What component or system failed or malfunctioned, and is it available for inspection upon request? Horn How was your safety or the safety of others put at risk? My horn stopped working - cannot use it when driving to warn other drivers - safety issue Has the problem been reproduced or confirmed by a dealer or independent service center? Not reproduced, but dealership has confirmed the horn stopped working on three separate occasions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership - three times Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Hyundai dealership said my fuse blown on three separate occasions causing the horn to stop working. My horn stopped working a few months ago, then about a month ago and again last week - all due to blown fuses to which the dealership has no explanation. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | Total horn failure, both horns. Took vehicle to the dealership, diagnosed both horns need to be replaced. None in stock. Horns ordered , no dates known by Hyundai when they will be in stock. Hyundai admits it h. Known with many models Driving a car in Buffalo NYwith. Out a horn driving a vehicle,r Nissan , is VERY DANGEROUS and scary. I do not think that Hyundai is taking this issue seriously and they need a recall and plan to fix this problem. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | 2023 Hyundai Santa Fe Calligraphy repeated horn failures since purchasing vehicle new. Will be having 5th and 6th horns replaced with no effective remedy as vehicle has less than 11K miles on it and this urgently safety failure needs to be corrected. There is no warning of the horn failure until you need them to prevent an emergency/collision warning. | Crash: No Fire: No | Unknown |
| Jan 2026 | VISIBILITY/WIPER | The contact owns a 2023 Hyundai Santa Fe. The contact stated that while there was snow on the roof of the vehicle, the windshield wipers failed to operate as intended. The vehicle was taken to the dealer because there was space between the hood and the windshield where the snow was collected, causing the windshield wipers to fail to operate as intended. The dealer tightened the wiper blades; however, the failure persisted. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 35,000. | Crash: No Fire: No | 35,000 |
| Jan 2026 | ELECTRICAL SYSTEM | While driving after dark, a different car traveling in opposite direction almost caused head on collision while driving in the wrong lane. Driver of the Santa Fe attempted to activate horn on vehicle to alert other vehicle that they were traveling in the wrong lane/direction, but horn failed to sound. Driver was narrowly able to avoid physical collision as a result. Driver took vehicle to dealership and it was determined both high and low horns had failed again (total horn system failure), and the dealership replaced under warranty. This is the second time in less than 2 years of ownership the horns have failed and needed to be replaced. Dealership stated horn failure is common in the 2023 Santa Fe, but is only covered under the 5 year/60000 mile warranty despite being a known defective part. Hyundai should offer a voluntary recall to repair affected vehicles with redesigned parts as the horns failing is a known issue and failure can result in severe safety risk while driving. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | Component/System Failure: The electronic throttle control system malfunctioned. The vehicle is reporting powertrain diagnostic trouble codes P2118 and P2101 through the Hyundai manufacturer mobile application (Bluelink), indicating an electronic throttle actuator / throttle control motor issue. The vehicle is available for inspection upon request. Safety Risk: This malfunction poses a safety risk because it can cause sudden loss of throttle response, reduced engine power (limp mode), or stalling while driving. Loss of throttle control increases the risk of a crash, especially in traffic or at intersections. Reproduction / Confirmation: The issue is ongoing. The check engine light remains illuminated and the fault codes continue to be displayed in the Hyundai mobile application. The problem has not yet been diagnosed by a dealership due to lack of immediate service availability. Inspections Performed: The vehicle has not yet been inspected by a Hyundai dealership or the manufacturer due to delayed service appointments. No inspections have been performed by police or insurance representatives. Warning Indicators / Symptoms: The check engine light illuminated and remains on. Diagnostic trouble codes P2118 and P2101 are displayed in the Hyundai mobile application. The warning light first appeared in late January 2026. Current Vehicle Condition: The vehicle is considered unsafe to drive due to the active electronic throttle control fault and risk of sudden loss of power. | Crash: No Fire: No | Unknown |
