Complaint volume
84 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Honda Odyssey Complaints
84 consumer-submitted complaints on record for the 2023 Honda Odyssey, grouped by component category.
84 Total complaints
2 Crash reports
2 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, electrical system, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 2 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 25,109 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, electrical system, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Honda Odyssey complaints?
2 Crash
2 Fire
8 Injury
0 Fatality
3 Towed
1 Medical attention
What are the most common 2023 Honda Odyssey complaint categories?
FORWARD COLLISION AVOIDANCE 11
ELECTRICAL SYSTEM 6
STRUCTURE 5
ENGINE 4
SEAT BELTS 4
UNKNOWN OR OTHER 4
ELECTRICAL SYSTEM,ENGINE 3
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3
VISIBILITY/WIPER 3
ELECTRICAL SYSTEM,STRUCTURE 2
84 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2024 | SEAT BELTS | drivers2nd row seat belt would not release, seatbelt continues to apply tension on child, after trying to slide seat and tilt seat forward, no release, had to cut seat belt in order to safely remove child from seat | Crash: No Fire: No Injuries: 1 | Unknown |
| Jul 2024 | FORWARD COLLISION AVOIDANCE | With low reproducibility rate, the vehicle may activate alarms or emergency breaking in response to wide open lane with no obstructions. What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic Emergency Breaking / Radar How was your safety or the safety of others put at risk? Unexpected change of behavior Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No except during the event | Crash: No Fire: No | Unknown |
| May 2024 | FORWARD COLLISION AVOIDANCE | The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again. | Crash: Yes Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM | The car appears to power up on its own even after it has been shut off. I have noticed that the car was on even after I turned it off, so I have been even more diligent about making sure it was turned off. One day I turned off the car. About an hour later, I heard the speakers in my car blaring. When I was finally able to reach the car the sound was off and the car was black. I didn't even get a chance to open the door and turn it off. It just shut down on its own. Yesterday, when I went to start my car, there was a message that the battery was low. As if the car had been on for a while. But when I got in the car it wasn't on. This appears to be a known problem from other Odyssey owners. Specifically I am seeing issue with 2018 models. However mine is a 2023 model. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds. | Crash: No Fire: No | Unknown |
| Mar 2024 | SEAT BELTS | Over the summer when our Honda odyssey was only a couple months old (we had bought it brand new) my 7 year old son ended up with the seatbelt in the back passenger seat wrapped around his neck! He was playing with the seatbelt and somehow got it around his neck. I was driving and his siblings told me what was happening. I of course quickly pulled over into a parking lot and I couldn’t believe how tight it was wrapped around his neck in such a short period of time! As I was trying to loosen it it just kept getting tighter and tighter. My daughter ran into a Taco Bell and asked them for scissors and the workers couldn’t believe the situation we were in said there’s no time to even call 911 they had to cut him lose. So we had to cut the seatbelt with scissors to save his life as it was super tight on his neck. It was an awful experience I never could have imagined happening. I see that this seatbelt locking system is placed on new cars and I think it’s so dangerous. I now have no seatbelt on the back seat of my car as it had to be cut off and the dealership said it’s thousands to be replaced. All they said was I’m sorry that happened to you. I think it’s awful cars are made this way. My son could have died. | Crash: No Fire: No | Unknown |
| Feb 2024 | WHEELS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability. | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN | The contact owns a 2023 Honda Odyssey. The contact stated while driving 70 MPH, the vehicle shuddered and inadvertently downshifted. The vehicle decelerated to 20 MPH, and the transmission made a grinding sound. No warning light was illuminated. The contact pulled over to the side of the road and coasted the vehicle to Walmart. The vehicle was restarted, and the transmission made an abnormally loud sound while shifting into drive(D). The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000. | Crash: No Fire: No Towed | 10,000 |
