Complaint volume
84 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
84 consumer-submitted complaints on record for the 2023 Honda Odyssey, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
84 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, electrical system, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 2 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 9 complaints, with an average reported failure mileage of 25,109 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
84 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2023 | STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The problems occurred to a brand new 2023 Odyssey only few days (roughly 8 days) after purchase. I was driving the vehicle on road in my community, I came to a STOP sign and stopped, then I was about to turn right but found it was kind of difficult to turn, at same time I heard the sound of crack coming from underneath the steering wheel. I felt that I almost lost control of the vehicle if I did stop at STOP sign, anyway I was able to turn the vehicle as the speed was low and continued to drive slowly. Shortly, several warning icons lighted up on dashboard, including "Auto Engine Idle Stop System Problem", "Lane Keeping Assist Problem", "Adaptive Cruise Control Problem", "Charging System Problem". After that, I drove the vehicle to dealer as soon as I can and dropped the vehicle for diagnosis and repair. It has been 6 days since the vehicle was dropped at dealer and has not been repaired, I got email from service manager saying that the gauge control module was fault. | Crash: No Fire: No | Unknown |
| Apr 2023 | SERVICE BRAKES | I left my home to go to the house of prayer for prayers and when I came to the stop sign to turn right, my vehicle didn't stop and continued forward which led to crossing the street and over the curb and through the grass of almost fifty feet into the lake. I almost drowned and called 911 to assist me out of the vehicle which was in the lake almost four feet in the water. I am not sure what happened, and I want to report so that if there is any manufacture fault that needs to be addressed to manufacturer then I need to report this incident. The vehicle is at Geico Salvage, and I have reported to Geico Insurance that the Texas Department of Transportation might want to investigate, so they will be holding the vehicle there. If you need to contact me my phone number is[ XXX] and my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Feb 2023 | FORWARD COLLISION AVOIDANCE | When the car is on adaptive Cruise Control, going downhill it won't correctly control the speed and keeps on accelerating, Austin hill country at one point I managed to gain up to 20 miles above the set cruise speed limit. I have reported this to the First Texas Honda service department, took a test drive with their technician, and reproduced the issue, in a small test managed to increase 10 miles above the set cruise limit. Honday service advisor later contacted me and told me that they had tested several other same-model cars, and all of them have the same behavior therefore there is no recall any error for them to fix, just use the break to reduce the speed that actually disable the cruise control | Crash: No Fire: No | Unknown |
| Feb 2023 | STEERING,UNKNOWN OR OTHER,SERVICE BRAKES | I always do a full undercarriage inspection of new vehicles we purchase, even though I am in my 60's. When inspecting this new Odyssey there was unusual amounts of rusting throughout both front wheel hubs. This also was a problem on our 2014 Honda Cr-V we also purchased new. They require a coating on them for brake and steering systems safety. When this rust spreads to brake and steering mechanisms mounted to these hubs....big issues. | Crash: No Fire: No | Unknown |
| Feb 2023 | UNKNOWN OR OTHER | My hand got burned getting a kids toy under the van. The muffler is unusually low and needs a vented shield to protect people from burns and cuts and to protect the muffler from debris and impacts from speed bumps, etc. This is dangerous for people, kids, and the engine. | Crash: No Fire: No Injuries: 1 | Unknown |
| Feb 2023 | ENGINE | Our AIS has not worked in most of the 3 weeks since we purchased it. We went on (joined) various Odyssey forums and apparently this is a known defect that Honda Corporation is denying (and can't fix). Som think it is a wrong battery in the vehicle issue or defective vehicle charger issue. Others have found a temporary workaround by opening the hood to reset it. Honda is ripping off customers for an AIS system that is defective. A class action is in order. | Crash: No Fire: No | Unknown |
| Jan 2023 | FORWARD COLLISION AVOIDANCE | Driving down the highway with cruise control and lane keep on, the vehicle engaged the breaks for now apparent reason. I immediately disengaged cruise control and applied the accelerator. So far has only happened one time. | Crash: No Fire: No | Unknown |
| Jan 2023 | LANE DEPARTURE | Since purchase the blind spot warning won't operate or goes off on its own. No audible warning when it is chosen. Purchased vehicle on a Friday, and returned Saturday and Monday. Both techs replicated the problem but no idea of a fix yet. | Crash: No Fire: No | Unknown |
| Sep 2022 | ELECTRICAL SYSTEM | Yesterday we were in our minvan (I had not entered yet and was standing outside the fornt passenger door but wife, children, and dog were inside. My daughter mashed the button to close the power sliding door on the right side of the van but did not notice that the dogs tail was wagging near the door entrance. All of a sudden I heard loud screaming and I opened the door on the right side. She was bleeding and in tears and said that the power door had closed on our dog's tail. I am a physician so I provided first aid. My concern is that when we bought the van we aksed about the power doors because we were concerned about them possibly closing on someone or something since they can be closed by multiple passengers. The salesmen assured us that the doors would not close on anything or anyone and would reverse if they met any resistance. Well the door completely closed all the way in this case despite the dogs tail sticking out of it. | Crash: No Fire: No Injuries: 2 | Unknown |