| Jan 2026 | WHEELS | Horn stopped working at 47,474 miles Check Tire Pressure System light is on, poor sensor at 45,650 | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | My panoramic sunroof spontaneously blew while driving on freeway | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | Horn completely out, yes available. I was unable to warn another driver from entering my lane several times. Warn a pedestrian from stepping out into traffic. Confirmed by the dealer. The horn was Inspected replaced at my own cost on March 2025 by December 2025 the part is no longer operational. I asked the dealer to honor the warranty they declined saying the mileage was passed the warranty terms. | Crash: No Fire: No | Unknown |
| Jan 2026 | FUEL/PROPULSION SYSTEM | Fuel injectors are bad. The car misfires, I smell gas, runs rough. They fixed one the second week of December 2025. I had the same symptoms when my light came on again on December 23,2025, they said they couldn’t find anything and gave me the car back. On January 3, my engine light came on again, I had warnings sent to my email and phone app about potential engine failures they said today ( 1/6/26) that it was another fuel injector and was told they would not replace the rest until they went out. When I asked them how safe I would be on an upcoming trip, I was told to just check the car every day before I go! | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | I stopped to fill the gas on my road trip and the gas panel would not open. As a single women driving alone this is not ideal. It took 45 min of continuous unlocking/locking with pushing to get it to pop open. There needs to be an alternative/emergency handle to pull so this does not happen again. I was standing in 32 degree weather the entire time! NOT SAFE | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Both horns have failed for the second time since the vehicle was purchased new in November 2023 and is currently showing 25,000 miles. The first set was replaced under warranty at a Hyundai dealership approximately 1 year ago. Not having a functioning vehicle horn is a safety hazard that would fail annual vehicle safety inspection testing in my state. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | My back up camera is not working properly. The picture at times is scrambled and starts floating around on the screen. This was not the first time this has happened. I reported it to the dealership service department when I first noticed, about a year ago or longer. They updated the software and told me that would correct the problem. Clearly it did not correct the problem, if it is continuing to have issues. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | Both horns on my 2023 Hyundai Santa FE have failed 3 times. The first set was covered under warranty (3/24), the second set cost $499.64 (3/25). Now both horns are nonfunctional after just being replaced this Spring. After reviewing many complaints on the Hyundai community form, it is very obvious there is a major issue with their horns ( and not just the Santa Fe model). Twice this week I was in need of my horn to alert other drivers but instead had to make quick maneuvers to avoid an incident. My vehicle currently cannot pass a state inspection. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | The horn has broken 4 times. I was told that it is a design defect in the car and there is no permanent fix. Water gets in to the horn when it rains and because of the location of the horn it would have to be moved to fix it. Hyundai is aware of this safety issue and has not issued a recall because there is no permanent fix. They are supposed to be buying back my car but are dragging their feet. I'm sure this is an issue in more than just my car and it's very unsafe for the horn to just stop working. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | The vehicle cannot pick up speed, and it is displaying the DTC- P1C2D03. This is similar to the issues that led to "Safety Recall 236 to repair a condition involving the 8-Speed Dual-Clutch Transmission (DCT) system" in earlier model years (till 2022) for certain Hyundai and Kia vehicles. NHTSA should issue a recall for 2023 model years also as Hyundai has not addressed this issue to the fullest extent in 2023 model years. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | On a clear road a sencor comes on detect comes on says detection collision. The breaks come on when you are traveling on interstate or two lane roads. When you are traveling 75 mph and breaks come on all of a sudden on the highway. We are lucky we never got hit in the back of the car going that fast. We will stop 75 to 35 mph in 10 seconds. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | At stop sign and car with auto start stop on and at the time of releasing the brake, car was not able to start engine. Car had to be shifted to parking position to start engine. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Horn has failed 4 times | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Horn has needed to be replaced twice. Stops working for no apparent reason. | Crash: No Fire: No | Unknown |