| Jan 2024 | UNKNOWN OR OTHER | Mid November 2023, at 9 am, between Livermore and Pleasanton, California, USA, while driving my wife's 7000 miles Honda Odyssey Sport 2023 sunroof glass imploded. An extremely loud bang noise followed by a rain of micro crystals over my head, driver, passenger and back places. My right ear was numbed and when I could manage to stop, I got pinched by the micro crystals everywhere, while my sunroof pieces of glass kept falling over me. Immediately I filed a claim with NHTSA (which didn't received any email or case # after a long call explaining what happened); also visited the dealership who sent me home and had been giving me excuses during 3 months already. Supposedly the replacement part is not available and not covered by warranty. This is unacceptable for an international brand like Honda. I've owned Honda cars for years and my family too, never thought this could happen to me while driven our best Honda at home. A sunroof SHOULD be laminated NOT tempered-only, and Honda should address their sunroofs defects asap. This is such a risky situation and I know this had happened before to many persons driving Hondas and Acuras. Please DO SOMETHING ABOUT IT NOW before somebody dies! | Crash: No Fire: No | Unknown |
| Dec 2023 | VISIBILITY/WIPER | The vehicle makes a whistling sound form the front of the vehicle, while on a road trip the windshield got foggy and the defroster was not able to clear the windshield due to what I believe is an air leak from the windshield, that’s also causing the whistling. | Crash: No Fire: No | Unknown |
| Nov 2023 | ELECTRICAL SYSTEM,ENGINE | Twice while at a stop light, when the car was in Auto Idle Stop, it suddenly shut down completely. There was no power on the dashboard. I couldn't even turn on the hazard lights. The first time, this lasted several minutes, the second time, a few seconds. After this time, the electronics spontaneously came back up and I was able to restart the engine. | Crash: No Fire: No | Unknown |
| Nov 2023 | SUSPENSION,STRUCTURE | vehicle makes noise at low speed when turning at inclined or passing over speed bump. i went 4 different dealers regarding this problem but they can not figure out the problem. first, dealership said nothing wrong with vehicle. then i took van to different dealer and they replaced front driver side strut. after few days started hearing noise again. so i took van to different dealership and they retorque sub frame bolt and said problem is fixed. again, i heard the noise next day so i took it dealership again. after looking at vehicle, they concluded that bushing is making noise but they refused to replace it. i have looked at Honda odyssey forum and Redditt, it is known problem with Honda odyssey and they are unable to fix the problem. | Crash: No Fire: No | Unknown |
| Nov 2023 | VISIBILITY | The contact owns a 2023 Honda Odyssey. The contact stated while driving 30 MPH, the contact heard an abnormally loud sound. The contact became aware that the sunroof had shattered, leaving the inside of the vehicle covered in glass. No warning light was illuminated. The vehicle was taken to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000. | Crash: No Fire: No | 6,000 |
| Oct 2023 | FORWARD COLLISION AVOIDANCE | Forward Collision Warning in conjunction with Emergency Braking have major safety issues that need to be addressed. 1st occurance: Driving through a construction zone through cones for lane realignment, van suddenly applied brakes in heavy traffic despite no obstacles in vans path. Vehicle quickly recovered. 2nd occurance: Driving on a dark street, van heavily applied brakes despite no obstacles. The braking occurred rapidly and van nearly came to a stop. Attempted to press harder on gas to override system with zero results. Had I been on a busier street, it would have resulted in a vehicle crash. This is a major safety issues that needs to be addressed by Honda with a recall. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM,LANE DEPARTURE | HONDA CORPORATION IS NOT COMPENSATING DEALERS FAIRLY FOR THIS SIGNIFICANT RECALL ON HONDA ODYSSEYS. THIS RECALL INVOLVES DISASSEMBLING MUCH OF THE INTERIOR TO REPLACE THESE DEFECTIVE COMMUNICATION CABLES. TO DO IT CORRECTLY AND REASSEMBLE THE VEHICLE CORRECTLY THE WORK COULD TAKE 8 HOURS OR MORE. BECAUSE HONDA OF AMERICA IS COMPENSATING DEALERS FOR MUCH LESS THAN THE CORRECT WORK TIME, TO DO THE WORK, HONDA OWNERS ARE HAVING ISSUES WITH THEIR REPAIRS. HONDA'S UNFAIR COMPENSATION TO DEALERS IS CAUSING OTHER MECHANICAL ISSUES ON HONDA ODYSSEY VEHICLES. On another note Honda Odyssey vans have some defective blind spot sensors. When we merge onto the Interstate (if we do forget to use our turn signal..... it does happen at times) the van goes (on its own) into emergency braking mode (when you are accelerating to highway speeds), causing us to almost CAUSE several Interstate accidents..... because of this SAFETY feature. These vans are very unsafe. | Crash: No Fire: No | Unknown |
