Complaint volume
116 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda Pilot Complaints
116 consumer-submitted complaints on record for the 2023 Honda Pilot, grouped by component category.
116 Total complaints
2 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 2 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 15 complaints, with an average reported failure mileage of 23,926 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda Pilot complaints?
2 Crash
0 Fire
2 Injury
0 Fatality
0 Towed
0 Medical attention
What are the most common 2023 Honda Pilot complaint categories?
SEAT BELTS 16
ELECTRICAL SYSTEM 9
UNKNOWN OR OTHER 9
STEERING 8
VISIBILITY 6
ENGINE 5
FORWARD COLLISION AVOIDANCE 5
STRUCTURE 4
VISIBILITY/WIPER 4
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3
116 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | ENGINE | Delayed and sluggish acceleration, particularly from a complete stop, represents a significant safety concern. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN,FUEL/PROPULSION SYSTEM | THE VEHICLKE HESITATES MOVING FORWARD FROM A STOP OR STANDSTILL. THE SAFEY CONCERIN IS THAT THE HESITATION OCCURS WHEN ENTERING TRAFFIC FROM A STOP AND MIGHT CAUSE A COLLISION DUR TO THE DELAY IN MOVING FORWARD. THIS HAS OCCURED ON MANY OCASSIONS. NO WARNING LIGHTS. THE VEHICLE WS INSPECTED BY HONDA AND THE TRANSMISSION WAS REPLACED, HOWEVER, THE ISSUE WAS NOT RESOLVED WITH THE NEW TRANSMISSION. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | Wireless phone charger works for about 10 minutes then stops charging. I’ve tried moving it phone to multiple positions and still have the same results. | Crash: No Fire: No | Unknown |
| Jul 2023 | STRUCTURE | The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, there was an air draft sound coming from the interior of the vehicle with all the windows closed. While washing the vehicle, the contact observed water leaking into the interior of the vehicle however, the contact was unable to locate the origin of the leak. The vehicle was taken to the dealer, who was also unable to locate the origin of the leak. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 527. | Crash: No Fire: No | 527 |
| Jul 2023 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | The vehicle was purchased 7/1/2023. It is a 2023 Honda Pilot. 8 days after the purchase (OD mileage: 332), on a major highway, all mechanical systems in the vehicle failed within 2 minutes of each other. The engine, brakes, electrical, airbags, AWD, all of the ADAS systems, etc. ALL lit up within about 5 minutes of each other. Soon after this happened, the vehicle essentially shut down and was forced to a stop in a turning lane off of the major highway. The vehicle gave no indication that this was coming. The dealership's immediate response was to assume that we had put diesel fuel in the vehicle (this was not the case). As of now, they still have not been able to determine the cause of these catastrophic failures. Completely unsafe! This failure event could have been lethal and no one has any answers... | Crash: No Fire: No | Unknown |
| Jul 2023 | FORWARD COLLISION AVOIDANCE | When traveling on the road I live, the Pilot will slam its breaks on, I assume this is the automatic breaking system, but the issue is, there will be nothing on or near the road. No cars, pedestrians , nothing. Just my pilot. The speed limit is about 45MPH and it will slam the breaks on. It has become so problematic I avoid traveling that direction on my road. It has happened to my spouse while driving as well. And again, it’s not every time, but sometimes. It has happened about 10+ times. Makes me nervous that while driving it will do it, and I will be rear ended. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | The pilot sometimes hesitates when trying to accelerate in normal mode (have not used in other modes). It happens randomly, and the same when trying to slow. It seems the transmission is not shifting properly. Or something is preventing it from transitioning properly. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | The 360 surround camera is not showing a 360 view. This is a safety issue, as there could be a person in the camera stitching lines or the camera blind spot. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | Car hesitates when trying to accelerate in normal mode. Same when trying to slow. It seems the transmission is not shifting properly. When trying to merge or make a quick turn, this issue has made driving difficult. This is ongoing problem that is consistent. I took it to dealer to check it out, but was turned away . | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | Hello, this is an issue with the vehicle not knowing the key FOB is in the vehicle as it's moving. This occurred 2 days after purchasing the 2023 Honda Pilot. As I was driving a warning light popped up on the dash indicating that the key was not in the vehicle. I took a picture and sent it to the dealer, they changed batteries, blamed issue on Honda manufacturing and emailed me that this was not a safety concern as the vehicle will not shut off if it doesn't sense the FOB in vehicle. Honda corporate told me this is a safety concerns. I'm not sure who to trust in this instance. | Crash: No Fire: No | Unknown |
| Jun 2023 | UNKNOWN OR OTHER | Had just rolled 1000 miles on car. Went to back out of a parking spot at a restaurant and car would shudder to a stop after moving a foot or two in reverse and go back into park. This happened approximately 4 to 5 times. We finally backed up enough to put it in drive and it continued to do the same thing in drive. We shut the car off and cranked it again. It still would slam back into park from drive at least twice more. We are now concerned with this as a safety issue in addition to it being a defect. What if it decides to return to park and we are going 60 mph? Dealer said if they can’t replicate the issue they can’t repair it. I have found an almost identical complaint another person posted on line with a 2017 Honda pilot. Have screen shot. | Crash: No Fire: No | Unknown |
| Jun 2023 | VISIBILITY | The contact owns a 2023 Honda Pilot. The contact stated that while the wife was reversing out of the driveway, the vehicle's glass sunroof suddenly exploded and shattered causing glass shards to fall into the cabin of the vehicle. During the failure, the driver sustained bruising and small lacerations to the neck and back area. The injuries did not require medical attention. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 600. | Crash: No Fire: No Injuries: 1 | 600 |
| Jun 2023 | STEERING,LANE DEPARTURE | 1st incident: I was traveling on country road. I was approaching two bicyclists on the right. With no oncoming traffic, I began to move into the other lane to go around the bicyclists. The warnings appeared on my dash, and the steering wheel pulled the car back towards the bicyclists. 2nd incident: I was traveling on a country road, goin over a hill. The cameras must have lost sight of the lane markers, dash flashed the lane departure warning and the steering pulled the vehicle towards the oncoming lane. There was a motorcycle approaching & I steered the vehicle back to the appropriate lane position. 3rd incident: My husband was driving on a country road. A tractor and farm implement was approaching in the oncoming lane. My husband slowed down & moved to the right of his lane to give the tractor more room. The lane departure warning flashed & the steering pulled the vehicle back towards the tractor/implement. We returned to the dealership & had them shut this feature OFF. | Crash: No Fire: No | Unknown |
| Jun 2023 | STEERING,UNKNOWN OR OTHER | - There is a clicking noise coming from the steering column area after the vehicle has been driven on the highway for approximately 15 minutes and the vehicle engine has been warmed up. The noise can be heard at low speeds, such as pulling up into a driveway, or turning the steering wheel while parked. - The vehicle is brand new with 2900 miles as of today and the clicking noise coming from the steering column can pose an unknown danger to those in the car and around the car. - The vehicle was brought in to the dealership for service inspection pertaining to the clicking noise and the issue was able to be duplicated and recorded. However, the issue is unresolved and the case is still open. - The dealership service department had the vehicle manufacturer engineer on the phone to aid in the troubleshooting. The troubleshooting recommendation by the engineer was to check if there is a similar clicking noise from another vehicle that is the same year, model, and trim level prior to further investigating; this has not started due to dealership inventory unavailability of the same exact year, model, and trim level. Until the dealership receives the same year, model, and trim level to compare with, the case will remain open. - The issue was first noticed when the vehicle had approximately 2000 miles. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | According to the dealership, there was a ABS Sensor that went bad. Dropped off the 2023 Pilot Elite the other day and they said the part might be delivered in August 2023. The incident happened twice and everything went dead. The dashboard lit up with every warning under the sun in terms of electrical failures - Power Steering failure (Steering assist reduced), Anti-Lock Brake Problem (Brake performance may be reduced), Vehicle stability assist system problem (Reduced Traction and handling), Hill start assist problem, TSA system problem - see your dealer, Hill Descent Control system problem (apply brake when descending). I believe major problems with the design of the sensors/electrical circuitry might exist. But, I will leave that to the experts. I appreciate the help on what you find out. | Crash: No Fire: No | Unknown |
| May 2023 | ELECTRICAL SYSTEM | According to the dealership, there was a battery failure, a wheel sensor failure, and possibly other things going on as well. The car was rendered useless. ABS stopped working, multiple transmission failures, traction control failures, power steering failures, brake failures, total sensor failures, and overall rendered the car dangerous and unsafe to drive. The car became a heavy, metal, killing machine with zero safety features. The trunk is also unable to be opened and the memory seats do not function. The car is still at the dealership 3 times with no resolution and has been sitting there now for weeks. Confirmed by the dealer to be a major flaw. The vehicle has been inspected by the manufacturer repeatedly. The dashboard list up like a literal Christmas tree. There was around 15-20 warnings on the dashboard. | Crash: No Fire: No | Unknown |