| Sep 2023 | STRUCTURE | My child was inside the minivan in the 2nd row and pressed the close door button on the sliding door while holding their other hand on the door jamb near the handle on the interior frame. The door slid closed and smashed their hand hard, automatically latching the door with their hand crushed inside the door. This is possible because their is a pinch sensor, but it is only on the outside edge of the door. So anything in between the door and the frame on the interior edge can be crushed hard without any sensor to detect and prevent it. I tested this with a flip flop and confirmed that it could be placed inside almost the entire width of the door and the door would still close with unrelenting full force. This does not seem to be a manufacturing defect, but instead seems to be a significant safety design defect and puts children or adults inside the vehicle at risk for injury including broken fingers. | Crash: No Fire: No Injuries: 1 | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While accelerating, well after a car far infront of me turned, the forward collision warning went off and automatically applied full breaks while I was accelerating slamming my legs into the dash. My kid has marks from his car seat. This is 3rd and most sever instance of this almost causing a severe crash behind me. While I hate the automatic idle stop function and want it gone, it hasn’t worked in 4 week and randomly started doing it today and now stopped again. The AC in the seets also stopped working when temps hit 110 in Phoenix. | Crash: No Fire: No Injuries: 2 | Unknown |
| Aug 2023 | SERVICE BRAKES | Less than Year and about 9800 miles Rotors and breaks pads got bad, Needs to be changed Normal driving NEW VAN Shouldn't have Rotors and Brakes PADS issue, seems to me really bad material used for Rotors. | Crash: No Fire: No | Unknown |
| Aug 2023 | FORWARD COLLISION AVOIDANCE | The automatic emergency braking system will apply the brakes and try to slow or stop the car when there is nothing in front of the vehicle. This could cause a car following to hit my vehicle because they would not expect my vehicle to suddenly slow or stop. The service center at my Honda dealership was told of the issue and said this was normal. They did not think the system needed to be looked at. The vehicle does not have any warning lights or messages. When the brake is applied my the vehicle the dash indicates that the brake has been applied. | Crash: No Fire: No | Unknown |
| Aug 2023 | SEAT BELTS | We purchased a brand new Honda Odyssey and when driving my 7 year old son began playing with the seatbelt. The seatbelt became wrapped around his neck and went into locked position so it couldn’t be loosened. I thankfully was near a restaurant so was able to get scissors from them and had to cut the seatbelt off my sons neck to free him! It was terrifying that I couldn’t release the belt from his neck and I’m lucky I was able to get scissors to free him! The seatbelt should not automatically lock if retracted all the way! There should be a release button! I went to the dealership to get the seatbelt replaced and they are charging over a thousand dollars! Like I said, brand new van and I had no other option but to save my son from strangulation by cutting the seatbelt free!!! | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | On the display next to the speedometer, reading the vehicle lists, the speed limit for the road you were currently driving on. The speed limit listed by the car is often wrong. When it states the speed limit is 100 mph it is obvious to the driver that it is incorrect. However, when it states the speed limit is 65 mph, but the speed limit is actually 45 mph. This causes an issue because it’s very possible that the speed limit could be 65 miles an hour. I have called Honda about the issue at the corporate level and they have stated they are not aware of any problems and I have called our local dealership who claims they are very aware of these problems and that Honda does not have any way to fix this. I am concerned for my self, as well as my children, who are not very experienced drivers and are likely to trust the speed limit stated on the display of our brand new Odyssey van. This is very dangerous especially when the error that the display makes is almost always listing a much faster speed limit than the actual speed limit is. This has been happening since we purchased the car six weeks ago. I have attached several examples of where the speed limit. The car lists is obviously wrong. If I post any where it states a plausible speed limit, it would be hard to make the same point but those are the ones I’m most concerned about. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | While driving the collision system has activated when no apparent hazard is present. | Crash: No Fire: No | Unknown |
| Jun 2023 | EXTERIOR LIGHTING | The contact owns a 2023 Honda Odyssey. The contact stated that the headlamps failed to properly illuminate the sides of the road on the driver’s and passenger’s side of the vehicle. There were no warning lights illuminated. The contact had spoken with the dealer to discuss trading the vehicle; however, the vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 158. | Crash: No Fire: No | 158 |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | Driving with nothing in lane in front of vehicle brakes are applied. This has occurred several times. | Crash: No Fire: No | Unknown |